Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista General

Vista - Computer automatically restarts before loading windows

Reply
 
Old 08-31-2009   #1 (permalink)
erincait


 
 

Computer automatically restarts before loading windows


Hi,
I really hope someone can help me out here. I'm at a bit of a loss. I
use my computer for school work and it is pretty much imperative that I
don't lose anything while trying to fix it.

Here is what happened;

Yesterday I was going about my business (visiting my usual morning
sites, nothing out of the ordinary), when I had to open Internet
Explorer (I use Mozilla) to access my school email account. Everything
went fine and when I was done I reopened Mozilla to browse again. I got
one of those annoying spam web popups saying I had a computer infection
and clicked out of it. A few minutes later my pc just randomly rebooted.
I have had viruses before but it has never shut down randomly before.
So I immediately restarted in safemode and ran my spyware tools. I found
3 trojans (I no longer remember their names) and removed them. I
rebooted and it starts to load windows but reboots before it reaches the
user account screen. I can get into safe mode and I did run my spyware
tools again, they didn't find anything at all. I figured I had somehow
damaged my system and so I downloaded a windows repair disc and repaired
it. It didn't work. I've run startup repair and that didn't work or
find anything wrong either. Please help!

Thanks,
Erin


--
erincait
------------------------------------------------------------------------
erincait's Profile: http://forums.techarena.in/members/130722.htm
View this thread: http://forums.techarena.in/vista-help/1240042.htm

http://forums.techarena.in


My System SpecsSystem Spec
Old 08-31-2009   #2 (permalink)
John


 
 

Re: Computer automatically restarts before loading windows

I bet your PC is either still infected or the system files are
damaged/deleted. At this point, I'd say the best course of action is to
flatten and rebuild.

"erincait" <erincait.3xsuvb@xxxxxx> wrote in message
news:erincait.3xsuvb@xxxxxx
<removed>
Quote:

> So I immediately restarted in safemode and ran my spyware tools. I found
> 3 trojans (I no longer remember their names) and removed them. I
> rebooted and it starts to load windows but reboots before it reaches the
> user account screen. I can get into safe mode and I did run my spyware
> tools again, they didn't find anything at all. I figured I had somehow
> damaged my system and so I downloaded a windows repair disc and repaired
> it. It didn't work. I've run startup repair and that didn't work or
> find anything wrong either. Please help!
>
> Thanks,
> Erin
>
>
> --
> erincait
> ------------------------------------------------------------------------
> erincait's Profile: http://forums.techarena.in/members/130722.htm
> View this thread: http://forums.techarena.in/vista-help/1240042.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Computer automatically restarts before loading windows Vista General
System automatically restarts itself Windows Updates
PC restarts automatically Vista General
Windows cannot repair this computer automatically - help! Vista performance & maintenance
Computer RESTARTS automatically after SHUT DOWN Vista performance & maintenance


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46