Vista - 64-bit UPGRADE Question - Stiill no answer

Well, I've been out of touch for a couple of weeks, but after searching the
news group i cannot find any reply to the original question (which I've
included below along with Darrell's reply). Is there really still no answer?
Does nobody in Microsoft want to communicate the answer? This has been
unanswered for more than 4 weeks now.


Reply to original message (from Darrell Gorter):
Hello,
There hasn't been deafening silence. I posted that I was investigating the
issue and would reply back when I got an answer.
With the holiday and people taking time-off after shipping, not every-body
is readily available to answer questions.
I have not heard back yet, when I do I will post what I find out.

Thanks,
Darrell Gorter[MSFT]


Original Post:
Despite little snippets of information on the UPGRADE product (please don't
add to this thread with comments about non-upgrade products or upgrade
installing on the full product), the following question remains:

How does the install of Vista 64-bit work on the UPGRADE product?

What little definitive info we have tells us the 32-bit install within the
upgrade product will quit and request it be run from within the qualifying OS
(based on the upgrade product key). Running the 64-bit install from within
the (32-bit) qualifying product will quit and tell us that the 64-bit install
cannot be run from a 32-bit OS.

Or, is the info we have been given, only true for the 32-bit install DVD.
Does the 64-bit DVD operate differently?

Or is 64-bit technology a technology that the MS "Technology Guarantee" has
decided to curtail?

This question has now been outstanding for weeks now.

Why the deafening silence from Microsoft?

I've seen the answer in this group recently. There is NO upgrade path
from 32 bit to 64 bit. You can upgrade XP64 to Vista64, but not XP32
to Vista64. If you are running XP32 and you want to run Vista64 you
have to buy a full Vista product to do it. The info you have is correct,
you can't install Vista64 from the desktop, thus you can't upgrade to it.

I saw this information here last week I believe, but I don't have the
message thread was in.

-- Larry Maturo


"cvp" <cvp@discussions.microsoft.com> wrote in message
news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> Well, I've been out of touch for a couple of weeks, but after searching
> the
> news group i cannot find any reply to the original question (which I've
> included below along with Darrell's reply). Is there really still no
> answer?
> Does nobody in Microsoft want to communicate the answer? This has been
> unanswered for more than 4 weeks now.
>
>
> Reply to original message (from Darrell Gorter):
> Hello,
> There hasn't been deafening silence. I posted that I was investigating
> the
> issue and would reply back when I got an answer.
> With the holiday and people taking time-off after shipping, not every-body
> is readily available to answer questions.
> I have not heard back yet, when I do I will post what I find out.
>
> Thanks,
> Darrell Gorter[MSFT]
>
>
> Original Post:
> Despite little snippets of information on the UPGRADE product (please
> don't
> add to this thread with comments about non-upgrade products or upgrade
> installing on the full product), the following question remains:
>
> How does the install of Vista 64-bit work on the UPGRADE product?
>
> What little definitive info we have tells us the 32-bit install within the
> upgrade product will quit and request it be run from within the qualifying
> OS
> (based on the upgrade product key). Running the 64-bit install from within
> the (32-bit) qualifying product will quit and tell us that the 64-bit
> install
> cannot be run from a 32-bit OS.
>
> Or, is the info we have been given, only true for the 32-bit install DVD.
> Does the 64-bit DVD operate differently?
>
> Or is 64-bit technology a technology that the MS "Technology Guarantee"
> has
> decided to curtail?
>
> This question has now been outstanding for weeks now.
>
> Why the deafening silence from Microsoft?
>

Darrell explained to you the situation, didn't he?

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"cvp" <cvp@discussions.microsoft.com> wrote in message
news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> Well, I've been out of touch for a couple of weeks, but after searching
> the
> news group i cannot find any reply to the original question (which I've
> included below along with Darrell's reply). Is there really still no
> answer?
> Does nobody in Microsoft want to communicate the answer? This has been
> unanswered for more than 4 weeks now.
>
>
> Reply to original message (from Darrell Gorter):
> Hello,
> There hasn't been deafening silence. I posted that I was investigating
> the
> issue and would reply back when I got an answer.
> With the holiday and people taking time-off after shipping, not every-body
> is readily available to answer questions.
> I have not heard back yet, when I do I will post what I find out.
>
> Thanks,
> Darrell Gorter[MSFT]
>
>
> Original Post:
> Despite little snippets of information on the UPGRADE product (please
> don't
> add to this thread with comments about non-upgrade products or upgrade
> installing on the full product), the following question remains:
>
> How does the install of Vista 64-bit work on the UPGRADE product?
>
> What little definitive info we have tells us the 32-bit install within the
> upgrade product will quit and request it be run from within the qualifying
> OS
> (based on the upgrade product key). Running the 64-bit install from within
> the (32-bit) qualifying product will quit and tell us that the 64-bit
> install
> cannot be run from a 32-bit OS.
>
> Or, is the info we have been given, only true for the 32-bit install DVD.
> Does the 64-bit DVD operate differently?
>
> Or is 64-bit technology a technology that the MS "Technology Guarantee"
> has
> decided to curtail?
>
> This question has now been outstanding for weeks now.
>
> Why the deafening silence from Microsoft?
>

Hence the question. If I have purchased (as I have) an upgrade product to
take me to all the new technology in Vista that Microsoft promotes, and
technology barriers are put in the way (gratuitously) to stop me accessing
the desired functions of Vista, I can only view it as a bug in the install
process (I prefer to view it as that rather than false advertising). We need
the answer now so that Microsoft has time to provide a timely fix. I searched
for an answer in the news group but could find no new info on this upgrade
path.

"Larry Maturo" wrote:

> I've seen the answer in this group recently. There is NO upgrade path
> from 32 bit to 64 bit. You can upgrade XP64 to Vista64, but not XP32
> to Vista64. If you are running XP32 and you want to run Vista64 you
> have to buy a full Vista product to do it. The info you have is correct,
> you can't install Vista64 from the desktop, thus you can't upgrade to it.
>
> I saw this information here last week I believe, but I don't have the
> message thread was in.
>
> -- Larry Maturo
>
>
> "cvp" <cvp@discussions.microsoft.com> wrote in message
> news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> > Well, I've been out of touch for a couple of weeks, but after searching
> > the
> > news group i cannot find any reply to the original question (which I've
> > included below along with Darrell's reply). Is there really still no
> > answer?
> > Does nobody in Microsoft want to communicate the answer? This has been
> > unanswered for more than 4 weeks now.
> >
> >
> > Reply to original message (from Darrell Gorter):
> > Hello,
> > There hasn't been deafening silence. I posted that I was investigating
> > the
> > issue and would reply back when I got an answer.
> > With the holiday and people taking time-off after shipping, not every-body
> > is readily available to answer questions.
> > I have not heard back yet, when I do I will post what I find out.
> >
> > Thanks,
> > Darrell Gorter[MSFT]
> >
> >
> > Original Post:
> > Despite little snippets of information on the UPGRADE product (please
> > don't
> > add to this thread with comments about non-upgrade products or upgrade
> > installing on the full product), the following question remains:
> >
> > How does the install of Vista 64-bit work on the UPGRADE product?
> >
> > What little definitive info we have tells us the 32-bit install within the
> > upgrade product will quit and request it be run from within the qualifying
> > OS
> > (based on the upgrade product key). Running the 64-bit install from within
> > the (32-bit) qualifying product will quit and tell us that the 64-bit
> > install
> > cannot be run from a 32-bit OS.
> >
> > Or, is the info we have been given, only true for the 32-bit install DVD.
> > Does the 64-bit DVD operate differently?
> >
> > Or is 64-bit technology a technology that the MS "Technology Guarantee"
> > has
> > decided to curtail?
> >
> > This question has now been outstanding for weeks now.
> >
> > Why the deafening silence from Microsoft?
> >
>
>
>

What situation? That everyone who knows the answer in Microsoft is off on
vacation? Or is there some new info you're referring to that you could point
me to? I searched for it but couldn't find anything.

"Richard Urban" wrote:

> Darrell explained to you the situation, didn't he?
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
> "cvp" <cvp@discussions.microsoft.com> wrote in message
> news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> > Well, I've been out of touch for a couple of weeks, but after searching
> > the
> > news group i cannot find any reply to the original question (which I've
> > included below along with Darrell's reply). Is there really still no
> > answer?
> > Does nobody in Microsoft want to communicate the answer? This has been
> > unanswered for more than 4 weeks now.
> >
> >
> > Reply to original message (from Darrell Gorter):
> > Hello,
> > There hasn't been deafening silence. I posted that I was investigating
> > the
> > issue and would reply back when I got an answer.
> > With the holiday and people taking time-off after shipping, not every-body
> > is readily available to answer questions.
> > I have not heard back yet, when I do I will post what I find out.
> >
> > Thanks,
> > Darrell Gorter[MSFT]
> >
> >
> > Original Post:
> > Despite little snippets of information on the UPGRADE product (please
> > don't
> > add to this thread with comments about non-upgrade products or upgrade
> > installing on the full product), the following question remains:
> >
> > How does the install of Vista 64-bit work on the UPGRADE product?
> >
> > What little definitive info we have tells us the 32-bit install within the
> > upgrade product will quit and request it be run from within the qualifying
> > OS
> > (based on the upgrade product key). Running the 64-bit install from within
> > the (32-bit) qualifying product will quit and tell us that the 64-bit
> > install
> > cannot be run from a 32-bit OS.
> >
> > Or, is the info we have been given, only true for the 32-bit install DVD.
> > Does the 64-bit DVD operate differently?
> >
> > Or is 64-bit technology a technology that the MS "Technology Guarantee"
> > has
> > decided to curtail?
> >
> > This question has now been outstanding for weeks now.
> >
> > Why the deafening silence from Microsoft?
> >
>
>
>

Just from a theoritical viewpoint, it dosen't make sense to
say going from 32 bits to 64 bits is an upgrade. It's sort of
like saying you are upgrading from a compact car to a
tractor-trailer rig. Money wise, I can see why you are
upset, however. If a full version of the product was
$10.00, we probably wouldn't be having this discussion
and you would be happy to just buy the full version.

-- Larry Maturo


"cvp" <cvp@discussions.microsoft.com> wrote in message
news:080BC394-5498-4C6B-BF7F-401EEB6F41C2@microsoft.com...
> Hence the question. If I have purchased (as I have) an upgrade product to
> take me to all the new technology in Vista that Microsoft promotes, and
> technology barriers are put in the way (gratuitously) to stop me accessing
> the desired functions of Vista, I can only view it as a bug in the install
> process (I prefer to view it as that rather than false advertising). We
> need
> the answer now so that Microsoft has time to provide a timely fix. I
> searched
> for an answer in the news group but could find no new info on this upgrade
> path.
>
> "Larry Maturo" wrote:
>
>> I've seen the answer in this group recently. There is NO upgrade path
>> from 32 bit to 64 bit. You can upgrade XP64 to Vista64, but not XP32
>> to Vista64. If you are running XP32 and you want to run Vista64 you
>> have to buy a full Vista product to do it. The info you have is correct,
>> you can't install Vista64 from the desktop, thus you can't upgrade to it.
>>
>> I saw this information here last week I believe, but I don't have the
>> message thread was in.
>>
>> -- Larry Maturo
>>
>>
>> "cvp" <cvp@discussions.microsoft.com> wrote in message
>> news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
>> > Well, I've been out of touch for a couple of weeks, but after searching
>> > the
>> > news group i cannot find any reply to the original question (which I've
>> > included below along with Darrell's reply). Is there really still no
>> > answer?
>> > Does nobody in Microsoft want to communicate the answer? This has been
>> > unanswered for more than 4 weeks now.
>> >
>> >
>> > Reply to original message (from Darrell Gorter):
>> > Hello,
>> > There hasn't been deafening silence. I posted that I was investigating
>> > the
>> > issue and would reply back when I got an answer.
>> > With the holiday and people taking time-off after shipping, not
>> > every-body
>> > is readily available to answer questions.
>> > I have not heard back yet, when I do I will post what I find out.
>> >
>> > Thanks,
>> > Darrell Gorter[MSFT]
>> >
>> >
>> > Original Post:
>> > Despite little snippets of information on the UPGRADE product (please
>> > don't
>> > add to this thread with comments about non-upgrade products or upgrade
>> > installing on the full product), the following question remains:
>> >
>> > How does the install of Vista 64-bit work on the UPGRADE product?
>> >
>> > What little definitive info we have tells us the 32-bit install within
>> > the
>> > upgrade product will quit and request it be run from within the
>> > qualifying
>> > OS
>> > (based on the upgrade product key). Running the 64-bit install from
>> > within
>> > the (32-bit) qualifying product will quit and tell us that the 64-bit
>> > install
>> > cannot be run from a 32-bit OS.
>> >
>> > Or, is the info we have been given, only true for the 32-bit install
>> > DVD.
>> > Does the 64-bit DVD operate differently?
>> >
>> > Or is 64-bit technology a technology that the MS "Technology Guarantee"
>> > has
>> > decided to curtail?
>> >
>> > This question has now been outstanding for weeks now.
>> >
>> > Why the deafening silence from Microsoft?
>> >
>>
>>
>>

I was just repeating something I saw in this newsgroup, last week,
I believe. I don't vouch for it being the word of MS, but it certainly
makes sense to me. I can't imagine being able to do an in-place
upgrade from 32 bits to 64 bits, so I don't see how anyone can
consider going from 32 bits to 64 bits to be an upgrade.

-- Larry Maturo

"Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
news:e59sGwhHHHA.816@TK2MSFTNGP06.phx.gbl...
> Darrell explained to you the situation, didn't he?
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
> "cvp" <cvp@discussions.microsoft.com> wrote in message
> news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
>> Well, I've been out of touch for a couple of weeks, but after searching
>> the
>> news group i cannot find any reply to the original question (which I've
>> included below along with Darrell's reply). Is there really still no
>> answer?
>> Does nobody in Microsoft want to communicate the answer? This has been
>> unanswered for more than 4 weeks now.
>>
>>
>> Reply to original message (from Darrell Gorter):
>> Hello,
>> There hasn't been deafening silence. I posted that I was investigating
>> the
>> issue and would reply back when I got an answer.
>> With the holiday and people taking time-off after shipping, not
>> every-body
>> is readily available to answer questions.
>> I have not heard back yet, when I do I will post what I find out.
>>
>> Thanks,
>> Darrell Gorter[MSFT]
>>
>>
>> Original Post:
>> Despite little snippets of information on the UPGRADE product (please
>> don't
>> add to this thread with comments about non-upgrade products or upgrade
>> installing on the full product), the following question remains:
>>
>> How does the install of Vista 64-bit work on the UPGRADE product?
>>
>> What little definitive info we have tells us the 32-bit install within
>> the
>> upgrade product will quit and request it be run from within the
>> qualifying OS
>> (based on the upgrade product key). Running the 64-bit install from
>> within
>> the (32-bit) qualifying product will quit and tell us that the 64-bit
>> install
>> cannot be run from a 32-bit OS.
>>
>> Or, is the info we have been given, only true for the 32-bit install DVD.
>> Does the 64-bit DVD operate differently?
>>
>> Or is 64-bit technology a technology that the MS "Technology Guarantee"
>> has
>> decided to curtail?
>>
>> This question has now been outstanding for weeks now.
>>
>> Why the deafening silence from Microsoft?
>>
>
>

Then what would you call going from 32-bits to 64-bits? If it's not an
upgrade is it a downgrade?

However, there are 3 senses in which the word "upgrade" has been used re
Vista:

1) An upgrade install in situ carrying over the application settings etc.
This is not at at issue in this subject. I accept that a fresh install is
required. In fact I think I'd prefer it.

2) An upgrade product with a "reward" for purchases of prior releases.
Instead of full purchase price with rebates, Microsoft has chosen the
technology path of separate upgrade product with verification of ownership of
prior product. Good path as long as it really is a reward/rebate and not a
path to reduced function.

3) Upgrade redemption offer for Vista under the "Technology Guarantee" to
current purchasers of PCs (and boxed products) in conjunction with
manufacturers and retailers, to avoid sales slumps over Xmas etc. Every PC
manufacturer seems to be pushing the "upgrade technology guarantee".

Both categries 2 and 3 are offered with no indication whatsoever that any
functionality will be crippled in the upgrade product. Not surprising really
since "Don't delay purchasing your new PC. We guarantee less function than
you'll get if you wait" doesn't make for good advertising copy.

"Larry Maturo" wrote:

> Just from a theoritical viewpoint, it dosen't make sense to
> say going from 32 bits to 64 bits is an upgrade. It's sort of
> like saying you are upgrading from a compact car to a
> tractor-trailer rig. Money wise, I can see why you are
> upset, however. If a full version of the product was
> $10.00, we probably wouldn't be having this discussion
> and you would be happy to just buy the full version.
>
> -- Larry Maturo
>
>
> "cvp" <cvp@discussions.microsoft.com> wrote in message
> news:080BC394-5498-4C6B-BF7F-401EEB6F41C2@microsoft.com...
> > Hence the question. If I have purchased (as I have) an upgrade product to
> > take me to all the new technology in Vista that Microsoft promotes, and
> > technology barriers are put in the way (gratuitously) to stop me accessing
> > the desired functions of Vista, I can only view it as a bug in the install
> > process (I prefer to view it as that rather than false advertising). We
> > need
> > the answer now so that Microsoft has time to provide a timely fix. I
> > searched
> > for an answer in the news group but could find no new info on this upgrade
> > path.
> >
> > "Larry Maturo" wrote:
> >
> >> I've seen the answer in this group recently. There is NO upgrade path
> >> from 32 bit to 64 bit. You can upgrade XP64 to Vista64, but not XP32
> >> to Vista64. If you are running XP32 and you want to run Vista64 you
> >> have to buy a full Vista product to do it. The info you have is correct,
> >> you can't install Vista64 from the desktop, thus you can't upgrade to it.
> >>
> >> I saw this information here last week I believe, but I don't have the
> >> message thread was in.
> >>
> >> -- Larry Maturo
> >>
> >>
> >> "cvp" <cvp@discussions.microsoft.com> wrote in message
> >> news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> >> > Well, I've been out of touch for a couple of weeks, but after searching
> >> > the
> >> > news group i cannot find any reply to the original question (which I've
> >> > included below along with Darrell's reply). Is there really still no
> >> > answer?
> >> > Does nobody in Microsoft want to communicate the answer? This has been
> >> > unanswered for more than 4 weeks now.
> >> >
> >> >
> >> > Reply to original message (from Darrell Gorter):
> >> > Hello,
> >> > There hasn't been deafening silence. I posted that I was investigating
> >> > the
> >> > issue and would reply back when I got an answer.
> >> > With the holiday and people taking time-off after shipping, not
> >> > every-body
> >> > is readily available to answer questions.
> >> > I have not heard back yet, when I do I will post what I find out.
> >> >
> >> > Thanks,
> >> > Darrell Gorter[MSFT]
> >> >
> >> >
> >> > Original Post:
> >> > Despite little snippets of information on the UPGRADE product (please
> >> > don't
> >> > add to this thread with comments about non-upgrade products or upgrade
> >> > installing on the full product), the following question remains:
> >> >
> >> > How does the install of Vista 64-bit work on the UPGRADE product?
> >> >
> >> > What little definitive info we have tells us the 32-bit install within
> >> > the
> >> > upgrade product will quit and request it be run from within the
> >> > qualifying
> >> > OS
> >> > (based on the upgrade product key). Running the 64-bit install from
> >> > within
> >> > the (32-bit) qualifying product will quit and tell us that the 64-bit
> >> > install
> >> > cannot be run from a 32-bit OS.
> >> >
> >> > Or, is the info we have been given, only true for the 32-bit install
> >> > DVD.
> >> > Does the 64-bit DVD operate differently?
> >> >
> >> > Or is 64-bit technology a technology that the MS "Technology Guarantee"
> >> > has
> >> > decided to curtail?
> >> >
> >> > This question has now been outstanding for weeks now.
> >> >
> >> > Why the deafening silence from Microsoft?
> >> >
> >>
> >>
> >>
>
>
>

Larry, as I replied to your other post, the in situ upgrade is not of
interest to me here (whether from an upgrade product or the full product).

"Larry Maturo" wrote:

> I was just repeating something I saw in this newsgroup, last week,
> I believe. I don't vouch for it being the word of MS, but it certainly
> makes sense to me. I can't imagine being able to do an in-place
> upgrade from 32 bits to 64 bits, so I don't see how anyone can
> consider going from 32 bits to 64 bits to be an upgrade.
>
> -- Larry Maturo
>
> "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
> news:e59sGwhHHHA.816@TK2MSFTNGP06.phx.gbl...
> > Darrell explained to you the situation, didn't he?
> >
> > --
> >
> >
> > Regards,
> >
> > Richard Urban
> > Microsoft MVP Windows Shell/User
> > (For email, remove the obvious from my address)
> >
> > Quote from George Ankner:
> > If you knew as much as you think you know,
> > You would realize that you don't know what you thought you knew!
> >
> >
> > "cvp" <cvp@discussions.microsoft.com> wrote in message
> > news:8ABF3F27-1515-40D4-862E-E6D2B81003ED@microsoft.com...
> >> Well, I've been out of touch for a couple of weeks, but after searching
> >> the
> >> news group i cannot find any reply to the original question (which I've
> >> included below along with Darrell's reply). Is there really still no
> >> answer?
> >> Does nobody in Microsoft want to communicate the answer? This has been
> >> unanswered for more than 4 weeks now.
> >>
> >>
> >> Reply to original message (from Darrell Gorter):
> >> Hello,
> >> There hasn't been deafening silence. I posted that I was investigating
> >> the
> >> issue and would reply back when I got an answer.
> >> With the holiday and people taking time-off after shipping, not
> >> every-body
> >> is readily available to answer questions.
> >> I have not heard back yet, when I do I will post what I find out.
> >>
> >> Thanks,
> >> Darrell Gorter[MSFT]
> >>
> >>
> >> Original Post:
> >> Despite little snippets of information on the UPGRADE product (please
> >> don't
> >> add to this thread with comments about non-upgrade products or upgrade
> >> installing on the full product), the following question remains:
> >>
> >> How does the install of Vista 64-bit work on the UPGRADE product?
> >>
> >> What little definitive info we have tells us the 32-bit install within
> >> the
> >> upgrade product will quit and request it be run from within the
> >> qualifying OS
> >> (based on the upgrade product key). Running the 64-bit install from
> >> within
> >> the (32-bit) qualifying product will quit and tell us that the 64-bit
> >> install
> >> cannot be run from a 32-bit OS.
> >>
> >> Or, is the info we have been given, only true for the 32-bit install DVD.
> >> Does the 64-bit DVD operate differently?
> >>
> >> Or is 64-bit technology a technology that the MS "Technology Guarantee"
> >> has
> >> decided to curtail?
> >>
> >> This question has now been outstanding for weeks now.
> >>
> >> Why the deafening silence from Microsoft?
> >>
> >
> >
>
>
>

It's not an upgrade - it's a new computing platform: x64.

"cvp" <cvp@discussions.microsoft.com> wrote in message
news:A3A1B40C-8D18-47C7-A19E-BAF4E2CFC5DA@microsoft.com...
> Then what would you call going from 32-bits to 64-bits? If it's not an
> upgrade is it a downgrade?
>