On 2/17/10, drumz posted:
> My sons toshiba laptop just turned off and won't restart not matter what I've
> I tried starting in safe mode and just about every other option. I can boot
> from the CD but it just returns back to Launch Startup Repair or Start
> Windows Normally.
> This is the error:
> Status: 0xc00000e9
> Unexpected I/O Error
> And says it could be due to a recent change in hardware or software
> He says that he hasn't done any updates to anything.
> So does this sound like a hardware problem?
> Thanks much for your input.
It does sound like hardware, but not 100%...
Have you tried the startup repair? It has worked OK for me - but be
warned, you have time to cook a turkey while it churns. If that
succeeds, then it was software.
OK, it's really only 30-40 minutes, but it seemed like forever the
first time I tried it, since I had no idea...
Failing that, if you have the Windows installation DVD, you can boot to
that & try a Repair Installation (but it's confusing to get there
during the installation process). This is *not* the same as factory
recovery, which destroys all the info on the hard drive & starts over.
Gene Bloch 650.366.4267 lettersatblochg.com