Hello,



When I try to install Vista SP 2, it goes great until the end where I keep
getting the same error - "The SMI primitive installer failed during setup or
servicing". In the details it lists
"ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the only
true service pack to vista is Windows 7 (lol), but has anyone have this
error before?

Thanks.

Cross posted to microsoft.public.windowsupdate.

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"Mike" <home@newsgroup> wrote in message
news:99BAF9AC-4DA8-47C3-804D-FA2C4359FD8A@newsgroup

> Hello,
>
> When I try to install Vista SP 2, it goes great until the end where I keep
> getting the same error - "The SMI primitive installer failed during setup
> or servicing". In the details it lists
> "ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the
> only true service pack to vista is Windows 7 (lol), but has anyone have
> this error before?
>
> Thanks.

I have never seen that. Maybe some process throws a monkey wrench into the installer. I would try again - but in Safe Mode. That eliminates all possible interferences.

cf.
http://social.answers.microsoft.com/...-bce64193a1af/

cf.
http://social.answers.microsoft.com/...c-3c1e22c6fd28

SP2 Prerequisite Updates may include:

. Description of the Windows Vista and Windows Server 2008 installation
software feature update (28 Apr-09)
http://support.microsoft.com/kb/955430

. Description of the System Update Readiness Tool for Windows Vista, for
Windows Server 2008, and for Windows 7 (22 Sept-09)
http://support.microsoft.com/kb/947821

Have both KB955430 and KB947821 been installed?

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support, originally
scheduled to end 26 November 2009, has been extended until 26 February 2010.
Availability of chat or e-mail support differs depending on your geographic
location. Some issues may require more advanced support for which there is a
charge. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

> "Mike" <home@newsgroup> wrote in message
> news:99BAF9AC-4DA8-47C3-804D-FA2C4359FD8A@newsgroup

>> When I try to install Vista SP 2, it goes great until the end where I
>> keep
>> getting the same error - "The SMI primitive installer failed during setup
>> or servicing". In the details it lists
>> "ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)" I realize that the
>> only true service pack to vista is Windows 7 (lol), but has anyone have
>> this error before?
>>
>> Thanks.