Vista - RTM Vista and Nero 7

"Jon Abbott" <spam@sirbod.freeserve.co.uk> wrote in message
news:Te6dnQqUE80Y0MPYRVnyig@bt.com...
> "Brian W" <brian.NOSPAMwescombe@PLEASEntlworld.com> wrote:
>>Can somebody with the RTM release (the real one, not illegal
>>download!)
>>check whether installing Nero 7 causes the 'rundll32' and 'COM
>>Surrogate'
>>errors previously mentioned on this newsgroup?
>>
> Run DirectShow Filter Manager, and set the merit to "00200000" for
> all codecs
> that start "Nero".
>
> It's not a problem with Vista, but with the Nero MSI package. When
> a minimal
> install is done, it part installs the codecs, which causes the
> errors you're
> seeing when trying to thumbnail DivX video clips - as it didn't
> install the
> codec!

I don't believe that is accurate, since I did a typical install and I
still had the same COM surrogate errors. I also tried custom and
complete, and all installations gave me the same errors.

Note that each new install was with a new and clean install of Vista
(spare drive), not restores or uninstalls of Nero.

> Ahead need to fix the MSI.

I think it's a problem with the codec itself, not just the installer.

Still it needs to be corrected and Ahead has "Vista compatible"
splashed all over their main page, which it is not.

This is an easy fix..uninstall any divx or xvid codecs..install
ffdshow...voila..all fixed
"Bill" <bill@c.a> wrote in message
news:yvmdnf2DXfgJyMPYnZ2dnUVZ_vednZ2d@golden.net...
> "Jon Abbott" <spam@sirbod.freeserve.co.uk> wrote in message
> news:Te6dnQqUE80Y0MPYRVnyig@bt.com...
>> "Brian W" <brian.NOSPAMwescombe@PLEASEntlworld.com> wrote:
>>>Can somebody with the RTM release (the real one, not illegal download!)
>>>check whether installing Nero 7 causes the 'rundll32' and 'COM Surrogate'
>>>errors previously mentioned on this newsgroup?
>>>
>> Run DirectShow Filter Manager, and set the merit to "00200000" for all
>> codecs
>> that start "Nero".
>>
>> It's not a problem with Vista, but with the Nero MSI package. When a
>> minimal
>> install is done, it part installs the codecs, which causes the errors
>> you're
>> seeing when trying to thumbnail DivX video clips - as it didn't install
>> the
>> codec!
>
> I don't believe that is accurate, since I did a typical install and I
> still had the same COM surrogate errors. I also tried custom and complete,
> and all installations gave me the same errors.
>
> Note that each new install was with a new and clean install of Vista
> (spare drive), not restores or uninstalls of Nero.
>
>> Ahead need to fix the MSI.
>
> I think it's a problem with the codec itself, not just the installer.
>
> Still it needs to be corrected and Ahead has "Vista compatible" splashed
> all over their main page, which it is not.
>

No dice. I already have FFDShow codec pack installed. Still have the run 32
error. It was fine before Nero, all crapped up after Nero. My guess would be
that the problem is Nero.

"Daniel Lapointe" wrote:

> This is an easy fix..uninstall any divx or xvid codecs..install
> ffdshow...voila..all fixed
> "Bill" <bill@c.a> wrote in message
> news:yvmdnf2DXfgJyMPYnZ2dnUVZ_vednZ2d@golden.net...
> > "Jon Abbott" <spam@sirbod.freeserve.co.uk> wrote in message
> > news:Te6dnQqUE80Y0MPYRVnyig@bt.com...
> >> "Brian W" <brian.NOSPAMwescombe@PLEASEntlworld.com> wrote:
> >>>Can somebody with the RTM release (the real one, not illegal download!)
> >>>check whether installing Nero 7 causes the 'rundll32' and 'COM Surrogate'
> >>>errors previously mentioned on this newsgroup?
> >>>
> >> Run DirectShow Filter Manager, and set the merit to "00200000" for all
> >> codecs
> >> that start "Nero".
> >>
> >> It's not a problem with Vista, but with the Nero MSI package. When a
> >> minimal
> >> install is done, it part installs the codecs, which causes the errors
> >> you're
> >> seeing when trying to thumbnail DivX video clips - as it didn't install
> >> the
> >> codec!
> >
> > I don't believe that is accurate, since I did a typical install and I
> > still had the same COM surrogate errors. I also tried custom and complete,
> > and all installations gave me the same errors.
> >
> > Note that each new install was with a new and clean install of Vista
> > (spare drive), not restores or uninstalls of Nero.
> >
> >> Ahead need to fix the MSI.
> >
> > I think it's a problem with the codec itself, not just the installer.
> >
> > Still it needs to be corrected and Ahead has "Vista compatible" splashed
> > all over their main page, which it is not.
> >
>

"Jon Abbott" <spam@sirbod.freeserve.co.uk> wrote in message
news:Te6dnQqUE80Y0MPYRVnyig@bt.com...
> "Brian W" <brian.NOSPAMwescombe@PLEASEntlworld.com> wrote:
>>Can somebody with the RTM release (the real one, not illegal download!)
>>check whether installing Nero 7 causes the 'rundll32' and 'COM Surrogate'
>>errors previously mentioned on this newsgroup?
>>
>>(Browse to a folder containing MPEG files using Explorer, and see if the
>>error occurs with Thumbnail views)
>>
>>Thanks!
>>
> Run DirectShow Filter Manager, and set the merit to "00200000" for all
> codecs
> that start "Nero".
>
> It's not a problem with Vista, but with the Nero MSI package. When a
> minimal
> install is done, it part installs the codecs, which causes the errors
> you're
> seeing when trying to thumbnail DivX video clips - as it didn't install
> the
> codec!

Except I don't have any DivX clips, all mine are MPEG or MOV. It's only
giving the error on MPEG files

Brian W wrote:

> Can somebody with the RTM release (the real one, not illegal download!)
> check whether installing Nero 7 causes the 'rundll32' and 'COM
> Surrogate' errors previously mentioned on this newsgroup?
>
> (Browse to a folder containing MPEG files using Explorer, and see if the
> error occurs with Thumbnail views)
>
> Thanks!
>
Yeah it still does it. I switched to Roxio 9.
No problems.
Frank

Roxio 9 looks good, if Nero don't sort the problem out I'll consider getting
it.

"Frank" <fb@nospamm.cmm> wrote in message
news:%23Hg3c$xCHHA.4016@TK2MSFTNGP02.phx.gbl...
> Brian W wrote:
>
>> Can somebody with the RTM release (the real one, not illegal download!)
>> check whether installing Nero 7 causes the 'rundll32' and 'COM Surrogate'
>> errors previously mentioned on this newsgroup?
>>
>> (Browse to a folder containing MPEG files using Explorer, and see if the
>> error occurs with Thumbnail views)
>>
>> Thanks!
>>
> Yeah it still does it. I switched to Roxio 9.
> No problems.
> Frank

"Brian W" <brian.NOSPAMwescombe@PLEASEntlworld.com> wrote:
>
>"Jon Abbott" <spam@sirbod.freeserve.co.uk> wrote in message
<snip>
>> It's not a problem with Vista, but with the Nero MSI package. When a
>> minimal
>> install is done, it part installs the codecs, which causes the errors
>> you're
>> seeing when trying to thumbnail DivX video clips - as it didn't install
>> the
>> codec!
>
>Except I don't have any DivX clips, all mine are MPEG or MOV. It's only
>giving the error on MPEG files
>
>
Yes, it causes the same issue with MPEG's as well. Just do as I said in the
original message, and your problems will go away.

Alternatively perform a full install, with all options and then run all the
software once, to force registration of all the codecs. Again, it's down to
poor packaging by Ahead.