Vista Tutorial - Re: Microsoft and their support!

01-11-2009

"Lee" <lbray5032@xxxxxx> wrote in message
news:1Amal.2437$MT3.959@xxxxxx

Quote:

> Well in just a couple of days it will have been
> 2 months waiting for my copy of Vista with SP1
> which my tech stated that it would be shipped
> o/a 19 Nov 2008 and would take 7 to 15 business
> days. Now I have sent 4 messages with all the
> correspondence as part and still have not heard
> back even from a supervisor. I though maybe
> my msg might have gotten lost but now I feel
> slighted (grin).
>
> Just posted this in case anyone else might feel
> the same. Still have not been able to update
> with SP1 even with their help. The disk was
> their recommendation to try. Oh well the
> computer works OK as it stands and takes all the
> other updates except SP1. Will post if I ever
> hear from them or receive the promised disk. I
> think I might be in trouble if SP2 comes out
> though!
>
> Lee (waiting and waiting and waiting.)

Where is your tech based?

--
Mike Hall - MVP

Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

01-11-2009

Mike Hall - MVP wrote:

Quote:

> "Lee" <lbray5032@xxxxxx> wrote in message
> news:1Amal.2437$MT3.959@xxxxxx

Quote:

>> Well in just a couple of days it will have been
>> 2 months waiting for my copy of Vista with SP1
>> which my tech stated that it would be shipped
>> o/a 19 Nov 2008 and would take 7 to 15 business
>> days. Now I have sent 4 messages with all the
>> correspondence as part and still have not heard
>> back even from a supervisor. I though maybe
>> my msg might have gotten lost but now I feel
>> slighted (grin).
>>
>> Just posted this in case anyone else might feel
>> the same. Still have not been able to update
>> with SP1 even with their help. The disk was
>> their recommendation to try. Oh well the
>> computer works OK as it stands and takes all the
>> other updates except SP1. Will post if I ever
>> hear from them or receive the promised disk. I
>> think I might be in trouble if SP2 comes out
>> though!
>>
>> Lee (waiting and waiting and waiting.)

>
>
> Where is your tech based?

I assume it must be on mars or they really sent it by
snail mail (a real snail) It must be California I
guess or where ever MS sets up their CSRs'

Lee

01-11-2009

"Lee" <lbray5032@xxxxxx> wrote in message
news:Mcoal.2501$aO6.1116@xxxxxx

Quote:

> Mike Hall - MVP wrote:

Quote:

>> "Lee" <lbray5032@xxxxxx> wrote in message
>> news:1Amal.2437$MT3.959@xxxxxx

Quote:

>>> Well in just a couple of days it will have been
>>> 2 months waiting for my copy of Vista with SP1
>>> which my tech stated that it would be shipped
>>> o/a 19 Nov 2008 and would take 7 to 15 business
>>> days. Now I have sent 4 messages with all the
>>> correspondence as part and still have not heard
>>> back even from a supervisor. I though maybe
>>> my msg might have gotten lost but now I feel
>>> slighted (grin).
>>>
>>> Just posted this in case anyone else might feel
>>> the same. Still have not been able to update
>>> with SP1 even with their help. The disk was
>>> their recommendation to try. Oh well the
>>> computer works OK as it stands and takes all the
>>> other updates except SP1. Will post if I ever
>>> hear from them or receive the promised disk. I
>>> think I might be in trouble if SP2 comes out
>>> though!
>>>
>>> Lee (waiting and waiting and waiting.)

>>
>>
>> Where is your tech based?

>
> I assume it must be on mars or they really sent it by
> snail mail (a real snail) It must be California I
> guess or where ever MS sets up their CSRs'
>
> Lee

If you have a machine which was supplied to you with OEM software, it is the
computer vendor you should be asking..

--
Mike Hall - MVP

Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

01-11-2009	#1 (permalink)
Mike Hall - MVP Guest n/a posts	Re: Microsoft and their support! "Lee" <lbray5032@xxxxxx> wrote in message news:1Amal.2437$MT3.959@xxxxxx Quote: > Well in just a couple of days it will have been > 2 months waiting for my copy of Vista with SP1 > which my tech stated that it would be shipped > o/a 19 Nov 2008 and would take 7 to 15 business > days. Now I have sent 4 messages with all the > correspondence as part and still have not heard > back even from a supervisor. I though maybe > my msg might have gotten lost but now I feel > slighted (grin). > > Just posted this in case anyone else might feel > the same. Still have not been able to update > with SP1 even with their help. The disk was > their recommendation to try. Oh well the > computer works OK as it stands and takes all the > other updates except SP1. Will post if I ever > hear from them or receive the promised disk. I > think I might be in trouble if SP2 comes out > though! > > Lee (waiting and waiting and waiting.) Where is your tech based? -- Mike Hall - MVP Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
My System Specs

01-11-2009	#2 (permalink)
Lee Guest n/a posts	Re: Microsoft and their support! Mike Hall - MVP wrote: Quote: > "Lee" <lbray5032@xxxxxx> wrote in message > news:1Amal.2437$MT3.959@xxxxxx Quote: >> Well in just a couple of days it will have been >> 2 months waiting for my copy of Vista with SP1 >> which my tech stated that it would be shipped >> o/a 19 Nov 2008 and would take 7 to 15 business >> days. Now I have sent 4 messages with all the >> correspondence as part and still have not heard >> back even from a supervisor. I though maybe >> my msg might have gotten lost but now I feel >> slighted (grin). >> >> Just posted this in case anyone else might feel >> the same. Still have not been able to update >> with SP1 even with their help. The disk was >> their recommendation to try. Oh well the >> computer works OK as it stands and takes all the >> other updates except SP1. Will post if I ever >> hear from them or receive the promised disk. I >> think I might be in trouble if SP2 comes out >> though! >> >> Lee (waiting and waiting and waiting.) > > > Where is your tech based? I assume it must be on mars or they really sent it by snail mail (a real snail) It must be California I guess or where ever MS sets up their CSRs' Lee
My System Specs

01-11-2009	#3 (permalink)
Mike Hall - MVP Guest n/a posts	Re: Microsoft and their support! "Lee" <lbray5032@xxxxxx> wrote in message news:Mcoal.2501$aO6.1116@xxxxxx Quote: > Mike Hall - MVP wrote: Quote: >> "Lee" <lbray5032@xxxxxx> wrote in message >> news:1Amal.2437$MT3.959@xxxxxx Quote: >>> Well in just a couple of days it will have been >>> 2 months waiting for my copy of Vista with SP1 >>> which my tech stated that it would be shipped >>> o/a 19 Nov 2008 and would take 7 to 15 business >>> days. Now I have sent 4 messages with all the >>> correspondence as part and still have not heard >>> back even from a supervisor. I though maybe >>> my msg might have gotten lost but now I feel >>> slighted (grin). >>> >>> Just posted this in case anyone else might feel >>> the same. Still have not been able to update >>> with SP1 even with their help. The disk was >>> their recommendation to try. Oh well the >>> computer works OK as it stands and takes all the >>> other updates except SP1. Will post if I ever >>> hear from them or receive the promised disk. I >>> think I might be in trouble if SP2 comes out >>> though! >>> >>> Lee (waiting and waiting and waiting.) >> >> >> Where is your tech based? > > I assume it must be on mars or they really sent it by > snail mail (a real snail) It must be California I > guess or where ever MS sets up their CSRs' > > Lee If you have a machine which was supplied to you with OEM software, it is the computer vendor you should be asking.. -- Mike Hall - MVP Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
My System Specs

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