Vista - IE and Firefox Crash, Help please.

The other night I come home from work late. I go to check my email and
non-sense...but can't. Internet Explorer starts to crash..a lot. So, I
found someone to send me Firefox the next day (I couldn't keep IE open
long enough to do anything, half the time it didn't even open before the
crash msg came up.) Still FF crashes. I don't know what the problem
is..or was, it seems to be doing ok right now, first time I've actually
been able to keep my browser open long enough to do something..I'm
afraid to close it in case it doesn't work again. So..here are the
reports, first the IE and then the FF. Thanks in advance to anyone who
can help.


Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: StackHash_40d4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 8ef3c7ef
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79






Problem signature
Problem Event Name: BEX
Application Name: firefox.exe
Application Version: 1.9.0.3372
Application Timestamp: 49cbcea4
Fault Module Name: StackHash_da33
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 8d5cc57f
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: da33
Additional Information 2: b05fff2b4c586de59839f502d0c60907
Additional Information 3: 4afd
Additional Information 4: 6b509a49285a933792139747c72fc2f2


I myself know nothing of this stuff, that to me looks like nothing. I
am running on Windows Vista Home Basic SP1. Any help is appreciated.
Thank you.


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JeezasKhrist
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JeezasKhrist wrote:Try shutting down all other programs before running IE or Firefox
including your anti-virus and firewall and then run them one by one to
see if the crashes occur. You might try a system restore to back before
when you started having this issue.

I have tried the system restore, each point I restored to could not be
completed for some reason. Not quite sure the exact reason, can't
remember what it said..basically, it just could not do it. I tried about
4 different restore points. Not sure if there is a certain way to do it
or not..


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JeezasKhrist
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If you got your IE open for some time goto tools and click Manage Addins and
disable every plugin with a weird name or from an untrustable source. Restart
you IE. I hope it works.
--
Vanshaj Daga
vanshajdaga2002net@xxxxxx
http://www.ak****agroup.co.cc

"JeezasKhrist" wrote:

On Sat, 11 Apr 2009 11:10:03 -0700, Vanshaj Daga wrote:
I also think there's a way to start IE without add-ins, like Control-click
on the icon, etc. Same with Firefox. Analogous to safe mode...

Yes - from Windows Help:
Click the Start button, click All Programs, click Accessories, click System
Tools, and then click "Internet Explorer (No Add-ons)".

I added the quote marks above for clarity.

From Firefox help:
click Start, open the All Programs list, and navigate to the Mozilla
Firefox folder. In the Mozilla Firefox folder, select Mozilla Firefox (Safe
Mode).

--
Gene E. Bloch letters0x40blochg0x2Ecom

I downloaded Glary Registry Repair, ran it and repaired my registry
errors and such, restarted in safe mode and did it again just to be
safe..and then restarted regularly and everything seems to be running
fine. Nothing has crashed in two days now.

I've also downloaded avast! Antivirus and Ad-Aware. Hopefully this all
keeps this from not happening again. Thanks for all your solutions.


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JeezasKhrist
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hey whenever i tried to download any thing in window vista....my attempt
has wasted everytime...can you plese help me to overcome this problem


--
rich
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Pre-installation advice

I recommend that you follow the steps below before installing Internet
Explorer 7. Some may not agree with my advice, but years of experience
have shown this to be best practice...

1.

The first thing to do is READ THE RELEASE NOTES. There are known
issues and you may save yourself hours of grief if you make sure you
are informed before you install IE7.
2.

Set a restore point (just in case).
3.

Turn off Automatic Updates (believe me, you'll thank me later if
you've already installed an IE7 beta or RC build).
4.

Disable protective software such as antivirus, antispyware and
crash guards.
5.

DO NOT TURN OFF YOUR FIREWALL!!!
6.

Stay connected to the internet.
7.

Shut down all running programmes - that includes Messenger,
Windows Defender, and OneCare - don't forget to check the systray
icons as well.
8.

If you are running ZoneAlarm 6.5, disconnect from the internet,
uninstall ZoneAlarm, make sure Windows Firewall is enabled, reconnect
to the internet then install IE7. This is because ZoneAlarm was
blocking access to the Windows Registry. Yes, you have to uninstall
ZoneAlarm.

IE7 Gold's installer runs various registry permission checks
before installation starts to minimise the risk of aborted/damaged
installs, but there is no guarantee that the installer will pick up
everything. It is best to ensure that problematic software that may
block access to the registry be disabled.

If you still see registry permission problems, please check out
the advice here:
http://blogs.msdn.com/astebner/archi...04/739820.aspx
9.

HKEY_Current_User\Software\Microsoft\InternetExplorer
\InstalledByUser

IE7RC1 installations failed if the DWORD was not there, but the
installer also deletes the DWORD after installation of RC1 is
successfully completed. You won't find it on a standard RC1
installation, but at the same time, the existence of the key is not
known to cause a problem. When the missing DWORD caused an
installation failure with RC1, all that happened was the install
rolled back, you saw the failure window, and a shortcut was dumped on
your desktop. So, if you wish, you can try adding the DWORD if you
have a mysterious installation failure that you have trouble finding a
cause for, but I doubt it will make any difference - it certainly
hasn't made a difference on any of the dozens of systems I have worked
with.
10.

Install Internet Explorer 7. Reboot *twice* before running your
new Web browser for the first time.
11.

Don't forget to re-enable your antivirus, third party firewall
and other protective software now that you're finished.
12.

Do not reinstall any version of Microsoft Windows in any way
after you install Internet Explorer 7. Do not upgrade Windows in place
or upgrade to a new edition. You must uninstall IE7 and reboot twice
before attempting to repair, reinstall or upgrade Windows:
http://support.microsoft.com/default...b;en-us;917964

Note that the uninstall directory is now at c:\windows
\ie7\spunist

The bug that broke IE6 when a repair install of Windows was
completed with IE7 installed has, apparently, been fixed, but it is
still strongly recommended that IE7 be uninstalled first.


Hope it helps you for more information http://groups.google.com/group/trevor-hook

Thanks and Regards,
Trevor Hook

On Apr 11, 12:47*am, JeezasKhrist <JeezasKhrist.3qg...@xxxxxx>
wrote: