Vista - Windows could not update the computer's boot configuration

I have searched all over the web trying to find the answer to resolve this
issue. I have disable Virus and Spy ware scan software, I have checked my
BIOS and I do not have a Virus Scan setting to turn off. I have done the
Registry Hack,
1. Open

HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
using regedit.
2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
3. Rename UpperFilters.bak to UpperFilters.
4. Reboot and re-attempt the upgrade.
Still I get the same message "Windows could not update the computer's boot
configuration"
Any Comments or help would be appreciated

Do you have now, or have you ever, had a version of linux installed that
loaded its own version of grub perhaps? I know in the earlier days of ubuntu,
I just about had to low lvl format the harddrive to get rid of thier loader.

"KelDaef" wrote:

> I have searched all over the web trying to find the answer to resolve this
> issue. I have disable Virus and Spy ware scan software, I have checked my
> BIOS and I do not have a Virus Scan setting to turn off. I have done the
> Registry Hack,
> 1. Open
>
> HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> using regedit.
> 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> 3. Rename UpperFilters.bak to UpperFilters.
> 4. Reboot and re-attempt the upgrade.
> Still I get the same message "Windows could not update the computer's boot
> configuration"
> Any Comments or help would be appreciated
>

Is your problem with this message that Vista won't run, or Vista won't boot?
I'm not sure where you got the information for the reg hack and would be
interested, and also the information on renaming filter values. I'm
familiar with upper and lower filter values and the need to delete them when
your DVD or CD drive isn't recognized if they are present, and also when
your DVD or CD burning software won't 1) start 2) work 3) shut down.

I don't fully understand what's going on on your box since you didn'g
explain it precisely but I recommend if you have a significant malfunction
in Vista to run one of these: 1) Startup Repair 2) System Restore from the
Recovery Link shown below 3) Bootrec.exe

This depends on the context of your repair needs and these are outlined
below:
Repair References:

Win RE for no boot situations (it works for badly broken Vista or its
components when you can boot as well)
http://blogs.msdn.com/winre/archive/...20/763901.aspx

http://windowshelp.microsoft.com/Win...f3f351033.mspx

A Stop error occurs, or the computer stops responding when you try to start
Windows Vista
http://support.microsoft.com/kb/925810/en-us

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

You can run Startup Repair by putting your Vista DVD in after the
language screen in setup. You can also run System Restore from the same
location. It fixes Vista in other situations besides a BSOD no boot:

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from a
DVD, see the information that came with the computer.
2. Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the power
button to turn off the computer. Then, turn the computer back on.

3. Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and you
do not have the option to select it in the System Recovery Options menu.

4. Click Repair your computer.

5. In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6. In the System Recovery Options menu, click Startup Repair to start the
repair process.

7. When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui...4/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img...SysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

Good luck,

CH



"KelDaef" <KelDaef@discussions.microsoft.com> wrote in message
news:51A47524-C0A9-4E9D-959C-2C2D943C69E9@microsoft.com...
>I have searched all over the web trying to find the answer to resolve this
> issue. I have disable Virus and Spy ware scan software, I have checked my
> BIOS and I do not have a Virus Scan setting to turn off. I have done the
> Registry Hack,
> 1. Open
>
> HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> using regedit.
> 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> 3. Rename UpperFilters.bak to UpperFilters.
> 4. Reboot and re-attempt the upgrade.
> Still I get the same message "Windows could not update the computer's boot
> configuration"
> Any Comments or help would be appreciated
>

I don't have a clear picture of your overall problem, but it occurred to me
that this MSKB might also be on point to your problem and you may get help
from it even if the title of it is not:

How to troubleshoot scenarios in which the rollback phase was unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

Method 1: Restore the boot sector
When you start the computer, you may see the Windows Boot Manager menu. This
menu includes options to start Windows Vista and Windows Setup. If this menu
appears, select the Previous Operating System option.

If the previous operating system starts successfully, the rollback phase was
partially completed. To complete the rollback to the previous operating
system installation, follow these steps:1. Start the Windows Recovery
Environment, and then open a command prompt. To do this, follow these
steps:a. Put the Windows Vista installation disc in the disc drive, and
then restart the computer.
b. Press a key when you are prompted to restart from the disc.
c. Select a language, a time, a currency, and a keyboard or an input
method, and then click Next.
d. Click Repair your computer.
e. Click the operating system that you want to repair, and then click Next.
f. In the System Recovery Options dialog box, click Command Prompt.

2. Restore the boot sector so that it uses NTLDR instead of the Windows Boot
Manager. To do this, type the following command, and then press ENTER:
bootsect /nt52 SYS
3. Make sure that your personal data files are in the correct location. If
your personal data files are missing, they may be located in one or more of
the following folders:• \$WINDOWS.~Q\DATA\Documents and Settings\Username
• \$INPLACE.~TR\Machine\Data\DATA\Documents and Settings\Username
• \Users\Username
• \Document and Settings\Username

If you cannot start the previous operating system, use one of the following
methods to access your personal data files. By using one of these methods,
you can obtain a working environment on the computer. In this environment,
you can back up your personal data files and do additional troubleshooting.

You may also receive help from Vista Boot Pro 3.1:

www.pro-networks.org/vistabootpro/intro.php

http://www.pro-networks.org/forum/viewforum.php?f=185

Good luck,

CH

"KelDaef" <KelDaef@discussions.microsoft.com> wrote in message
news:51A47524-C0A9-4E9D-959C-2C2D943C69E9@microsoft.com...
>I have searched all over the web trying to find the answer to resolve this
> issue. I have disable Virus and Spy ware scan software, I have checked my
> BIOS and I do not have a Virus Scan setting to turn off. I have done the
> Registry Hack,
> 1. Open
>
> HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> using regedit.
> 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> 3. Rename UpperFilters.bak to UpperFilters.
> 4. Reboot and re-attempt the upgrade.
> Still I get the same message "Windows could not update the computer's boot
> configuration"
> Any Comments or help would be appreciated
>

This message occures when doing an upgrade to Windows XP Sp2

"dfeifer" wrote:

> Do you have now, or have you ever, had a version of linux installed that
> loaded its own version of grub perhaps? I know in the earlier days of ubuntu,
> I just about had to low lvl format the harddrive to get rid of thier loader.
>
> "KelDaef" wrote:
>
> > I have searched all over the web trying to find the answer to resolve this
> > issue. I have disable Virus and Spy ware scan software, I have checked my
> > BIOS and I do not have a Virus Scan setting to turn off. I have done the
> > Registry Hack,
> > 1. Open
> >
> > HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> > using regedit.
> > 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> > 3. Rename UpperFilters.bak to UpperFilters.
> > 4. Reboot and re-attempt the upgrade.
> > Still I get the same message "Windows could not update the computer's boot
> > configuration"
> > Any Comments or help would be appreciated
> >

This occures when I try to do an Upgrade to Windows XP Pro SP2

"Chad Harris" wrote:

> I don't have a clear picture of your overall problem, but it occurred to me
> that this MSKB might also be on point to your problem and you may get help
> from it even if the title of it is not:
>
> How to troubleshoot scenarios in which the rollback phase was unsuccessful
> after you upgrade from Windows XP to Windows Vista
> http://support.microsoft.com/kb/927523/en-us
>
> Method 1: Restore the boot sector
> When you start the computer, you may see the Windows Boot Manager menu. This
> menu includes options to start Windows Vista and Windows Setup. If this menu
> appears, select the Previous Operating System option.
>
> If the previous operating system starts successfully, the rollback phase was
> partially completed. To complete the rollback to the previous operating
> system installation, follow these steps:1. Start the Windows Recovery
> Environment, and then open a command prompt. To do this, follow these
> steps:a. Put the Windows Vista installation disc in the disc drive, and
> then restart the computer.
> b. Press a key when you are prompted to restart from the disc.
> c. Select a language, a time, a currency, and a keyboard or an input
> method, and then click Next.
> d. Click Repair your computer.
> e. Click the operating system that you want to repair, and then click Next.
> f. In the System Recovery Options dialog box, click Command Prompt.
>
> 2. Restore the boot sector so that it uses NTLDR instead of the Windows Boot
> Manager. To do this, type the following command, and then press ENTER:
> bootsect /nt52 SYS
> 3. Make sure that your personal data files are in the correct location. If
> your personal data files are missing, they may be located in one or more of
> the following folders:• \$WINDOWS.~Q\DATA\Documents and Settings\Username
> • \$INPLACE.~TR\Machine\Data\DATA\Documents and Settings\Username
> • \Users\Username
> • \Document and Settings\Username
>
> If you cannot start the previous operating system, use one of the following
> methods to access your personal data files. By using one of these methods,
> you can obtain a working environment on the computer. In this environment,
> you can back up your personal data files and do additional troubleshooting.
>
> You may also receive help from Vista Boot Pro 3.1:
>
> www.pro-networks.org/vistabootpro/intro.php
>
> http://www.pro-networks.org/forum/viewforum.php?f=185
>
> Good luck,
>
> CH
>
> "KelDaef" <KelDaef@discussions.microsoft.com> wrote in message
> news:51A47524-C0A9-4E9D-959C-2C2D943C69E9@microsoft.com...
> >I have searched all over the web trying to find the answer to resolve this
> > issue. I have disable Virus and Spy ware scan software, I have checked my
> > BIOS and I do not have a Virus Scan setting to turn off. I have done the
> > Registry Hack,
> > 1. Open
> >
> > HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> > using regedit.
> > 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> > 3. Rename UpperFilters.bak to UpperFilters.
> > 4. Reboot and re-attempt the upgrade.
> > Still I get the same message "Windows could not update the computer's boot
> > configuration"
> > Any Comments or help would be appreciated
> >
>
>

"KelDaef" wrote

> This occures when I try to do an Upgrade to Windows XP Pro SP2
>
> "Chad Harris" wrote:
>
>> I don't have a clear picture of your overall problem, but it occurred to
>> me
>> that this MSKB might also be on point to your problem and you may get
>> help
>> from it even if the title of it is not:
>>
>> How to troubleshoot scenarios in which the rollback phase was
>> unsuccessful
>> after you upgrade from Windows XP to Windows Vista
>> http://support.microsoft.com/kb/927523/en-us
>>
>> Method 1: Restore the boot sector
>> When you start the computer, you may see the Windows Boot Manager menu.
>> This
>> menu includes options to start Windows Vista and Windows Setup. If this
>> menu
>> appears, select the Previous Operating System option.
>>
>> If the previous operating system starts successfully, the rollback phase
>> was
>> partially completed. To complete the rollback to the previous operating
>> system installation, follow these steps:1. Start the Windows Recovery
>> Environment, and then open a command prompt. To do this, follow these
>> steps:a. Put the Windows Vista installation disc in the disc drive, and
>> then restart the computer.
>> b. Press a key when you are prompted to restart from the disc.
>> c. Select a language, a time, a currency, and a keyboard or an input
>> method, and then click Next.
>> d. Click Repair your computer.
>> e. Click the operating system that you want to repair, and then click
>> Next.
>> f. In the System Recovery Options dialog box, click Command Prompt.
>>
>> 2. Restore the boot sector so that it uses NTLDR instead of the Windows
>> Boot
>> Manager. To do this, type the following command, and then press ENTER:
>> bootsect /nt52 SYS
>> 3. Make sure that your personal data files are in the correct location.
>> If
>> your personal data files are missing, they may be located in one or more
>> of
>> the following folders:• \$WINDOWS.~Q\DATA\Documents and Settings\Username
>> • \$INPLACE.~TR\Machine\Data\DATA\Documents and Settings\Username
>> • \Users\Username
>> • \Document and Settings\Username
>>
>> If you cannot start the previous operating system, use one of the
>> following
>> methods to access your personal data files. By using one of these
>> methods,
>> you can obtain a working environment on the computer. In this
>> environment,
>> you can back up your personal data files and do additional
>> troubleshooting.
>>
>> You may also receive help from Vista Boot Pro 3.1:
>>
>> www.pro-networks.org/vistabootpro/intro.php
>>
>> http://www.pro-networks.org/forum/viewforum.php?f=185
>>
>> Good luck,
>>
>> CH
>>
>> "KelDaef" <KelDaef@discussions.microsoft.com> wrote in message
>> news:51A47524-C0A9-4E9D-959C-2C2D943C69E9@microsoft.com...
>> >I have searched all over the web trying to find the answer to resolve
>> >this
>> > issue. I have disable Virus and Spy ware scan software, I have checked
>> > my
>> > BIOS and I do not have a Virus Scan setting to turn off. I have done
>> > the
>> > Registry Hack,
>> > 1. Open
>> >
>> > HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
>> > using regedit.
>> > 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
>> > 3. Rename UpperFilters.bak to UpperFilters.
>> > 4. Reboot and re-attempt the upgrade.
>> > Still I get the same message "Windows could not update the computer's
>> > boot
>> > configuration"
>> > Any Comments or help would be appreciated

Post to the windowsxp.general newsgroup. This is the Vista newsgroup.

http://www.microsoft.com/communities...&lang=en&cr=us


--
Rock [MVP - User/Shell]

FYI
I have founf the fix for this issue.
http://support.microsoft.com/kb/931697/en-us
Also when you do this fix make sure the the Value is set to PartMgr.

"KelDaef" wrote:

> I have searched all over the web trying to find the answer to resolve this
> issue. I have disable Virus and Spy ware scan software, I have checked my
> BIOS and I do not have a Virus Scan setting to turn off. I have done the
> Registry Hack,
> 1. Open
>
> HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
> using regedit.
> 2. Confirm that UpperFilters is empty and UpperFilters.bak is present.
> 3. Rename UpperFilters.bak to UpperFilters.
> 4. Reboot and re-attempt the upgrade.
> Still I get the same message "Windows could not update the computer's boot
> configuration"
> Any Comments or help would be appreciated
>