Vista - USB device no longer recognized

07-02-2009

I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
machines and was for a brief while on my 2 Vista Ultimate machines.
A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
device manager, I can see it listed as a disk drive. To get it to work
I scroll down to USB Mass Storage Device and disable/enable it and it
pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
shows up as unallocated so it does not get assigned a driver letter.
If I boot the PC with the usb drive inserted it works fine. I called
Sandisk technial support and they said it was "Vista problem" because
the drive works in XP and in a friend's computer also running Vista.
Can one delete all USB devices in Vista without doing a complete
reload of Vista. Maybe setting all USB paramters back to that after a
clean install would help ?
Any help would be much appreciated. Steve

07-02-2009

Instead of disable/enable try uninstall, and put it in another port if you
have one. I have a 256 Meg noname that does the same thing now and then.

Earle

"Steve" <steve.rolls@xxxxxx> wrote in message
news:d8f89393-48ab-4498-9d13-94fe2466f93d@xxxxxx

Quote:

>I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> machines and was for a brief while on my 2 Vista Ultimate machines.
> A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
> device manager, I can see it listed as a disk drive. To get it to work
> I scroll down to USB Mass Storage Device and disable/enable it and it
> pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
> shows up as unallocated so it does not get assigned a driver letter.
> If I boot the PC with the usb drive inserted it works fine. I called
> Sandisk technial support and they said it was "Vista problem" because
> the drive works in XP and in a friend's computer also running Vista.
> Can one delete all USB devices in Vista without doing a complete
> reload of Vista. Maybe setting all USB paramters back to that after a
> clean install would help ?
> Any help would be much appreciated. Steve

07-02-2009

Steve wrote:

Quote:

> I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> machines and was for a brief while on my 2 Vista Ultimate machines.
> A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to
> device manager, I can see it listed as a disk drive. To get it to work
> I scroll down to USB Mass Storage Device and disable/enable it and it
> pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it
> shows up as unallocated so it does not get assigned a driver letter.
> If I boot the PC with the usb drive inserted it works fine. I called
> Sandisk technial support and they said it was "Vista problem" because
> the drive works in XP and in a friend's computer also running Vista.
> Can one delete all USB devices in Vista without doing a complete
> reload of Vista. Maybe setting all USB paramters back to that after a
> clean install would help ?
> Any help would be much appreciated. Steve

Try this. Worked for me.

http://www.online-tech-tips.com/comp...ot-recognized/

It may not be the problem you're having but worth a try.

07-04-2009

On Jul 2, 7:33*pm, fatsteve <inter...@xxxxxx> wrote:

Quote:

> Steve wrote:

Quote:

> > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> > machines and was for a brief while on my *2 Vista Ultimate machines.
> > A few weeks ago, my 2 Vista Machines stop recognizing it. * If I go to
> > device manager, I can see it listed as a disk drive. To get it to work
> > I scroll down to USB Mass Storage Device and disable/enable it and it
> > pops up and all is good. *If I look in Computer Mgmt /Disk Mgmt, it
> > shows up as unallocated so it does not get assigned a driver letter.
> > If I boot the PC with the usb drive inserted it works fine. *I called
> > Sandisk technial support and they said it was *"Vista problem" because
> > the drive works in XP and in a friend's computer also running Vista.
> > Can one delete all USB devices in Vista without doing a complete
> > reload of Vista. *Maybe setting all USB paramters back to that after a
> > clean install would help ?
> > Any help would be much appreciated. * Steve

>
> Try this. *Worked for me.
>
> http://www.online-tech-tips.com/comp...ot-recognized/
>
> It may not be the problem you're having but worth a try

Thanks for the suggestions...I tried both these suggestions and many
more and still no luck. One suggested deleting th eUSB and USBSTORE
keys in the registry. I changed permissions so I could do that and I
still cannot delete those keys. I put mys sandisk 16gb stick in
another pc runnig vista and it recognized it. I tried a frien'ds 32gb
stick in my 2 pc's... no luck on either pc. Very baffling! I hate
have to reload windows on my 2 machines that otherwise work just
fine. Any other suggestions?
Steve

07-08-2009

On Jul 4, 8:00*am, Steve <steve.ro...@xxxxxx> wrote:

Quote:

> On Jul 2, 7:33*pm, fatsteve <inter...@xxxxxx> wrote:
>
>
>
>
>

Quote:

> > Steve wrote:

Quote:

> > > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro
> > > machines and was for a brief while on my *2 Vista Ultimate machines..
> > > A few weeks ago, my 2 Vista Machines stop recognizing it. * If I goto
> > > device manager, I can see it listed as a disk drive. To get it to work
> > > I scroll down to USB Mass Storage Device and disable/enable it and it
> > > pops up and all is good. *If I look in Computer Mgmt /Disk Mgmt, it
> > > shows up as unallocated so it does not get assigned a driver letter.
> > > If I boot the PC with the usb drive inserted it works fine. *I called
> > > Sandisk technial support and they said it was *"Vista problem" because
> > > the drive works in XP and in a friend's computer also running Vista.
> > > Can one delete all USB devices in Vista without doing a complete
> > > reload of Vista. *Maybe setting all USB paramters back to that after a
> > > clean install would help ?
> > > Any help would be much appreciated. * Steve

>

Quote:

> > Try this. *Worked for me.

>

Quote:

> >http://www.online-tech-tips.com/comp...ot-recognized/

>

Quote:

> > It may not be the problem you're having but worth a try

>
> Thanks for the suggestions...I tried both these suggestions and many
> more and still no luck. *One suggested deleting th eUSB and USBSTORE
> keys in the registry. I changed permissions so I could do that and I
> still cannot delete those keys. * I put mys sandisk 16gb stick in
> another pc runnig vista and it recognized it. *I tried a frien'ds 32gb
> stick in my 2 pc's... no luck on either pc. * Very baffling! *I hate
> have to reload windows on my 2 machines that otherwise work just
> fine. * Any other suggestions?
> Steve- Hide quoted text -
>
> - Show quoted text -

I figured out what the problem was. I installed Acronis True Image
Home 2009 on both of my Vista machines about a month ago. That was
about the time my memory sticks stopped being recognized on these
machines. Once I uninstalled it and installed a new build of this
software, everything was working fine.

Steve

**cwl7454** · 07-08-2009

Once I uninstalled it and installed a new build of this
software, everything was working fine.

Curious as to where you got a "new" build?

07-09-2009

"cwl7454" <guest@xxxxxx-email.com> wrote in message
news:fced830e7a5361a1ac0c9053416e6de5@xxxxxx-gateway.com...

Quote:

>
> Once I uninstalled it and installed a new build of this
> software, everything was working fine.
>
> Curious as to where you got a "new" build?
>
>
> --
> cwl7454

I would assume from Acronis's web site. I am now on my 3rd build of True
Image 2009, all downloaded from they web site.

Camper

**cwl7454** · 07-09-2009

Are you downloading trial versions?

The reason I'm so interested is because I bought True Image 2009 via disc and the gui has no option for updates.
On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but they are for servers and such.

07-10-2009

"cwl7454" <guest@xxxxxx-email.com> wrote in message
news:bdd8417138a4bf1a1c2f46d391fe8f15@xxxxxx-gateway.com...

Quote:

>
> Are you downloading trial versions?
>
> The reason I'm so interested is because I bought True Image 2009 via
> disc and the gui has no option for updates.
> On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but
> they are for servers and such.
>
>
> --
> cwl7454

Have you registered your product and logged on to their site? I just log on
to http://www.acronis.com.au and the site tells me what the latest update
is. Currently it is build 9770 released 29/8/2009 for true Image 2009.
Obviously unless you are in Australia you would not want to register and log
in to the au site.

Regards

07-02-2009	#1 (permalink)
Steve n/a posts	USB device no longer recognized I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro machines and was for a brief while on my 2 Vista Ultimate machines. A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to device manager, I can see it listed as a disk drive. To get it to work I scroll down to USB Mass Storage Device and disable/enable it and it pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it shows up as unallocated so it does not get assigned a driver letter. If I boot the PC with the usb drive inserted it works fine. I called Sandisk technial support and they said it was "Vista problem" because the drive works in XP and in a friend's computer also running Vista. Can one delete all USB devices in Vista without doing a complete reload of Vista. Maybe setting all USB paramters back to that after a clean install would help ? Any help would be much appreciated. Steve
My System Specs

07-02-2009	#2 (permalink)
Earle Horton n/a posts	Re: USB device no longer recognized Instead of disable/enable try uninstall, and put it in another port if you have one. I have a 256 Meg noname that does the same thing now and then. Earle "Steve" <steve.rolls@xxxxxx> wrote in message news:d8f89393-48ab-4498-9d13-94fe2466f93d@xxxxxx Quote: >I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro > machines and was for a brief while on my 2 Vista Ultimate machines. > A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to > device manager, I can see it listed as a disk drive. To get it to work > I scroll down to USB Mass Storage Device and disable/enable it and it > pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it > shows up as unallocated so it does not get assigned a driver letter. > If I boot the PC with the usb drive inserted it works fine. I called > Sandisk technial support and they said it was "Vista problem" because > the drive works in XP and in a friend's computer also running Vista. > Can one delete all USB devices in Vista without doing a complete > reload of Vista. Maybe setting all USB paramters back to that after a > clean install would help ? > Any help would be much appreciated. Steve
My System Specs

07-02-2009	#3 (permalink)
fatsteve n/a posts	Re: USB device no longer recognized Steve wrote: Quote: > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro > machines and was for a brief while on my 2 Vista Ultimate machines. > A few weeks ago, my 2 Vista Machines stop recognizing it. If I go to > device manager, I can see it listed as a disk drive. To get it to work > I scroll down to USB Mass Storage Device and disable/enable it and it > pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it > shows up as unallocated so it does not get assigned a driver letter. > If I boot the PC with the usb drive inserted it works fine. I called > Sandisk technial support and they said it was "Vista problem" because > the drive works in XP and in a friend's computer also running Vista. > Can one delete all USB devices in Vista without doing a complete > reload of Vista. Maybe setting all USB paramters back to that after a > clean install would help ? > Any help would be much appreciated. Steve Try this. Worked for me. http://www.online-tech-tips.com/comp...ot-recognized/ It may not be the problem you're having but worth a try.
My System Specs

07-04-2009	#4 (permalink)
Steve n/a posts	Re: USB device no longer recognized On Jul 2, 7:33pm, fatsteve <inter...@xxxxxx> wrote: Quote: > Steve wrote: Quote: > > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro > > machines and was for a brief while on my 2 Vista Ultimate machines. > > A few weeks ago, my 2 Vista Machines stop recognizing it. * If I go to > > device manager, I can see it listed as a disk drive. To get it to work > > I scroll down to USB Mass Storage Device and disable/enable it and it > > pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it > > shows up as unallocated so it does not get assigned a driver letter. > > If I boot the PC with the usb drive inserted it works fine. I called > > Sandisk technial support and they said it was "Vista problem" because > > the drive works in XP and in a friend's computer also running Vista. > > Can one delete all USB devices in Vista without doing a complete > > reload of Vista. Maybe setting all USB paramters back to that after a > > clean install would help ? > > Any help would be much appreciated. * Steve > > Try this. *Worked for me. > > http://www.online-tech-tips.com/comp...ot-recognized/ > > It may not be the problem you're having but worth a try Thanks for the suggestions...I tried both these suggestions and many more and still no luck. One suggested deleting th eUSB and USBSTORE keys in the registry. I changed permissions so I could do that and I still cannot delete those keys. I put mys sandisk 16gb stick in another pc runnig vista and it recognized it. I tried a frien'ds 32gb stick in my 2 pc's... no luck on either pc. Very baffling! I hate have to reload windows on my 2 machines that otherwise work just fine. Any other suggestions? Steve
My System Specs

07-08-2009	#5 (permalink)
Steve n/a posts	Re: USB device no longer recognized On Jul 4, 8:00am, Steve <steve.ro...@xxxxxx> wrote: Quote: > On Jul 2, 7:33pm, fatsteve <inter...@xxxxxx> wrote: > > > > > Quote: > > Steve wrote: Quote: > > > I have a SanDisk 16gb cruzer that is easily recognized in my XP Pro > > > machines and was for a brief while on my 2 Vista Ultimate machines.. > > > A few weeks ago, my 2 Vista Machines stop recognizing it. If I goto > > > device manager, I can see it listed as a disk drive. To get it to work > > > I scroll down to USB Mass Storage Device and disable/enable it and it > > > pops up and all is good. If I look in Computer Mgmt /Disk Mgmt, it > > > shows up as unallocated so it does not get assigned a driver letter. > > > If I boot the PC with the usb drive inserted it works fine. I called > > > Sandisk technial support and they said it was "Vista problem" because > > > the drive works in XP and in a friend's computer also running Vista. > > > Can one delete all USB devices in Vista without doing a complete > > > reload of Vista. Maybe setting all USB paramters back to that after a > > > clean install would help ? > > > Any help would be much appreciated. * Steve > Quote: > > Try this. Worked for me. > Quote: > >http://www.online-tech-tips.com/comp...ot-recognized/ > Quote: > > It may not be the problem you're having but worth a try > > Thanks for the suggestions...I tried both these suggestions and many > more and still no luck. One suggested deleting th eUSB and USBSTORE > keys in the registry. I changed permissions so I could do that and I > still cannot delete those keys. * I put mys sandisk 16gb stick in > another pc runnig vista and it recognized it. I tried a frien'ds 32gb > stick in my 2 pc's... no luck on either pc. Very baffling! I hate > have to reload windows on my 2 machines that otherwise work just > fine. Any other suggestions? > Steve- Hide quoted text - > > - Show quoted text - I figured out what the problem was. I installed Acronis True Image Home 2009 on both of my Vista machines about a month ago. That was about the time my memory sticks stopped being recognized on these machines. Once I uninstalled it and installed a new build of this software, everything was working fine. Steve
My System Specs

07-08-2009	#6 (permalink)
cwl7454 Vista Ultimate x64 29 posts	Re: USB device no longer recognized Once I uninstalled it and installed a new build of this software, everything was working fine. Curious as to where you got a "new" build?
My System Specs

07-09-2009	#7 (permalink)
Camper n/a posts	Re: USB device no longer recognized "cwl7454" <guest@xxxxxx-email.com> wrote in message news:fced830e7a5361a1ac0c9053416e6de5@xxxxxx-gateway.com... Quote: > > Once I uninstalled it and installed a new build of this > software, everything was working fine. > > Curious as to where you got a "new" build? > > > -- > cwl7454 I would assume from Acronis's web site. I am now on my 3rd build of True Image 2009, all downloaded from they web site. Camper
My System Specs

07-09-2009	#8 (permalink)
cwl7454 Vista Ultimate x64 29 posts	Re: USB device no longer recognized Are you downloading trial versions? The reason I'm so interested is because I bought True Image 2009 via disc and the gui has no option for updates. On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but they are for servers and such.
My System Specs

07-10-2009	#9 (permalink)
Camper n/a posts	Re: USB device no longer recognized "cwl7454" <guest@xxxxxx-email.com> wrote in message news:bdd8417138a4bf1a1c2f46d391fe8f15@xxxxxx-gateway.com... Quote: > > Are you downloading trial versions? > > The reason I'm so interested is because I bought True Image 2009 via > disc and the gui has no option for updates. > On their website I see no updates for 9.0; plenty for 10.0 & 9.1 but > they are for servers and such. > > > -- > cwl7454 Have you registered your product and logged on to their site? I just log on to http://www.acronis.com.au and the site tells me what the latest update is. Currently it is build 9770 released 29/8/2009 for true Image 2009. Obviously unless you are in Australia you would not want to register and log in to the au site. Regards
My System Specs

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