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Fatal System Error when installing Vista with MSI K9NGM motherboar
  1. #1


    Tom Guest

    Fatal System Error when installing Vista with MSI K9NGM motherboar

    I'm attempting to install Wndows Vista RC1 on a system with the following
    hardware:

    Motherboard - MSI K9NGM (NVIDIA MCP51G chipset)
    Bios - AMI 3.10 (latest version)
    CPU - AMD Athlon 64 X2 4200+
    Memory - 2 x 1 Gig Corsair DDR2
    Video Card - NVIDIA GeForce 7300 GT
    Hard Drive - Maxtor 7V250F0 SATA
    DVD Drive - Samsung SH-S182DB

    However, once the installation process gets as far as (c) Microsoft with the
    moving green bar the PC blue screens with the following message:

    STOP: c000021a {Fatal System Error}
    The initial session process or system process terminated unexpectedly with a
    status of 0x00000000 (0xc0000001 0x001003b4).
    The system has been shut down.

    So far I've tried:
    * Clean install with 32-bit Vista
    * Clean install with 64-bit Vista
    * Upgrade from 32-bit XP to 32-bit Vista
    * Disabling all motherboard peripherals except for primary IDE channel (DVD
    drive is on this)
    * Configuring memory as Dual-channel, configuring memory as Single-channel,
    removing 2nd DIMM

    Does anyone have any other suggestions?



    Has anyone managed to install Vista on an MSI K9NGM mother board or on a
    motherboard with an NVIDIA MCP51G chipset?

    Thanks,

    Tom.

      My System SpecsSystem Spec

  2. #2


    Jdr Guest

    Re: Fatal System Error when installing Vista with MSI K9NGM motherboar

    What OS were you running with this configuration before you've
    tried to install Vista?

    In this case it might be BIOS, as sometimes the latest is not the best...-


    "Tom" <Tom@discussions.microsoft.com> wrote in message
    news:C3768FAB-EC0B-4136-B402-E7BFF26E857D@microsoft.com...
    > I'm attempting to install Wndows Vista RC1 on a system with the following
    > hardware:
    >
    > Motherboard - MSI K9NGM (NVIDIA MCP51G chipset)
    > Bios - AMI 3.10 (latest version)
    > CPU - AMD Athlon 64 X2 4200+
    > Memory - 2 x 1 Gig Corsair DDR2
    > Video Card - NVIDIA GeForce 7300 GT
    > Hard Drive - Maxtor 7V250F0 SATA
    > DVD Drive - Samsung SH-S182DB
    >
    > However, once the installation process gets as far as (c) Microsoft with
    > the
    > moving green bar the PC blue screens with the following message:
    >
    > STOP: c000021a {Fatal System Error}
    > The initial session process or system process terminated unexpectedly with
    > a
    > status of 0x00000000 (0xc0000001 0x001003b4).
    > The system has been shut down.
    >
    > So far I've tried:
    > * Clean install with 32-bit Vista
    > * Clean install with 64-bit Vista
    > * Upgrade from 32-bit XP to 32-bit Vista
    > * Disabling all motherboard peripherals except for primary IDE channel
    > (DVD
    > drive is on this)
    > * Configuring memory as Dual-channel, configuring memory as
    > Single-channel,
    > removing 2nd DIMM
    >
    > Does anyone have any other suggestions?
    >
    > Has anyone managed to install Vista on an MSI K9NGM mother board or on a
    > motherboard with an NVIDIA MCP51G chipset?
    >
    > Thanks,
    >
    > Tom.



      My System SpecsSystem Spec

  3. #3


    DarkDALO Guest

    RE: Fatal System Error when installing Vista with MSI K9NGM motherboar



    "Tom" wrote:

    > I'm attempting to install Wndows Vista RC1 on a system with the following
    > hardware:
    >
    > Motherboard - MSI K9NGM (NVIDIA MCP51G chipset)
    > Bios - AMI 3.10 (latest version)
    > CPU - AMD Athlon 64 X2 4200+
    > Memory - 2 x 1 Gig Corsair DDR2
    > Video Card - NVIDIA GeForce 7300 GT
    > Hard Drive - Maxtor 7V250F0 SATA
    > DVD Drive - Samsung SH-S182DB
    >
    > However, once the installation process gets as far as (c) Microsoft with the
    > moving green bar the PC blue screens with the following message:
    >
    > STOP: c000021a {Fatal System Error}
    > The initial session process or system process terminated unexpectedly with a
    > status of 0x00000000 (0xc0000001 0x001003b4).
    > The system has been shut down.
    >
    > So far I've tried:
    > * Clean install with 32-bit Vista
    > * Clean install with 64-bit Vista
    > * Upgrade from 32-bit XP to 32-bit Vista
    > * Disabling all motherboard peripherals except for primary IDE channel (DVD
    > drive is on this)
    > * Configuring memory as Dual-channel, configuring memory as Single-channel,
    > removing 2nd DIMM
    >
    > Does anyone have any other suggestions?
    >
    > Has anyone managed to install Vista on an MSI K9NGM mother board or on a
    > motherboard with an NVIDIA MCP51G chipset?
    >
    > Thanks,
    >
    > Tom.


      My System SpecsSystem Spec

  4. #4


    DarkDALO Guest

    RE: Fatal System Error when installing Vista with MSI K9NGM motherboar


    I have the same trouble with a similar configuration, same motherboard. So
    it's a motherboard incompatibility issue.

    "Tom" wrote:

    > I'm attempting to install Wndows Vista RC1 on a system with the following
    > hardware:
    >
    > Motherboard - MSI K9NGM (NVIDIA MCP51G chipset)
    > Bios - AMI 3.10 (latest version)
    > CPU - AMD Athlon 64 X2 4200+
    > Memory - 2 x 1 Gig Corsair DDR2
    > Video Card - NVIDIA GeForce 7300 GT
    > Hard Drive - Maxtor 7V250F0 SATA
    > DVD Drive - Samsung SH-S182DB
    >
    > However, once the installation process gets as far as (c) Microsoft with the
    > moving green bar the PC blue screens with the following message:
    >
    > STOP: c000021a {Fatal System Error}
    > The initial session process or system process terminated unexpectedly with a
    > status of 0x00000000 (0xc0000001 0x001003b4).
    > The system has been shut down.
    >
    > So far I've tried:
    > * Clean install with 32-bit Vista
    > * Clean install with 64-bit Vista
    > * Upgrade from 32-bit XP to 32-bit Vista
    > * Disabling all motherboard peripherals except for primary IDE channel (DVD
    > drive is on this)
    > * Configuring memory as Dual-channel, configuring memory as Single-channel,
    > removing 2nd DIMM
    >
    > Does anyone have any other suggestions?
    >
    > Has anyone managed to install Vista on an MSI K9NGM mother board or on a
    > motherboard with an NVIDIA MCP51G chipset?
    >
    > Thanks,
    >
    > Tom.


      My System SpecsSystem Spec

  5. #5


    Tom Guest

    RE: Fatal System Error when installing Vista with MSI K9NGM mother

    I contacted MSI to ask if the motherboard was compatible with Vista, they say:

    Dear Sir,

    Regarding to your concern, this board could support Windows Vista but due
    this OS not release yet so we can't supply such drivers.

    Regards,
    MSI Technical Support Team



    "DarkDALO" wrote:

    >
    > I have the same trouble with a similar configuration, same motherboard. So
    > it's a motherboard incompatibility issue.
    >



      My System SpecsSystem Spec

  6. #6


    Nomix Guest

    Re: Fatal System Error when installing Vista with MSI K9NGM motherboar


    This might be a bit late for you guy's but this is the link 2 the newest
    bios release A7252nms.330, It worked a treat 4 me .................

    ftp://ftp.msi.com.tw/BIOS/7252/


    --
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    View this thread: http://forums.techarena.in/showthread.php?t=616616

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  7. #7


    Robyn Guest

    Re: Fatal System Error when installing Vista with MSI K9NGM mother

    I have a msi motherboard, mine supports vista (all versions), I'm sorry I
    seen the model # within those forums you have links too, and seen what the
    model # of the motherboard. That motherboard, not does support vista! My
    advice replace with a newer motherboard perhaps. Hope it all works out!
    --
    Robyn


    "facu" wrote:

    >
    > Try to use LiveUpdate for update the BIOS version, or try this link:
    > http://download1.msi.com.tw/files/do...xe/7252v34.zip
    >
    >
    > --
    > facu
    > ------------------------------------------------------------------------
    > facu's Profile: http://forums.techarena.in/member.php?userid=38827
    > View this thread: http://forums.techarena.in/showthread.php?t=616616
    >
    > http://forums.techarena.in
    >
    >

      My System SpecsSystem Spec

  8. #8


    facu Guest

    Re: Fatal System Error when installing Vista with MSI K9NGM motherboar


    Watch the README included in the link.
    How are they going to fix an error in Vista, if not does support
    vista?
    (My BIOS Release is V3.3)


    This is the text included:


    -K9NGM (MS-7252) V3.4 BIOS Release
    -------------------------------------------------
    No need to release the BIOS to web site.
    Only release the BIOS for LiveUpdate only because of MAC address will
    be erase.
    -------------------------------------------------
    1. This is AMI BIOS release
    2. This BIOS fixes the following problem of the previous version:
    - Update CPU ID.
    - Fixed PS2 mouse cannot work after resume from S3 under Vista.
    - Fixed system cannot use 1G * 2 pcs memory.
    3. 2007/05/18-


    --
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