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07-03-2009
| #1 (permalink) |
| Guest | USB Broadband Modem : Device Unavailable Hi! 3 July We have a Dell Inspiron Notebook running Vista Business 32 bit. We installed A Highspeed Broadband modem on on of the four USB ports. The machine was restarted a couple of times to check that the installation was correct. It functioned correctly. However, the next day, it reported a #1717 error (Wrong Interface?), and subsequently failed to connect on any of the ports: Device unavailable or Device disconnected. No amount of interchanging/reinstalling changed anything. Under normal circumstances, the device installs itself as both a CDROM, and as a Removable drive (with separate drive letters). In this case, only the CDRom config is installed, and the removable drive is not. In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device. ANd I think the count is increasing with each new attempt of the device to reinstall itself. Can I delete all the references? Before uninstalling the Broadband system or after? Mohan -- Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums....vista/200907/1 |
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07-03-2009
| #2 (permalink) |
| Guest | Re: USB Broadband Modem : Device Unavailable Sorry: it is a Vostro notebook bnmohan wrote: Quote: >Hi! 3 July > >We have a Dell Inspiron Notebook running Vista Business 32 bit. >We installed A Highspeed Broadband modem on on of the four USB ports. >The machine was restarted a couple of times to check that the installation >was correct. It functioned correctly. >However, the next day, it reported a #1717 error (Wrong Interface?), and >subsequently failed to connect on any of the ports: Device unavailable or >Device disconnected. > >No amount of interchanging/reinstalling changed anything. > >Under normal circumstances, the device installs itself as both a CDROM, and >as a Removable drive (with separate drive letters). In this case, only the >CDRom config is installed, and the removable drive is not. > >In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device. >ANd I think the count is increasing with each new attempt of the device to >reinstall itself. > >Can I delete all the references? Before uninstalling the Broadband system or >after? > >Mohan Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums....vista/200907/1 |
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07-03-2009
| #3 (permalink) |
| Guest | Re: USB Broadband Modem : Device Unavailable On Fri, 03 Jul 2009 11:55:47 GMT, "bnmohan via WindowsKB.com" <u35859@xxxxxx> wrote: Quote: >Hi! 3 July > >We have a Dell Inspiron Notebook running Vista Business 32 bit. >We installed A Highspeed Broadband modem on on of the four USB ports. >The machine was restarted a couple of times to check that the installation >was correct. It functioned correctly. >However, the next day, it reported a #1717 error (Wrong Interface?), and >subsequently failed to connect on any of the ports: Device unavailable or >Device disconnected. > >No amount of interchanging/reinstalling changed anything. > >Under normal circumstances, the device installs itself as both a CDROM, and >as a Removable drive (with separate drive letters). In this case, only the >CDRom config is installed, and the removable drive is not. > >In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device. >ANd I think the count is increasing with each new attempt of the device to >reinstall itself. > >Can I delete all the references? Before uninstalling the Broadband system or >after? > >Mohan |
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07-03-2009
| #4 (permalink) |
| Guest | Re: USB Broadband Modem : Device Unavailable What kind of broadband modem is it? Usually they have the option to connect through ethernet, and many notebooks have built in ethernet. You have to "uninstall" the device in Device Manager to truly start over. How you do that depends on the installation program that came with it. As someone else suggested maybe try a different USB port. Earle "bnmohan via WindowsKB.com" <u35859@xxxxxx> wrote in message news:9884f69a82614@xxxxxx Quote: > Hi! 3 July > > We have a Dell Inspiron Notebook running Vista Business 32 bit. > We installed A Highspeed Broadband modem on on of the four USB ports. > The machine was restarted a couple of times to check that the installation > was correct. It functioned correctly. > However, the next day, it reported a #1717 error (Wrong Interface?), and > subsequently failed to connect on any of the ports: Device unavailable or > Device disconnected. > > No amount of interchanging/reinstalling changed anything. > > Under normal circumstances, the device installs itself as both a CDROM, > and > as a Removable drive (with separate drive letters). In this case, only the > CDRom config is installed, and the removable drive is not. > > In the registry, I find 8 instances of USBSTOR, all for the HUAWEI device. > ANd I think the count is increasing with each new attempt of the device to > reinstall itself. > > Can I delete all the references? Before uninstalling the Broadband system > or > after? > > Mohan > > -- > Message posted via WindowsKB.com > http://www.windowskb.com/Uwe/Forums....vista/200907/1 > |
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