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Vista - Downloads seem to disappear & or not run

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Old 03-06-2009   #1 (permalink)
Dave


 
 

Downloads seem to disappear & or not run

Have a friend I am trying to help with windows Vista basic IE 8 (had IE7)
with problem downloading files which then just do not get saved to disk where
it should be (or anywhere for that matter). The user account is has
administrator privilages but it seems as if for downloads they do not or at
least it acts that way.
It is not even running the programs when told to in the download choices. It
goes through the normal appearance of downloading and saving the file from
the temp folder but then poof is not saved to disk at designated store point.
I have used a work around for now by using the Administrator account and can
download through that but do not want to expose that account for long. Is
there some permission or registry fix for this problem.

I have checked all IE settings in control panel but they are all good for
downloads. I did install IE 8 to ssee if that would fix problem but still the
same.
--
Dave G
geek in perpetual training

My System SpecsSystem Spec
Old 03-06-2009   #2 (permalink)
Dave-UK


 
 

Re: Downloads seem to disappear & or not run



"Dave" <Dave@xxxxxx> wrote in message news:2657B499-C2D0-4DD8-BBBA-112005CAA933@xxxxxx
Quote:

> Have a friend I am trying to help with windows Vista basic IE 8 (had IE7)
> with problem downloading files which then just do not get saved to disk where
> it should be (or anywhere for that matter). The user account is has
> administrator privilages but it seems as if for downloads they do not or at
> least it acts that way.
> It is not even running the programs when told to in the download choices. It
> goes through the normal appearance of downloading and saving the file from
> the temp folder but then poof is not saved to disk at designated store point.
> I have used a work around for now by using the Administrator account and can
> download through that but do not want to expose that account for long. Is
> there some permission or registry fix for this problem.
>
> I have checked all IE settings in control panel but they are all good for
> downloads. I did install IE 8 to ssee if that would fix problem but still the
> same.
> --
> Dave G
> geek in perpetual training
If you have antivirus software installed maybe try disabling/removing it
and try a few downloads.




My System SpecsSystem Spec
Old 03-06-2009   #3 (permalink)
Dave


 
 

Re: Downloads seem to disappear & or not run

One of the first things I tried, even installed a different AV AVG, Had to
use Norton unistall tool to get that bugger off the machine since the bundled
uninstall progran did not work.

Any other Ideas out there?
--
Dave G
geek in perpetual training


"Dave-UK" wrote:
Quote:

>
>
> "Dave" <Dave@xxxxxx> wrote in message news:2657B499-C2D0-4DD8-BBBA-112005CAA933@xxxxxx
Quote:

> > Have a friend I am trying to help with windows Vista basic IE 8 (had IE7)
> > with problem downloading files which then just do not get saved to disk where
> > it should be (or anywhere for that matter). The user account is has
> > administrator privilages but it seems as if for downloads they do not or at
> > least it acts that way.
> > It is not even running the programs when told to in the download choices. It
> > goes through the normal appearance of downloading and saving the file from
> > the temp folder but then poof is not saved to disk at designated store point.
> > I have used a work around for now by using the Administrator account and can
> > download through that but do not want to expose that account for long. Is
> > there some permission or registry fix for this problem.
> >
> > I have checked all IE settings in control panel but they are all good for
> > downloads. I did install IE 8 to ssee if that would fix problem but still the
> > same.
> > --
> > Dave G
> > geek in perpetual training
>
> If you have antivirus software installed maybe try disabling/removing it
> and try a few downloads.
>
>
>
>
>
My System SpecsSystem Spec
Old 03-06-2009   #4 (permalink)
Borne Aching


 
 

Re: Downloads seem to disappear & or not run

"Dave" <Dave@xxxxxx> wrote in message
news:042F4C32-B317-4B56-87D6-E9575DB150AF@xxxxxx
Quote:

> One of the first things I tried, even installed a different AV AVG, Had to
> use Norton unistall tool to get that bugger off the machine since the
> bundled
> uninstall progran did not work.
>
> Any other Ideas out there?
> --
Stop using IE8

My System SpecsSystem Spec
Old 03-06-2009   #5 (permalink)
Dave-UK


 
 

Re: Downloads seem to disappear & or not run



"Dave" <Dave@xxxxxx> wrote in message news:042F4C32-B317-4B56-87D6-E9575DB150AF@xxxxxx
Quote:

> One of the first things I tried, even installed a different AV AVG, Had to
> use Norton unistall tool to get that bugger off the machine since the bundled
> uninstall progran did not work.
>
> Any other Ideas out there?
> --
> Dave G
So have you have tried to download a file with no antivirus running ?


My System SpecsSystem Spec
Old 03-06-2009   #6 (permalink)
Dave


 
 

Re: Downloads seem to disappear & or not run

Yes I had tried with no AV and also no Anti-spyware etc. No joy. I believe it
is related to some permission with this user, as I stated I believ in my orig
message. The adminitrator account can download and save files correctly,
however this user account (admin privilages) can not. Do you know what group
policy setting would preclude this or other i.e. registry hack?
--
Dave G
geek in perpetual training


"Dave-UK" wrote:
Quote:

>
>
> "Dave" <Dave@xxxxxx> wrote in message news:042F4C32-B317-4B56-87D6-E9575DB150AF@xxxxxx
Quote:

> > One of the first things I tried, even installed a different AV AVG, Had to
> > use Norton unistall tool to get that bugger off the machine since the bundled
> > uninstall progran did not work.
> >
> > Any other Ideas out there?
> > --
> > Dave G
>
> So have you have tried to download a file with no antivirus running ?
>
>
>
My System SpecsSystem Spec
Old 03-07-2009   #7 (permalink)
Dave-UK


 
 

Re: Downloads seem to disappear & or not run



"Dave" <Dave@xxxxxx> wrote in message news:129F0B65-8E34-4F14-9933-A84D9B6C7071@xxxxxx
Quote:

> Yes I had tried with no AV and also no Anti-spyware etc. No joy. I believe it
> is related to some permission with this user, as I stated I believ in my orig
> message. The adminitrator account can download and save files correctly,
> however this user account (admin privilages) can not. Do you know what group
> policy setting would preclude this or other i.e. registry hack?
> --
> Dave G
> geek in perpetual training
>
>
I bet the original cause of the problem was Norton.
I don't think Vista basic has the gpedit.msc tool available, but anyway
I think the group policy settings for file download just reflect the settings available in:
Tools > Internet Options > Security > Internet > Custom level > Downloads > File download disable/enable.
Toggling this setting disable/enable changes this reg key:
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1803
It's a dword and is 0 = enable file downloads and 3 = disable file downloads.
But if you have checked all IE settings for downloads I don't think that is the answer.

Have you tried running IE without add-ons:
Start > Programs > Accessories > System tools > Internet Explorer (no add-ons).
Or
In IE, Tools > Internet options > Security > Reset all zones to default level
Or
In IE, Tools > Internet options > Advanced > Reset Internet Explorer settings.

If that doesn't work how about creating another standard user account as a test.
Or a system restore ?


My System SpecsSystem Spec
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