Windows Vista Forums

Vista Ultimate not connecting to internet

  1. #1


    TK1083 Guest

    Vista Ultimate not connecting to internet


    I have read several posts regarding issues similar to mine, yet none are
    exact.

    I run Vista
    Ultimate 64b and I was having NO trouble with my internet connection
    until just recently. I turned my computer on, only to have it arrive at
    a black screen and lock up. I restarted, and when I get back online it's
    not connecting to the internet.
    I called my ISP provider, and they sent someone out to test everything.
    We concluded that my connection and modem were up and running, and he
    tested his laptop on my connection and it worked. My computer is simply
    having issues.
    I've system restored a few times, and it's not working. I have viewed
    settings to make sure nothing is being restricted, but cannot find
    anything that would be preventing connection.

    When I bring up my Network Connections
    , it's trying to connect to a Local IP that is a default for the
    computer. It gets to that connection with Limited Connectivity but will
    never connect to the internet or the IP provided by my ISP. Anyone have
    any ideas why this would happen so randomly? I changed no settings
    whatsoever.
    I do not have access to my computer as of now but I will be posting
    responses asap. Thank you for any help you can give. If any specific
    questions, please Email me at Regulate04@xxxxxx.


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  2. #2


    Ollis Guest

    RE: Vista Ultimate not connecting to internet



    "TK1083" wrote:

    >
    > I have read several posts regarding issues similar to mine, yet none are
    > exact.
    >
    > I run Vista
    > Ultimate 64b and I was having NO trouble with my internet connection
    > until just recently. I turned my computer on, only to have it arrive at
    > a black screen and lock up. I restarted, and when I get back online it's
    > not connecting to the internet.
    > I called my ISP provider, and they sent someone out to test everything.
    > We concluded that my connection and modem were up and running, and he
    > tested his laptop on my connection and it worked. My computer is simply
    > having issues.
    > I've system restored a few times, and it's not working. I have viewed
    > settings to make sure nothing is being restricted, but cannot find
    > anything that would be preventing connection.
    >
    > When I bring up my Network Connections
    > , it's trying to connect to a Local IP that is a default for the
    > computer. It gets to that connection with Limited Connectivity but will
    > never connect to the internet or the IP provided by my ISP. Anyone have
    > any ideas why this would happen so randomly? I changed no settings
    > whatsoever.
    > I do not have access to my computer as of now but I will be posting
    > responses asap. Thank you for any help you can give. If any specific
    > questions, please Email me at Regulate04@xxxxxx.
    >
    >
    You can reset the TCP/IP on Vista to see if that gets the connection back.
    Also, malware such as a virus can blick the Internet connection, so for that
    too.

    <http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/>

    Does the IP the machine has starts with 169.? If it is the 169. IP, then
    that's an indication that the computer couldn't get an IP from the DHCP
    server on your ISP's network, it timed out trying to get a vaild IP, and the
    O/S assigned the 169. IP to the NIC. It's a sign of trouble with the
    connection to the Internet.

    IPconfig /all will tell you the IP the machine is using when the command is
    issued at the Command Prompt.

    You can also use IPconfig /release and IPconfig /renew to see if it can get
    a vaild IP from the ISP..

    You can try to reset the TCP/IP if all else fails. However, the network card
    could be going defective , and the network cable to the computer can go bad
    as well.

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  3. #3


    TK1083 Guest

    Re: Vista Ultimate not connecting to internet


    To start, thanks for your responses, I appreciate the help.

    Yes the IP starts with 169. I've tried changing the network to Public
    and Private, neither are working, and it keeps going to a Unknown
    Network with Local Access only. I've tried changing the properties to
    make it search for DNS automatically, nothing seems to be working.

    How can I connect to the webpage with no internet connection? Is there
    a way around to get to that website and get the content I need?

    Every repair I try towards the IP has no effect either.

    under Device Manager everything seems to be correct compared to what
    posts are saying on this website.

    What should my Network Adaptor be up to?


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  4. #4


    TK1083 Guest

    Re: Vista Ultimate not connecting to internet


    Thanks for your help, I will try typing that into command prompt when I
    return home.

    At this point; I've uninstalled Windows Vista, only to find out that my
    XP home disc is not downloading certain xml files (and a few others) to
    successfully complete the installation. So, I'm back to reinstalling
    Vista and the connection is at the same point. I'm hoping it's not my
    Networking card, is there anyway to check if that's the problem besides
    having to buy a new one? I need this computer up and running for finals
    and it's not looking good.

    Again, thank you for all the help, I've been reading ideas on this
    website and others still not finding the correct solution, so please
    keep the ideas coming.


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  5. #5


    TK1083 Guest

    Re: Vista Ultimate not connecting to internet


    Thanks for the suggestion, I'll check it out.

    I believe there is a problem with my explorer.exe process. Everytime I
    try to Disable or Enable an internet connection, the Local Area
    Connection window stops responding, and I have to completely end the
    explorer.exe process.

    This is after a complete reinstall of Windows Vista. I've been trying
    everything to get this computer connected again; including resetting my
    ip stack. Please keep the suggestions coming. Here is my ipconfig
    /all

    Host Name: Tom-PC
    Primary DNS Suffix:
    Node Type: Hybrid
    IP Routing Enabled: No
    WINS Proxy Enabled: No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix:

    Description: NVIDIA nForce Networking Controller
    Phyiscal Address: 00-1B-FC-FC-0C-E4
    DHCP Enabled: Yes
    Autoconfiguration Enabled: Yes
    Link-Local IPv6 Address: fe80::9176:a4e:8d3a:1ecx10(Preferred)
    Autoconfiguration IPv4 Address: 169.254.1.236(Preferred)
    Subnet Mask: 255.255.0.0
    Default Gateway
    DNS Servers: fec0:0:0:ffff::1x1
    fec0:0:0:ffff::2x1
    fec0:0:0:ffff::3x1
    NetBIOS over Tcpip: Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State: Media disconnected
    Connection-specific DNS Suffix:
    Description: isatap.{C0CE17D4-FB1A-4CC0-8642-3B9C49531067}
    Physical Address: 00-00-00-00-00-00-00-E0
    DHCP Enabled: No
    Autoconfiguration Enabled: Yes


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  6. #6


    M.L. Guest

    Re: Vista Ultimate not connecting to internet


    > Here is my ipconfig /all

    >DHCP Enabled: No
    Is your DHCP service turned on (Started, Automatic)?

      My System SpecsSystem Spec

  7. #7


    TK1083 Guest

    Re: Vista Ultimate not connecting to internet


    It looks like my the DHCP is enabled under the ethernet adaptor local
    area connection but not under connection 6. How would i enable DHCP
    under connection 6?


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  8. #8


    Jack the Ripper Guest

    Re: Vista Ultimate not connecting to internet

    TK1083 wrote:

    > To start, thanks for your responses, I appreciate the help.
    >
    > Yes the IP starts with 169. I've tried changing the network to Public
    > and Private, neither are working, and it keeps going to a Unknown
    > Network with Local Access only. I've tried changing the properties to
    > make it search for DNS automatically, nothing seems to be working.
    Did you try to reset the TCP/IP stack as Ollis suggested? Sometimes, the
    169 IP will not release from the machine even if you do IPconfig
    /release and IPconfig /renew or even reboot the machine, as the IP is
    locked on the machine, and you must use the Netsh command to get it to
    reset the TCP/IP to get it to release the 169 IP.

    >
    > How can I connect to the webpage with no internet connection? Is there
    > a way around to get to that website and get the content I need?
    That's because the Web page has been visited before by the machine when
    it had a good connection, and the Web page was cached on the machine. It
    makes for faster Web site access for a site, if the browser caches pages
    on the machine for the site. You clear the browser's cache of Web pages
    it has cached, and you will see that you do not have a connection via
    the Internet to that particular Web site. You do not have an Internet
    connection as the IP you have indicated the machine is using starts with
    169.

    >
    > Every repair I try towards the IP has no effect either.
    >
    > under Device Manager everything seems to be correct compared to what
    > posts are saying on this website.
    >
    > What should my Network Adaptor be up to?

    The way I see this. The network card in the machine is broken, and it
    has gone defective. Things don't last forever or it doesn't take long
    for them to go defective.

    If you have issued the Netsh command that Ollis has mentioned repeatedly
    or have done ipconfig /release and ipconfig /renew, along with rebooting
    the machine and the 169 IP continues to comeback when it was all working
    before, then the card or the cable to the card has gone defective, and
    either one or both needs to be replaced.




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  9. #9


    TK1083 Guest

    Re: Vista Ultimate not connecting to internet


    Great feedback, I really appreciate your post.

    Yes, I've done netsh int ip reset, ipconfig /release and ipconfig
    /renew...nothing is working. I'm guessing it's my networking card as
    well. They're cheap so I'm going to replace it soon and post back again
    if there is a problem. Thanks to everyone for your help.


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