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| | Unresponsive blue screen after startup - can't get to desktop - please help! For the past few days my desktop computer has been giving me constant "such and such file is corrupted" pop-ups on completely random files, such as my AOL Instant Messenger plugins, constantly prompting me to run the Chk Disk application. I eventually ran it, and after it'd finished I did some work on the PC and then turned it off. When I next went to turn my computer on, I'm given a black screen with two options - Run Windows Normally, or try and repair the errors that prevented it from starting up properly. I think this was caused by me switching the computer off at the plug instead of going through the Start Shut Down process. No matter which option I choose, the computer loads up and I get a "Windows is loading files..." notification, and then I see a dark blue screen with nothing but my mouse cursor (which I can move around), and that's it. No keyboard keys do anything. I've left it on this screen for hours just in case it was doing something, but absolutely nothing happens, I can just turn the PC off. I've tried running in Safe Mode, no matter which option I choose I just get this blue screen and can't find how I can get to the desktop. I have some very important files on there that I need to access as soon as possible so if someone could suggest a solution, it would be greatly appreciated - all I want to do is get to the desktop so I can transfer them over to my external hard-drive ASAP. I'm not particularly tech-minded so please try to dim down anything overly technical so I can understand and follow the instructions. Thanks, verdantabyss -- verdantabyss |
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