Unable to access internet after update and program installations

12-23-2008

My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried
installing various anti-virus programs (after uninstalling the Norton that
came with it), and when I do, IE will not bring up the webpages. The same
happened when SP1 was downloaded and installed. It says that I am connected,
but the browser won't bring up web pages. I can regain net access by
uninstalling the offending program/update. I can't figure out what is going
on. Any suggestions?

12-23-2008

Look for firewall settings in the anti-virus app that does that.

"Jeff" <Jeff@xxxxxx> wrote in message
news:46E37981-D07E-4133-B0C2-EBFEEA87B7A0@xxxxxx

	Quote:
	> My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried > installing various anti-virus programs (after uninstalling the Norton that > came with it), and when I do, IE will not bring up the webpages. The same > happened when SP1 was downloaded and installed. It says that I am > connected, > but the browser won't bring up web pages. I can regain net access by > uninstalling the offending program/update. I can't figure out what is > going > on. Any suggestions?

12-23-2008

"Jeff" <Jeff@xxxxxx> wrote in message
news:46E37981-D07E-4133-B0C2-EBFEEA87B7A0@xxxxxx

	Quote:
	> My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried > installing various anti-virus programs (after uninstalling the Norton that > came with it), and when I do, IE will not bring up the webpages. The same > happened when SP1 was downloaded and installed. It says that I am > connected, > but the browser won't bring up web pages. I can regain net access by > uninstalling the offending program/update. I can't figure out what is > going > on. Any suggestions?

Did you completely uninstall Norton? Forgot URL but go to Norton Web page
get uninstaller for all Norton "stuff". Worked for me. Then got "A vast
home" for free.
Ross

12-23-2008	#1 (permalink)
Jeff Guest n/a posts	Unable to access internet after update and program installations My in-laws just got a HP Pavilion 6333W with Vista Home Premium. I tried installing various anti-virus programs (after uninstalling the Norton that came with it), and when I do, IE will not bring up the webpages. The same happened when SP1 was downloaded and installed. It says that I am connected, but the browser won't bring up web pages. I can regain net access by uninstalling the offending program/update. I can't figure out what is going on. Any suggestions?
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