Windows Vista Forums

No sound from my PC

  1. #1


    Jimmy Hsu Guest

    No sound from my PC

    My Desktop PC was working fine yesterday, but today there is no sound at all
    from the speakers. I opened Device Manager and found everything normal:
    there was no yellow questions marks beside the Sound item. The speaker
    cables are also firmly connected to the PC.

    I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    but found none.

    Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    Vista Home Premium SP 1


      My System SpecsSystem Spec

  2.   


  3. #2


    Richard in AZ Guest

    Re: No sound from my PC

    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message news:OwsBffv7JHA.356@xxxxxx

    > My Desktop PC was working fine yesterday, but today there is no sound at all
    > from the speakers. I opened Device Manager and found everything normal:
    > there was no yellow questions marks beside the Sound item. The speaker
    > cables are also firmly connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    > but found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    > Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    > Vista Home Premium SP 1
    >
    What are your speaker volume settings?

      My System SpecsSystem Spec

  4. #3


    Ken Blake, MVP Guest

    Re: No sound from my PC

    On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    <jimmyhsu@xxxxxx> wrote:

    > My Desktop PC was working fine yesterday, but today there is no sound at all
    > from the speakers. I opened Device Manager and found everything normal:
    > there was no yellow questions marks beside the Sound item. The speaker
    > cables are also firmly connected to the PC.

    Check the following:

    1. The speakers are plugged in and the outlet they are plugged into is
    live.

    2. The physical speaker volume control is not turned down.

    3. The Windows speaker volume control is not turned down, nor is it
    muted.

    If all the above are OK, the speakers may have physically died. Try
    them on another computer to be sure.

    --
    Ken Blake, Microsoft MVP - Windows Desktop Experience
    Please Reply to the Newsgroup

      My System SpecsSystem Spec

  5. #4


    Jimmy Hsu Guest

    Re: No sound from my PC

    Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
    muted.

    "Ken Blake, MVP" <kblake@xxxxxx> wrote in message
    news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

    > On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    > <jimmyhsu@xxxxxx> wrote:
    >

    >> My Desktop PC was working fine yesterday, but today there is no sound at
    >> all
    >> from the speakers. I opened Device Manager and found everything normal:
    >> there was no yellow questions marks beside the Sound item. The speaker
    >> cables are also firmly connected to the PC.
    >
    >
    > Check the following:
    >
    > 1. The speakers are plugged in and the outlet they are plugged into is
    > live.
    >
    > 2. The physical speaker volume control is not turned down.
    >
    > 3. The Windows speaker volume control is not turned down, nor is it
    > muted.
    >
    > If all the above are OK, the speakers may have physically died. Try
    > them on another computer to be sure.
    >
    > --
    > Ken Blake, Microsoft MVP - Windows Desktop Experience
    > Please Reply to the Newsgroup

      My System SpecsSystem Spec

  6. #5


    Manny Weisbord Guest

    Re: No sound from my PC

    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:

    >Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way, not
    >muted.
    Plug a set of earphones into the speaker jack... do you hear sound?


    >
    >"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
    >news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

    >> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >> <jimmyhsu@xxxxxx> wrote:
    >>

    >>> My Desktop PC was working fine yesterday, but today there is no sound at
    >>> all
    >>> from the speakers. I opened Device Manager and found everything normal:
    >>> there was no yellow questions marks beside the Sound item. The speaker
    >>> cables are also firmly connected to the PC.
    >>
    >>
    >> Check the following:
    >>
    >> 1. The speakers are plugged in and the outlet they are plugged into is
    >> live.
    >>
    >> 2. The physical speaker volume control is not turned down.
    >>
    >> 3. The Windows speaker volume control is not turned down, nor is it
    >> muted.
    >>
    >> If all the above are OK, the speakers may have physically died. Try
    >> them on another computer to be sure.
    >>
    >> --
    >> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >> Please Reply to the Newsgroup

      My System SpecsSystem Spec

  7. #6


    Peter Foldes Guest

    Re: No sound from my PC

    Jimmy

    Many posts lately about this same issue. You are infected with malware. Suggest
    running Malwarebytes and SuperAntiSpyware along with your resident AV.

    Post back and let us know

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
    news:OwsBffv7JHA.356@xxxxxx

    > My Desktop PC was working fine yesterday, but today there is no sound at all from
    > the speakers. I opened Device Manager and found everything normal: there was no
    > yellow questions marks beside the Sound item. The speaker cables are also firmly
    > connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc, but
    > found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g Intel
    > Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running Vista Home
    > Premium SP 1

      My System SpecsSystem Spec

  8. #7


    Tae Song Guest

    Re: No sound from my PC


    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
    news:OwsBffv7JHA.356@xxxxxx

    > My Desktop PC was working fine yesterday, but today there is no sound at
    > all from the speakers. I opened Device Manager and found everything
    > normal: there was no yellow questions marks beside the Sound item. The
    > speaker cables are also firmly connected to the PC.
    >
    > I've ran AVG, SpyBot & Malwarebyte's Anti-Malware to scan for virus, etc,
    > but found none.
    >
    > Please help. I have a HP-Pavilion KT393AA desktop, with 2.5 g
    > Intel Core2 Quad Q9300 , 3.3 g RAM, Realtek HIgh Defintion Audio, running
    > Vista Home Premium SP 1
    You could try reinstalling or updating the audio driver. Some Windows
    Update is causing audio to stop for some reason for some people.


      My System SpecsSystem Spec

  9. #8


    Jimmy Hsu Guest

    Re: No sound from my PC

    As you suggested, I plugged a set of earphones into speaker jack, and yes,
    I do hear sound BUT it is very soft. It is still very soft after I turn
    up all the volume settings to Max.

    I have reinstalled the Realtek Audio drivers, but the problem remains.

    Thks


    "Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
    news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

    > "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
    >

    >>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>not
    >>muted.
    >
    > Plug a set of earphones into the speaker jack... do you hear sound?
    >
    >

    >>
    >>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
    >>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx

    >>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >>> <jimmyhsu@xxxxxx> wrote:
    >>>
    >>>> My Desktop PC was working fine yesterday, but today there is no sound
    >>>> at
    >>>> all
    >>>> from the speakers. I opened Device Manager and found everything
    >>>> normal:
    >>>> there was no yellow questions marks beside the Sound item. The speaker
    >>>> cables are also firmly connected to the PC.
    >>>
    >>>
    >>> Check the following:
    >>>
    >>> 1. The speakers are plugged in and the outlet they are plugged into is
    >>> live.
    >>>
    >>> 2. The physical speaker volume control is not turned down.
    >>>
    >>> 3. The Windows speaker volume control is not turned down, nor is it
    >>> muted.
    >>>
    >>> If all the above are OK, the speakers may have physically died. Try
    >>> them on another computer to be sure.
    >>>
    >>> --
    >>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >>> Please Reply to the Newsgroup

      My System SpecsSystem Spec

  10. #9


    Manny Weisbord Guest

    Re: No sound from my PC

    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:

    >As you suggested, I plugged a set of earphones into speaker jack, and yes,
    >I do hear sound BUT it is very soft. It is still very soft after I turn
    >up all the volume settings to Max.
    >
    >I have reinstalled the Realtek Audio drivers, but the problem remains.
    >
    >Thks
    Obviously your system is producing SOME level of sound. I believe you
    stated that your speakers are powered. It's conceivable that they've
    failed.

    Where are you getting those Realtek drivers from? Do you have
    automatic update enabled so that it installs items when they're found?

    If you're not getting the sound drivers from the computer
    manufacturer's site, you should go there and get them. If you have
    the correct drivers, then the speakers are suspect.

    >"Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
    >news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

    >> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
    >>

    >>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>>not
    >>>muted.
    >>
    >> Plug a set of earphones into the speaker jack... do you hear sound?
    >>

      My System SpecsSystem Spec

  11. #10


    Tae Song Guest

    Re: No sound from my PC


    "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote in message
    news:E15D97B3-0C2A-4672-AE51-0D69653655BC@xxxxxx

    > As you suggested, I plugged a set of earphones into speaker jack, and
    > yes, I do hear sound BUT it is very soft. It is still very soft after
    > I turn up all the volume settings to Max.
    >
    > I have reinstalled the Realtek Audio drivers, but the problem remains.
    >
    > Thks
    >
    >
    > "Manny Weisbord" <mannyweisbord@xxxxxx> wrote in message
    > news:m59i35pterlhiro4sjs8mnvo56a10vseal@xxxxxx

    >> "Jimmy Hsu" <jimmyhsu@xxxxxx> wrote:
    >>

    >>>Speaker volumes, physical and Windows Vol. Ctrl are all set at mid way,
    >>>not
    >>>muted.
    >>
    >> Plug a set of earphones into the speaker jack... do you hear sound?
    >>
    >>

    >>>
    >>>"Ken Blake, MVP" <kblake@xxxxxx> wrote in message
    >>>news:u41i35t28ji6b2hg48l6vj8akfuqo1vrc2@xxxxxx
    >>>> On Wed, 17 Jun 2009 11:00:32 +0800, "Jimmy Hsu"
    >>>> <jimmyhsu@xxxxxx> wrote:
    >>>>
    >>>>> My Desktop PC was working fine yesterday, but today there is no sound
    >>>>> at
    >>>>> all
    >>>>> from the speakers. I opened Device Manager and found everything
    >>>>> normal:
    >>>>> there was no yellow questions marks beside the Sound item. The
    >>>>> speaker
    >>>>> cables are also firmly connected to the PC.
    >>>>
    >>>>
    >>>> Check the following:
    >>>>
    >>>> 1. The speakers are plugged in and the outlet they are plugged into is
    >>>> live.
    >>>>
    >>>> 2. The physical speaker volume control is not turned down.
    >>>>
    >>>> 3. The Windows speaker volume control is not turned down, nor is it
    >>>> muted.
    >>>>
    >>>> If all the above are OK, the speakers may have physically died. Try
    >>>> them on another computer to be sure.
    >>>>
    >>>> --
    >>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
    >>>> Please Reply to the Newsgroup
    >
    Did you perhaps set the default playback device to Realtek Digital Output?
    Check to see if the default playback device is set to Speakers.


      My System SpecsSystem Spec

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