Thanks Malke, I do not know of any changes. This happens when I use
Internet Explorer and Firefox. Beyond that you have lost me, I am pretty
much a novice. Please explain "no-add-ons mode". The issue is not on a
message. It occurs when I have used Internet Explorer or Firefox to search
for a product and when I find the page with info on the product and I print
that page part of the printed information is faded. If I print it in color
with my ink jet printer all the information prints out brightly, but if I
print the page in black and white laser that is when part of the printing is
faded. Why does this only happen on the black and white laser printer. As
I stated I did check the toner on the laser printer, it is OK.
"Malke" <malke@xxxxxx> wrote in message
> Victoria HT wrote:
>> Yes, I did check the toner, it is good and usually all pages print out
>> evenly and brightly. The problem is for instance, is printing a page
>> photo or information about a product and then maybe the address for the
>> company will print out very faded but the rest of the page is normal.
> So this only happens when using Internet Explorer and Windows Mail? Is the
> printing issue in Mail on an actual message or when you click a link,
> opening the link in IE? IE7 or IE8? Does the same issue happen if you use
> Firefox? IE in no-add-ons mode?
> The First Question Of Troubleshooting: If the problem is new, what changed
> between the time things worked and the time they didn't?
> Elephant Boy Computers - Don't Panic!