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Vista - My HP DV6810 laptop won't turn on anymore, please help! :(

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Old 05-23-2009   #1 (permalink)


Windows Vista
 
 

My HP DV6810 laptop won't turn on anymore, please help! :(

Hello all, I have an HP Pavilion dv6700 or DV6810 as HP refers it to and it won't turn on anymore! My system has 3 gigs of RAM and is an AMD Turion 64 X2 Mobile Technology TL-60 2.00 GHz.

I was originally using Windows Vista 32-bit Home Premium System Pack 1 (what it came with the system) and I had upgraded to Vista 64-bit. I am not sure if my problem was caused by my upgrade of Vista or my system being too warm (as I have been using it a lot and it has been getting hot and making loud noises); but after I upgraded to the 64-bit Windows Vista Home Premium System Pack 2, I was then going to the upgrade directly from the Windows to the Vista Ultimate which I had purchased earlier (and not got around to update any of it with my schedule)....and after I did this, it asked for me to restart my computer and as soon as I did....poof! It shut off and won't turn back on...

I read up on this online....I took out the battery and adapter completely and clicked on the "on" or power button for 30 seconds then put the battery back in and plugged it to no avail....I then took out the RAM cards (a 2-gig one and a 1-gig one) to try to reset it....still nothing. I called HP tech support and they told me to reset the harddrive and how to do it and still...same thing!

Everything is completely blank and my computer and nothing on it turns on....does anyone know what it can be? I have an identical computer I am using but I need that one to work and this is driving me crazy....HP wants me to send it back to them but is there anything I can do to possibly fix this myself??

Thanks again in advance and I appreciate all of your help regarding this matter....thanks again and hopefully I can fix this

-sasss

My System SpecsSystem Spec
Old 05-23-2009   #2 (permalink)
Richard G. Harper


 
 

Re: My HP DV6810 laptop won't turn on anymore, please help! :(

Send it back to HP unless you are skilled at laptop repair. The "hot and
loud noises" bit makes it sound like you have problems that cannot be fixed
locally.

"xxsassxx31" <guest@xxxxxx-email.com> wrote in message
news:a927750f3af4f55ef96eb2bd24d8a3b9@xxxxxx-gateway.com...
Quote:

>
> Hello all, I have an HP Pavilion dv6700 or DV6810 as HP refers it to and
> it won't turn on anymore! My system has 3 gigs of RAM and is an AMD
> Turion 64 X2 Mobile Technology TL-60 2.00 GHz.
>
> I was originally using Windows Vista 32-bit Home Premium System Pack 1
> (what it came with the system) and I had upgraded to Vista 64-bit. I am
> not sure if my problem was caused by my upgrade of Vista or my system
> being too warm (as I have been using it a lot and it has been getting
> hot and making loud noises); but after I upgraded to the 64-bit Windows
> Vista Home Premium System Pack 2, I was then going to the upgrade
> directly from the Windows to the Vista Ultimate which I had purchased
> earlier (and not got around to update any of it with my schedule)....and
> after I did this, it asked for me to restart my computer and as soon as
> I did....poof! It shut off and won't turn back on...
>
> I read up on this online....I took out the battery and adapter
> completely and clicked on the "on" or power button for 30 seconds then
> put the battery back in and plugged it to no avail....I then took out
> the RAM cards (a 2-gig one and a 1-gig one) to try to reset it....still
> nothing. I called HP tech support and they told me to reset the
> harddrive and how to do it and still...same thing!
>
> Everything is completely blank and my computer and nothing on it turns
> on....does anyone know what it can be? I have an identical computer I am
> using but I need that one to work and this is driving me crazy....HP
> wants me to send it back to them but is there anything I can do to
> possibly fix this myself??
>
> Thanks again in advance and I appreciate all of your help regarding
> this matter....thanks again and hopefully I can fix this
>
> -sasss
>
>
> --
> xxsassxx31
My System SpecsSystem Spec
Old 05-23-2009   #3 (permalink)
Richard in AZ


 
 

Re: My HP DV6810 laptop won't turn on anymore, please help! :(

"xxsassxx31" <guest@xxxxxx-email.com> wrote in message news:a927750f3af4f55ef96eb2bd24d8a3b9@xxxxxx-gateway.com...
Quote:

>
> Hello all, I have an HP Pavilion dv6700 or DV6810 as HP refers it to and
> it won't turn on anymore! My system has 3 gigs of RAM and is an AMD
> Turion 64 X2 Mobile Technology TL-60 2.00 GHz.
>
> I was originally using Windows Vista 32-bit Home Premium System Pack 1
> (what it came with the system) and I had upgraded to Vista 64-bit. I am
> not sure if my problem was caused by my upgrade of Vista or my system
> being too warm (as I have been using it a lot and it has been getting
> hot and making loud noises); but after I upgraded to the 64-bit Windows
> Vista Home Premium System Pack 2, I was then going to the upgrade
> directly from the Windows to the Vista Ultimate which I had purchased
> earlier (and not got around to update any of it with my schedule)....and
> after I did this, it asked for me to restart my computer and as soon as
> I did....poof! It shut off and won't turn back on...
>
> I read up on this online....I took out the battery and adapter
> completely and clicked on the "on" or power button for 30 seconds then
> put the battery back in and plugged it to no avail....I then took out
> the RAM cards (a 2-gig one and a 1-gig one) to try to reset it....still
> nothing. I called HP tech support and they told me to reset the
> harddrive and how to do it and still...same thing!
>
> Everything is completely blank and my computer and nothing on it turns
> on....does anyone know what it can be? I have an identical computer I am
> using but I need that one to work and this is driving me crazy....HP
> wants me to send it back to them but is there anything I can do to
> possibly fix this myself??
>
> Thanks again in advance and I appreciate all of your help regarding
> this matter....thanks again and hopefully I can fix this
>
> -sasss
>
>
> --
> xxsassxx31

You have a dead computer. The over heating and loud noise was a sure sign of an up coming hardware failure.
You will have to have a computer shop, or HP, fix it and it is going to be $$$$$.
But before you ship it to HP, take it to a local technician or repair shop (not a big box store like BestBuy) and have them pull the hard drive and copy all of your persona data to CD's.
When you ship it to HP they may very well reformat the drive and you will loose all your personal data.
My System SpecsSystem Spec
Old 05-23-2009   #4 (permalink)


Windows Vista
 
 

Re: My HP DV6810 laptop won't turn on anymore, please help! :(

thx for the response...luckily a few days before I had backed up my important data on DVD's so I am okay with that...I was just hoping that somehow it might have been something I could resolve myself....does anyone know that if I send it back to hp...do the techs verify the serial information only with the sticker on the back of the laptop or do they verify it inside the cpu? thx again..
My System SpecsSystem Spec
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