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Vista - Vista cannot connect to internet - local access only

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Old 04-01-2009   #1 (permalink)
D


 
 

Vista cannot connect to internet - local access only

I have a Samsung Vista Home laptop that has connected to the internet without
problem for over 2 years. It cannot connect now, either wirelessly or wired,
but two other computers running XP can connect both wired and wireless.

The connection shows as 'local access only'.

I have tried so many things, and have come to a grinding halt, so any advice
would be gratefully received.

My System SpecsSystem Spec
Old 04-01-2009   #2 (permalink)
Jon Wallace


 
 

Re: Vista cannot connect to internet - local access only


Has anything changed on the machine recently (updates / patches / drivers
etc...) ? Have you recently updated your antivirus product, or installed a
firewall or something?

I would start by trying to disable (or stop) anything security related you
have on your machine first to see if it addresses the problem. It's alo
worth checking your network properties to see if for whatever reason your IP
address has been fixed as apposed to being DHCP...

Regards,
Jon

www.insidetheregistry.com

---

"D" <D@xxxxxx> wrote in message
news:A134DDB0-ED4E-484F-AC30-E2663B47196F@xxxxxx
Quote:

>I have a Samsung Vista Home laptop that has connected to the internet
>without
> problem for over 2 years. It cannot connect now, either wirelessly or
> wired,
> but two other computers running XP can connect both wired and wireless.
>
> The connection shows as 'local access only'.
>
> I have tried so many things, and have come to a grinding halt, so any
> advice
> would be gratefully received.
My System SpecsSystem Spec
Old 04-01-2009   #3 (permalink)
MBUnit


 
 

Re: Vista cannot connect to internet - local access only

D wrote:
Quote:

> I have a Samsung Vista Home laptop that has connected to the internet without
> problem for over 2 years. It cannot connect now, either wirelessly or wired,
> but two other computers running XP can connect both wired and wireless.
>
> The connection shows as 'local access only'.
>
> I have tried so many things, and have come to a grinding halt, so any advice
> would be gratefully received.
What IP does the machine have?

Have you tried to reset the TCP/IP Stack?

My System SpecsSystem Spec
Old 04-01-2009   #4 (permalink)
Gene E. Bloch


 
 

Re: Vista cannot connect to internet - local access only

On Wed, 1 Apr 2009 10:28:02 -0700, D wrote:
Quote:

> I have a Samsung Vista Home laptop that has connected to the internet without
> problem for over 2 years. It cannot connect now, either wirelessly or wired,
> but two other computers running XP can connect both wired and wireless.
>
> The connection shows as 'local access only'.
>
> I have tried so many things, and have come to a grinding halt, so any advice
> would be gratefully received.
I've seen posts on this message, but I don't have an answer.

However, since it might be common, perhaps Googling on that message could
help.

--
Gene E. Bloch letters0x40blochg0x2Ecom
My System SpecsSystem Spec
Old 04-01-2009   #5 (permalink)
D


 
 

Re: Vista cannot connect to internet - local access only

Thanks, Jon. There have been the usual MS updates, and AVG. Nothing new
installed. I have updated the firmware on the router, disabled the firewall
(and AVg briefly!), deleted connections, checked the DHCP, unticked v6, and
probably half-a-dozen other things, all to no avail.

I have scoured the internet, and got precisely nowhere - I am hoping that
there is something obvious that I have missed - any ideas?

"Jon Wallace" wrote:
Quote:

>
> Has anything changed on the machine recently (updates / patches / drivers
> etc...) ? Have you recently updated your antivirus product, or installed a
> firewall or something?
>
> I would start by trying to disable (or stop) anything security related you
> have on your machine first to see if it addresses the problem. It's alo
> worth checking your network properties to see if for whatever reason your IP
> address has been fixed as apposed to being DHCP...
>
> Regards,
> Jon
>
> www.insidetheregistry.com
>
> ---
>
> "D" <D@xxxxxx> wrote in message
> news:A134DDB0-ED4E-484F-AC30-E2663B47196F@xxxxxx
Quote:

> >I have a Samsung Vista Home laptop that has connected to the internet
> >without
> > problem for over 2 years. It cannot connect now, either wirelessly or
> > wired,
> > but two other computers running XP can connect both wired and wireless.
> >
> > The connection shows as 'local access only'.
> >
> > I have tried so many things, and have come to a grinding halt, so any
> > advice
> > would be gratefully received.
>
>
My System SpecsSystem Spec
Old 04-01-2009   #6 (permalink)
Jon Wallace


 
 

Re: Vista cannot connect to internet - local access only


What happens if you plug your internet connection (bypass your router)
straight into your machine - at least this will identify if it's the router.

Also - you haven't by any chance got 2 machines with the same name / ip etc
on the network do you?

It sounds very strange, and you seem to have done everything to
investigate... I would be tempted to say hardware (I had a Sony that had a
NIC fail and do the same thing) but for both wired and wireless to go would
be difficult. None the less, download (and create) a PE boot disk - try
this http://nu2.nu/pebuilder/ and see if your network works - at least it
will point you in the hardware direction if not.

Just trying to put ideas out there...

Regards,
Jon

www.insidetheregistry.com

---

"D" <D@xxxxxx> wrote in message
news:B09B5ABA-6E94-4E67-87AB-A1D53756155B@xxxxxx
Quote:

> Thanks, Jon. There have been the usual MS updates, and AVG. Nothing new
> installed. I have updated the firmware on the router, disabled the
> firewall
> (and AVg briefly!), deleted connections, checked the DHCP, unticked v6,
> and
> probably half-a-dozen other things, all to no avail.
>
> I have scoured the internet, and got precisely nowhere - I am hoping that
> there is something obvious that I have missed - any ideas?
>
> "Jon Wallace" wrote:
>
Quote:

>>
>> Has anything changed on the machine recently (updates / patches / drivers
>> etc...) ? Have you recently updated your antivirus product, or installed
>> a
>> firewall or something?
>>
>> I would start by trying to disable (or stop) anything security related
>> you
>> have on your machine first to see if it addresses the problem. It's alo
>> worth checking your network properties to see if for whatever reason your
>> IP
>> address has been fixed as apposed to being DHCP...
>>
>> Regards,
>> Jon
>>
>> www.insidetheregistry.com
>>
>> ---
>>
>> "D" <D@xxxxxx> wrote in message
>> news:A134DDB0-ED4E-484F-AC30-E2663B47196F@xxxxxx
Quote:

>> >I have a Samsung Vista Home laptop that has connected to the internet
>> >without
>> > problem for over 2 years. It cannot connect now, either wirelessly or
>> > wired,
>> > but two other computers running XP can connect both wired and wireless.
>> >
>> > The connection shows as 'local access only'.
>> >
>> > I have tried so many things, and have come to a grinding halt, so any
>> > advice
>> > would be gratefully received.
>>
>>
My System SpecsSystem Spec
Old 04-01-2009   #7 (permalink)
Mike Torello


 
 

Re: Vista cannot connect to internet - local access only

"Gene E. Bloch" <not-me@xxxxxx> wrote:
Quote:

>However, since it might be common, perhaps Googling on that message could
>help.
People usually recommend Googling when they KNOW that the problem is a
common one.
My System SpecsSystem Spec
Old 04-01-2009   #8 (permalink)
D


 
 

Re: Vista cannot connect to internet - local access only

Thanks so much Jon. I also reset the TCP/IP stack as MB Unit suggested,
which was very exciting, as the internet worked for about 5 minutes.

I am guessing that that would rule out the hardware suggestion?

It is now nearly midnight here, so will call it a day, but if you have any
other ideas they would be gratefully received, as at the moment, my son's
laptop is of no use whatsoever...

many, many thanks for your help

"Jon Wallace" wrote:
Quote:

>
> What happens if you plug your internet connection (bypass your router)
> straight into your machine - at least this will identify if it's the router.
>
> Also - you haven't by any chance got 2 machines with the same name / ip etc
> on the network do you?
>
> It sounds very strange, and you seem to have done everything to
> investigate... I would be tempted to say hardware (I had a Sony that had a
> NIC fail and do the same thing) but for both wired and wireless to go would
> be difficult. None the less, download (and create) a PE boot disk - try
> this http://nu2.nu/pebuilder/ and see if your network works - at least it
> will point you in the hardware direction if not.
>
> Just trying to put ideas out there...
>
> Regards,
> Jon
>
> www.insidetheregistry.com
>
> ---
>
> "D" <D@xxxxxx> wrote in message
> news:B09B5ABA-6E94-4E67-87AB-A1D53756155B@xxxxxx
Quote:

> > Thanks, Jon. There have been the usual MS updates, and AVG. Nothing new
> > installed. I have updated the firmware on the router, disabled the
> > firewall
> > (and AVg briefly!), deleted connections, checked the DHCP, unticked v6,
> > and
> > probably half-a-dozen other things, all to no avail.
> >
> > I have scoured the internet, and got precisely nowhere - I am hoping that
> > there is something obvious that I have missed - any ideas?
> >
> > "Jon Wallace" wrote:
> >
Quote:

> >>
> >> Has anything changed on the machine recently (updates / patches / drivers
> >> etc...) ? Have you recently updated your antivirus product, or installed
> >> a
> >> firewall or something?
> >>
> >> I would start by trying to disable (or stop) anything security related
> >> you
> >> have on your machine first to see if it addresses the problem. It's alo
> >> worth checking your network properties to see if for whatever reason your
> >> IP
> >> address has been fixed as apposed to being DHCP...
> >>
> >> Regards,
> >> Jon
> >>
> >> www.insidetheregistry.com
> >>
> >> ---
> >>
> >> "D" <D@xxxxxx> wrote in message
> >> news:A134DDB0-ED4E-484F-AC30-E2663B47196F@xxxxxx
> >> >I have a Samsung Vista Home laptop that has connected to the internet
> >> >without
> >> > problem for over 2 years. It cannot connect now, either wirelessly or
> >> > wired,
> >> > but two other computers running XP can connect both wired and wireless.
> >> >
> >> > The connection shows as 'local access only'.
> >> >
> >> > I have tried so many things, and have come to a grinding halt, so any
> >> > advice
> >> > would be gratefully received.
> >>
> >>
>
>
My System SpecsSystem Spec
Old 04-01-2009   #9 (permalink)
D


 
 

Re: Vista cannot connect to internet - local access only

Sorry, forgot to say that I will try another router tomorrow, and turn off
all other computers and post back the result.

Good night
D

"Jon Wallace" wrote:
Quote:

>
> What happens if you plug your internet connection (bypass your router)
> straight into your machine - at least this will identify if it's the router.
>
> Also - you haven't by any chance got 2 machines with the same name / ip etc
> on the network do you?
>
> It sounds very strange, and you seem to have done everything to
> investigate... I would be tempted to say hardware (I had a Sony that had a
> NIC fail and do the same thing) but for both wired and wireless to go would
> be difficult. None the less, download (and create) a PE boot disk - try
> this http://nu2.nu/pebuilder/ and see if your network works - at least it
> will point you in the hardware direction if not.
>
> Just trying to put ideas out there...
>
> Regards,
> Jon
>
> www.insidetheregistry.com
>
> ---
>
> "D" <D@xxxxxx> wrote in message
> news:B09B5ABA-6E94-4E67-87AB-A1D53756155B@xxxxxx
Quote:

> > Thanks, Jon. There have been the usual MS updates, and AVG. Nothing new
> > installed. I have updated the firmware on the router, disabled the
> > firewall
> > (and AVg briefly!), deleted connections, checked the DHCP, unticked v6,
> > and
> > probably half-a-dozen other things, all to no avail.
> >
> > I have scoured the internet, and got precisely nowhere - I am hoping that
> > there is something obvious that I have missed - any ideas?
> >
> > "Jon Wallace" wrote:
> >
Quote:

> >>
> >> Has anything changed on the machine recently (updates / patches / drivers
> >> etc...) ? Have you recently updated your antivirus product, or installed
> >> a
> >> firewall or something?
> >>
> >> I would start by trying to disable (or stop) anything security related
> >> you
> >> have on your machine first to see if it addresses the problem. It's alo
> >> worth checking your network properties to see if for whatever reason your
> >> IP
> >> address has been fixed as apposed to being DHCP...
> >>
> >> Regards,
> >> Jon
> >>
> >> www.insidetheregistry.com
> >>
> >> ---
> >>
> >> "D" <D@xxxxxx> wrote in message
> >> news:A134DDB0-ED4E-484F-AC30-E2663B47196F@xxxxxx
> >> >I have a Samsung Vista Home laptop that has connected to the internet
> >> >without
> >> > problem for over 2 years. It cannot connect now, either wirelessly or
> >> > wired,
> >> > but two other computers running XP can connect both wired and wireless.
> >> >
> >> > The connection shows as 'local access only'.
> >> >
> >> > I have tried so many things, and have come to a grinding halt, so any
> >> > advice
> >> > would be gratefully received.
> >>
> >>
>
>
My System SpecsSystem Spec
Old 04-01-2009   #10 (permalink)
Gene E. Bloch


 
 

Re: Vista cannot connect to internet - local access only

On Wed, 01 Apr 2009 17:22:03 -0500, Mike Torello wrote:
Quote:

> "Gene E. Bloch" <not-me@xxxxxx> wrote:
>
Quote:

>>However, since it might be common, perhaps Googling on that message could
>>help.
>
> People usually recommend Googling when they KNOW that the problem is a
> common one.
Well, sometimes I find answers to *uncommon* questions by using Google.
Besides, your remark doesn't imply that people don't recommend Googling for
uncommon problems. Check your syllogism theory.

OTOH, I have an idea that my suggestion was a lot more constructive than
your response.

As an aside, and if you care (hah!), I just got 28,700,000 hits Googling
for the message in question. The general tenor on the first page is
pessimistic, however.

--
Gene E. Bloch letters0x40blochg0x2Ecom
My System SpecsSystem Spec
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