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Vista - Hp Total Care Advisor

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Old 08-11-2009   #1 (permalink)
Dar


 
 

Hp Total Care Advisor

I don't know if I am in the right place. But the people here seem to know
what they are talking about.
I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista Home
Premium SP2. I have already talked and emailed HP about 20 times. I had a
problem with total care advisor so HP told me to uninstall it and then
reinstall it so I did and the website they gave me to download it was really
to update it and would not install. Now they say I have to do a system
recovery. So I am here to beg for help. Is there anyway to download the HP
Total Care Advisor without doing a system recovery? I was told by HP that I
need this to do hp updates and it is important for my computer. ( I am what
you call a computer dummy) Please help.

My System SpecsSystem Spec
Old 08-11-2009   #2 (permalink)
Malke


 
 

Re: Hp Total Care Advisor

Dar wrote:
Quote:

> I don't know if I am in the right place. But the people here seem to know
> what they are talking about.
> I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista
> Home Premium SP2. I have already talked and emailed HP about 20 times. I
> had a problem with total care advisor so HP told me to uninstall it and
> then reinstall it so I did and the website they gave me to download it was
> really to update it and would not install. Now they say I have to do a
> system recovery. So I am here to beg for help. Is there anyway to download
> the HP Total Care Advisor without doing a system recovery? I was told by
> HP that I need this to do hp updates and it is important for my computer.
> ( I am what you call a computer dummy) Please help.
Actually there is no need to run the HP Total Care Advisor. It's a bloated,
invasive piece of software that will do your computer no good. I always
disable it from running on clients' machines. Vista has its own built-in
updating and troubleshooting tools. The HP Total Care Advisor is totally
unnecessary. If it is currently uninstalled I'd just leave it that way.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
Old 08-11-2009   #3 (permalink)
Dar


 
 

Re: Hp Total Care Advisor

OK thank you so much. I wish you can take my computer and do what needs to be
done. But anyway what about HP Update that will not work since I unistalled
HP total care advisor. Does that make a difference or not?

"Malke" wrote:
Quote:

> Dar wrote:
>
Quote:

> > I don't know if I am in the right place. But the people here seem to know
> > what they are talking about.
> > I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista
> > Home Premium SP2. I have already talked and emailed HP about 20 times. I
> > had a problem with total care advisor so HP told me to uninstall it and
> > then reinstall it so I did and the website they gave me to download it was
> > really to update it and would not install. Now they say I have to do a
> > system recovery. So I am here to beg for help. Is there anyway to download
> > the HP Total Care Advisor without doing a system recovery? I was told by
> > HP that I need this to do hp updates and it is important for my computer.
> > ( I am what you call a computer dummy) Please help.
>
> Actually there is no need to run the HP Total Care Advisor. It's a bloated,
> invasive piece of software that will do your computer no good. I always
> disable it from running on clients' machines. Vista has its own built-in
> updating and troubleshooting tools. The HP Total Care Advisor is totally
> unnecessary. If it is currently uninstalled I'd just leave it that way.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>
>
My System SpecsSystem Spec
Old 08-11-2009   #4 (permalink)
Dar


 
 

Re: Hp Total Care Advisor

Me again I also wanted to say I have Kaspersky Internet Security and Windows
Defender

"Malke" wrote:
Quote:

> Dar wrote:
>
Quote:

> > I don't know if I am in the right place. But the people here seem to know
> > what they are talking about.
> > I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista
> > Home Premium SP2. I have already talked and emailed HP about 20 times. I
> > had a problem with total care advisor so HP told me to uninstall it and
> > then reinstall it so I did and the website they gave me to download it was
> > really to update it and would not install. Now they say I have to do a
> > system recovery. So I am here to beg for help. Is there anyway to download
> > the HP Total Care Advisor without doing a system recovery? I was told by
> > HP that I need this to do hp updates and it is important for my computer.
> > ( I am what you call a computer dummy) Please help.
>
> Actually there is no need to run the HP Total Care Advisor. It's a bloated,
> invasive piece of software that will do your computer no good. I always
> disable it from running on clients' machines. Vista has its own built-in
> updating and troubleshooting tools. The HP Total Care Advisor is totally
> unnecessary. If it is currently uninstalled I'd just leave it that way.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>
>
My System SpecsSystem Spec
Old 08-11-2009   #5 (permalink)
David B.


 
 

Re: Hp Total Care Advisor

Remove that and don't reinstall it either.

--


------
"Dar" <Dar@xxxxxx> wrote in message
news:B47F89A9-9CFA-4536-B964-77B7782FCC80@xxxxxx
Quote:

> OK thank you so much. I wish you can take my computer and do what needs to
> be
> done. But anyway what about HP Update that will not work since I
> unistalled
> HP total care advisor. Does that make a difference or not?
>
> "Malke" wrote:
>
Quote:

>> Dar wrote:
>>
Quote:

>> > I don't know if I am in the right place. But the people here seem to
>> > know
>> > what they are talking about.
>> > I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista
>> > Home Premium SP2. I have already talked and emailed HP about 20 times.
>> > I
>> > had a problem with total care advisor so HP told me to uninstall it and
>> > then reinstall it so I did and the website they gave me to download it
>> > was
>> > really to update it and would not install. Now they say I have to do a
>> > system recovery. So I am here to beg for help. Is there anyway to
>> > download
>> > the HP Total Care Advisor without doing a system recovery? I was told
>> > by
>> > HP that I need this to do hp updates and it is important for my
>> > computer.
>> > ( I am what you call a computer dummy) Please help.
>>
>> Actually there is no need to run the HP Total Care Advisor. It's a
>> bloated,
>> invasive piece of software that will do your computer no good. I always
>> disable it from running on clients' machines. Vista has its own built-in
>> updating and troubleshooting tools. The HP Total Care Advisor is totally
>> unnecessary. If it is currently uninstalled I'd just leave it that way.
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> http://www.elephantboycomputers.com/#FAQ
>>
>>
My System SpecsSystem Spec
Old 08-11-2009   #6 (permalink)
Malke


 
 

Re: Hp Total Care Advisor

Dar wrote:
Quote:

> OK thank you so much. I wish you can take my computer and do what needs to
> be done. But anyway what about HP Update that will not work since I
> unistalled HP total care advisor. Does that make a difference or not?
You don't want HP Update running either.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
Old 08-11-2009   #7 (permalink)


Vista Business/Home Premium/Ultimate x64/Server 2008 X64
 
 

Re: Hp Total Care Advisor

Hello Dar. HPs software has always seemed bloated and slow. The total care adviser is probably the worst of it. You should also notice the bloat if you ever installed one of their printers. Heres a trick, download the latest "basic driver" from their website, extract it with WinRAR and run the "add a printer wizard".

Anyways the HP update feature is really useless. Most of HPs software is really buggy(did I say bloated?) and your system will run better without it.
My System SpecsSystem Spec
Old 08-11-2009   #8 (permalink)
Dar


 
 

Re: Hp Total Care Advisor

Hello, ok I have a cannon printer which I will be getting a new on in a few
months because this one is not working right. But anyway you are dealing with
a computer dummy, I do not know what you mean by: ( Heres a trick,
Quote:

> download the latest "basic driver" from their website, extract it with
> WinRAR and run the "add a printer wizard". ) If things are not explained step by step I am confused. I am not very computer wise. And should I just uninstall the hp update from my control panel then go to programs and unistall? Thanks for all the help you can give.
"joel406" wrote:
Quote:

>
> Hello Dar. HPs software has always seemed bloated and slow. The total
> care adviser is probably the worst of it. You should also notice the
> bloat if you ever installed one of their printers. Heres a trick,
> download the latest "basic driver" from their website, extract it with
> WinRAR and run the "add a printer wizard".
>
> Anyways the HP update feature is really useless. Most of HPs software
> is really buggy(did I say bloated?) and your system will run better
> without it.
>
>
> --
> joel406
>
My System SpecsSystem Spec
Old 08-17-2009   #9 (permalink)


7, 64x
 
 

HP hardware: HP software: Finding this thread caused me to register just to throw in my two cents... after first getting a HP computer, the first step after the first start-up is uninstall... uninstall... uninstall... all the extras, games, helpers... Instead of HP update, just know your model number and swing by their site once in a while... but that hasn't even been necessary for me, as I find windows update tracks most of what I need.

As for printer drivers... I got this 5600 all-in-one unit, HP wants me to install a 450MB process (that comes with three services) just to print "hello world." What I did (last time*) was disable the printer - uninstall the driver - run a search of my hard drive for "HP" - uninstall or remove all offending programs, files, folders... then simply restart. On reboot, Windows should find a "disabled device without a driver" and automatically use a generic Microsoft driver. I've used XP, Vista, and now 7; each one was able to automatically find and enable my printer.

*this time I just installed the OS (Win7) and did not install any HP crap.

That said: FIRST THING you might want to do is set a restore point. Click "Control Panel," click "System," click "Advanced System Settings." In the pop-up window, select tab, "System Protection." The option at the bottom "create restore point right now" is your friend.

My last computer was a Compaq (which ran HP crap,) my latest is straight HP, so I have like five years experience in dealing with HP software - and I haven't found that I needed any of it.
My System SpecsSystem Spec
Old 08-17-2009   #10 (permalink)
Dar


 
 

Re: Hp Total Care Advisor

Thanks for your input. But I am what you call a computer dummy. I have a
canon MP500 and I had to have them send me a cd to download because the
printer did not work with this Hp Pavilion so I am not good at this as of
what to uninstall and stuff like that. But thank for any help you can give.

"ellenjanuary" wrote:
Quote:

>
> HP hardware: HP software: Finding this thread caused me to
> register just to throw in my two cents... after first getting a HP
> computer, the first step after the first start-up is uninstall...
> uninstall... uninstall... all the extras, games, helpers... Instead of
> HP update, just know your model number and swing by their site once in a
> while... but that hasn't even been necessary for me, as I find windows
> update tracks most of what I need.
>
> As for printer drivers... I got this 5600 all-in-one unit, HP wants me
> to install a 450MB process (that comes with three services) just to
> print "hello world." What I did (last time*) was disable the printer -
> uninstall the driver - run a search of my hard drive for "HP" -
> uninstall or remove all offending programs, files, folders... then
> simply restart. On reboot, Windows should find a "disabled device
> without a driver" and automatically use a generic Microsoft driver. I've
> used XP, Vista, and now 7; each one was able to automatically find and
> enable my printer.
>
> *-this time I just installed the OS (Win7) and did not install any HP
> crap.-
>
> That said: FIRST THING you might want to do is set a restore point.
> Click "Control Panel," click "System," click "Advanced System Settings."
> In the pop-up window, select tab, "System Protection." The option at the
> bottom "create restore point right now" is your friend.
>
> My last computer was a Compaq (which ran HP crap,) my latest is
> straight HP, so I have like five years experience in dealing with HP
> software - and I haven't found that I needed any of it.
>
>
> --
> ellenjanuary
>
My System SpecsSystem Spec
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