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Vista - Computer will not BOOT even in SAFEMODE.

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Old 11-25-2006   #1 (permalink)
Edgar


 
 

Computer will not BOOT even in SAFEMODE.

Hi All.
My Windows vista will not BOOT even in SAFE MODE. I install RecordNow and
when I rebooted the computer it stop working. I click on the Safe Mode, Safe
Mode with Networking, safe mode command prompt and when the computer starts,
It only says on all the 4 sides SAFE MODE but the screen is dark. I can use
the mouse but I dont see anything else. Does anybody know how I can
uninstall that software? Thank You.
--
Computer Tech

My System SpecsSystem Spec
Old 11-25-2006   #2 (permalink)
Colin Barnhorst


 
 

Re: Computer will not BOOT even in SAFEMODE.

Boot with the dvd and run System Restore.

"Edgar" <edgar_cabrera@msn.com> wrote in message
news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
> Hi All.
> My Windows vista will not BOOT even in SAFE MODE. I install RecordNow and
> when I rebooted the computer it stop working. I click on the Safe Mode,
> Safe
> Mode with Networking, safe mode command prompt and when the computer
> starts,
> It only says on all the 4 sides SAFE MODE but the screen is dark. I can
> use
> the mouse but I dont see anything else. Does anybody know how I can
> uninstall that software? Thank You.
> --
> Computer Tech



My System SpecsSystem Spec
Old 11-25-2006   #3 (permalink)
Rick Rogers


 
 

Re: Computer will not BOOT even in SAFEMODE.

Hi,

Hit ctrl+shift+escape to see if you can get task manager. If so, on the
applications tab click 'new task' and enter 'control appwiz.cpl' to open the
add/remove dialog. This should allow you to uninstall the software.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Edgar" <edgar_cabrera@msn.com> wrote in message
news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
> Hi All.
> My Windows vista will not BOOT even in SAFE MODE. I install RecordNow and
> when I rebooted the computer it stop working. I click on the Safe Mode,
> Safe
> Mode with Networking, safe mode command prompt and when the computer
> starts,
> It only says on all the 4 sides SAFE MODE but the screen is dark. I can
> use
> the mouse but I dont see anything else. Does anybody know how I can
> uninstall that software? Thank You.
> --
> Computer Tech


My System SpecsSystem Spec
Old 11-25-2006   #4 (permalink)
Edgar


 
 

Re: Computer will not BOOT even in SAFEMODE.

It does not let do anything after using the Ctrl+Shift+Esc. I tryed using
the DVD from winvista and I did the Restore, but it comes back as an error.
Any other suggestions?

Thank You.
--
Computer Tech


"Rick Rogers" wrote:

> Hi,
>
> Hit ctrl+shift+escape to see if you can get task manager. If so, on the
> applications tab click 'new task' and enter 'control appwiz.cpl' to open the
> add/remove dialog. This should allow you to uninstall the software.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
>
> "Edgar" <edgar_cabrera@msn.com> wrote in message
> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
> > Hi All.
> > My Windows vista will not BOOT even in SAFE MODE. I install RecordNow and
> > when I rebooted the computer it stop working. I click on the Safe Mode,
> > Safe
> > Mode with Networking, safe mode command prompt and when the computer
> > starts,
> > It only says on all the 4 sides SAFE MODE but the screen is dark. I can
> > use
> > the mouse but I dont see anything else. Does anybody know how I can
> > uninstall that software? Thank You.
> > --
> > Computer Tech

>
>

My System SpecsSystem Spec
Old 11-25-2006   #5 (permalink)
John Barnes


 
 

Re: Computer will not BOOT even in SAFEMODE.

Do you think you could be a little more helpful. Nobody is going to be able
to help from here unless you provide information. WHAT came back as an
error. The restore or the reboot after the restore? What was your error
message and codes. Which version of Vista 86 or 64? and is it RC1, RTM,
etc.
Once on a failed install I had an unsigned driver get installed that
prevented the boot until I removed it.

"Edgar" <edgar_cabrera@msn.com> wrote in message
news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
> It does not let do anything after using the Ctrl+Shift+Esc. I tryed using
> the DVD from winvista and I did the Restore, but it comes back as an
> error.
> Any other suggestions?
>
> Thank You.
> --
> Computer Tech
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Hit ctrl+shift+escape to see if you can get task manager. If so, on the
>> applications tab click 'new task' and enter 'control appwiz.cpl' to open
>> the
>> add/remove dialog. This should allow you to uninstall the software.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>>
>> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>> > Hi All.
>> > My Windows vista will not BOOT even in SAFE MODE. I install RecordNow
>> > and
>> > when I rebooted the computer it stop working. I click on the Safe
>> > Mode,
>> > Safe
>> > Mode with Networking, safe mode command prompt and when the computer
>> > starts,
>> > It only says on all the 4 sides SAFE MODE but the screen is dark. I
>> > can
>> > use
>> > the mouse but I dont see anything else. Does anybody know how I can
>> > uninstall that software? Thank You.
>> > --
>> > Computer Tech

>>
>>


My System SpecsSystem Spec
Old 11-26-2006   #6 (permalink)
Edgar


 
 

Re: Computer will not BOOT even in SAFEMODE.

Ok, here is what happen:
Using: Windows Vista RC1 32-bit (x86)
1) I install RecordNow v.5.1
2) I rebooted the computer and I got BLUE SCREEN that says: BAD_POOL_CALLER
3) The computer Rebooted and It came me option to choose this:
SAFE MODE
SAFE MODE WITH NETWORKING
SAFE MODE WITH COMMAND PROMPT
START WINDOWS NORMALLY
4) I have choosen all of the options above and none have worked.
5) I download "Windows Memory Diagnostic supports x86-based" and it found no
problems.
6) I put the Windows Vista DVD and rebooted it with that.
7) I choose RESTORE to an earlier time and this is what I got.
Details:
System Restore failed due to an unspecified error.
The system cannot find the file specified. (0x80070002)
8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
9) The computer turn on with SAFE MODE on all corners, but everything esle
is black. I can see and move the mouse but thats all the computer will let me
do.

Please let me know what to do. I want to go into the computer, back up what
I need and then I'm going to format my drive and install my WindowsXP pro
instead. I hate Windows Vista. Nothing but problems since I started to use
it. And most of my software that I use, does not work with that edition.
Thank you for all of your help.
--
Computer Tech


"John Barnes" wrote:

> Do you think you could be a little more helpful. Nobody is going to be able
> to help from here unless you provide information. WHAT came back as an
> error. The restore or the reboot after the restore? What was your error
> message and codes. Which version of Vista 86 or 64? and is it RC1, RTM,
> etc.
> Once on a failed install I had an unsigned driver get installed that
> prevented the boot until I removed it.
>
> "Edgar" <edgar_cabrera@msn.com> wrote in message
> news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
> > It does not let do anything after using the Ctrl+Shift+Esc. I tryed using
> > the DVD from winvista and I did the Restore, but it comes back as an
> > error.
> > Any other suggestions?
> >
> > Thank You.
> > --
> > Computer Tech
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Hit ctrl+shift+escape to see if you can get task manager. If so, on the
> >> applications tab click 'new task' and enter 'control appwiz.cpl' to open
> >> the
> >> add/remove dialog. This should allow you to uninstall the software.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >>
> >> "Edgar" <edgar_cabrera@msn.com> wrote in message
> >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
> >> > Hi All.
> >> > My Windows vista will not BOOT even in SAFE MODE. I install RecordNow
> >> > and
> >> > when I rebooted the computer it stop working. I click on the Safe
> >> > Mode,
> >> > Safe
> >> > Mode with Networking, safe mode command prompt and when the computer
> >> > starts,
> >> > It only says on all the 4 sides SAFE MODE but the screen is dark. I
> >> > can
> >> > use
> >> > the mouse but I dont see anything else. Does anybody know how I can
> >> > uninstall that software? Thank You.
> >> > --
> >> > Computer Tech
> >>
> >>

>
>

My System SpecsSystem Spec
Old 11-26-2006   #7 (permalink)
Edgar


 
 

Re: Computer will not BOOT even in SAFEMODE.

Any answer will be apreciated.
You can send them to my E-Mail.
Thank You.
edgar_cabrera@msn.com
--
Computer Tech


"Edgar" wrote:

> Ok, here is what happen:
> Using: Windows Vista RC1 32-bit (x86)
> 1) I install RecordNow v.5.1
> 2) I rebooted the computer and I got BLUE SCREEN that says: BAD_POOL_CALLER
> 3) The computer Rebooted and It came me option to choose this:
> SAFE MODE
> SAFE MODE WITH NETWORKING
> SAFE MODE WITH COMMAND PROMPT
> START WINDOWS NORMALLY
> 4) I have choosen all of the options above and none have worked.
> 5) I download "Windows Memory Diagnostic supports x86-based" and it found no
> problems.
> 6) I put the Windows Vista DVD and rebooted it with that.
> 7) I choose RESTORE to an earlier time and this is what I got.
> Details:
> System Restore failed due to an unspecified error.
> The system cannot find the file specified. (0x80070002)
> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
> 9) The computer turn on with SAFE MODE on all corners, but everything esle
> is black. I can see and move the mouse but thats all the computer will let me
> do.
>
> Please let me know what to do. I want to go into the computer, back up what
> I need and then I'm going to format my drive and install my WindowsXP pro
> instead. I hate Windows Vista. Nothing but problems since I started to use
> it. And most of my software that I use, does not work with that edition.
> Thank you for all of your help.
> --
> Computer Tech
>
>
> "John Barnes" wrote:
>
> > Do you think you could be a little more helpful. Nobody is going to be able
> > to help from here unless you provide information. WHAT came back as an
> > error. The restore or the reboot after the restore? What was your error
> > message and codes. Which version of Vista 86 or 64? and is it RC1, RTM,
> > etc.
> > Once on a failed install I had an unsigned driver get installed that
> > prevented the boot until I removed it.
> >
> > "Edgar" <edgar_cabrera@msn.com> wrote in message
> > news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
> > > It does not let do anything after using the Ctrl+Shift+Esc. I tryed using
> > > the DVD from winvista and I did the Restore, but it comes back as an
> > > error.
> > > Any other suggestions?
> > >
> > > Thank You.
> > > --
> > > Computer Tech
> > >
> > >
> > > "Rick Rogers" wrote:
> > >
> > >> Hi,
> > >>
> > >> Hit ctrl+shift+escape to see if you can get task manager. If so, on the
> > >> applications tab click 'new task' and enter 'control appwiz.cpl' to open
> > >> the
> > >> add/remove dialog. This should allow you to uninstall the software.
> > >>
> > >> --
> > >> Best of Luck,
> > >>
> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> > >> http://mvp.support.microsoft.com/
> > >> Windows help - www.rickrogers.org
> > >>
> > >> "Edgar" <edgar_cabrera@msn.com> wrote in message
> > >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
> > >> > Hi All.
> > >> > My Windows vista will not BOOT even in SAFE MODE. I install RecordNow
> > >> > and
> > >> > when I rebooted the computer it stop working. I click on the Safe
> > >> > Mode,
> > >> > Safe
> > >> > Mode with Networking, safe mode command prompt and when the computer
> > >> > starts,
> > >> > It only says on all the 4 sides SAFE MODE but the screen is dark. I
> > >> > can
> > >> > use
> > >> > the mouse but I dont see anything else. Does anybody know how I can
> > >> > uninstall that software? Thank You.
> > >> > --
> > >> > Computer Tech
> > >>
> > >>

> >
> >

My System SpecsSystem Spec
Old 11-26-2006   #8 (permalink)
Rick Rogers


 
 

Re: Computer will not BOOT even in SAFEMODE.

Hi,

The installation is seriously damaged, and if you cannot even access it
under 'safe mode with command prompt', recovery is unlikely. Pull the drive
and slave it in another machine, recover what data you want to save. Then
reinsert it in the original machine, format and reinstall XP, Vista, or
whatever OS you choose. This happens sometimes with prerelease software, and
you should never keep data on it that you aren't willing to part with.
Fortunately, you should be able to recover it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Edgar" <edgar_cabrera@msn.com> wrote in message
news:BFD61E57-2076-4E1C-951A-72A7750CE456@microsoft.com...
> Ok, here is what happen:
> Using: Windows Vista RC1 32-bit (x86)
> 1) I install RecordNow v.5.1
> 2) I rebooted the computer and I got BLUE SCREEN that says:
> BAD_POOL_CALLER
> 3) The computer Rebooted and It came me option to choose this:
> SAFE MODE
> SAFE MODE WITH NETWORKING
> SAFE MODE WITH COMMAND PROMPT
> START WINDOWS NORMALLY
> 4) I have choosen all of the options above and none have worked.
> 5) I download "Windows Memory Diagnostic supports x86-based" and it found
> no
> problems.
> 6) I put the Windows Vista DVD and rebooted it with that.
> 7) I choose RESTORE to an earlier time and this is what I got.
> Details:
> System Restore failed due to an unspecified error.
> The system cannot find the file specified. (0x80070002)
> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
> 9) The computer turn on with SAFE MODE on all corners, but everything esle
> is black. I can see and move the mouse but thats all the computer will let
> me
> do.
>
> Please let me know what to do. I want to go into the computer, back up
> what
> I need and then I'm going to format my drive and install my WindowsXP pro
> instead. I hate Windows Vista. Nothing but problems since I started to
> use
> it. And most of my software that I use, does not work with that edition.
> Thank you for all of your help.
> --
> Computer Tech
>
>
> "John Barnes" wrote:
>
>> Do you think you could be a little more helpful. Nobody is going to be
>> able
>> to help from here unless you provide information. WHAT came back as an
>> error. The restore or the reboot after the restore? What was your error
>> message and codes. Which version of Vista 86 or 64? and is it RC1, RTM,
>> etc.
>> Once on a failed install I had an unsigned driver get installed that
>> prevented the boot until I removed it.
>>
>> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
>> > It does not let do anything after using the Ctrl+Shift+Esc. I tryed
>> > using
>> > the DVD from winvista and I did the Restore, but it comes back as an
>> > error.
>> > Any other suggestions?
>> >
>> > Thank You.
>> > --
>> > Computer Tech
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> Hit ctrl+shift+escape to see if you can get task manager. If so, on
>> >> the
>> >> applications tab click 'new task' and enter 'control appwiz.cpl' to
>> >> open
>> >> the
>> >> add/remove dialog. This should allow you to uninstall the software.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >>
>> >> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>> >> > Hi All.
>> >> > My Windows vista will not BOOT even in SAFE MODE. I install
>> >> > RecordNow
>> >> > and
>> >> > when I rebooted the computer it stop working. I click on the Safe
>> >> > Mode,
>> >> > Safe
>> >> > Mode with Networking, safe mode command prompt and when the computer
>> >> > starts,
>> >> > It only says on all the 4 sides SAFE MODE but the screen is dark. I
>> >> > can
>> >> > use
>> >> > the mouse but I dont see anything else. Does anybody know how I can
>> >> > uninstall that software? Thank You.
>> >> > --
>> >> > Computer Tech
>> >>
>> >>

>>
>>


My System SpecsSystem Spec
Old 11-26-2006   #9 (permalink)
John Barnes


 
 

Re: Computer will not BOOT even in SAFEMODE.

When the system starts up, hit the f8 key and with luck you will be offered
the option to start with the last known good registry.

Failing that it looks like you are going to have several choices. Identify
the driver installed by your program and delete it. Install XP on another
partition and retrieve your data, then you can delete the Vista Partition.
Restore your registry manually. If the program adds any services, you can
disable them and see if you then can get into safe mode to remove the
program. I don't know the program so you are going to have to do the
research about the last item. Maybe you could check startup services on
another machine you have it installed on to see if any are related to this
program.

When you run safe mode, while it is loading the drivers etc. it usually
lists the items as they are being loaded. Do you get this list and what is
the last item on the list.

I haven't done either of the last two with Vista, but you could try with the
XP instructions. If you have everything you want to backup is in a couple
of locations, you could use the Recovery Console or a DOS program to make
your copies if you have an accessible area to store them.

Good luck.

"Edgar" <edgar_cabrera@msn.com> wrote in message
news:348EB78D-F077-45B8-9C29-455DC426818E@microsoft.com...
> Any answer will be apreciated.
> You can send them to my E-Mail.
> Thank You.
> edgar_cabrera@msn.com
> --
> Computer Tech
>
>
> "Edgar" wrote:
>
>> Ok, here is what happen:
>> Using: Windows Vista RC1 32-bit (x86)
>> 1) I install RecordNow v.5.1
>> 2) I rebooted the computer and I got BLUE SCREEN that says:
>> BAD_POOL_CALLER
>> 3) The computer Rebooted and It came me option to choose this:
>> SAFE MODE
>> SAFE MODE WITH NETWORKING
>> SAFE MODE WITH COMMAND PROMPT
>> START WINDOWS NORMALLY
>> 4) I have choosen all of the options above and none have worked.
>> 5) I download "Windows Memory Diagnostic supports x86-based" and it found
>> no
>> problems.
>> 6) I put the Windows Vista DVD and rebooted it with that.
>> 7) I choose RESTORE to an earlier time and this is what I got.
>> Details:
>> System Restore failed due to an unspecified error.
>> The system cannot find the file specified. (0x80070002)
>> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
>> 9) The computer turn on with SAFE MODE on all corners, but everything
>> esle
>> is black. I can see and move the mouse but thats all the computer will
>> let me
>> do.
>>
>> Please let me know what to do. I want to go into the computer, back up
>> what
>> I need and then I'm going to format my drive and install my WindowsXP pro
>> instead. I hate Windows Vista. Nothing but problems since I started to
>> use
>> it. And most of my software that I use, does not work with that edition.
>> Thank you for all of your help.
>> --
>> Computer Tech
>>
>>
>> "John Barnes" wrote:
>>
>> > Do you think you could be a little more helpful. Nobody is going to be
>> > able
>> > to help from here unless you provide information. WHAT came back as an
>> > error. The restore or the reboot after the restore? What was your
>> > error
>> > message and codes. Which version of Vista 86 or 64? and is it RC1,
>> > RTM,
>> > etc.
>> > Once on a failed install I had an unsigned driver get installed that
>> > prevented the boot until I removed it.
>> >
>> > "Edgar" <edgar_cabrera@msn.com> wrote in message
>> > news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
>> > > It does not let do anything after using the Ctrl+Shift+Esc. I tryed
>> > > using
>> > > the DVD from winvista and I did the Restore, but it comes back as an
>> > > error.
>> > > Any other suggestions?
>> > >
>> > > Thank You.
>> > > --
>> > > Computer Tech
>> > >
>> > >
>> > > "Rick Rogers" wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Hit ctrl+shift+escape to see if you can get task manager. If so, on
>> > >> the
>> > >> applications tab click 'new task' and enter 'control appwiz.cpl' to
>> > >> open
>> > >> the
>> > >> add/remove dialog. This should allow you to uninstall the software.
>> > >>
>> > >> --
>> > >> Best of Luck,
>> > >>
>> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > >> http://mvp.support.microsoft.com/
>> > >> Windows help - www.rickrogers.org
>> > >>
>> > >> "Edgar" <edgar_cabrera@msn.com> wrote in message
>> > >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>> > >> > Hi All.
>> > >> > My Windows vista will not BOOT even in SAFE MODE. I install
>> > >> > RecordNow
>> > >> > and
>> > >> > when I rebooted the computer it stop working. I click on the Safe
>> > >> > Mode,
>> > >> > Safe
>> > >> > Mode with Networking, safe mode command prompt and when the
>> > >> > computer
>> > >> > starts,
>> > >> > It only says on all the 4 sides SAFE MODE but the screen is dark.
>> > >> > I
>> > >> > can
>> > >> > use
>> > >> > the mouse but I dont see anything else. Does anybody know how I
>> > >> > can
>> > >> > uninstall that software? Thank You.
>> > >> > --
>> > >> > Computer Tech
>> > >>
>> > >>
>> >
>> >


My System SpecsSystem Spec
Old 11-26-2006   #10 (permalink)
John Barnes


 
 

Re: Computer will not BOOT even in SAFEMODE.

If the f8 key doesn't give you the choice of last good, then Rick's
suggestion is a good next try if available.

"John Barnes" <jbarnes@email.net> wrote in message
news:u8jSrAWEHHA.1196@TK2MSFTNGP02.phx.gbl...
> When the system starts up, hit the f8 key and with luck you will be
> offered the option to start with the last known good registry.
>
> Failing that it looks like you are going to have several choices.
> Identify the driver installed by your program and delete it. Install XP
> on another partition and retrieve your data, then you can delete the Vista
> Partition. Restore your registry manually. If the program adds any
> services, you can disable them and see if you then can get into safe mode
> to remove the program. I don't know the program so you are going to have
> to do the research about the last item. Maybe you could check startup
> services on another machine you have it installed on to see if any are
> related to this program.
>
> When you run safe mode, while it is loading the drivers etc. it usually
> lists the items as they are being loaded. Do you get this list and what
> is the last item on the list.
>
> I haven't done either of the last two with Vista, but you could try with
> the XP instructions. If you have everything you want to backup is in a
> couple of locations, you could use the Recovery Console or a DOS program
> to make your copies if you have an accessible area to store them.
>
> Good luck.
>
> "Edgar" <edgar_cabrera@msn.com> wrote in message
> news:348EB78D-F077-45B8-9C29-455DC426818E@microsoft.com...
>> Any answer will be apreciated.
>> You can send them to my E-Mail.
>> Thank You.
>> edgar_cabrera@msn.com
>> --
>> Computer Tech
>>
>>
>> "Edgar" wrote:
>>
>>> Ok, here is what happen:
>>> Using: Windows Vista RC1 32-bit (x86)
>>> 1) I install RecordNow v.5.1
>>> 2) I rebooted the computer and I got BLUE SCREEN that says:
>>> BAD_POOL_CALLER
>>> 3) The computer Rebooted and It came me option to choose this:
>>> SAFE MODE
>>> SAFE MODE WITH NETWORKING
>>> SAFE MODE WITH COMMAND PROMPT
>>> START WINDOWS NORMALLY
>>> 4) I have choosen all of the options above and none have worked.
>>> 5) I download "Windows Memory Diagnostic supports x86-based" and it
>>> found no
>>> problems.
>>> 6) I put the Windows Vista DVD and rebooted it with that.
>>> 7) I choose RESTORE to an earlier time and this is what I got.
>>> Details:
>>> System Restore failed due to an unspecified error.
>>> The system cannot find the file specified. (0x80070002)
>>> 8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
>>> 9) The computer turn on with SAFE MODE on all corners, but everything
>>> esle
>>> is black. I can see and move the mouse but thats all the computer will
>>> let me
>>> do.
>>>
>>> Please let me know what to do. I want to go into the computer, back up
>>> what
>>> I need and then I'm going to format my drive and install my WindowsXP
>>> pro
>>> instead. I hate Windows Vista. Nothing but problems since I started to
>>> use
>>> it. And most of my software that I use, does not work with that
>>> edition.
>>> Thank you for all of your help.
>>> --
>>> Computer Tech
>>>
>>>
>>> "John Barnes" wrote:
>>>
>>> > Do you think you could be a little more helpful. Nobody is going to
>>> > be able
>>> > to help from here unless you provide information. WHAT came back as
>>> > an
>>> > error. The restore or the reboot after the restore? What was your
>>> > error
>>> > message and codes. Which version of Vista 86 or 64? and is it RC1,
>>> > RTM,
>>> > etc.
>>> > Once on a failed install I had an unsigned driver get installed that
>>> > prevented the boot until I removed it.
>>> >
>>> > "Edgar" <edgar_cabrera@msn.com> wrote in message
>>> > news:68BE3BBF-6576-4527-9261-AD77CB180E20@microsoft.com...
>>> > > It does not let do anything after using the Ctrl+Shift+Esc. I tryed
>>> > > using
>>> > > the DVD from winvista and I did the Restore, but it comes back as an
>>> > > error.
>>> > > Any other suggestions?
>>> > >
>>> > > Thank You.
>>> > > --
>>> > > Computer Tech
>>> > >
>>> > >
>>> > > "Rick Rogers" wrote:
>>> > >
>>> > >> Hi,
>>> > >>
>>> > >> Hit ctrl+shift+escape to see if you can get task manager. If so, on
>>> > >> the
>>> > >> applications tab click 'new task' and enter 'control appwiz.cpl' to
>>> > >> open
>>> > >> the
>>> > >> add/remove dialog. This should allow you to uninstall the software.
>>> > >>
>>> > >> --
>>> > >> Best of Luck,
>>> > >>
>>> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> > >> http://mvp.support.microsoft.com/
>>> > >> Windows help - www.rickrogers.org
>>> > >>
>>> > >> "Edgar" <edgar_cabrera@msn.com> wrote in message
>>> > >> news:8CBA9BE8-FD09-4170-9EC8-03220F29A491@microsoft.com...
>>> > >> > Hi All.
>>> > >> > My Windows vista will not BOOT even in SAFE MODE. I install
>>> > >> > RecordNow
>>> > >> > and
>>> > >> > when I rebooted the computer it stop working. I click on the
>>> > >> > Safe
>>> > >> > Mode,
>>> > >> > Safe
>>> > >> > Mode with Networking, safe mode command prompt and when the
>>> > >> > computer
>>> > >> > starts,
>>> > >> > It only says on all the 4 sides SAFE MODE but the screen is dark.
>>> > >> > I
>>> > >> > can
>>> > >> > use
>>> > >> > the mouse but I dont see anything else. Does anybody know how I
>>> > >> > can
>>> > >> > uninstall that software? Thank You.
>>> > >> > --
>>> > >> > Computer Tech
>>> > >>
>>> > >>
>>> >
>>> >

>


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