Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista General

Vista - Installed SP2 and now computer crashes ???

Reply
 
Old 05-27-2009   #1 (permalink)
Saint


 
 

Installed SP2 and now computer crashes ???

OS Name Microsoft® Windows VistaT Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEVE-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv7 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz, 2267 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.23, 04/12/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name Steve-PC\Steve
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.68 GB
Total Virtual Memory 8.17 GB
Available Virtual Memory 6.67 GB
Page File Space 4.29 GB
Page File C:\pagefile.sys

Windows update installed sp2 onto my computer and had no isues, I now find
every time I insert my 8 GB memory card from my Fuji camera into the card
reader on the side of my HP Computer the computer crashes and the blue
screen comes up and tells me that Windows has shut down to prevent damage.
this is the information,
STOP: 0X0000007E(0XFFFFFFFFC000005, 0XFFFFFA6003AF4B84, 0XFFFFFA6006B2F958,
0XFFFFFA600B2F3303AF4B84, 0XFFFFFA600B2F958, 0XFFFFFA600B2F330

JMCR.SYS ADDRESS FFFFFA6003AF4B84 BASE AT FFFFFA6003AED00, DATESTAMP
49E8504D

I had no problem with my card reader before the sp2 install
Any help with this problem would be appreciated
Steve


My System SpecsSystem Spec
Old 05-27-2009   #2 (permalink)
Mike Brannigan


 
 

Re: Installed SP2 and now computer crashes ???

Saint" <slstdenis@xxxxxx> wrote in message
news:C0CC2A35-36B0-43C9-B6CF-B074E828B5ED@xxxxxx
Quote:

> OS Name Microsoft® Windows VistaT Home Premium
> Version 6.0.6002 Service Pack 2 Build 6002
> Other OS Description Not Available
> OS Manufacturer Microsoft Corporation
> System Name STEVE-PC
> System Manufacturer Hewlett-Packard
> System Model HP Pavilion dv7 Notebook PC
> System Type x64-based PC
> Processor Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz, 2267 Mhz, 2
> Core(s), 2 Logical Processor(s)
> BIOS Version/Date Hewlett-Packard F.23, 04/12/2008
> SMBIOS Version 2.4
> Windows Directory C:\Windows
> System Directory C:\Windows\system32
> Boot Device \Device\HarddiskVolume1
> Locale Canada
> Hardware Abstraction Layer Version = "6.0.6002.18005"
> User Name Steve-PC\Steve
> Time Zone Eastern Daylight Time
> Installed Physical Memory (RAM) 4.00 GB
> Total Physical Memory 4.00 GB
> Available Physical Memory 2.68 GB
> Total Virtual Memory 8.17 GB
> Available Virtual Memory 6.67 GB
> Page File Space 4.29 GB
> Page File C:\pagefile.sys
>
> Windows update installed sp2 onto my computer and had no isues, I now find
> every time I insert my 8 GB memory card from my Fuji camera into the card
> reader on the side of my HP Computer the computer crashes and the blue
> screen comes up and tells me that Windows has shut down to prevent damage.
> this is the information,
> STOP: 0X0000007E(0XFFFFFFFFC000005, 0XFFFFFA6003AF4B84,
> 0XFFFFFA6006B2F958, 0XFFFFFA600B2F3303AF4B84, 0XFFFFFA600B2F958,
> 0XFFFFFA600B2F330
>
> JMCR.SYS ADDRESS FFFFFA6003AF4B84 BASE AT FFFFFA6003AED00, DATESTAMP
> 49E8504D
>
> I had no problem with my card reader before the sp2 install
> Any help with this problem would be appreciated
> Steve
With regard to devices working post SP2 it may be worth noting that as
clearly stated at
http://support.microsoft.com/kb/948465

"... After you install SP2 for Windows Vista and for Windows Server 2008, a
sound device or hardware device may no longer work.
If this problem occurs, install an updated driver for the device. ..."

SP2 does not guarantee 100% device driver compatibility with your pre-SP2
system.


So you should contact HP for potential driver support under SP2
--

Mike Brannigan
"

My System SpecsSystem Spec
Old 05-27-2009   #3 (permalink)
Saint


 
 

Re: Installed SP2 and now computer crashes ???

Please dis-regard I fixed the problem by up-grading my bios
Steve
"Saint" <slstdenis@xxxxxx> wrote in message
news:C0CC2A35-36B0-43C9-B6CF-B074E828B5ED@xxxxxx
Quote:

> OS Name Microsoft® Windows VistaT Home Premium
> Version 6.0.6002 Service Pack 2 Build 6002
> Other OS Description Not Available
> OS Manufacturer Microsoft Corporation
> System Name STEVE-PC
> System Manufacturer Hewlett-Packard
> System Model HP Pavilion dv7 Notebook PC
> System Type x64-based PC
> Processor Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz, 2267 Mhz, 2
> Core(s), 2 Logical Processor(s)
> BIOS Version/Date Hewlett-Packard F.23, 04/12/2008
> SMBIOS Version 2.4
> Windows Directory C:\Windows
> System Directory C:\Windows\system32
> Boot Device \Device\HarddiskVolume1
> Locale Canada
> Hardware Abstraction Layer Version = "6.0.6002.18005"
> User Name Steve-PC\Steve
> Time Zone Eastern Daylight Time
> Installed Physical Memory (RAM) 4.00 GB
> Total Physical Memory 4.00 GB
> Available Physical Memory 2.68 GB
> Total Virtual Memory 8.17 GB
> Available Virtual Memory 6.67 GB
> Page File Space 4.29 GB
> Page File C:\pagefile.sys
>
> Windows update installed sp2 onto my computer and had no isues, I now find
> every time I insert my 8 GB memory card from my Fuji camera into the card
> reader on the side of my HP Computer the computer crashes and the blue
> screen comes up and tells me that Windows has shut down to prevent damage.
> this is the information,
> STOP: 0X0000007E(0XFFFFFFFFC000005, 0XFFFFFA6003AF4B84,
> 0XFFFFFA6006B2F958, 0XFFFFFA600B2F3303AF4B84, 0XFFFFFA600B2F958,
> 0XFFFFFA600B2F330
>
> JMCR.SYS ADDRESS FFFFFA6003AF4B84 BASE AT FFFFFA6003AED00, DATESTAMP
> 49E8504D
>
> I had no problem with my card reader before the sp2 install
> Any help with this problem would be appreciated
> Steve
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Keyboard and Touchpad Crashes when KB890830 Installed Windows Updates
Newly installed vista crashes when connecting dial up. Vista General
HELP! installed new drivers from Hp and now blue screen and system crashes occurr! Network & Sharing
installed SP1, now PC crashes on boot Vista installation & setup
Computer Crashes after sound card drivers installed... Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46