Vista - Boot disk / system recovery failure

Rixx · 03-19-2009

Hi, first time on forums, first time I've needed expert help with a PC.
I'm very newbish with technical computer stuff, have pretty much no knowledge or experience with it, so bear with me.

I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't actually come with a Vista disk). I only use it for music and games, basic stuff. It's a Compaq.
System specs: AMD Phenom Processor 9650
3072MB DDR2
500GB 3GB Hard drive
Nvidia Geforce 9300GE 3D

It shat itself recently, it wouldn't boot, so i borrowed the Vista Business disk from my dad to repair it/disk boot, and it worked fine, that was a couple days ago. Today it happened again, except it won't repair the same way. I start it up, it goes to the Compaq startup screen with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11] System recovery. Except I can never go to the diagnostics or system recovery menus, i press the keys and nothing happens. Then when i don't press anything it goes to a black screen with "Disk boot failure, insert system disk and press enter", so i do. Then it says "Windows is loading files" with a white bar below, once that's done it goes to the Microsoft Coporation green load bar that scrolls across over and over. Then it suddenly stops for a few minutes and a blue screen appears saying -

"A problem has been detected and Windows has shut down to prevent damage to your computer
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
Check to see if any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need. If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to disable or remove coponents, restart your computer, press F8 to select advanced startup options, then select safe mode. (pressing F8 does nothing for me)
TECHNICAL INFORMATION
*** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395)
*** nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61"

Then it stays on that screen until i restart it, and the same thing happens again. I think the problem might be some games i recently installed, I found some old games from my childhood in my closet and gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really old RPG). They seemed pretty dodgey on vista, problems starting up or saving and such, king's quest didn't even work. Plus I installed 'Age of Conan' plus updates for it (New MMO) and the program 'Azure/Vuze' (Torrent program). So before this I never had problems, had the PC for about 2 months now.

Any help/suggestions would be awesome, sorry for making the thread so long.
Thanks a bunch.

- Richard.

03-19-2009

'nvstor.sys' is the mentioned culprit there , which suggests that you have
some dodgy Nvidia graphics card drivers installed.

If you can somehow get the machine to boot up via any of those recovery
options, then installing the latest drivers for your 'Nvidia Geforce
9300GE 3D' may stop future blue screens.

--
Jon

"Rixx" <guest@xxxxxx-email.com> wrote in message
news:3c59f8ea6928e93cb99ae1810ca2faa4@xxxxxx-gateway.com...

Quote:

>
> Hi, first time on forums, first time I've needed expert help with a PC.
> I'm very newbish with technical computer stuff, have pretty much no
> knowledge or experience with it, so bear with me.
>
> I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't
> actually come with a Vista disk). I only use it for music and games,
> basic stuff. It's a Compaq.
> System specs: AMD Phenom Processor 9650
> 3072MB DDR2
> 500GB 3GB Hard drive
> Nvidia Geforce 9300GE 3D
>
> It shat itself recently, it wouldn't boot, so i borrowed the Vista
> Business disk from my dad to repair it/disk boot, and it worked fine,
> that was a couple days ago. Today it happened again, except it won't
> repair the same way. I start it up, it goes to the Compaq startup screen
> with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11]
> System recovery. Except I can never go to the diagnostics or system
> recovery menus, i press the keys and nothing happens. Then when i don't
> press anything it goes to a black screen with "Disk boot failure, insert
> system disk and press enter", so i do. Then it says "Windows is loading
> files" with a white bar below, once that's done it goes to the Microsoft
> Coporation green load bar that scrolls across over and over. Then it
> suddenly stops for a few minutes and a blue screen appears saying -
>
> "A problem has been detected and Windows has shut down to prevent
> damage to your computer
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
> If this is the first time you've seen this stop error screen, restart
> your computer. If this screen appears again follow these steps:
> Check to see if any new hardware or software is properly installed. If
> this is a new installation ask your hardware or software manufacturer
> for any windows updates you might need. If problems continue disable or
> remove any newly installed hardware or software. Disable BIOS memory
> options such as caching or shadowing. If you need to use safe mode to
> disable or remove coponents, restart your computer, press F8 to select
> advanced startup options, then select safe mode. (pressing F8 does
> nothing for me)
> TECHNICAL INFORMATION
> *** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395)
> *** nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61"
>
> Then it stays on that screen until i restart it, and the same thing
> happens again. I think the problem might be some games i recently
> installed, I found some old games from my childhood in my closet and
> gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch
> update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really
> old RPG). They seemed pretty dodgey on vista, problems starting up or
> saving and such, king's quest didn't even work. Plus I installed 'Age of
> Conan' plus updates for it (New MMO) and the program 'Azure/Vuze'
> (Torrent program). So before this I never had problems, had the PC for
> about 2 months now.
>
> Any help/suggestions would be awesome, sorry for making the thread so
> long.
> Thanks a bunch.

> - Richard.
>
>
> --
> Rixx

03-19-2009

"Synapse Syndrome [KGB]" <synapse@xxxxxx> wrote in message
news:%23nEZChIqJHA.1252@xxxxxx

Quote:

>> 'nvstor.sys' is the mentioned culprit there , which suggests that you
>> have some dodgy Nvidia graphics card drivers installed.

Quote:

>
> No, nvstor.sys is the driver for the hard disk controller, so he's got a
> nVidia nForce chipset as well.
>

Yep, you're right. Good call.

--
Jon

03-19-2009

Hi, Richard.

I'm no techie, but I can throw in a couple of tips that might help.

Quote:

> I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't
> actually come with a Vista disk).

In any version of Windows (at least since Windows 2000), just press the
Windows logo key (sometimes labeled "Start") and hold it while pressing the
Break key (usually labeled Pause/Break in the upper right portion of most
keyboards). In other words:
<Win>+<Break>

This should pop up the System Properties screen which tells you, among other
things, the exact edition of Windows that is installed and running on your
computer. When asking for help, please tell us that exact version,
including whether it is 32-bit or 64-bit (further down, under System type.

Quote:

> *** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395)
> *** nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61"

Thank you for this complete information! We usually have to ask for this in
a later post. Some guru here (not me!) should be able to give you excellent
advice based on this. If you'd like to do some research and learn more
about the problem, use Live Search or Google or some other search engine and
search for "Stop 0xD1". Or go to http://aumha.org/a/stop.htm (on the
Aumha.org website run by MVP Jim Eshelman) for lots of information about
Stop Codes, including links to other resources.

Good luck!

RC
--
R. C. White, CPA
San Marcos, TX
rc@xxxxxx
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

"Rixx" <guest@xxxxxx-email.com> wrote in message
news:3c59f8ea6928e93cb99ae1810ca2faa4@xxxxxx-gateway.com...

Quote:

>
> Hi, first time on forums, first time I've needed expert help with a PC.
> I'm very newbish with technical computer stuff, have pretty much no
> knowledge or experience with it, so bear with me.
>
> I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't
> actually come with a Vista disk). I only use it for music and games,
> basic stuff. It's a Compaq.
> System specs: AMD Phenom Processor 9650
> 3072MB DDR2
> 500GB 3GB Hard drive
> Nvidia Geforce 9300GE 3D
>
> It shat itself recently, it wouldn't boot, so i borrowed the Vista
> Business disk from my dad to repair it/disk boot, and it worked fine,
> that was a couple days ago. Today it happened again, except it won't
> repair the same way. I start it up, it goes to the Compaq startup screen
> with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11]
> System recovery. Except I can never go to the diagnostics or system
> recovery menus, i press the keys and nothing happens. Then when i don't
> press anything it goes to a black screen with "Disk boot failure, insert
> system disk and press enter", so i do. Then it says "Windows is loading
> files" with a white bar below, once that's done it goes to the Microsoft
> Coporation green load bar that scrolls across over and over. Then it
> suddenly stops for a few minutes and a blue screen appears saying -
>
> "A problem has been detected and Windows has shut down to prevent
> damage to your computer
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
> If this is the first time you've seen this stop error screen, restart
> your computer. If this screen appears again follow these steps:
> Check to see if any new hardware or software is properly installed. If
> this is a new installation ask your hardware or software manufacturer
> for any windows updates you might need. If problems continue disable or
> remove any newly installed hardware or software. Disable BIOS memory
> options such as caching or shadowing. If you need to use safe mode to
> disable or remove coponents, restart your computer, press F8 to select
> advanced startup options, then select safe mode. (pressing F8 does
> nothing for me)
> TECHNICAL INFORMATION
> *** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395)
> *** nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61"
>
> Then it stays on that screen until i restart it, and the same thing
> happens again. I think the problem might be some games i recently
> installed, I found some old games from my childhood in my closet and
> gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch
> update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really
> old RPG). They seemed pretty dodgey on vista, problems starting up or
> saving and such, king's quest didn't even work. Plus I installed 'Age of
> Conan' plus updates for it (New MMO) and the program 'Azure/Vuze'
> (Torrent program). So before this I never had problems, had the PC for
> about 2 months now.
>
> Any help/suggestions would be awesome, sorry for making the thread so
> long.
> Thanks a bunch.

> - Richard.

03-19-2009	#1 (permalink)
Rixx 32bit 1 posts	Boot disk / system recovery failure Hi, first time on forums, first time I've needed expert help with a PC. I'm very newbish with technical computer stuff, have pretty much no knowledge or experience with it, so bear with me. I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't actually come with a Vista disk). I only use it for music and games, basic stuff. It's a Compaq. System specs: AMD Phenom Processor 9650 3072MB DDR2 500GB 3GB Hard drive Nvidia Geforce 9300GE 3D It shat itself recently, it wouldn't boot, so i borrowed the Vista Business disk from my dad to repair it/disk boot, and it worked fine, that was a couple days ago. Today it happened again, except it won't repair the same way. I start it up, it goes to the Compaq startup screen with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11] System recovery. Except I can never go to the diagnostics or system recovery menus, i press the keys and nothing happens. Then when i don't press anything it goes to a black screen with "Disk boot failure, insert system disk and press enter", so i do. Then it says "Windows is loading files" with a white bar below, once that's done it goes to the Microsoft Coporation green load bar that scrolls across over and over. Then it suddenly stops for a few minutes and a blue screen appears saying - "A problem has been detected and Windows has shut down to prevent damage to your computer DRIVER_IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps: Check to see if any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need. If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to disable or remove coponents, restart your computer, press F8 to select advanced startup options, then select safe mode. (pressing F8 does nothing for me) TECHNICAL INFORMATION * STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395) * nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61" Then it stays on that screen until i restart it, and the same thing happens again. I think the problem might be some games i recently installed, I found some old games from my childhood in my closet and gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really old RPG). They seemed pretty dodgey on vista, problems starting up or saving and such, king's quest didn't even work. Plus I installed 'Age of Conan' plus updates for it (New MMO) and the program 'Azure/Vuze' (Torrent program). So before this I never had problems, had the PC for about 2 months now. Any help/suggestions would be awesome, sorry for making the thread so long. Thanks a bunch. - Richard.
My System Specs

03-19-2009	#2 (permalink)
Jon n/a posts	Re: Boot disk / system recovery failure 'nvstor.sys' is the mentioned culprit there , which suggests that you have some dodgy Nvidia graphics card drivers installed. If you can somehow get the machine to boot up via any of those recovery options, then installing the latest drivers for your 'Nvidia Geforce 9300GE 3D' may stop future blue screens. -- Jon "Rixx" <guest@xxxxxx-email.com> wrote in message news:3c59f8ea6928e93cb99ae1810ca2faa4@xxxxxx-gateway.com... Quote: > > Hi, first time on forums, first time I've needed expert help with a PC. > I'm very newbish with technical computer stuff, have pretty much no > knowledge or experience with it, so bear with me. > > I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't > actually come with a Vista disk). I only use it for music and games, > basic stuff. It's a Compaq. > System specs: AMD Phenom Processor 9650 > 3072MB DDR2 > 500GB 3GB Hard drive > Nvidia Geforce 9300GE 3D > > It shat itself recently, it wouldn't boot, so i borrowed the Vista > Business disk from my dad to repair it/disk boot, and it worked fine, > that was a couple days ago. Today it happened again, except it won't > repair the same way. I start it up, it goes to the Compaq startup screen > with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11] > System recovery. Except I can never go to the diagnostics or system > recovery menus, i press the keys and nothing happens. Then when i don't > press anything it goes to a black screen with "Disk boot failure, insert > system disk and press enter", so i do. Then it says "Windows is loading > files" with a white bar below, once that's done it goes to the Microsoft > Coporation green load bar that scrolls across over and over. Then it > suddenly stops for a few minutes and a blue screen appears saying - > > "A problem has been detected and Windows has shut down to prevent > damage to your computer > DRIVER_IRQL_NOT_LESS_OR_EQUAL > If this is the first time you've seen this stop error screen, restart > your computer. If this screen appears again follow these steps: > Check to see if any new hardware or software is properly installed. If > this is a new installation ask your hardware or software manufacturer > for any windows updates you might need. If problems continue disable or > remove any newly installed hardware or software. Disable BIOS memory > options such as caching or shadowing. If you need to use safe mode to > disable or remove coponents, restart your computer, press F8 to select > advanced startup options, then select safe mode. (pressing F8 does > nothing for me) > TECHNICAL INFORMATION > * STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395) > * nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61" > > Then it stays on that screen until i restart it, and the same thing > happens again. I think the problem might be some games i recently > installed, I found some old games from my childhood in my closet and > gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch > update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really > old RPG). They seemed pretty dodgey on vista, problems starting up or > saving and such, king's quest didn't even work. Plus I installed 'Age of > Conan' plus updates for it (New MMO) and the program 'Azure/Vuze' > (Torrent program). So before this I never had problems, had the PC for > about 2 months now. > > Any help/suggestions would be awesome, sorry for making the thread so > long. > Thanks a bunch. > - Richard. > > > -- > Rixx
My System Specs

03-19-2009	#3 (permalink)
Jon n/a posts	Re: Boot disk / system recovery failure "Synapse Syndrome [KGB]" <synapse@xxxxxx> wrote in message news:%23nEZChIqJHA.1252@xxxxxx Quote: Quote: >> 'nvstor.sys' is the mentioned culprit there , which suggests that you >> have some dodgy Nvidia graphics card drivers installed. Quote: > > No, nvstor.sys is the driver for the hard disk controller, so he's got a > nVidia nForce chipset as well. > Yep, you're right. Good call. -- Jon
My System Specs

03-19-2009	#4 (permalink)
R. C. White n/a posts	Re: Boot disk / system recovery failure Hi, Richard. I'm no techie, but I can throw in a couple of tips that might help. Quote: > I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't > actually come with a Vista disk). In any version of Windows (at least since Windows 2000), just press the Windows logo key (sometimes labeled "Start") and hold it while pressing the Break key (usually labeled Pause/Break in the upper right portion of most keyboards). In other words: <Win>+<Break> This should pop up the System Properties screen which tells you, among other things, the exact edition of Windows that is installed and running on your computer. When asking for help, please tell us that exact version, including whether it is 32-bit or 64-bit (further down, under System type. Quote: > * STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395) > * nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61" Thank you for this complete information! We usually have to ask for this in a later post. Some guru here (not me!) should be able to give you excellent advice based on this. If you'd like to do some research and learn more about the problem, use Live Search or Google or some other search engine and search for "Stop 0xD1". Or go to http://aumha.org/a/stop.htm (on the Aumha.org website run by MVP Jim Eshelman) for lots of information about Stop Codes, including links to other resources. Good luck! RC -- R. C. White, CPA San Marcos, TX rc@xxxxxx Microsoft Windows MVP Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000 "Rixx" <guest@xxxxxx-email.com> wrote in message news:3c59f8ea6928e93cb99ae1810ca2faa4@xxxxxx-gateway.com... Quote: > > Hi, first time on forums, first time I've needed expert help with a PC. > I'm very newbish with technical computer stuff, have pretty much no > knowledge or experience with it, so bear with me. > > I run vista 32 bit. I'm pretty sure it's Vista personal (PC didn't > actually come with a Vista disk). I only use it for music and games, > basic stuff. It's a Compaq. > System specs: AMD Phenom Processor 9650 > 3072MB DDR2 > 500GB 3GB Hard drive > Nvidia Geforce 9300GE 3D > > It shat itself recently, it wouldn't boot, so i borrowed the Vista > Business disk from my dad to repair it/disk boot, and it worked fine, > that was a couple days ago. Today it happened again, except it won't > repair the same way. I start it up, it goes to the Compaq startup screen > with 4 options; [Esc] Boot menu, [F9] Diagnostics, [F10] Setup , [F11] > System recovery. Except I can never go to the diagnostics or system > recovery menus, i press the keys and nothing happens. Then when i don't > press anything it goes to a black screen with "Disk boot failure, insert > system disk and press enter", so i do. Then it says "Windows is loading > files" with a white bar below, once that's done it goes to the Microsoft > Coporation green load bar that scrolls across over and over. Then it > suddenly stops for a few minutes and a blue screen appears saying - > > "A problem has been detected and Windows has shut down to prevent > damage to your computer > DRIVER_IRQL_NOT_LESS_OR_EQUAL > If this is the first time you've seen this stop error screen, restart > your computer. If this screen appears again follow these steps: > Check to see if any new hardware or software is properly installed. If > this is a new installation ask your hardware or software manufacturer > for any windows updates you might need. If problems continue disable or > remove any newly installed hardware or software. Disable BIOS memory > options such as caching or shadowing. If you need to use safe mode to > disable or remove coponents, restart your computer, press F8 to select > advanced startup options, then select safe mode. (pressing F8 does > nothing for me) > TECHNICAL INFORMATION > * STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x87995395) > * nvstor.sys - Adress 87995395 base at 87991000, Datestamp 46671a61" > > Then it stays on that screen until i restart it, and the same thing > happens again. I think the problem might be some games i recently > installed, I found some old games from my childhood in my closet and > gave them a go. They were 'Roller Coaster Tycoon' (the original) + patch > update, 'Moon Project' (RTS) & 'King's Quest: Mask of Eternity' (Really > old RPG). They seemed pretty dodgey on vista, problems starting up or > saving and such, king's quest didn't even work. Plus I installed 'Age of > Conan' plus updates for it (New MMO) and the program 'Azure/Vuze' > (Torrent program). So before this I never had problems, had the PC for > about 2 months now. > > Any help/suggestions would be awesome, sorry for making the thread so > long. > Thanks a bunch. > - Richard.
My System Specs

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