Vista - Can't Backup to a Network Hard Drive using Vista Backup

I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
network and mapped to L:/.

For some reason it's not displayed on the list of drives I can back up to
and I can't use the L:/ as the location.

Any ideas?

Thanks,

Andrew Shuttleworth

---
I tried \\DEVICE-NAME\share but was prompted for a password that I don't
believe I have set. Perhaps something to do with the way the device was
configured during the automatic setup ???

You cannot backup to a mapped drive.

Your logged in users mapped the drive and the backup software is a service,
so it won’t see YOUR mapped drivers.

Also, some network file stores do not implement windows file sharing
correctly so they wont work.

They may be a work around that I don’t know about, but I just bought a USB
external hard disk and it works a treat.

ta

Steve


"Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
in message news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
>I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
> network and mapped to L:/.
>
> For some reason it's not displayed on the list of drives I can back up to
> and I can't use the L:/ as the location.
>
> Any ideas?
>
> Thanks,
>
> Andrew Shuttleworth
>
> ---
> I tried \\DEVICE-NAME\share but was prompted for a password that I don't
> believe I have set. Perhaps something to do with the way the device was
> configured during the automatic setup ???
>

Thanks for the explanation. If anyone from MS is reading perhaps this should
be added to the help file. Below is the most relevant answer I could find
which didn't cover this scenario.

I do have a USB drive, but my PC is a laptop and even when I'm at home I'm
moving around from place to place and having a connected drive is a drag and
not really practical for regular backups.

Will have to find out if there is someway I can use the full path to the
drive.

Thanks again,

Andrew

===
Quote from the Windows Help File:

When I'm using the Back Up Files wizard, why don't I see the location that I
want to back up to when I'm choosing where to save my backup?
When you choose a location to save your backup to, the wizard searches your
computer and displays a list of all locations that you can use. If the
location that you want to use doesn't appear in the list, it could be due to
one of the following problems:

The location is a tape drive. You can't save backups to tapes.

The location is a disk that you are trying to back up. You can't back up a
disk to the same disk. For example, you can't back up the contents of a disc
on drive D to that same disc.

The location is a CD-ROM drive. You can't use a CD-ROM drive to make a
backup; you must use a CD burner, also known as a CD-R or CD-RW drive.

The location is a USB flash drive. You can't save backups to a flash drive.

The location is not formatted as NTFS, FAT, or Universal Disk Format (UDF)
(also called Live File System). Backups can only be saved to disks that are
formatted using the NTFS, FAT, or UDF file systems. For more information, see
Comparing NTFS and FAT file systems.

The location is either the system disk (the disk that Windows is installed
on—also called the C drive) or the boot disk (the disk that Windows uses to
start your computer—also called the startup disk).


"Steve Drake" wrote:

> You cannot backup to a mapped drive.
>
> Your logged in users mapped the drive and the backup software is a service,
> so it won’t see YOUR mapped drivers.
>
> Also, some network file stores do not implement windows file sharing
> correctly so they wont work.
>
> They may be a work around that I don’t know about, but I just bought a USB
> external hard disk and it works a treat.
>
> ta
>
> Steve
>
>
> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
> in message news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
> >I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
> > network and mapped to L:/.
> >
> > For some reason it's not displayed on the list of drives I can back up to
> > and I can't use the L:/ as the location.
> >
> > Any ideas?
> >
> > Thanks,
> >
> > Andrew Shuttleworth
> >
> > ---
> > I tried \\DEVICE-NAME\share but was prompted for a password that I don't
> > believe I have set. Perhaps something to do with the way the device was
> > configured during the automatic setup ???
> >
>

I have tried getting a Buffalo to work, we have one at work.

I did not get anywhere with using \\NETWORKNAME\SHARE

I tried creating a share that had a login and password, still not luck.

Without doing any R&D, I recon Buffalo use Samba type implementation and its
does not support the way that the backup service is trying to authenticate.

If anyone has done some R&D I would be interested here any outcome.

Steve





"Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
in message news:16CAA7A1-F56F-456D-A42C-616645C89D6D@microsoft.com...
> Thanks for the explanation. If anyone from MS is reading perhaps this
> should
> be added to the help file. Below is the most relevant answer I could find
> which didn't cover this scenario.
>
> I do have a USB drive, but my PC is a laptop and even when I'm at home I'm
> moving around from place to place and having a connected drive is a drag
> and
> not really practical for regular backups.
>
> Will have to find out if there is someway I can use the full path to the
> drive.
>
> Thanks again,
>
> Andrew
>
> ===
> Quote from the Windows Help File:
>
> When I'm using the Back Up Files wizard, why don't I see the location that
> I
> want to back up to when I'm choosing where to save my backup?
> When you choose a location to save your backup to, the wizard searches
> your
> computer and displays a list of all locations that you can use. If the
> location that you want to use doesn't appear in the list, it could be due
> to
> one of the following problems:
>
> The location is a tape drive. You can't save backups to tapes.
>
> The location is a disk that you are trying to back up. You can't back up a
> disk to the same disk. For example, you can't back up the contents of a
> disc
> on drive D to that same disc.
>
> The location is a CD-ROM drive. You can't use a CD-ROM drive to make a
> backup; you must use a CD burner, also known as a CD-R or CD-RW drive.
>
> The location is a USB flash drive. You can't save backups to a flash
> drive.
>
> The location is not formatted as NTFS, FAT, or Universal Disk Format (UDF)
> (also called Live File System). Backups can only be saved to disks that
> are
> formatted using the NTFS, FAT, or UDF file systems. For more information,
> see
> Comparing NTFS and FAT file systems.
>
> The location is either the system disk (the disk that Windows is installed
> on—also called the C drive) or the boot disk (the disk that Windows uses
> to
> start your computer—also called the startup disk).
>
>
> "Steve Drake" wrote:
>
>> You cannot backup to a mapped drive.
>>
>> Your logged in users mapped the drive and the backup software is a
>> service,
>> so it won’t see YOUR mapped drivers.
>>
>> Also, some network file stores do not implement windows file sharing
>> correctly so they wont work.
>>
>> They may be a work around that I don’t know about, but I just bought a
>> USB
>> external hard disk and it works a treat.
>>
>> ta
>>
>> Steve
>>
>>
>> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com>
>> wrote
>> in message news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
>> >I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
>> > network and mapped to L:/.
>> >
>> > For some reason it's not displayed on the list of drives I can back up
>> > to
>> > and I can't use the L:/ as the location.
>> >
>> > Any ideas?
>> >
>> > Thanks,
>> >
>> > Andrew Shuttleworth
>> >
>> > ---
>> > I tried \\DEVICE-NAME\share but was prompted for a password that I
>> > don't
>> > believe I have set. Perhaps something to do with the way the device was
>> > configured during the automatic setup ???
>> >
>>

As it is now, it didn't work with any NAS system I have tested with. Not
from Netgear on the SC101 not on the TEAC HD350 and as have been tested by
colleague's not on the Buffalo's either.

So backing op to NAS doesn't work at the moment we have to wait for updated
firmware that support the networking from Vista to be able to do so.

Contact the Supplier from Buffalo NAS regarding this problem as we have
done to the others, the only way to get this cured. I am lucky my own
backup software does work with the NAS.

Ko.

"Steve Drake" <steve@NOSPAM_SS_Drakey.co.uk> schreef in bericht
news:6D94C523-584A-4C88-A79D-33584313E371@microsoft.com...
>I have tried getting a Buffalo to work, we have one at work.
>
> I did not get anywhere with using \\NETWORKNAME\SHARE
>
> I tried creating a share that had a login and password, still not luck.
>
> Without doing any R&D, I recon Buffalo use Samba type implementation and
> its does not support the way that the backup service is trying to
> authenticate.
>
> If anyone has done some R&D I would be interested here any outcome.
>
> Steve
>
>
>
>
>
> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
> in message news:16CAA7A1-F56F-456D-A42C-616645C89D6D@microsoft.com...
>> Thanks for the explanation. If anyone from MS is reading perhaps this
>> should
>> be added to the help file. Below is the most relevant answer I could find
>> which didn't cover this scenario.
>>
>> I do have a USB drive, but my PC is a laptop and even when I'm at home
>> I'm
>> moving around from place to place and having a connected drive is a drag
>> and
>> not really practical for regular backups.
>>
>> Will have to find out if there is someway I can use the full path to the
>> drive.
>>
>> Thanks again,
>>
>> Andrew
>>
>> ===
>> Quote from the Windows Help File:
>>
>> When I'm using the Back Up Files wizard, why don't I see the location
>> that I
>> want to back up to when I'm choosing where to save my backup?
>> When you choose a location to save your backup to, the wizard searches
>> your
>> computer and displays a list of all locations that you can use. If the
>> location that you want to use doesn't appear in the list, it could be due
>> to
>> one of the following problems:
>>
>> The location is a tape drive. You can't save backups to tapes.
>>
>> The location is a disk that you are trying to back up. You can't back up
>> a
>> disk to the same disk. For example, you can't back up the contents of a
>> disc
>> on drive D to that same disc.
>>
>> The location is a CD-ROM drive. You can't use a CD-ROM drive to make a
>> backup; you must use a CD burner, also known as a CD-R or CD-RW drive.
>>
>> The location is a USB flash drive. You can't save backups to a flash
>> drive.
>>
>> The location is not formatted as NTFS, FAT, or Universal Disk Format
>> (UDF)
>> (also called Live File System). Backups can only be saved to disks that
>> are
>> formatted using the NTFS, FAT, or UDF file systems. For more information,
>> see
>> Comparing NTFS and FAT file systems.
>>
>> The location is either the system disk (the disk that Windows is
>> installed
>> on-also called the C drive) or the boot disk (the disk that Windows uses
>> to
>> start your computer-also called the startup disk).
>>
>>
>> "Steve Drake" wrote:
>>
>>> You cannot backup to a mapped drive.
>>>
>>> Your logged in users mapped the drive and the backup software is a
>>> service,
>>> so it won't see YOUR mapped drivers.
>>>
>>> Also, some network file stores do not implement windows file sharing
>>> correctly so they wont work.
>>>
>>> They may be a work around that I don't know about, but I just bought a
>>> USB
>>> external hard disk and it works a treat.
>>>
>>> ta
>>>
>>> Steve
>>>
>>>
>>> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com>
>>> wrote
>>> in message news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
>>> >I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
>>> > network and mapped to L:/.
>>> >
>>> > For some reason it's not displayed on the list of drives I can back up
>>> > to
>>> > and I can't use the L:/ as the location.
>>> >
>>> > Any ideas?
>>> >
>>> > Thanks,
>>> >
>>> > Andrew Shuttleworth
>>> >
>>> > ---
>>> > I tried \\DEVICE-NAME\share but was prompted for a password that I
>>> > don't
>>> > believe I have set. Perhaps something to do with the way the device
>>> > was
>>> > configured during the automatic setup ???
>>> >
>>>
>

For convenience, email your suggestion to mswish@microsoft.com.

"Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
in message news:16CAA7A1-F56F-456D-A42C-616645C89D6D@microsoft.com...
> Thanks for the explanation. If anyone from MS is reading perhaps this
> should
> be added to the help file. Below is the most relevant answer I could find
> which didn't cover this scenario.

I think you can backup to a networked drive, but only from the command line.
I have done this myself, so this info could be incorrect.

-iceeagle


"Colin Barnhorst" <colinbarharst@msn.com> wrote in message
news:%23uOlTr0MHHA.4384@TK2MSFTNGP03.phx.gbl...
> For convenience, email your suggestion to mswish@microsoft.com.
>
> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
> in message news:16CAA7A1-F56F-456D-A42C-616645C89D6D@microsoft.com...
>> Thanks for the explanation. If anyone from MS is reading perhaps this
>> should
>> be added to the help file. Below is the most relevant answer I could find
>> which didn't cover this scenario.
>

This is indeed the reason why backing up to mapped drives isn't supported.
Thanks Steve for pointing this out.

According to our backup team, to use a NAS device as a backup target, you
need to create the share with "Full Control" privileges for the user whose
credentials they want to connect with. There is some information in the help
on this. (Though, I don't see this after a quick scan.)

If this doesn't work, we recommend contacting your NAS manufacturer to ask
them for upgraded firmware based on 3.x version of Samba.


--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows Server file and storage technologies? Visit
our team blog at http://blogs.technet.com/filecab/default.aspx.


"Steve Drake" <steve@NOSPAM_SS_Drakey.co.uk> wrote in message
news:9BE07670-D32D-465A-BF05-E4585DE6850C@microsoft.com...
> You cannot backup to a mapped drive.
>
> Your logged in users mapped the drive and the backup software is a
> service, so it won't see YOUR mapped drivers.
>
> Also, some network file stores do not implement windows file sharing
> correctly so they wont work.
>
> They may be a work around that I don't know about, but I just bought a USB
> external hard disk and it works a treat.
>
> ta
>
> Steve
>
>
> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
> in message news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
>>I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
>> network and mapped to L:/.
>>
>> For some reason it's not displayed on the list of drives I can back up to
>> and I can't use the L:/ as the location.
>>
>> Any ideas?
>>
>> Thanks,
>>
>> Andrew Shuttleworth
>>
>> ---
>> I tried \\DEVICE-NAME\share but was prompted for a password that I don't
>> believe I have set. Perhaps something to do with the way the device was
>> configured during the automatic setup ???
>>
>

Thanks for all the additional info and the mswish suggestion. I also found a
feedback form at the bottom of the Vista help page so submitted a suggestion
using that.

Andrew

"Colin Barnhorst" wrote:

> For convenience, email your suggestion to mswish@microsoft.com.
>
> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com> wrote
> in message news:16CAA7A1-F56F-456D-A42C-616645C89D6D@microsoft.com...
> > Thanks for the explanation. If anyone from MS is reading perhaps this
> > should
> > be added to the help file. Below is the most relevant answer I could find
> > which didn't cover this scenario.
>
>

Hi Jill,

Not to get picky but why doesn't Vista Backup work with compressed drives?

And why can we not select what we want to backup, instead of MS deciding for
us?

Third, why limit the destinations where a backup can be placed, if the main
reason for reworking backup was to get more people to *USE* Vista backup?

In all the years of IT, this is the worst application *ever* to come out of
Redmond.

Ok, besides MS Bob. (with apologies to Melinda.)

Just my 2 centimes, since you popped up.

--
Mark-Allen Perry
160825 / 1112165
Windows Vista X64 Ultimate
RTM Build 6000.16386
ALPHA Systems
Marly, Switzerland
mark-allen @ mvps . org



"Jill Zoeller [MSFT]" <jillz@online.microsoft.com> wrote in message
news:%23gV3Jl1MHHA.4912@TK2MSFTNGP02.phx.gbl...
> This is indeed the reason why backing up to mapped drives isn't supported.
> Thanks Steve for pointing this out.
>
> According to our backup team, to use a NAS device as a backup target, you
> need to create the share with "Full Control" privileges for the user whose
> credentials they want to connect with. There is some information in the
> help on this. (Though, I don't see this after a quick scan.)
>
> If this doesn't work, we recommend contacting your NAS manufacturer to ask
> them for upgraded firmware based on 3.x version of Samba.
>
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> Want to learn more about Windows Server file and storage technologies?
> Visit our team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "Steve Drake" <steve@NOSPAM_SS_Drakey.co.uk> wrote in message
> news:9BE07670-D32D-465A-BF05-E4585DE6850C@microsoft.com...
>> You cannot backup to a mapped drive.
>>
>> Your logged in users mapped the drive and the backup software is a
>> service, so it won't see YOUR mapped drivers.
>>
>> Also, some network file stores do not implement windows file sharing
>> correctly so they wont work.
>>
>> They may be a work around that I don't know about, but I just bought a
>> USB external hard disk and it works a treat.
>>
>> ta
>>
>> Steve
>>
>>
>> "Andrew Shuttleworth" <AndrewShuttleworth@discussions.microsoft.com>
>> wrote in message
>> news:46503519-1861-4E6A-BBFD-C674D849AA8D@microsoft.com...
>>>I have a Buffalo (Melco) NTFS formatted hard drive attached to my home
>>> network and mapped to L:/.
>>>
>>> For some reason it's not displayed on the list of drives I can back up
>>> to
>>> and I can't use the L:/ as the location.
>>>
>>> Any ideas?
>>>
>>> Thanks,
>>>
>>> Andrew Shuttleworth
>>>
>>> ---
>>> I tried \\DEVICE-NAME\share but was prompted for a password that I don't
>>> believe I have set. Perhaps something to do with the way the device was
>>> configured during the automatic setup ???
>>>
>>
>
>