Vista - Windows Explorer crashes randomly

I have a Vista Home Premium laptop with SP1 installed. I frequently operate
with a Windows Explorer window up, giving me access to my files. Almost
every day, I get an error message that "Windows Explorer has stopped
working". Then I get a "Windows is trying to find a solution" windows, and
after that the whole desktop blanks and renews itself. Fortunately this
doesn't usually interrupt what I'm doing with another program, but it's very
annoying, and if there's a fix I'd like it.

This is NOT a problem with Internet Explorer. It is Windows Explorer.
Here's the event manager entry from the last crash:

Fault bucket 1047868402, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.0.6001.18164
P3: 4907e242
P4: kernel32.dll
P5: 6.0.6001.18000
P6: 4791a76d
P7: c06d007f
P8: 000442eb
P9:
P10:

Attached files:
C:\Users\Karen E. Ivy\AppData\Local\Temp\WERA26A.tmp.version.txt

These files may be available here:
C:\Users\Karen E.
Ivy\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report09d0c546
--

It doesn't seem to matter what I'm doing when this happens, except that I'm
NOT usually using the Explorer window at that moment. Any suggestions??

hedera

Nature bats last.

What changed before this broke?

Do you have OpenOffice installed? This looks suspiciously like it might be
a crash in that. If you do, check in with them for updates/fixes here...

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"hedera" <hedera@xxxxxx> wrote in message
news:24E0FFCB-FD21-423D-BF03-F664BDEF6E93@xxxxxx

WOW! This looks like clairvoyance - I do, in fact, have OpenOffice
installed. I wouldn't call that a "change" since I've always had OpenOffice
installed - I didn't want to put out the cash for a second license for
Microsoft Office when I bought the laptop, I already had it on my desktop.
I'll check their sites for updates - in fact, I could upgrade to version 3.x,
since I'm still running 2.x. Thanks for the suggestion!

--
hedera

Nature bats last.


"zachd [MSFT]" wrote:

Haha, thanks. I'm a "senior"(?) dev working alongside the Windows shell
team, so you tend to get a relatively good feel for where things are at.

Good to hear you're on your way to getting fixed up. =)

Cheers,
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

Um, zachd, if OpenOffice is the cause, wouldn't you expect that a Windows
Explorer crash while I had an OpenOffice window up would take the OpenOffice
window down with it? Yesterday Explorer crashed while I was editing a
document in OpenOffice swriter, and the edit window stayed up during the
whole thing. Mind you, I've downloaded OO 3.0, I just haven't installed it
yet.
--
hedera

Nature bats last.


"zachd [MSFT]" wrote:

Not necessarily, since different aspects of any software operate in
different capacities.

If OO is injecting themselves into the shell, that would be a separate
process from the OO editor/writer window you have up. They would *not* be
expected to affect each other in any fashion whatsoever.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"hedera" <hedera@xxxxxx> wrote in message
newsB500707-6BB7-4954-9DB2-1241D94A41A6@xxxxxx

Interesting. Well, I've now upgraded OO on my laptop to version 3.0, I'll
see what happened. Nothing has crashed yet but it's been less than 6 hours!
--
hedera

Nature bats last.


"zachd [MSFT]" wrote: