I have posted this question before and I got no helpful replies so I thought
I would have another go and see if anyone could help me out with this
problem.

If I press F1 the windows help pops up and tries to download the help file
from the internet. It tries and fails.
I get an error saying that "Internet Explorer could not open this internet
site. The requested site is either unavailable or cannot be found. Please
try again later."

I am running windows vista RC2 , build 5744
I am connected by a 8 meg always on broadband connection via modem roughter.
I am using Norton anti virus version 10.2.0.224
I am using the firewall that comes with windows

I am at a loss.

Any help or information would grateful accepted.

NIK

P.S is there anywhere I could download them from somewhere else (manually)



--
Remove NOSPAM for personal reply

see http://support.microsoft.com/kb/917607


"nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>I have posted this question before and I got no helpful replies so I
>thought I would have another go and see if anyone could help me out with
>this problem.
>
> If I press F1 the windows help pops up and tries to download the help file
> from the internet. It tries and fails.
> I get an error saying that "Internet Explorer could not open this internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> I am running windows vista RC2 , build 5744
> I am connected by a 8 meg always on broadband connection via modem
> roughter.
> I am using Norton anti virus version 10.2.0.224
> I am using the firewall that comes with windows
>
> I am at a loss.
>
> Any help or information would grateful accepted.
>
> NIK
>
> P.S is there anywhere I could download them from somewhere else (manually)
>
> --
> Remove NOSPAM for personal reply

Is that the beta Norton AV for Vista?
Regular NAV will not run on Vista
"nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>I have posted this question before and I got no helpful replies so I
>thought I would have another go and see if anyone could help me out with
>this problem.
>
> If I press F1 the windows help pops up and tries to download the help file
> from the internet. It tries and fails.
> I get an error saying that "Internet Explorer could not open this internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> I am running windows vista RC2 , build 5744
> I am connected by a 8 meg always on broadband connection via modem
> roughter.
> I am using Norton anti virus version 10.2.0.224
> I am using the firewall that comes with windows
>
> I am at a loss.
>
> Any help or information would grateful accepted.
>
> NIK
>
> P.S is there anywhere I could download them from somewhere else (manually)
>
> --
> Remove NOSPAM for personal reply

there will be a download from MSFT to reinstall this support I have heard,
but it isn't in by default. You will have to wait till that download is
available.
--
Josh
http://windowsconnected.com
"nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>I have posted this question before and I got no helpful replies so I
>thought I would have another go and see if anyone could help me out with
>this problem.
>
> If I press F1 the windows help pops up and tries to download the help file
> from the internet. It tries and fails.
> I get an error saying that "Internet Explorer could not open this internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> I am running windows vista RC2 , build 5744
> I am connected by a 8 meg always on broadband connection via modem
> roughter.
> I am using Norton anti virus version 10.2.0.224
> I am using the firewall that comes with windows
>
> I am at a loss.
>
> Any help or information would grateful accepted.
>
> NIK
>
> P.S is there anywhere I could download them from somewhere else (manually)
>
> --
> Remove NOSPAM for personal reply

That is the corporate version

NIK

--
Remove NOSPAM for personal reply
"Nero" <nero@rome.it> wrote in message
news:urOtIcADHHA.4832@TK2MSFTNGP06.phx.gbl...
> Is that the beta Norton AV for Vista?
> Regular NAV will not run on Vista
> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
> news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>>I have posted this question before and I got no helpful replies so I
>>thought I would have another go and see if anyone could help me out with
>>this problem.
>>
>> If I press F1 the windows help pops up and tries to download the help
>> file from the internet. It tries and fails.
>> I get an error saying that "Internet Explorer could not open this
>> internet site. The requested site is either unavailable or cannot be
>> found. Please try again later."
>>
>> I am running windows vista RC2 , build 5744
>> I am connected by a 8 meg always on broadband connection via modem
>> roughter.
>> I am using Norton anti virus version 10.2.0.224
>> I am using the firewall that comes with windows
>>
>> I am at a loss.
>>
>> Any help or information would grateful accepted.
>>
>> NIK
>>
>> P.S is there anywhere I could download them from somewhere else
>> (manually)
>>
>> --
>> Remove NOSPAM for personal reply
>
>

Thanks John, but this should not be relevant as I am trying to bring up the
windows help and not a help file for a program.

NIK

--
Remove NOSPAM for personal reply
"John Barnes" <jbarnes@email.net> wrote in message
news:u1Zo9CADHHA.1224@TK2MSFTNGP04.phx.gbl...
> see http://support.microsoft.com/kb/917607
>
>
> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
> news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>>I have posted this question before and I got no helpful replies so I
>>thought I would have another go and see if anyone could help me out with
>>this problem.
>>
>> If I press F1 the windows help pops up and tries to download the help
>> file from the internet. It tries and fails.
>> I get an error saying that "Internet Explorer could not open this
>> internet site. The requested site is either unavailable or cannot be
>> found. Please try again later."
>>
>> I am running windows vista RC2 , build 5744
>> I am connected by a 8 meg always on broadband connection via modem
>> roughter.
>> I am using Norton anti virus version 10.2.0.224
>> I am using the firewall that comes with windows
>>
>> I am at a loss.
>>
>> Any help or information would grateful accepted.
>>
>> NIK
>>
>> P.S is there anywhere I could download them from somewhere else
>> (manually)
>>
>> --
>> Remove NOSPAM for personal reply
>

the Windows Help program will not ship as a component of Windows. Try using
Help and Support on the start menu

"nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
news:22D63585-9FC2-4B19-A605-47524B36848C@microsoft.com...
> Thanks John, but this should not be relevant as I am trying to bring up
> the windows help and not a help file for a program.
>
> NIK
>
> --
> Remove NOSPAM for personal reply
> "John Barnes" <jbarnes@email.net> wrote in message
> news:u1Zo9CADHHA.1224@TK2MSFTNGP04.phx.gbl...
>> see http://support.microsoft.com/kb/917607
>>
>>
>> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
>> news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>>>I have posted this question before and I got no helpful replies so I
>>>thought I would have another go and see if anyone could help me out with
>>>this problem.
>>>
>>> If I press F1 the windows help pops up and tries to download the help
>>> file from the internet. It tries and fails.
>>> I get an error saying that "Internet Explorer could not open this
>>> internet site. The requested site is either unavailable or cannot be
>>> found. Please try again later."
>>>
>>> I am running windows vista RC2 , build 5744
>>> I am connected by a 8 meg always on broadband connection via modem
>>> roughter.
>>> I am using Norton anti virus version 10.2.0.224
>>> I am using the firewall that comes with windows
>>>
>>> I am at a loss.
>>>
>>> Any help or information would grateful accepted.
>>>
>>> NIK
>>>
>>> P.S is there anywhere I could download them from somewhere else
>>> (manually)
>>>
>>> --
>>> Remove NOSPAM for personal reply
>>
>

I tried that and got the same end result?

NIK

--
Remove NOSPAM for personal reply
"John Barnes" <jbarnes@email.net> wrote in message
news:%23UVjx8ADHHA.3476@TK2MSFTNGP04.phx.gbl...
> the Windows Help program will not ship as a component of Windows. Try
> using Help and Support on the start menu
>
> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
> news:22D63585-9FC2-4B19-A605-47524B36848C@microsoft.com...
>> Thanks John, but this should not be relevant as I am trying to bring up
>> the windows help and not a help file for a program.
>>
>> NIK
>>
>> --
>> Remove NOSPAM for personal reply
>> "John Barnes" <jbarnes@email.net> wrote in message
>> news:u1Zo9CADHHA.1224@TK2MSFTNGP04.phx.gbl...
>>> see http://support.microsoft.com/kb/917607
>>>
>>>
>>> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
>>> news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>>>>I have posted this question before and I got no helpful replies so I
>>>>thought I would have another go and see if anyone could help me out with
>>>>this problem.
>>>>
>>>> If I press F1 the windows help pops up and tries to download the help
>>>> file from the internet. It tries and fails.
>>>> I get an error saying that "Internet Explorer could not open this
>>>> internet site. The requested site is either unavailable or cannot be
>>>> found. Please try again later."
>>>>
>>>> I am running windows vista RC2 , build 5744
>>>> I am connected by a 8 meg always on broadband connection via modem
>>>> roughter.
>>>> I am using Norton anti virus version 10.2.0.224
>>>> I am using the firewall that comes with windows
>>>>
>>>> I am at a loss.
>>>>
>>>> Any help or information would grateful accepted.
>>>>
>>>> NIK
>>>>
>>>> P.S is there anywhere I could download them from somewhere else
>>>> (manually)
>>>>
>>>> --
>>>> Remove NOSPAM for personal reply
>>>
>>
>

Apparently Help and Support downloads from this site:

http://windowshelp.microsoft.com/Win...S/default.mspx

Are you able to access the site using IE?

Dean

http://windowshelp.microsoft.com/Win...S/default.mspx
"nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>I have posted this question before and I got no helpful replies so I
>thought I would have another go and see if anyone could help me out with
>this problem.
>
> If I press F1 the windows help pops up and tries to download the help file
> from the internet. It tries and fails.
> I get an error saying that "Internet Explorer could not open this internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> I am running windows vista RC2 , build 5744
> I am connected by a 8 meg always on broadband connection via modem
> roughter.
> I am using Norton anti virus version 10.2.0.224
> I am using the firewall that comes with windows
>
> I am at a loss.
>
> Any help or information would grateful accepted.
>
> NIK
>
> P.S is there anywhere I could download them from somewhere else (manually)
>
> --
> Remove NOSPAM for personal reply

IE 7 (the one that came with Vista) is my default browser.

If I click the link the site opens alright.

NIK

--
Remove NOSPAM for personal reply
"dean-dean" <dean-dean@discussions.microsoft.com> wrote in message
news:40778F2A-8D56-4440-8D57-6F477CB1A51A@microsoft.com...
> Apparently Help and Support downloads from this site:
>
> http://windowshelp.microsoft.com/Win...S/default.mspx
>
> Are you able to access the site using IE?
>
> Dean
>
> http://windowshelp.microsoft.com/Win...S/default.mspx
> "nicholas" <niknik1971NOSPAM@btinternet.com> wrote in message
> news:B2252DFF-B25C-4EBC-981A-3A48BDEFEDD8@microsoft.com...
>>I have posted this question before and I got no helpful replies so I
>>thought I would have another go and see if anyone could help me out with
>>this problem.
>>
>> If I press F1 the windows help pops up and tries to download the help
>> file from the internet. It tries and fails.
>> I get an error saying that "Internet Explorer could not open this
>> internet site. The requested site is either unavailable or cannot be
>> found. Please try again later."
>>
>> I am running windows vista RC2 , build 5744
>> I am connected by a 8 meg always on broadband connection via modem
>> roughter.
>> I am using Norton anti virus version 10.2.0.224
>> I am using the firewall that comes with windows
>>
>> I am at a loss.
>>
>> Any help or information would grateful accepted.
>>
>> NIK
>>
>> P.S is there anywhere I could download them from somewhere else
>> (manually)
>>
>> --
>> Remove NOSPAM for personal reply
>