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Vista - Re: Internet connectivity problem

Reply
 
Old 02-16-2009   #1 (permalink)
Questor


 
 

Re: Internet connectivity problem

--->
Quote:

> I am using Windows Vista Home Premium SP1
>
> I am connecting to the internet through a router with one other
> computer connected to the router as well.
>
> I am having a problem in that after the computer has been on for a few
> hours it will no longer connect to web sites. Either the progress bar
> stops or I get the "web site cannot be found" type of message.
>
> I usually use IE7 but when this start I find that Firefox cannot
> connect either.
>
> After rebooting the computer all is OK again for a few hours.
>
> After the problem starts I can ping the web sites with OK responses
> and the other computer on the router has no problems connecting to the
> same web sites.
>
> HijackThis, spyware and virus checker all show no apparent
> infestations.
>
> Nothing untoward in the hosts file.
>
> All suggestions for a fix will be gratefully received!
>
>
>
Are you using ZoneAlarm as your firewall? If so, then uninstall it.
There is a bug in ZA that will cause this sort of problem on Vista machines.

Questor

My System SpecsSystem Spec
Old 02-16-2009   #2 (permalink)
Stubbo of Oz


 
 

Re: Internet connectivity problem

On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
wrote:
Quote:

>--->
Quote:

>> I am using Windows Vista Home Premium SP1
>>
>> I am connecting to the internet through a router with one other
>> computer connected to the router as well.
>>
>> I am having a problem in that after the computer has been on for a few
>> hours it will no longer connect to web sites. Either the progress bar
>> stops or I get the "web site cannot be found" type of message.
>>
>> I usually use IE7 but when this start I find that Firefox cannot
>> connect either.
>>
>> After rebooting the computer all is OK again for a few hours.
>>
>> After the problem starts I can ping the web sites with OK responses
>> and the other computer on the router has no problems connecting to the
>> same web sites.
>>
>> HijackThis, spyware and virus checker all show no apparent
>> infestations.
>>
>> Nothing untoward in the hosts file.
>>
>> All suggestions for a fix will be gratefully received!
>>
>>
>>
>
>Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>There is a bug in ZA that will cause this sort of problem on Vista machines.
>
Thanks Questor

Yes I am - I will give that a try.

Cheers .............

--
----------------
Stubbo of Oz
----------------
My System SpecsSystem Spec
Old 02-16-2009   #3 (permalink)
Questor


 
 

Re: Internet connectivity problem

--->
Quote:

> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
> wrote:
>
Quote:

>> --->
Quote:

>>> I am using Windows Vista Home Premium SP1
>>>
>>> I am connecting to the internet through a router with one other
>>> computer connected to the router as well.
>>>
>>> I am having a problem in that after the computer has been on for a few
>>> hours it will no longer connect to web sites. Either the progress bar
>>> stops or I get the "web site cannot be found" type of message.
>>>
>>> I usually use IE7 but when this start I find that Firefox cannot
>>> connect either.
>>>
>>> After rebooting the computer all is OK again for a few hours.
>>>
>>> After the problem starts I can ping the web sites with OK responses
>>> and the other computer on the router has no problems connecting to the
>>> same web sites.
>>>
>>> HijackThis, spyware and virus checker all show no apparent
>>> infestations.
>>>
>>> Nothing untoward in the hosts file.
>>>
>>> All suggestions for a fix will be gratefully received!
>>>
>>>
>>>
>> Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>> There is a bug in ZA that will cause this sort of problem on Vista machines.
>>
> Thanks Questor
>
> Yes I am - I will give that a try.
>
> Cheers .............
>
Be sure to let us know if that worked. Some really hot debates are
focusing on this problem - here and both Mozilla and ZA forums.

Questor
My System SpecsSystem Spec
Old 02-16-2009   #4 (permalink)
Joe Boy


 
 

Re: Internet connectivity problem

On Tue, 17 Feb 2009 09:06:33 +1100, Stubbo of Oz
<stubbo@xxxxxx> wrote:
Quote:

>On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>wrote:
>
Quote:

>>--->
Quote:

>>> I am using Windows Vista Home Premium SP1
>>>
>>> I am connecting to the internet through a router with one other
>>> computer connected to the router as well.
>>>
>>> I am having a problem in that after the computer has been on for a few
>>> hours it will no longer connect to web sites. Either the progress bar
>>> stops or I get the "web site cannot be found" type of message.
>>>
>>> I usually use IE7 but when this start I find that Firefox cannot
>>> connect either.
>>>
>>> After rebooting the computer all is OK again for a few hours.
>>>
>>> After the problem starts I can ping the web sites with OK responses
>>> and the other computer on the router has no problems connecting to the
>>> same web sites.
>>>
>>> HijackThis, spyware and virus checker all show no apparent
>>> infestations.
>>>
>>> Nothing untoward in the hosts file.
>>>
>>> All suggestions for a fix will be gratefully received!
>>>
>>>
>>>
>>
>>Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>There is a bug in ZA that will cause this sort of problem on Vista machines.
>>
>Thanks Questor
>
>Yes I am - I will give that a try.
Thank from me to - the OP! Stubbo must have the same problem!!

What Firewall would you suggest I use instead?

--
Joe Boy
Central Coast, NSW
Australia
My System SpecsSystem Spec
Old 02-16-2009   #5 (permalink)
Questor


 
 

Re: Internet connectivity problem

--->
Quote:

> On Tue, 17 Feb 2009 09:06:33 +1100, Stubbo of Oz
> <stubbo@xxxxxx> wrote:
>
Quote:

>> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>> wrote:
>>
Quote:

>>> --->
>>>> I am using Windows Vista Home Premium SP1
>>>>
>>>> I am connecting to the internet through a router with one other
>>>> computer connected to the router as well.
>>>>
>>>> I am having a problem in that after the computer has been on for a few
>>>> hours it will no longer connect to web sites. Either the progress bar
>>>> stops or I get the "web site cannot be found" type of message.
>>>>
>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>> connect either.
>>>>
>>>> After rebooting the computer all is OK again for a few hours.
>>>>
>>>> After the problem starts I can ping the web sites with OK responses
>>>> and the other computer on the router has no problems connecting to the
>>>> same web sites.
>>>>
>>>> HijackThis, spyware and virus checker all show no apparent
>>>> infestations.
>>>>
>>>> Nothing untoward in the hosts file.
>>>>
>>>> All suggestions for a fix will be gratefully received!
>>>>
>>>>
>>>>
>>> Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>> There is a bug in ZA that will cause this sort of problem on Vista machines.
>>>
>> Thanks Questor
>>
>> Yes I am - I will give that a try.
>
> Thank from me to - the OP! Stubbo must have the same problem!!
>
> What Firewall would you suggest I use instead?
>
How about the Vista firewall? It works well for me here. It is
bi-directional if you want it to be.

Questor
My System SpecsSystem Spec
Old 02-17-2009   #6 (permalink)
Clark


 
 

Re: Internet connectivity problem

Questor wrote:
Quote:

> --->
Quote:

>> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>> wrote:
>>
Quote:

>>> --->
>>>> I am using Windows Vista Home Premium SP1
>>>>
>>>> I am connecting to the internet through a router with one other
>>>> computer connected to the router as well.
>>>>
>>>> I am having a problem in that after the computer has been on for a few
>>>> hours it will no longer connect to web sites. Either the progress bar
>>>> stops or I get the "web site cannot be found" type of message.
>>>>
>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>> connect either.
>>>>
>>>> After rebooting the computer all is OK again for a few hours.
>>>>
>>>> After the problem starts I can ping the web sites with OK responses
>>>> and the other computer on the router has no problems connecting to the
>>>> same web sites.
>>>>
>>>> HijackThis, spyware and virus checker all show no apparent
>>>> infestations.
>>>>
>>>> Nothing untoward in the hosts file.
>>>>
>>>> All suggestions for a fix will be gratefully received!
>>>>
>>>>
>>>>
>>> Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>> There is a bug in ZA that will cause this sort of problem on Vista
>>> machines.
>>>
>> Thanks Questor
>>
>> Yes I am - I will give that a try.
>>
>> Cheers .............
>>
>
> Be sure to let us know if that worked. Some really hot debates are
> focusing on this problem - here and both Mozilla and ZA forums.
>
> Questor
If Zone Alarm was blocking the connection, wouldn't something show up in
it's logs around the time the interruptions started?

I am currently using Zone Alarm paid version and have not experienced
such blockages.

Clark
My System SpecsSystem Spec
Old 02-17-2009   #7 (permalink)
Questor


 
 

Re: Internet connectivity problem

--->
Quote:

> Questor wrote:
Quote:

>> --->
Quote:

>>> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>>> wrote:
>>>
>>>> --->
>>>>> I am using Windows Vista Home Premium SP1
>>>>>
>>>>> I am connecting to the internet through a router with one other
>>>>> computer connected to the router as well.
>>>>>
>>>>> I am having a problem in that after the computer has been on for a few
>>>>> hours it will no longer connect to web sites. Either the progress bar
>>>>> stops or I get the "web site cannot be found" type of message.
>>>>>
>>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>>> connect either.
>>>>>
>>>>> After rebooting the computer all is OK again for a few hours.
>>>>>
>>>>> After the problem starts I can ping the web sites with OK responses
>>>>> and the other computer on the router has no problems connecting to the
>>>>> same web sites.
>>>>>
>>>>> HijackThis, spyware and virus checker all show no apparent
>>>>> infestations.
>>>>>
>>>>> Nothing untoward in the hosts file.
>>>>>
>>>>> All suggestions for a fix will be gratefully received!
>>>>>
>>>>>
>>>>>
>>>> Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>>> There is a bug in ZA that will cause this sort of problem on Vista
>>>> machines.
>>>>
>>> Thanks Questor
>>>
>>> Yes I am - I will give that a try.
>>>
>>> Cheers .............
>>>
>>
>> Be sure to let us know if that worked. Some really hot debates are
>> focusing on this problem - here and both Mozilla and ZA forums.
>>
>> Questor
>
> If Zone Alarm was blocking the connection, wouldn't something show up in
> it's logs around the time the interruptions started?
>
> I am currently using Zone Alarm paid version and have not experienced
> such blockages.
>
> Clark
Well, ZA, itself, isn't really "blocking" connections but something is
making web-access programs start acting as if they cannot connect to the
internet - no matter if you've allowed their access through ZA.

Firefox is a good example. I had it on both my laptop and desktop Vista
machines. Once I put ZA (which I've used since it's infancy on Win98
machines) on them, my FF connections on BOTH machines began to
experience 'outages' that didn't affect Thunderbird, or my FTP programs.
When FF failed, I would have to go to Task Manager to kill it because
although the user interface had closed, there was a "ghost" copy of
'firefox.exe' still listed in programs. Task Manager could NOT kill it,
nor could Process Explorer, as it appears that ZA had somehow elevated
the task to a system task instead of a user task. This meant you had to
reboot to clear FF for use again. It would run once, then when you
closed the interface, the ghost would appear again.

This may very well be a red herring in this case, but certainly
something to be aware of. Both the Mozillazine forum and the ZA forum
have lots of posts on this problem.

Questor
My System SpecsSystem Spec
Old 02-17-2009   #8 (permalink)
Clark


 
 

Re: Internet connectivity problem

Questor wrote:
Quote:

> --->
Quote:

>> Questor wrote:
Quote:

>>> --->
>>>> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>>>> wrote:
>>>>
>>>>> --->
>>>>>> I am using Windows Vista Home Premium SP1
>>>>>>
>>>>>> I am connecting to the internet through a router with one other
>>>>>> computer connected to the router as well.
>>>>>>
>>>>>> I am having a problem in that after the computer has been on for a
>>>>>> few
>>>>>> hours it will no longer connect to web sites. Either the progress bar
>>>>>> stops or I get the "web site cannot be found" type of message.
>>>>>>
>>>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>>>> connect either.
>>>>>>
>>>>>> After rebooting the computer all is OK again for a few hours.
>>>>>>
>>>>>> After the problem starts I can ping the web sites with OK responses
>>>>>> and the other computer on the router has no problems connecting to
>>>>>> the
>>>>>> same web sites.
>>>>>>
>>>>>> HijackThis, spyware and virus checker all show no apparent
>>>>>> infestations.
>>>>>>
>>>>>> Nothing untoward in the hosts file.
>>>>>>
>>>>>> All suggestions for a fix will be gratefully received!
>>>>>>
>>>>>>
>>>>>>
>>>>> Are you using ZoneAlarm as your firewall? If so, then uninstall
>>>>> it. There is a bug in ZA that will cause this sort of problem on
>>>>> Vista machines.
>>>>>
>>>> Thanks Questor
>>>>
>>>> Yes I am - I will give that a try.
>>>>
>>>> Cheers .............
>>>>
>>>
>>> Be sure to let us know if that worked. Some really hot debates are
>>> focusing on this problem - here and both Mozilla and ZA forums.
>>>
>>> Questor
>>
>> If Zone Alarm was blocking the connection, wouldn't something show up
>> in it's logs around the time the interruptions started?
>>
>> I am currently using Zone Alarm paid version and have not experienced
>> such blockages.
>>
>> Clark
>
> Well, ZA, itself, isn't really "blocking" connections but something is
> making web-access programs start acting as if they cannot connect to the
> internet - no matter if you've allowed their access through ZA.
>
> Firefox is a good example. I had it on both my laptop and desktop Vista
> machines. Once I put ZA (which I've used since it's infancy on Win98
> machines) on them, my FF connections on BOTH machines began to
> experience 'outages' that didn't affect Thunderbird, or my FTP programs.
> When FF failed, I would have to go to Task Manager to kill it because
> although the user interface had closed, there was a "ghost" copy of
> 'firefox.exe' still listed in programs. Task Manager could NOT kill it,
> nor could Process Explorer, as it appears that ZA had somehow elevated
> the task to a system task instead of a user task. This meant you had to
> reboot to clear FF for use again. It would run once, then when you
> closed the interface, the ghost would appear again.
>
> This may very well be a red herring in this case, but certainly
> something to be aware of. Both the Mozillazine forum and the ZA forum
> have lots of posts on this problem.
>
> Questor
I'll keep my eyes open for the problem.

Clark
My System SpecsSystem Spec
Old 02-17-2009   #9 (permalink)
Stubbo of Oz


 
 

Re: Internet connectivity problem

On Wed, 18 Feb 2009 09:27:21 +1100, Joe Boy <joeboy@xxxxxx>
wrote:
Quote:

>On Tue, 17 Feb 2009 10:42:31 -0000, "Gordon" <gbplinux@xxxxxx>
>wrote:
>
Quote:

>>"Joe Boy" <joeboy@xxxxxx> wrote in message
>>news:udqjp459qt5a9os6idisde47r4dvu6ivde@xxxxxx
Quote:

>>> On Tue, 17 Feb 2009 09:06:33 +1100, Stubbo of Oz
>>> <stubbo@xxxxxx> wrote:
>>>
>>>>On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>>>>wrote:
>>>>
>>>>>--->
>>>>>> I am using Windows Vista Home Premium SP1
>>>>>>
>>>>>> I am connecting to the internet through a router with one other
>>>>>> computer connected to the router as well.
>>>>>>
>>>>>> I am having a problem in that after the computer has been on for a few
>>>>>> hours it will no longer connect to web sites. Either the progress bar
>>>>>> stops or I get the "web site cannot be found" type of message.
>>>>>>
>>>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>>>> connect either.
>>>>>>
>>>>>> After rebooting the computer all is OK again for a few hours.
>>>>>>
>>>>>> After the problem starts I can ping the web sites with OK responses
>>>>>> and the other computer on the router has no problems connecting to the
>>>>>> same web sites.
>>>>>>
>>>>>> HijackThis, spyware and virus checker all show no apparent
>>>>>> infestations.
>>>>>>
>>>>>> Nothing untoward in the hosts file.
>>>>>>
>>>>>> All suggestions for a fix will be gratefully received!
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>>>>There is a bug in ZA that will cause this sort of problem on Vista
>>>>>machines.
>>>>>
>>>>Thanks Questor
>>>>
>>>>Yes I am - I will give that a try.
>>>
>>> Thank from me to - the OP! Stubbo must have the same problem!!
>>>
>>> What Firewall would you suggest I use instead?
>>>
>>
>>
>>If you connect to the internet via a NATS Router then the built-in Vista
>>firewall is more than adequate...
>
>Pardon my ignorance but what is NATS?
>
>My router is SMC Barricade Plus 7004FW
>
>I have uninstalled Zone Alarm and activated Vista Firewall but it
>failed the leak test that I got from
>http://www.grc.com/lt/leaktest.htm
I tried Comodo Friewall but it failed the same leak test :-(

Zone Alarmdid not fail the leak test.
--
----------------
Stubbo of Oz
----------------
My System SpecsSystem Spec
Old 02-22-2009   #10 (permalink)
Questor


 
 

Re: Internet connectivity problem

--->
Quote:

> On Mon, 16 Feb 2009 17:10:42 -0500, Questor <Questor@xxxxxx>
> wrote:
>
Quote:

>> --->
Quote:

>>> On Mon, 16 Feb 2009 08:33:17 -0500, Questor <Questor@xxxxxx>
>>> wrote:
>>>
>>>> --->
>>>>> I am using Windows Vista Home Premium SP1
>>>>>
>>>>> I am connecting to the internet through a router with one other
>>>>> computer connected to the router as well.
>>>>>
>>>>> I am having a problem in that after the computer has been on for a few
>>>>> hours it will no longer connect to web sites. Either the progress bar
>>>>> stops or I get the "web site cannot be found" type of message.
>>>>>
>>>>> I usually use IE7 but when this start I find that Firefox cannot
>>>>> connect either.
>>>>>
>>>>> After rebooting the computer all is OK again for a few hours.
>>>>>
>>>>> After the problem starts I can ping the web sites with OK responses
>>>>> and the other computer on the router has no problems connecting to the
>>>>> same web sites.
>>>>>
>>>>> HijackThis, spyware and virus checker all show no apparent
>>>>> infestations.
>>>>>
>>>>> Nothing untoward in the hosts file.
>>>>>
>>>>> All suggestions for a fix will be gratefully received!
>>>>>
>>>>>
>>>>>
>>>> Are you using ZoneAlarm as your firewall? If so, then uninstall it.
>>>> There is a bug in ZA that will cause this sort of problem on Vista machines.
>>>>
>>> Thanks Questor
>>>
>>> Yes I am - I will give that a try.
>>>
>>> Cheers .............
>>>
>> Be sure to let us know if that worked. Some really hot debates are
>> focusing on this problem - here and both Mozilla and ZA forums.
>>
>
>
> OK - I've been using my computer with Zone Alarm uninstalled for
> nearly a week now and no more of the problem that I described earlier!
>
> Thanks for the tip, Questor
>
Glad to be of help Joe. Maybe some time ZA will work out what causes
this and it can then be re-installed on Vista.

Questor
My System SpecsSystem Spec
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