On Sat, 11 Jul 2009 11:42:10 -0400, "Mike Hall - MVP"
> <rmo555@xxxxxx> wrote in message
> > System Restore will not restore my HP laptop to ANY point in the past.
> > I get a message which says it encountered an unspecified error (VISTA).
> > Also, I tried to access System Restore in safe mode and can't find it.
> > Can someone tell me what to try? My Device Manager doesn't indicate
> > any problems. Thanks.
> Malware often affects restore points, so if you have recently picked up
> malware and have taken steps to remove it, you may also have to disable
> restore points, then re-enable for the function to work again..
Any form of malware--whether spyware, virus, trojan, or anything
else--in a restore point is completely innocuous and can do nothing at
all *unless* you restore from that restore point.
As you say, the only way to remove the malware from the restore
points is to turn off System Restore, then turn it back on, but that
will delete *all* your restore points, not just the infected one(s).
If there are some restore points that have been created since the
malware was gotten rid of, you may want to keep those. So
alternatively you can just wait for the infected point(s) to fall of
the end of the chain--a maximum of 90 days. Note that that alternative
may keep some non-infected restore points, but also requires care and
good record-keeping to make sure you don't accidentally restore from
an infected restore point.
My personal preference is to keep the good restore points and be sure
your record-keeping of which are infected is accurate.
> If you are trying to use restore points to overcome a malware problem, the
> forget it for the reason above.
I second that motion-- very strongly.
Ken Blake, Microsoft MVP - Windows Desktop Experience
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