Vista - Windows error code 80070005 (Access is Denied)

**Fish-Man** · 03-03-2009

Hi,
Firstly, I am sorry about the large post, but I thought it would be best if I gave you all the info and troubleshooting to date first.
Anyway, here's the problem:
For the last week or so, I have been getting the 80070005 error when trying to update windows. Also, some other programs are failing to install or update, but not all.
If I leave the computer switched on, eventually the Windows Update Icon will appear in the notify tray, and if you hover the mouse over it, it says "New updates are available". When you click on it to get the update window on screen, the status is "No new updates are available for your computer". Clicking on 'Check for updates' gives the 80070005 error immediately.
Windows Defender also fails with the same error number when I try an auto update, but if I download the update and manually run it, Defender updates fine.
I checked the WindowsUpdate.log and it appears to have started on 19th Feb - I can't think of any particular reason for that date.
I also have another problem, which I think may be related. My network icon dissappeared from the notify tray about the same time. (I have also tried loads of fixes for that as well) But I still have internet connectivity.
I have hunted around looking for fixes, and tried all I could find, but I still get the error, so - if anyone has/had the same problems as me, and knows of a fix, please could you help ?

My System:
Homebuilt PC
Intel 3GHz quad CPU
8Gb DDR2 MEM
2 x Hitachi 1TB Drives
NVidia 8800 GTX Graphics
ASUS P5B Premium MoBo
Vista Ultimate x64
MS Office 2007
There are only 2 users on this machine, Me (an administrator) and THE Administrator.

Just in case I had something nasty, I have scanned my drives with:
Kaspersky
Clam
Ad-Aware
Spybot
SuperAntiSpyware
Windows Defender
MS Malicious Software Removal Tool
-All come back clean-

I have tried various fixes found on the web:
* I have tried going back to my oldest system resore point
* sfc /scannow
* Merged registry file for BITS
* subinacl - on registry and %programfiles% and %windir% (as per Aaron Stebner's WebLog)
* secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
* regsvr32 on the wu*.dll's
* Checked all the Windows update exe and dll's were the correct version (7.2.6001.788)
* ResetSecuritySettingsBackToTheDefaults.msi - from ms site
* Re-installed Windows update agent
* Deleted Windows\SoftwareDistribution folder
* Deleted various other files that get remade automatically on program run
* Used MSConfig to startup with just windows files
* I have also tried disabling all firewalls, anti-virus, and anti-spyware products then running windows update
* Ran Windows Update as THE Administrator
* Deleted all temp files, recycle bin, temp internet files, etc.
* chkdsk /f
* Checked all services are started, and are set to auto
* I downloaded the standalone updater, but it wouldn't install - 80070005 Access is Denied
* I tried "TakeControlOf" (using icacls) on Program Files, Program Files (x86), and Windows
* Downloaded and run MGADiag.exe
* Re-Validated my copy of Vista
* Removed my login password, rebooted, replaced it, rebooted
-None of the above made any difference-
Rebooted and rechecked Windows update after every change.

I now have NO history for Windows Update, so I don't know what has, or hasn't been updated, or what the last installed KB was.

Here is a copy of WindowsUpdate.log for Defender:
2009-03-03 15:15:40:014 3784 67c Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0000) ===========
2009-03-03 15:15:40:014 3784 67c Misc = Process: C:\Windows\system32\DllHost.exe
2009-03-03 15:15:40:014 3784 67c Misc = Module: C:\Windows\system32\wuapi.dll
2009-03-03 15:15:40:014 3784 67c COMAPI -------------
2009-03-03 15:15:40:014 3784 67c COMAPI -- START -- COMAPI: Search [ClientId = Windows Defender]
2009-03-03 15:15:40:014 3784 67c COMAPI ---------
2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005)
2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establish connection to the service. (hr=80070005)
2009-03-03 15:15:40:014 3784 67c COMAPI - WARNING: Exit code = 0x80070005
2009-03-03 15:15:40:014 3784 67c COMAPI ---------
2009-03-03 15:15:40:014 3784 67c COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2009-03-03 15:15:40:014 3784 67c COMAPI -------------
2009-03-03 15:15:40:014 3784 67c COMAPI FATAL: Unable to initiate asynchronous search, hr=80070005
2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005)
2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establish connection to the service. (hr=80070005)

Here is a copy of WindowsUpdate.log for Windows update:
2009-03-03 15:18:16:607 1108 7f8 Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005
2009-03-03 15:18:19:852 1108 7f8 AU Triggering AU detection through DetectNow API
2009-03-03 15:18:19:852 1108 7f8 AU Triggering Online detection (interactive)
2009-03-03 15:18:19:852 1108 bf0 AU #############
2009-03-03 15:18:19:852 1108 bf0 AU ## START ## AU: Search for updates
2009-03-03 15:18:19:852 1108 bf0 AU #########
2009-03-03 15:18:19:852 1108 bf0 Agent WARNING: WU client fails CClientCallRecorder::BeginFindUpdatesEx from AutomaticUpdates with error 0x80070005
2009-03-03 15:18:19:852 1108 bf0 AU # WARNING: Failed to find updates with error code 80070005
2009-03-03 15:18:19:852 1108 bf0 AU #########
2009-03-03 15:18:19:852 1108 bf0 AU ## END ## AU: Search for updates [CallId = {00000000-0000-0000-0000-000000000000}]
2009-03-03 15:18:19:852 1108 bf0 AU #############
2009-03-03 15:18:19:852 1108 bf0 AU AU setting next detection timeout to 2009-03-03 20:18:19
2009-03-03 15:18:19:976 1108 7f8 Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005

Thanks for listening, and Regards,

03-03-2009

Fish-Man

Below is all possibilities. Try and see which will fix your issue

0x80070005 - Permissions issue. You can reset registry and file ACLs to
their Default state by following the directions here:
http://blogs.msdn.com/astebner/archi...04/739820.aspx

or

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

Suggestion from MS -

Install/reinstall Windows Update Client

x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe
package now.
http://go.microsoft.com/fwlink/?LinkID=91237

Please see if installing the 3.0 client resolves the problem.

If you require more information:

A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928

Another thing you can try is resetting the security settings back to the
defaults:

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377

[Possible fix:
http://www.winhelponline.com/blog/re...n-windows-xp/]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3) and *only until* 14 Apr-09.
Go to http://support.microsoft.com/oas/def...spx?gprid=1173 | select
"Windows XP" then select "Windows XP Service Pack 3"

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Fish-Man" <guest@xxxxxx-email.com> wrote in message
news:a4f5c5aa574fd1da93627d427fd42ba0@xxxxxx-gateway.com...

Quote:

>
> Hi,
> Firstly, I am sorry about the large post, but I thought it would be
> best if I gave you all the info and troubleshooting to date first.
> Anyway, here's the problem:

**Fish-Man** · 03-03-2009

Hi Peter,
I'm sorry if I sound a bit terse, but did you actually read my post?
My OS is Vista x64, and I have tried all the options you pointed to, (including the reference for the bad link).

Regards,

03-03-2009

Yes I read your post and answered. 32 or 64 bit makes no difference for this error

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Fish-Man" <guest@xxxxxx-email.com> wrote in message
news:e01a28ff6b3b34aaaea451e20f2543ba@xxxxxx-gateway.com...

Quote:

>
> Hi Peter,
> I'm sorry if I sound a bit terse, but did you actually read my post?
> My OS is Vista x64, and I have tried all the options you pointed to,
> (including the reference for the bad link).
>
> Regards,
>
>
> --
> Fish-Man

03-03-2009	#1 (permalink)
Fish-Man Vista Ultimate x64 (SP2) 10 posts	Windows error code 80070005 (Access is Denied) Hi, Firstly, I am sorry about the large post, but I thought it would be best if I gave you all the info and troubleshooting to date first. Anyway, here's the problem: For the last week or so, I have been getting the 80070005 error when trying to update windows. Also, some other programs are failing to install or update, but not all. If I leave the computer switched on, eventually the Windows Update Icon will appear in the notify tray, and if you hover the mouse over it, it says "New updates are available". When you click on it to get the update window on screen, the status is "No new updates are available for your computer". Clicking on 'Check for updates' gives the 80070005 error immediately. Windows Defender also fails with the same error number when I try an auto update, but if I download the update and manually run it, Defender updates fine. I checked the WindowsUpdate.log and it appears to have started on 19th Feb - I can't think of any particular reason for that date. I also have another problem, which I think may be related. My network icon dissappeared from the notify tray about the same time. (I have also tried loads of fixes for that as well) But I still have internet connectivity. I have hunted around looking for fixes, and tried all I could find, but I still get the error, so - if anyone has/had the same problems as me, and knows of a fix, please could you help ? My System: Homebuilt PC Intel 3GHz quad CPU 8Gb DDR2 MEM 2 x Hitachi 1TB Drives NVidia 8800 GTX Graphics ASUS P5B Premium MoBo Vista Ultimate x64 MS Office 2007 There are only 2 users on this machine, Me (an administrator) and THE Administrator. Just in case I had something nasty, I have scanned my drives with: Kaspersky Clam Ad-Aware Spybot SuperAntiSpyware Windows Defender MS Malicious Software Removal Tool -All come back clean- I have tried various fixes found on the web: * I have tried going back to my oldest system resore point * sfc /scannow * Merged registry file for BITS * subinacl - on registry and %programfiles% and %windir% (as per Aaron Stebner's WebLog) * secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose * regsvr32 on the wu.dll's Checked all the Windows update exe and dll's were the correct version (7.2.6001.788) * ResetSecuritySettingsBackToTheDefaults.msi - from ms site * Re-installed Windows update agent * Deleted Windows\SoftwareDistribution folder * Deleted various other files that get remade automatically on program run * Used MSConfig to startup with just windows files * I have also tried disabling all firewalls, anti-virus, and anti-spyware products then running windows update * Ran Windows Update as THE Administrator * Deleted all temp files, recycle bin, temp internet files, etc. * chkdsk /f * Checked all services are started, and are set to auto * I downloaded the standalone updater, but it wouldn't install - 80070005 Access is Denied * I tried "TakeControlOf" (using icacls) on Program Files, Program Files (x86), and Windows * Downloaded and run MGADiag.exe * Re-Validated my copy of Vista * Removed my login password, rebooted, replaced it, rebooted -None of the above made any difference- Rebooted and rechecked Windows update after every change. I now have NO history for Windows Update, so I don't know what has, or hasn't been updated, or what the last installed KB was. Here is a copy of WindowsUpdate.log for Defender: 2009-03-03 15:15:40:014 3784 67c Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0000) =========== 2009-03-03 15:15:40:014 3784 67c Misc = Process: C:\Windows\system32\DllHost.exe 2009-03-03 15:15:40:014 3784 67c Misc = Module: C:\Windows\system32\wuapi.dll 2009-03-03 15:15:40:014 3784 67c COMAPI ------------- 2009-03-03 15:15:40:014 3784 67c COMAPI -- START -- COMAPI: Search [ClientId = Windows Defender] 2009-03-03 15:15:40:014 3784 67c COMAPI --------- 2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005) 2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establish connection to the service. (hr=80070005) 2009-03-03 15:15:40:014 3784 67c COMAPI - WARNING: Exit code = 0x80070005 2009-03-03 15:15:40:014 3784 67c COMAPI --------- 2009-03-03 15:15:40:014 3784 67c COMAPI -- END -- COMAPI: Search [ClientId = <NULL>] 2009-03-03 15:15:40:014 3784 67c COMAPI ------------- 2009-03-03 15:15:40:014 3784 67c COMAPI FATAL: Unable to initiate asynchronous search, hr=80070005 2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005) 2009-03-03 15:15:40:014 3784 67c COMAPI WARNING: Unable to establish connection to the service. (hr=80070005) Here is a copy of WindowsUpdate.log for Windows update: 2009-03-03 15:18:16:607 1108 7f8 Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005 2009-03-03 15:18:19:852 1108 7f8 AU Triggering AU detection through DetectNow API 2009-03-03 15:18:19:852 1108 7f8 AU Triggering Online detection (interactive) 2009-03-03 15:18:19:852 1108 bf0 AU ############# 2009-03-03 15:18:19:852 1108 bf0 AU ## START ## AU: Search for updates 2009-03-03 15:18:19:852 1108 bf0 AU ######### 2009-03-03 15:18:19:852 1108 bf0 Agent WARNING: WU client fails CClientCallRecorder::BeginFindUpdatesEx from AutomaticUpdates with error 0x80070005 2009-03-03 15:18:19:852 1108 bf0 AU # WARNING: Failed to find updates with error code 80070005 2009-03-03 15:18:19:852 1108 bf0 AU ######### 2009-03-03 15:18:19:852 1108 bf0 AU ## END ## AU: Search for updates [CallId = {00000000-0000-0000-0000-000000000000}] 2009-03-03 15:18:19:852 1108 bf0 AU ############# 2009-03-03 15:18:19:852 1108 bf0 AU AU setting next detection timeout to 2009-03-03 20:18:19 2009-03-03 15:18:19:976 1108 7f8 Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005 Thanks for listening, and Regards,
My System Specs

03-03-2009	#2 (permalink)
Peter Foldes n/a posts	Re: Windows error code 80070005 (Access is Denied) Fish-Man Below is all possibilities. Try and see which will fix your issue 0x80070005 - Permissions issue. You can reset registry and file ACLs to their Default state by following the directions here: http://blogs.msdn.com/astebner/archi...04/739820.aspx or How to reset security settings back to the defaults http://support.microsoft.com/kb/313222 Suggestion from MS - Install/reinstall Windows Update Client x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now. http://go.microsoft.com/fwlink/?LinkID=91237 Please see if installing the 3.0 client resolves the problem. If you require more information: A new version of the Windows Update Agent is available http://support.microsoft.com/kb/946928 Another thing you can try is resetting the security settings back to the defaults: How to reset security settings back to the defaults http://support.microsoft.com/kb/313222 Error message when you try to install WinXP SP3: "Access is denied" or “Service Pack installation did not complete” http://support.microsoft.com/kb/949377 [Possible fix: http://www.winhelponline.com/blog/re...n-windows-xp/] WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3) and only until 14 Apr-09. Go to http://support.microsoft.com/oas/def...spx?gprid=1173 \| select "Windows XP" then select "Windows XP Service Pack 3" -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Fish-Man" <guest@xxxxxx-email.com> wrote in message news:a4f5c5aa574fd1da93627d427fd42ba0@xxxxxx-gateway.com... Quote: > > Hi, > Firstly, I am sorry about the large post, but I thought it would be > best if I gave you all the info and troubleshooting to date first. > Anyway, here's the problem:
My System Specs

03-03-2009	#3 (permalink)
Fish-Man Vista Ultimate x64 (SP2) 10 posts	Re: Windows error code 80070005 (Access is Denied) Hi Peter, I'm sorry if I sound a bit terse, but did you actually read my post? My OS is Vista x64, and I have tried all the options you pointed to, (including the reference for the bad link). Regards,
My System Specs

03-03-2009	#4 (permalink)
Peter Foldes n/a posts	Re: Windows error code 80070005 (Access is Denied) Yes I read your post and answered. 32 or 64 bit makes no difference for this error -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Fish-Man" <guest@xxxxxx-email.com> wrote in message news:e01a28ff6b3b34aaaea451e20f2543ba@xxxxxx-gateway.com... Quote: > > Hi Peter, > I'm sorry if I sound a bit terse, but did you actually read my post? > My OS is Vista x64, and I have tried all the options you pointed to, > (including the reference for the bad link). > > Regards, > > > -- > Fish-Man
My System Specs

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