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Vista - Vista Installation Issue at Gathering Files Stage

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Old 11-27-2006   #1 (permalink)
Mark Austin


 
 

Vista Installation Issue at Gathering Files Stage

I've been reading a number of threads that relate to this issue but none have
helped so far. Basically I'm trying to install Vista Ultimate from an ISO
download via MSDN which I burnt to a DVD (I've tried burning the DVD at
various speeds as per a thread I read). Anyway, the install gets as far as
the gathering files stage (approx 32%) and then a message appears saying
Windows has encounted an error. Before running the upgrade I disabled my AV
and firewall as per another thread I read. During the installation stage a
number of things are raised as issues that may cause a problem after the
installation of Vista, but nothing that needs immediate action. The list of
things raised as potential issues after the upgrade are:

o Universal Serial Bus controllers: Sony Ericsson W810 Driver
o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management (COM9)
o HP ImageZone
o Sygate Personal Firewall Pro
o Sony Ericsson PC Suite 1.7.10
o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)

I've run the Upgrade Advisor and the only things to note are:

Programs
Sygate Personal Firewall - Program may not work

Devices
ATK0110 ACPI Utility - Download latest driver
Creative Audigy Audio Processor - Download latest driver
NVIDIA nForce Networking Controller - No compatibility data available
Maxtor OneTouch - No compatibility data available
Creative Game Port - No compatibility data available
UIM Advanced Encryption Standard Driver - No compatibility data available
UIM Encrypted Disk Image Plugin - No compatibility data available
UIM Standard CryptoPlugin Driver - No compatibility data available
PSC2350 series (DOT4) - No compatibility data available
PSC3250 series (DOT4PRT) - No compatibility data available
PSC3250 series (DOT4PRINT) - No compatibility data available

Apart from that my system configuration meets the requirements for Vista.

Does anyone have any suggestions??

My System SpecsSystem Spec
Old 11-27-2006   #2 (permalink)
Colin Barnhorst


 
 

Re: Vista Installation Issue at Gathering Files Stage

You will get some of the items on your compat report via Microsoft Update
automatically right after installation. The ATK0110 ACPI utility always is
among the first for me (Vista x64).

I don't see listed what hard drive controller is on your system. The point
of failure is right about the first reboot so I strongly suspect that you
may need to add the driver before starting installation.

"Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
> I've been reading a number of threads that relate to this issue but none
> have
> helped so far. Basically I'm trying to install Vista Ultimate from an ISO
> download via MSDN which I burnt to a DVD (I've tried burning the DVD at
> various speeds as per a thread I read). Anyway, the install gets as far as
> the gathering files stage (approx 32%) and then a message appears saying
> Windows has encounted an error. Before running the upgrade I disabled my
> AV
> and firewall as per another thread I read. During the installation stage a
> number of things are raised as issues that may cause a problem after the
> installation of Vista, but nothing that needs immediate action. The list
> of
> things raised as potential issues after the upgrade are:
>
> o Universal Serial Bus controllers: Sony Ericsson W810 Driver
> o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
> o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management (COM9)
> o HP ImageZone
> o Sygate Personal Firewall Pro
> o Sony Ericsson PC Suite 1.7.10
> o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
>
> I've run the Upgrade Advisor and the only things to note are:
>
> Programs
> Sygate Personal Firewall - Program may not work
>
> Devices
> ATK0110 ACPI Utility - Download latest driver
> Creative Audigy Audio Processor - Download latest driver
> NVIDIA nForce Networking Controller - No compatibility data available
> Maxtor OneTouch - No compatibility data available
> Creative Game Port - No compatibility data available
> UIM Advanced Encryption Standard Driver - No compatibility data available
> UIM Encrypted Disk Image Plugin - No compatibility data available
> UIM Standard CryptoPlugin Driver - No compatibility data available
> PSC2350 series (DOT4) - No compatibility data available
> PSC3250 series (DOT4PRT) - No compatibility data available
> PSC3250 series (DOT4PRINT) - No compatibility data available
>
> Apart from that my system configuration meets the requirements for Vista.
>
> Does anyone have any suggestions??



My System SpecsSystem Spec
Old 11-28-2006   #3 (permalink)
Mark Austin


 
 

Re: Vista Installation Issue at Gathering Files Stage

Colin - Thanks for your reply.

The hard drive wasn't listed on any of the compatibility reports as needing
attention so I assumed the existing drivers would be ok. Are you saying that
I need to update the drivers for the hard drive controller?

Also, the software that was listed as needing attention after the upgrade
i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value in
uninstalling these first before carrying out the upgrade?


"Colin Barnhorst" wrote:

> You will get some of the items on your compat report via Microsoft Update
> automatically right after installation. The ATK0110 ACPI utility always is
> among the first for me (Vista x64).
>
> I don't see listed what hard drive controller is on your system. The point
> of failure is right about the first reboot so I strongly suspect that you
> may need to add the driver before starting installation.
>
> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
> news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
> > I've been reading a number of threads that relate to this issue but none
> > have
> > helped so far. Basically I'm trying to install Vista Ultimate from an ISO
> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
> > various speeds as per a thread I read). Anyway, the install gets as far as
> > the gathering files stage (approx 32%) and then a message appears saying
> > Windows has encounted an error. Before running the upgrade I disabled my
> > AV
> > and firewall as per another thread I read. During the installation stage a
> > number of things are raised as issues that may cause a problem after the
> > installation of Vista, but nothing that needs immediate action. The list
> > of
> > things raised as potential issues after the upgrade are:
> >
> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management (COM9)
> > o HP ImageZone
> > o Sygate Personal Firewall Pro
> > o Sony Ericsson PC Suite 1.7.10
> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
> >
> > I've run the Upgrade Advisor and the only things to note are:
> >
> > Programs
> > Sygate Personal Firewall - Program may not work
> >
> > Devices
> > ATK0110 ACPI Utility - Download latest driver
> > Creative Audigy Audio Processor - Download latest driver
> > NVIDIA nForce Networking Controller - No compatibility data available
> > Maxtor OneTouch - No compatibility data available
> > Creative Game Port - No compatibility data available
> > UIM Advanced Encryption Standard Driver - No compatibility data available
> > UIM Encrypted Disk Image Plugin - No compatibility data available
> > UIM Standard CryptoPlugin Driver - No compatibility data available
> > PSC2350 series (DOT4) - No compatibility data available
> > PSC3250 series (DOT4PRT) - No compatibility data available
> > PSC3250 series (DOT4PRINT) - No compatibility data available
> >
> > Apart from that my system configuration meets the requirements for Vista.
> >
> > Does anyone have any suggestions??

>
>
>

My System SpecsSystem Spec
Old 11-28-2006   #4 (permalink)
Jane C


 
 

Re: Vista Installation Issue at Gathering Files Stage

Any software flagged as incompatible/problematic, especially
antivirus/firewall, is best uninstalled before attempting the upgrade.
Check with the software companies for Vista compatibility.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
news:12533BDB-B1B2-499B-B52B-43836A110C1B@microsoft.com...
> Colin - Thanks for your reply.
>
> The hard drive wasn't listed on any of the compatibility reports as
> needing
> attention so I assumed the existing drivers would be ok. Are you saying
> that
> I need to update the drivers for the hard drive controller?
>
> Also, the software that was listed as needing attention after the upgrade
> i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value
> in
> uninstalling these first before carrying out the upgrade?
>
>
> "Colin Barnhorst" wrote:
>
>> You will get some of the items on your compat report via Microsoft Update
>> automatically right after installation. The ATK0110 ACPI utility always
>> is
>> among the first for me (Vista x64).
>>
>> I don't see listed what hard drive controller is on your system. The
>> point
>> of failure is right about the first reboot so I strongly suspect that you
>> may need to add the driver before starting installation.
>>
>> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
>> news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
>> > I've been reading a number of threads that relate to this issue but
>> > none
>> > have
>> > helped so far. Basically I'm trying to install Vista Ultimate from an
>> > ISO
>> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
>> > various speeds as per a thread I read). Anyway, the install gets as far
>> > as
>> > the gathering files stage (approx 32%) and then a message appears
>> > saying
>> > Windows has encounted an error. Before running the upgrade I disabled
>> > my
>> > AV
>> > and firewall as per another thread I read. During the installation
>> > stage a
>> > number of things are raised as issues that may cause a problem after
>> > the
>> > installation of Vista, but nothing that needs immediate action. The
>> > list
>> > of
>> > things raised as potential issues after the upgrade are:
>> >
>> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management
>> > (COM9)
>> > o HP ImageZone
>> > o Sygate Personal Firewall Pro
>> > o Sony Ericsson PC Suite 1.7.10
>> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
>> >
>> > I've run the Upgrade Advisor and the only things to note are:
>> >
>> > Programs
>> > Sygate Personal Firewall - Program may not work
>> >
>> > Devices
>> > ATK0110 ACPI Utility - Download latest driver
>> > Creative Audigy Audio Processor - Download latest driver
>> > NVIDIA nForce Networking Controller - No compatibility data available
>> > Maxtor OneTouch - No compatibility data available
>> > Creative Game Port - No compatibility data available
>> > UIM Advanced Encryption Standard Driver - No compatibility data
>> > available
>> > UIM Encrypted Disk Image Plugin - No compatibility data available
>> > UIM Standard CryptoPlugin Driver - No compatibility data available
>> > PSC2350 series (DOT4) - No compatibility data available
>> > PSC3250 series (DOT4PRT) - No compatibility data available
>> > PSC3250 series (DOT4PRINT) - No compatibility data available
>> >
>> > Apart from that my system configuration meets the requirements for
>> > Vista.
>> >
>> > Does anyone have any suggestions??

>>
>>
>>


My System SpecsSystem Spec
Old 11-28-2006   #5 (permalink)
Mark Austin


 
 

Re: Vista Installation Issue at Gathering Files Stage

Jane - Thanks for your reply.

I'll uninstall my anti-virus and firewall software and give it another go. I
was just a bit hesitant in doing this in case the upgrade still didn't work
and it meant by PC being left wide open to attacks.


"Jane C" wrote:

> Any software flagged as incompatible/problematic, especially
> antivirus/firewall, is best uninstalled before attempting the upgrade.
> Check with the software companies for Vista compatibility.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
> news:12533BDB-B1B2-499B-B52B-43836A110C1B@microsoft.com...
> > Colin - Thanks for your reply.
> >
> > The hard drive wasn't listed on any of the compatibility reports as
> > needing
> > attention so I assumed the existing drivers would be ok. Are you saying
> > that
> > I need to update the drivers for the hard drive controller?
> >
> > Also, the software that was listed as needing attention after the upgrade
> > i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value
> > in
> > uninstalling these first before carrying out the upgrade?
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> You will get some of the items on your compat report via Microsoft Update
> >> automatically right after installation. The ATK0110 ACPI utility always
> >> is
> >> among the first for me (Vista x64).
> >>
> >> I don't see listed what hard drive controller is on your system. The
> >> point
> >> of failure is right about the first reboot so I strongly suspect that you
> >> may need to add the driver before starting installation.
> >>
> >> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
> >> news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
> >> > I've been reading a number of threads that relate to this issue but
> >> > none
> >> > have
> >> > helped so far. Basically I'm trying to install Vista Ultimate from an
> >> > ISO
> >> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
> >> > various speeds as per a thread I read). Anyway, the install gets as far
> >> > as
> >> > the gathering files stage (approx 32%) and then a message appears
> >> > saying
> >> > Windows has encounted an error. Before running the upgrade I disabled
> >> > my
> >> > AV
> >> > and firewall as per another thread I read. During the installation
> >> > stage a
> >> > number of things are raised as issues that may cause a problem after
> >> > the
> >> > installation of Vista, but nothing that needs immediate action. The
> >> > list
> >> > of
> >> > things raised as potential issues after the upgrade are:
> >> >
> >> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
> >> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
> >> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management
> >> > (COM9)
> >> > o HP ImageZone
> >> > o Sygate Personal Firewall Pro
> >> > o Sony Ericsson PC Suite 1.7.10
> >> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
> >> >
> >> > I've run the Upgrade Advisor and the only things to note are:
> >> >
> >> > Programs
> >> > Sygate Personal Firewall - Program may not work
> >> >
> >> > Devices
> >> > ATK0110 ACPI Utility - Download latest driver
> >> > Creative Audigy Audio Processor - Download latest driver
> >> > NVIDIA nForce Networking Controller - No compatibility data available
> >> > Maxtor OneTouch - No compatibility data available
> >> > Creative Game Port - No compatibility data available
> >> > UIM Advanced Encryption Standard Driver - No compatibility data
> >> > available
> >> > UIM Encrypted Disk Image Plugin - No compatibility data available
> >> > UIM Standard CryptoPlugin Driver - No compatibility data available
> >> > PSC2350 series (DOT4) - No compatibility data available
> >> > PSC3250 series (DOT4PRT) - No compatibility data available
> >> > PSC3250 series (DOT4PRINT) - No compatibility data available
> >> >
> >> > Apart from that my system configuration meets the requirements for
> >> > Vista.
> >> >
> >> > Does anyone have any suggestions??
> >>
> >>
> >>

>
>

My System SpecsSystem Spec
Old 11-28-2006   #6 (permalink)
Jeff Gaines


 
 

Re: Vista Installation Issue at Gathering Files Stage

On 28/11/2006 in message
<BF06154A-8926-48B8-A1C5-624570216F27@microsoft.com> Mark Austin wrote:

>Jane - Thanks for your reply.
>
>I'll uninstall my anti-virus and firewall software and give it another go.
>I
>was just a bit hesitant in doing this in case the upgrade still didn't work
>and it meant by PC being left wide open to attacks.


Do check with the supplier before you re-install them as well (as Jane
suggested), many apps like a/v and firewalls just won't run on Vista until
the manufacturers bring out upgrades. The Vista firewall is fine and the
free version of AVG a/v is Vista ready:

http://grisoft.com/doc/products-avg-...g/us/tpl/tpl01

it seems to have a good reputation.

--
Jeff Gaines
My System SpecsSystem Spec
Old 11-28-2006   #7 (permalink)
Mark Austin


 
 

Re: Vista Installation Issue at Gathering Files Stage

Jeff - Thanks for the reply. I was going to look at the Windows Live OneCare
as a solution for AV and firewall. Is that something you guys would recommend?


"Jeff Gaines" wrote:

> On 28/11/2006 in message
> <BF06154A-8926-48B8-A1C5-624570216F27@microsoft.com> Mark Austin wrote:
>
> >Jane - Thanks for your reply.
> >
> >I'll uninstall my anti-virus and firewall software and give it another go.
> >I
> >was just a bit hesitant in doing this in case the upgrade still didn't work
> >and it meant by PC being left wide open to attacks.

>
> Do check with the supplier before you re-install them as well (as Jane
> suggested), many apps like a/v and firewalls just won't run on Vista until
> the manufacturers bring out upgrades. The Vista firewall is fine and the
> free version of AVG a/v is Vista ready:
>
> http://grisoft.com/doc/products-avg-...g/us/tpl/tpl01
>
> it seems to have a good reputation.
>
> --
> Jeff Gaines
>

My System SpecsSystem Spec
Old 11-28-2006   #8 (permalink)
Colin Barnhorst


 
 

Re: Vista Installation Issue at Gathering Files Stage

Yes! For x86. Not yet available for x64.

"Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
news:2E18EC3C-B7B0-48B1-8582-34B9FFD905F6@microsoft.com...
> Jeff - Thanks for the reply. I was going to look at the Windows Live
> OneCare
> as a solution for AV and firewall. Is that something you guys would
> recommend?
>
>
> "Jeff Gaines" wrote:
>
>> On 28/11/2006 in message
>> <BF06154A-8926-48B8-A1C5-624570216F27@microsoft.com> Mark Austin wrote:
>>
>> >Jane - Thanks for your reply.
>> >
>> >I'll uninstall my anti-virus and firewall software and give it another
>> >go.
>> >I
>> >was just a bit hesitant in doing this in case the upgrade still didn't
>> >work
>> >and it meant by PC being left wide open to attacks.

>>
>> Do check with the supplier before you re-install them as well (as Jane
>> suggested), many apps like a/v and firewalls just won't run on Vista
>> until
>> the manufacturers bring out upgrades. The Vista firewall is fine and the
>> free version of AVG a/v is Vista ready:
>>
>> http://grisoft.com/doc/products-avg-...g/us/tpl/tpl01
>>
>> it seems to have a good reputation.
>>
>> --
>> Jeff Gaines
>>



My System SpecsSystem Spec
Old 11-28-2006   #9 (permalink)
Colin Barnhorst


 
 

Re: Vista Installation Issue at Gathering Files Stage

No, not update the drivers, make sure that you supply one with the Load
Drivers prompt if needed. If you are using SATA then make sure your mobo's
firmware supplies it (some mobos do and some don't). If not, you need to
provide it.

I simply don't know if you need to or not, but the point at which you have
the issue is familiar to me as a point where control passes from XP to the
Vista pre-installation environment (the reboot) and that is the first point
at which a missing driver would matter. From that point on what is in XP no
longer helps.

"Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
news:12533BDB-B1B2-499B-B52B-43836A110C1B@microsoft.com...
> Colin - Thanks for your reply.
>
> The hard drive wasn't listed on any of the compatibility reports as
> needing
> attention so I assumed the existing drivers would be ok. Are you saying
> that
> I need to update the drivers for the hard drive controller?
>
> Also, the software that was listed as needing attention after the upgrade
> i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value
> in
> uninstalling these first before carrying out the upgrade?
>
>
> "Colin Barnhorst" wrote:
>
>> You will get some of the items on your compat report via Microsoft Update
>> automatically right after installation. The ATK0110 ACPI utility always
>> is
>> among the first for me (Vista x64).
>>
>> I don't see listed what hard drive controller is on your system. The
>> point
>> of failure is right about the first reboot so I strongly suspect that you
>> may need to add the driver before starting installation.
>>
>> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
>> news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
>> > I've been reading a number of threads that relate to this issue but
>> > none
>> > have
>> > helped so far. Basically I'm trying to install Vista Ultimate from an
>> > ISO
>> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
>> > various speeds as per a thread I read). Anyway, the install gets as far
>> > as
>> > the gathering files stage (approx 32%) and then a message appears
>> > saying
>> > Windows has encounted an error. Before running the upgrade I disabled
>> > my
>> > AV
>> > and firewall as per another thread I read. During the installation
>> > stage a
>> > number of things are raised as issues that may cause a problem after
>> > the
>> > installation of Vista, but nothing that needs immediate action. The
>> > list
>> > of
>> > things raised as potential issues after the upgrade are:
>> >
>> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
>> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management
>> > (COM9)
>> > o HP ImageZone
>> > o Sygate Personal Firewall Pro
>> > o Sony Ericsson PC Suite 1.7.10
>> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
>> >
>> > I've run the Upgrade Advisor and the only things to note are:
>> >
>> > Programs
>> > Sygate Personal Firewall - Program may not work
>> >
>> > Devices
>> > ATK0110 ACPI Utility - Download latest driver
>> > Creative Audigy Audio Processor - Download latest driver
>> > NVIDIA nForce Networking Controller - No compatibility data available
>> > Maxtor OneTouch - No compatibility data available
>> > Creative Game Port - No compatibility data available
>> > UIM Advanced Encryption Standard Driver - No compatibility data
>> > available
>> > UIM Encrypted Disk Image Plugin - No compatibility data available
>> > UIM Standard CryptoPlugin Driver - No compatibility data available
>> > PSC2350 series (DOT4) - No compatibility data available
>> > PSC3250 series (DOT4PRT) - No compatibility data available
>> > PSC3250 series (DOT4PRINT) - No compatibility data available
>> >
>> > Apart from that my system configuration meets the requirements for
>> > Vista.
>> >
>> > Does anyone have any suggestions??

>>
>>
>>



My System SpecsSystem Spec
Old 11-28-2006   #10 (permalink)
Mark Austin


 
 

Re: Vista Installation Issue at Gathering Files Stage

Colin - can you elaborate on what you mean. Here are details of my mobo:

Board: ASUSTeK Computer INC. A8N-E 2.XX
Serial Number: 123456789000
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD ASUS A8N-E ACPI BIOS Revision 1005 06/08/2005

And here are details of my hard drives:

Maxtor DiamondMax10 6L250S0 [Hard drive] (250.99 GB) -- drive 0
Maxtor DiamondMax Plus 9 6Y250M0 [Hard drive] (250.99 GB) -- drive 1

I'm not sure what you mean by making sure that I supply drivers with the
Load Drivers prompt??



"Colin Barnhorst" wrote:

> No, not update the drivers, make sure that you supply one with the Load
> Drivers prompt if needed. If you are using SATA then make sure your mobo's
> firmware supplies it (some mobos do and some don't). If not, you need to
> provide it.
>
> I simply don't know if you need to or not, but the point at which you have
> the issue is familiar to me as a point where control passes from XP to the
> Vista pre-installation environment (the reboot) and that is the first point
> at which a missing driver would matter. From that point on what is in XP no
> longer helps.
>
> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
> news:12533BDB-B1B2-499B-B52B-43836A110C1B@microsoft.com...
> > Colin - Thanks for your reply.
> >
> > The hard drive wasn't listed on any of the compatibility reports as
> > needing
> > attention so I assumed the existing drivers would be ok. Are you saying
> > that
> > I need to update the drivers for the hard drive controller?
> >
> > Also, the software that was listed as needing attention after the upgrade
> > i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value
> > in
> > uninstalling these first before carrying out the upgrade?
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> You will get some of the items on your compat report via Microsoft Update
> >> automatically right after installation. The ATK0110 ACPI utility always
> >> is
> >> among the first for me (Vista x64).
> >>
> >> I don't see listed what hard drive controller is on your system. The
> >> point
> >> of failure is right about the first reboot so I strongly suspect that you
> >> may need to add the driver before starting installation.
> >>
> >> "Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
> >> news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
> >> > I've been reading a number of threads that relate to this issue but
> >> > none
> >> > have
> >> > helped so far. Basically I'm trying to install Vista Ultimate from an
> >> > ISO
> >> > download via MSDN which I burnt to a DVD (I've tried burning the DVD at
> >> > various speeds as per a thread I read). Anyway, the install gets as far
> >> > as
> >> > the gathering files stage (approx 32%) and then a message appears
> >> > saying
> >> > Windows has encounted an error. Before running the upgrade I disabled
> >> > my
> >> > AV
> >> > and firewall as per another thread I read. During the installation
> >> > stage a
> >> > number of things are raised as issues that may cause a problem after
> >> > the
> >> > installation of Vista, but nothing that needs immediate action. The
> >> > list
> >> > of
> >> > things raised as potential issues after the upgrade are:
> >> >
> >> > o Universal Serial Bus controllers: Sony Ericsson W810 Driver
> >> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
> >> > o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management
> >> > (COM9)
> >> > o HP ImageZone
> >> > o Sygate Personal Firewall Pro
> >> > o Sony Ericsson PC Suite 1.7.10
> >> > o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
> >> >
> >> > I've run the Upgrade Advisor and the only things to note are:
> >> >
> >> > Programs
> >> > Sygate Personal Firewall - Program may not work
> >> >
> >> > Devices
> >> > ATK0110 ACPI Utility - Download latest driver
> >> > Creative Audigy Audio Processor - Download latest driver
> >> > NVIDIA nForce Networking Controller - No compatibility data available
> >> > Maxtor OneTouch - No compatibility data available
> >> > Creative Game Port - No compatibility data available
> >> > UIM Advanced Encryption Standard Driver - No compatibility data
> >> > available
> >> > UIM Encrypted Disk Image Plugin - No compatibility data available
> >> > UIM Standard CryptoPlugin Driver - No compatibility data available
> >> > PSC2350 series (DOT4) - No compatibility data available
> >> > PSC3250 series (DOT4PRT) - No compatibility data available
> >> > PSC3250 series (DOT4PRINT) - No compatibility data available
> >> >
> >> > Apart from that my system configuration meets the requirements for
> >> > Vista.
> >> >
> >> > Does anyone have any suggestions??
> >>
> >>
> >>

>
>
>

My System SpecsSystem Spec
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