Windows Vista Forums

bluescreen issue
  1. #1


    ArsenalF1 Guest

    bluescreen issue


    I have a Toshiba Satellite P305D-S8818 that runs Vista Home Premium and
    when ever I log on using a normal boot-up it will go to bluescreen, and
    ask to reboot in safe mode. When I reboot in safe mode it will give me a
    message saying that windows has recovered from a serious error and it
    gives me the following information about said error:

    Problem Event: bluescreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1003

    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8CBC9B75
    BCP3: 9AAD568C
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    These problems all began when I was trying to install a new game onto
    my computer. I have tried resuming from a previous system restore point,
    but I just keep getting messages saying that for an unexpected reason,
    the system restore was not successful. I have tried changing the
    processes that open when the computer boots, but that still leads to a
    bluescreen even when not booted up in safe mode. Any help or ideas would
    be greatly appreciated and please keep in mind that I can currently only
    use the computer in "Safe Mode." Thank you for listening.


    --
    ArsenalF1
    ------------------------------------------------------------------------
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    View this thread: http://forums.techarena.in/vista-help/1075577.htm

    http://forums.techarena.in




      My System SpecsSystem Spec

  2. #2


    John Inzer Guest

    Re: bluescreen issue

    ArsenalF1 wrote:

    > I have a Toshiba Satellite P305D-S8818 that runs Vista Home Premium
    > and when ever I log on using a normal boot-up it will go to
    > bluescreen, and ask to reboot in safe mode. When I reboot in safe
    > mode it will give me a message saying that windows has recovered from
    > a serious error and it gives me the following information about said
    > error:
    >
    > Problem Event: bluescreen
    > OS Version: 6.0.6001.2.1.0.768.3
    > Locale ID: 1003
    >
    > BCCode: 1000008e
    > BCP1: C0000005
    > BCP2: 8CBC9B75
    > BCP3: 9AAD568C
    > BCP4: 00000000
    > OS Version: 6_0_6001
    > Service Pack: 1_0
    > Product: 768_1
    >
    > These problems all began when I was trying to install a new game onto
    > my computer. I have tried resuming from a previous system restore
    > point, but I just keep getting messages saying that for an unexpected
    > reason, the system restore was not successful. I have tried changing
    > the processes that open when the computer boots, but that still leads
    > to a bluescreen even when not booted up in safe mode. Any help or
    > ideas would be greatly appreciated and please keep in mind that I can
    > currently only use the computer in "Safe Mode." Thank you for
    > listening.
    ============================

    No guarantees but the following article may be worth a look:

    Windows Vista -
    Using Last Known Good Configuration
    http://tinyurl.com/56cq6c
    or...
    http://windowshelp.microsoft.com/Win...3621d1033.mspx

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk



      My System SpecsSystem Spec

  3. #3


    GTS Guest

    Re: bluescreen issue

    Was the game Vista compatible? Can you uninstall it in safe mode?
    Most likely there is either a corrupted device driver or a problem with some
    process or service trying to load in a normal boot. Try selecting to boot
    into VGA mode to check if it's the video driver. See link below also.
    http://msdn.microsoft.com/en-gb/library/ms794023.aspx

    --

    "ArsenalF1" <ArsenalF1.3j8h3c@xxxxxx> wrote in message
    news:ArsenalF1.3j8h3c@xxxxxx

    >
    > I have a Toshiba Satellite P305D-S8818 that runs Vista Home Premium and
    > when ever I log on using a normal boot-up it will go to bluescreen, and
    > ask to reboot in safe mode. When I reboot in safe mode it will give me a
    > message saying that windows has recovered from a serious error and it
    > gives me the following information about said error:
    >
    > Problem Event: bluescreen
    > OS Version: 6.0.6001.2.1.0.768.3
    > Locale ID: 1003
    >
    > BCCode: 1000008e
    > BCP1: C0000005
    > BCP2: 8CBC9B75
    > BCP3: 9AAD568C
    > BCP4: 00000000
    > OS Version: 6_0_6001
    > Service Pack: 1_0
    > Product: 768_1
    >
    > These problems all began when I was trying to install a new game onto
    > my computer. I have tried resuming from a previous system restore point,
    > but I just keep getting messages saying that for an unexpected reason,
    > the system restore was not successful. I have tried changing the
    > processes that open when the computer boots, but that still leads to a
    > bluescreen even when not booted up in safe mode. Any help or ideas would
    > be greatly appreciated and please keep in mind that I can currently only
    > use the computer in "Safe Mode." Thank you for listening.
    >
    >
    > --
    > ArsenalF1
    > ------------------------------------------------------------------------
    > ArsenalF1's Profile: http://forums.techarena.in/members/arsenalf1.htm
    > View this thread: http://forums.techarena.in/vista-help/1075577.htm
    >
    > http://forums.techarena.in
    >


      My System SpecsSystem Spec

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