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| | #1 (permalink) |
| | Computer automatically restarts before loading windows Hi, I really hope someone can help me out here. I'm at a bit of a loss. I use my computer for school work and it is pretty much imperative that I don't lose anything while trying to fix it. Here is what happened; Yesterday I was going about my business (visiting my usual morning sites, nothing out of the ordinary), when I had to open Internet Explorer (I use Mozilla) to access my school email account. Everything went fine and when I was done I reopened Mozilla to browse again. I got one of those annoying spam web popups saying I had a computer infection and clicked out of it. A few minutes later my pc just randomly rebooted. I have had viruses before but it has never shut down randomly before. So I immediately restarted in safemode and ran my spyware tools. I found 3 trojans (I no longer remember their names) and removed them. I rebooted and it starts to load windows but reboots before it reaches the user account screen. I can get into safe mode and I did run my spyware tools again, they didn't find anything at all. I figured I had somehow damaged my system and so I downloaded a windows repair disc and repaired it. It didn't work. I've run startup repair and that didn't work or find anything wrong either. Please help! Thanks, Erin -- erincait ------------------------------------------------------------------------ erincait's Profile: http://forums.techarena.in/members/130722.htm View this thread: http://forums.techarena.in/vista-help/1240042.htm http://forums.techarena.in |
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| | #2 (permalink) |
| | Re: Computer automatically restarts before loading windows I bet your PC is either still infected or the system files are damaged/deleted. At this point, I'd say the best course of action is to flatten and rebuild. "erincait" <erincait.3xsuvb@xxxxxx> wrote in message news:erincait.3xsuvb@xxxxxx <removed> Quote: > So I immediately restarted in safemode and ran my spyware tools. I found > 3 trojans (I no longer remember their names) and removed them. I > rebooted and it starts to load windows but reboots before it reaches the > user account screen. I can get into safe mode and I did run my spyware > tools again, they didn't find anything at all. I figured I had somehow > damaged my system and so I downloaded a windows repair disc and repaired > it. It didn't work. I've run startup repair and that didn't work or > find anything wrong either. Please help! > > Thanks, > Erin > > > -- > erincait > ------------------------------------------------------------------------ > erincait's Profile: http://forums.techarena.in/members/130722.htm > View this thread: http://forums.techarena.in/vista-help/1240042.htm > > http://forums.techarena.in > |
My System Specs![]() |
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