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Vista - Lose IP After Shutdown

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Old 07-04-2009   #1 (permalink)
Sarah C


 
 

Lose IP After Shutdown

Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
machine and connected fine via ethernet cable to home network.

I logged in remotely and watched and acted when required as both Vista and
McAfee downloaded and installed numerous updates. On one occassion when
asked to restart now or later after McAfee finished updating, I chose later.
I then installed LogMeIn on this computer so that upon reboot I would have
more control.

That may or may have nothing to do with issue now but ever since then, when
warm or cold re-start of computer is done, computer does not obtain an IP.
Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
which works just fine.

Any thoughts on how to resolve ??

My System SpecsSystem Spec
Old 07-05-2009   #2 (permalink)
Sarah C


 
 

Re: Lose IP After Shutdown

Hi Jim,

Thanks. I had tried turning off all features of McAfee although did not
pull from Msconfig.... I will try that once I have access to the laptop
again..... it is currently being used eslewhere on vacation and wireless
connection is just fine ..... so .... may just be internal nic card perhpas
???

- Sarah

"Jim" wrote:
Quote:

> On Sat, 4 Jul 2009 03:52:01 -0700, Sarah C
> <SarahC@xxxxxx> wrote:
>
Quote:

> >Brother purchased new laptop. Vista Home Basic 32 bit SP1. Turned on
> >machine and connected fine via ethernet cable to home network.
> >
> >I logged in remotely and watched and acted when required as both Vista and
> >McAfee downloaded and installed numerous updates. On one occassion when
> >asked to restart now or later after McAfee finished updating, I chose later.
> >I then installed LogMeIn on this computer so that upon reboot I would have
> >more control.
>
Quote:

> >That may or may have nothing to do with issue now but ever since then, when
> >warm or cold re-start of computer is done, computer does not obtain an IP.
> >Have to go to CPanel/Network/Diagnose and choose automatic rediscovery of IP
> >which works just fine.
> >
> >Any thoughts on how to resolve ??
>
> Disable McAfee , reboot , see if it obtains an IP . ( Start without
> McAfee )
>
My System SpecsSystem Spec
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