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Vista - Vista HP - Normal Boot OK, Can't access Safe Mode

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Old 01-31-2009   #1 (permalink)
Pud


 
 

Vista HP - Normal Boot OK, Can't access Safe Mode

This is a weird one. The machine, running VHP, boots OK normally apart from
an issue with Avira AntiVir Personal - Free, which my customer installed.
This tyhrows up an error and the way to resolve it is to to manually
uninstall while in Safe Mode.

When trying to access Safe Mode, I get the scrolling list of files, then the
screen goes black, I get the mouse pointer and the "egg timer" that is not an
"egg timer" for a couple of seconds and then the machine reboots, and will
reboot normally.

How can I fix this weird one?

My System SpecsSystem Spec
Old 02-01-2009   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Vista HP - Normal Boot OK, Can't access Safe Mode

Hello Pud,

I'm sure that you have probably already did this, but you may have a "F-Lock" or "Function Lock" key that needs to be pressed first then F8 to enter the Advanced Boot Options screen.

Hope this helps,
Shawn


Quote  Quote: Originally Posted by Pud View Post
This is a weird one. The machine, running VHP, boots OK normally apart from
an issue with Avira AntiVir Personal - Free, which my customer installed.
This tyhrows up an error and the way to resolve it is to to manually
uninstall while in Safe Mode.

When trying to access Safe Mode, I get the scrolling list of files, then the
screen goes black, I get the mouse pointer and the "egg timer" that is not an
"egg timer" for a couple of seconds and then the machine reboots, and will
reboot normally.

How can I fix this weird one?
My System SpecsSystem Spec
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