Vista - Windows Explorer keeps crashing when I attemp to move files

Fully patched Vista - I can reproduce every time.

When I attempt to move files by dragging from one folder to the next
within Explorer, it crashes.

Anyone else seen this?

thanks.
c

Explorer in Vista is about as robust as a boiled noodle. It will freeze up
under a variety of circumstances and is easily corrupted. To be fair this
has always been in the case in Win9.x but it seems worse in Vista. On the
plus side Vista is able to recover from some Explorer failures without
having to reboot.
First run the chkdsk command from a command prompt that you run as an
administrator. You may not be able to move files if there is a problem with
the file system itself.
Google chkdsk vista to get detailed instructions.
If this does not fix your problem I would also try installing or
reinstalling the latest video drivers.
I would also run Virus and malware scans even if the problem is fixed.

On Apr 15, 9:05*am, "pupick" <fac_...@xxxxxx> wrote:chkdsk says no problems.

Re-install video drivers for problem moving files within explorer?
Sounds like a crap shoot to me.

c

What's the fault data for that crash from the Problem Reports and Solutions
center under View Problem History?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"c" <barneytoe@xxxxxx> wrote in message
news:6395c859-6234-4292-8741-8d5422017d7f@xxxxxx

On Apr 15, 3:45*pm, "zachd [MSFT]"
<za...@xxxxxx> wrote:
Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Hang Signature: 47e6
Hang Type: 128
Waiting on Application Name: SRUserService.exe:SRUMetricService
Waiting on Application Version: 0.0.0.0
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Hang Signature 1: 8b40b458e8dae5b0c33cf3d0dabb9fc3
Additional Hang Signature 2: c07e
Additional Hang Signature 3: 706dc333742561e256d94d69d6dbab8c
Additional Hang Signature 4: 47e6
Additional Hang Signature 5: 8b40b458e8dae5b0c33cf3d0dabb9fc3
Additional Hang Signature 6: c07e
Additional Hang Signature 7: 706dc333742561e256d94d69d6dbab8c

I get this error 100% of the time when I try to copy or move files in Explorer. (I mean, who would ever need to do that?!) The process does not continue in the background and will hang forever. The files that were being copied or moved become tombstones and I cannot delete or open them unless I boot in Safe mode.
In order to move files on my Vista machine, I have to map to it with a XP machine and move the files from the XP Explorer. My Vista machine is patched to SP2, fully updated, latest drivers and new BIOS. I reinstalled with a clean Vista and its just the same. Any clues?

Log Name: Application
Source: Application Hang
Date: 04/06/2009 12:36:50
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: htpc
Description:
The program explorer.exe version 6.0.6002.18005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1718 Start Time: 01c9e4b43000b28f Termination Time: 19
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-04T02:36:50.000Z" />
<EventRecordID>7514</EventRecordID>
<Channel>Application</Channel>
<Computer>spawny-htpc</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.0.6002.18005</Data>
<Data>1718</Data>
<Data>01c9e4b43000b28f</Data>
<Data>19</Data>
<Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
</EventData>
</Event>

spawnywhippet wrote:
Reformat the hard drive before reinstalling?

If you did, then you might want to consider taking a look at your hard
drive's health. Check the manufacturer's web site for their hard drive
testing program.

Might also want to check your BIOS manufacturer's site to see if there
have been any buglets reported with a flash upgrade.

Ye, the drive was re-partitioned and formatted. The machine with the same BIOS absolutely flew with XP installed, no faults. I'm convinced this is a Vista, not a hardware problem, especially as Google finds this problem 1000's of times.

How big are the files you are trying to move?


--
Dalo Harkin
Posted via http://www.computerhelpforums.net

Mostly I am moving mp3's or avi's, so anywhere from a few KB to up to 1GB. I used to use this machine (750GB hard drive) as my home backup system, but I can't do this anymore now that Explorer is non-functional.
I just booted up the old drive with XP and it works perfectly. Maybe the solution is that I have to return to XP until Win7 is out?