Vista - USB Cruzer with U3 not functioning after vista installs

jpatten · 06-22-2009

My Cruzer was being loaded on my new home vista machine and all was going normal untill the u3 started launching. Once the roboform was comming up it all went away and the led on the drive shut off.
Now when i can get any machine to recognize the cruzer it comes up as an unknown USb Device.

anybody have any suggestions as to how i can get this thing working again? of course i want my data, who dosnt?

06-22-2009

jpatten wrote:

Quote:

>
> My Cruzer was being loaded on my new home vista machine and all was
> going normal untill the u3 started launching. Once the roboform was
> comming up it all went away and the led on the drive shut off.
> Now when i can get any machine to recognize the cruzer it comes up as
> an unknown USb Device.
>
> anybody have any suggestions as to how i can get this thing working
> again? of course i want my data, who dosnt?
>
>

Vista doesn't support U3 versions below 1.4. If you want to use that drive
with Vista, you'll need to remove U3 and format it. Just formatting the
drive won't remove the U3 partition/program.

http://u3.com/support/default.aspx#CQ3

It sounds like the drive has been scrambled. If the data isn't backed up
somewhere else, contacting Sandisk is probably your next step. Professional
data recovery companies like Drive Savers (www.drivesavers.com) can
retrieve data off USB thumb drives but that will be quite expensive. If the
data doesn't matter because you have it elsewhere and you get no joy from
Sandisk, I'd just toss the drive and buy a new one without any extra
software on it. I've purchased 8GB Kingstons from NewEgg.com for ~$15/ea.
so this isn't a costly step.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

06-22-2009	#1 (permalink)
jpatten 32bit 1 posts	USB Cruzer with U3 not functioning after vista installs My Cruzer was being loaded on my new home vista machine and all was going normal untill the u3 started launching. Once the roboform was comming up it all went away and the led on the drive shut off. Now when i can get any machine to recognize the cruzer it comes up as an unknown USb Device. anybody have any suggestions as to how i can get this thing working again? of course i want my data, who dosnt?
My System Specs

06-22-2009	#2 (permalink)
Malke n/a posts	Re: USB Cruzer with U3 not functioning after vista installs jpatten wrote: Quote: > > My Cruzer was being loaded on my new home vista machine and all was > going normal untill the u3 started launching. Once the roboform was > comming up it all went away and the led on the drive shut off. > Now when i can get any machine to recognize the cruzer it comes up as > an unknown USb Device. > > anybody have any suggestions as to how i can get this thing working > again? of course i want my data, who dosnt? > > Vista doesn't support U3 versions below 1.4. If you want to use that drive with Vista, you'll need to remove U3 and format it. Just formatting the drive won't remove the U3 partition/program. http://u3.com/support/default.aspx#CQ3 It sounds like the drive has been scrambled. If the data isn't backed up somewhere else, contacting Sandisk is probably your next step. Professional data recovery companies like Drive Savers (www.drivesavers.com) can retrieve data off USB thumb drives but that will be quite expensive. If the data doesn't matter because you have it elsewhere and you get no joy from Sandisk, I'd just toss the drive and buy a new one without any extra software on it. I've purchased 8GB Kingstons from NewEgg.com for ~$15/ea. so this isn't a costly step. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ
My System Specs

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