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Vista - Uninstalling Norton 2006

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Old 02-02-2007   #1 (permalink)
Alfred Kaufmann


 
 

Uninstalling Norton 2006

I just went through a Windows XP Home -> Vista Home Premium upgrade and it
went fairly smoothly with the exception of Norton Anti-virus. The
instruction said to update your anti-virus program and then disable it while
your are upgrading to Vista. (It should have said uninstall the anti-viris
program) After the Vista upgradeit complained about Norton Anti-Virus 2006
and it recommended the download of a newer 2007 version. We downloaded the
2007 version but the install kept failing. I think it is because the 2006
version would not uninstall.

I went into the control panel and tried to uninstall the 2006 version and it
almost completed but could not stop some service. Once you click cancel it
tried to undo the uninstall and it is not very successful and leaves the
system a mess.

What I need is a way to manually uninstall Norton anti-virus 2006 or a way
to just stop it from starting up so that Norton 2007 can install. Anyone?

Al




My System SpecsSystem Spec
Old 02-02-2007   #2 (permalink)
Max


 
 

Re: Uninstalling Norton 2006

Norton products are...ummmmm...'troublesome'.
This should help you get rid of it:
http://service1.symantec.com/SUPPORT...05033108162039
Whether you then install another version is up to you, but keep the tool
handy.


--

Maxwell Bluemeanie

"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>went fairly smoothly with the exception of Norton Anti-virus. The
>instruction said to update your anti-virus program and then disable it
>while your are upgrading to Vista. (It should have said uninstall the
>anti-viris program) After the Vista upgradeit complained about Norton
>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>We downloaded the 2007 version but the install kept failing. I think it is
>because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and
> it almost completed but could not stop some service. Once you click
> cancel it tried to undo the uninstall and it is not very successful and
> leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al


My System SpecsSystem Spec
Old 02-02-2007   #3 (permalink)
Ronnie Vernon MVP


 
 

Re: Uninstalling Norton 2006

I don't have the link handy, but go to the Symantec support website and look
for the manual uninstall instructions they have posted there.

--


Ronnie Vernon
Microsoft MVP
Windows Shell/User

"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>went fairly smoothly with the exception of Norton Anti-virus. The
>instruction said to update your anti-virus program and then disable it
>while your are upgrading to Vista. (It should have said uninstall the
>anti-viris program) After the Vista upgradeit complained about Norton
>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>We downloaded the 2007 version but the install kept failing. I think it is
>because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and
> it almost completed but could not stop some service. Once you click
> cancel it tried to undo the uninstall and it is not very successful and
> leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al
>
>
>


My System SpecsSystem Spec
Old 02-02-2007   #4 (permalink)
Ron K.


 
 

RE: Uninstalling Norton 2006

You should try LiveOneCare, much easier to setup and use.

"Alfred Kaufmann" wrote:

> I just went through a Windows XP Home -> Vista Home Premium upgrade and it
> went fairly smoothly with the exception of Norton Anti-virus. The
> instruction said to update your anti-virus program and then disable it while
> your are upgrading to Vista. (It should have said uninstall the anti-viris
> program) After the Vista upgradeit complained about Norton Anti-Virus 2006
> and it recommended the download of a newer 2007 version. We downloaded the
> 2007 version but the install kept failing. I think it is because the 2006
> version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and it
> almost completed but could not stop some service. Once you click cancel it
> tried to undo the uninstall and it is not very successful and leaves the
> system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al
>
>
>
>

My System SpecsSystem Spec
Old 02-02-2007   #5 (permalink)
Ronnie Vernon MVP


 
 

Re: Uninstalling Norton 2006

Alfred

I found that link in another message.

Download and run the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039


--


Ronnie Vernon
Microsoft MVP
Windows Shell/User

"Ronnie Vernon MVP" <rv@invalid.org> wrote in message
news:B1C01B2A-BD34-428D-A8FC-AFC3D033BF51@microsoft.com...
>I don't have the link handy, but go to the Symantec support website and
>look for the manual uninstall instructions they have posted there.
>
> --
>
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
> "Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
> news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>>went fairly smoothly with the exception of Norton Anti-virus. The
>>instruction said to update your anti-virus program and then disable it
>>while your are upgrading to Vista. (It should have said uninstall the
>>anti-viris program) After the Vista upgradeit complained about Norton
>>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>>We downloaded the 2007 version but the install kept failing. I think it
>>is because the 2006 version would not uninstall.
>>
>> I went into the control panel and tried to uninstall the 2006 version and
>> it almost completed but could not stop some service. Once you click
>> cancel it tried to undo the uninstall and it is not very successful and
>> leaves the system a mess.
>>
>> What I need is a way to manually uninstall Norton anti-virus 2006 or a
>> way to just stop it from starting up so that Norton 2007 can install.
>> Anyone?
>>
>> Al
>>
>>
>>

>


My System SpecsSystem Spec
Old 02-02-2007   #6 (permalink)
Richard Urban


 
 

Re: Uninstalling Norton 2006

You have to uninstall any suspect programs before you install Vista. You may
not/can not uninstall them after you do an upgrade and find out that the
program in not compatible.

Homework and research before upgrading really are necessary before you
attempt to upgrade.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>I just went through a Windows XP Home -> Vista Home Premium upgrade and it
>went fairly smoothly with the exception of Norton Anti-virus. The
>instruction said to update your anti-virus program and then disable it
>while your are upgrading to Vista. (It should have said uninstall the
>anti-viris program) After the Vista upgradeit complained about Norton
>Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>We downloaded the 2007 version but the install kept failing. I think it is
>because the 2006 version would not uninstall.
>
> I went into the control panel and tried to uninstall the 2006 version and
> it almost completed but could not stop some service. Once you click
> cancel it tried to undo the uninstall and it is not very successful and
> leaves the system a mess.
>
> What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> to just stop it from starting up so that Norton 2007 can install. Anyone?
>
> Al
>
>
>


My System SpecsSystem Spec
Old 02-02-2007   #7 (permalink)
jimmy fallon


 
 

Re: Uninstalling Norton 2006

Uninstalling any symantec products period will pretty much make any computer
run better. I fix this stuff for a living, and the honest truth about norton
is I spend more time fixing there software than I do getting rid of viruses.
I have been running Vista since Sept. with no anti-virus software whatsoever.
When a malicious attack happens, and it has, windows stops it in its tracks.
Will be interesting to see the first Vista virus, anyone heard about one yet?
jf


"Richard Urban" wrote:

> You have to uninstall any suspect programs before you install Vista. You may
> not/can not uninstall them after you do an upgrade and find out that the
> program in not compatible.
>
> Homework and research before upgrading really are necessary before you
> attempt to upgrade.
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
>
> "Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
> news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
> >I just went through a Windows XP Home -> Vista Home Premium upgrade and it
> >went fairly smoothly with the exception of Norton Anti-virus. The
> >instruction said to update your anti-virus program and then disable it
> >while your are upgrading to Vista. (It should have said uninstall the
> >anti-viris program) After the Vista upgradeit complained about Norton
> >Anti-Virus 2006 and it recommended the download of a newer 2007 version.
> >We downloaded the 2007 version but the install kept failing. I think it is
> >because the 2006 version would not uninstall.
> >
> > I went into the control panel and tried to uninstall the 2006 version and
> > it almost completed but could not stop some service. Once you click
> > cancel it tried to undo the uninstall and it is not very successful and
> > leaves the system a mess.
> >
> > What I need is a way to manually uninstall Norton anti-virus 2006 or a way
> > to just stop it from starting up so that Norton 2007 can install. Anyone?
> >
> > Al
> >
> >
> >

>
>

My System SpecsSystem Spec
Old 02-02-2007   #8 (permalink)
Steve Cochran


 
 

Re: Uninstalling Norton 2006

First thing I do for people is remove Norton and the computers run about 30%
faster overall.

I think there was a vulnerability reported, but that was plugged.

I have this test machine and I don't have any AV on it either. It crashes a
lot, but that's just due to Windows. <G>

steve

"jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
news:F7DA4180-5D56-4B80-8C43-A663212BF5B0@microsoft.com...
> Uninstalling any symantec products period will pretty much make any
> computer
> run better. I fix this stuff for a living, and the honest truth about
> norton
> is I spend more time fixing there software than I do getting rid of
> viruses.
> I have been running Vista since Sept. with no anti-virus software
> whatsoever.
> When a malicious attack happens, and it has, windows stops it in its
> tracks.
> Will be interesting to see the first Vista virus, anyone heard about one
> yet?
> jf
>
>
> "Richard Urban" wrote:
>
>> You have to uninstall any suspect programs before you install Vista. You
>> may
>> not/can not uninstall them after you do an upgrade and find out that the
>> program in not compatible.
>>
>> Homework and research before upgrading really are necessary before you
>> attempt to upgrade.
>>
>> --
>>
>>
>> Regards,
>>
>> Richard Urban
>> Microsoft MVP Windows Shell/User
>> (For email, remove the obvious from my address)
>>
>> Quote from George Ankner:
>> If you knew as much as you think you know,
>> You would realize that you don't know what you thought you knew!
>>
>>
>>
>> "Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
>> news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>> >I just went through a Windows XP Home -> Vista Home Premium upgrade and
>> >it
>> >went fairly smoothly with the exception of Norton Anti-virus. The
>> >instruction said to update your anti-virus program and then disable it
>> >while your are upgrading to Vista. (It should have said uninstall the
>> >anti-viris program) After the Vista upgradeit complained about Norton
>> >Anti-Virus 2006 and it recommended the download of a newer 2007 version.
>> >We downloaded the 2007 version but the install kept failing. I think it
>> >is
>> >because the 2006 version would not uninstall.
>> >
>> > I went into the control panel and tried to uninstall the 2006 version
>> > and
>> > it almost completed but could not stop some service. Once you click
>> > cancel it tried to undo the uninstall and it is not very successful and
>> > leaves the system a mess.
>> >
>> > What I need is a way to manually uninstall Norton anti-virus 2006 or a
>> > way
>> > to just stop it from starting up so that Norton 2007 can install.
>> > Anyone?
>> >
>> > Al
>> >
>> >
>> >

>>
>>


My System SpecsSystem Spec
Old 02-02-2007   #9 (permalink)
jimmy fallon


 
 

Re: Uninstalling Norton 2006

About the crashing, is this the final release or a beta?
Have you looked at the reliablity monitor to figure it out?
I have discovered that Media player 11 seems to be slightly problematic

And my pc, build 5744, seems to be unable to create restore points on its
own. I can create them manually. I wonder if my Raid 1 has anything to do
with it.
I haven't crashed much at all.
jf


"Steve Cochran" wrote:

> First thing I do for people is remove Norton and the computers run about 30%
> faster overall.
>
> I think there was a vulnerability reported, but that was plugged.
>
> I have this test machine and I don't have any AV on it either. It crashes a
> lot, but that's just due to Windows. <G>
>
> steve
>
> "jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
> news:F7DA4180-5D56-4B80-8C43-A663212BF5B0@microsoft.com...
> > Uninstalling any symantec products period will pretty much make any
> > computer
> > run better. I fix this stuff for a living, and the honest truth about
> > norton
> > is I spend more time fixing there software than I do getting rid of
> > viruses.
> > I have been running Vista since Sept. with no anti-virus software
> > whatsoever.
> > When a malicious attack happens, and it has, windows stops it in its
> > tracks.
> > Will be interesting to see the first Vista virus, anyone heard about one
> > yet?
> > jf
> >
> >
> > "Richard Urban" wrote:
> >
> >> You have to uninstall any suspect programs before you install Vista. You
> >> may
> >> not/can not uninstall them after you do an upgrade and find out that the
> >> program in not compatible.
> >>
> >> Homework and research before upgrading really are necessary before you
> >> attempt to upgrade.
> >>
> >> --
> >>
> >>
> >> Regards,
> >>
> >> Richard Urban
> >> Microsoft MVP Windows Shell/User
> >> (For email, remove the obvious from my address)
> >>
> >> Quote from George Ankner:
> >> If you knew as much as you think you know,
> >> You would realize that you don't know what you thought you knew!
> >>
> >>
> >>
> >> "Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
> >> news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
> >> >I just went through a Windows XP Home -> Vista Home Premium upgrade and
> >> >it
> >> >went fairly smoothly with the exception of Norton Anti-virus. The
> >> >instruction said to update your anti-virus program and then disable it
> >> >while your are upgrading to Vista. (It should have said uninstall the
> >> >anti-viris program) After the Vista upgradeit complained about Norton
> >> >Anti-Virus 2006 and it recommended the download of a newer 2007 version.
> >> >We downloaded the 2007 version but the install kept failing. I think it
> >> >is
> >> >because the 2006 version would not uninstall.
> >> >
> >> > I went into the control panel and tried to uninstall the 2006 version
> >> > and
> >> > it almost completed but could not stop some service. Once you click
> >> > cancel it tried to undo the uninstall and it is not very successful and
> >> > leaves the system a mess.
> >> >
> >> > What I need is a way to manually uninstall Norton anti-virus 2006 or a
> >> > way
> >> > to just stop it from starting up so that Norton 2007 can install.
> >> > Anyone?
> >> >
> >> > Al
> >> >
> >> >
> >> >
> >>
> >>

>

My System SpecsSystem Spec
Old 02-02-2007   #10 (permalink)
Steve Cochran


 
 

Re: Uninstalling Norton 2006

Part of it is that my heatsink on the processor got slightly off and the
clamp is jury-rigged at the moment and the other is the video card, I think
for the most part. Its just a test machine, but it would be nice if it were
stable. I can go days without a crash and then boom 5 x or more a day. The
new updates and latest drivers seem to help.

steve

"jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
news:387B9DF9-6311-4168-9360-E0E604FE1744@microsoft.com...
> About the crashing, is this the final release or a beta?
> Have you looked at the reliablity monitor to figure it out?
> I have discovered that Media player 11 seems to be slightly problematic
>
> And my pc, build 5744, seems to be unable to create restore points on its
> own. I can create them manually. I wonder if my Raid 1 has anything to do
> with it.
> I haven't crashed much at all.
> jf
>
>
> "Steve Cochran" wrote:
>
>> First thing I do for people is remove Norton and the computers run about
>> 30%
>> faster overall.
>>
>> I think there was a vulnerability reported, but that was plugged.
>>
>> I have this test machine and I don't have any AV on it either. It
>> crashes a
>> lot, but that's just due to Windows. <G>
>>
>> steve
>>
>> "jimmy fallon" <jimmyfallon@discussions.microsoft.com> wrote in message
>> news:F7DA4180-5D56-4B80-8C43-A663212BF5B0@microsoft.com...
>> > Uninstalling any symantec products period will pretty much make any
>> > computer
>> > run better. I fix this stuff for a living, and the honest truth about
>> > norton
>> > is I spend more time fixing there software than I do getting rid of
>> > viruses.
>> > I have been running Vista since Sept. with no anti-virus software
>> > whatsoever.
>> > When a malicious attack happens, and it has, windows stops it in its
>> > tracks.
>> > Will be interesting to see the first Vista virus, anyone heard about
>> > one
>> > yet?
>> > jf
>> >
>> >
>> > "Richard Urban" wrote:
>> >
>> >> You have to uninstall any suspect programs before you install Vista.
>> >> You
>> >> may
>> >> not/can not uninstall them after you do an upgrade and find out that
>> >> the
>> >> program in not compatible.
>> >>
>> >> Homework and research before upgrading really are necessary before you
>> >> attempt to upgrade.
>> >>
>> >> --
>> >>
>> >>
>> >> Regards,
>> >>
>> >> Richard Urban
>> >> Microsoft MVP Windows Shell/User
>> >> (For email, remove the obvious from my address)
>> >>
>> >> Quote from George Ankner:
>> >> If you knew as much as you think you know,
>> >> You would realize that you don't know what you thought you knew!
>> >>
>> >>
>> >>
>> >> "Alfred Kaufmann" <al_kaufmann@hotmail.com> wrote in message
>> >> news:un7oQgpRHHA.4632@TK2MSFTNGP04.phx.gbl...
>> >> >I just went through a Windows XP Home -> Vista Home Premium upgrade
>> >> >and
>> >> >it
>> >> >went fairly smoothly with the exception of Norton Anti-virus. The
>> >> >instruction said to update your anti-virus program and then disable
>> >> >it
>> >> >while your are upgrading to Vista. (It should have said uninstall
>> >> >the
>> >> >anti-viris program) After the Vista upgradeit complained about
>> >> >Norton
>> >> >Anti-Virus 2006 and it recommended the download of a newer 2007
>> >> >version.
>> >> >We downloaded the 2007 version but the install kept failing. I think
>> >> >it
>> >> >is
>> >> >because the 2006 version would not uninstall.
>> >> >
>> >> > I went into the control panel and tried to uninstall the 2006
>> >> > version
>> >> > and
>> >> > it almost completed but could not stop some service. Once you click
>> >> > cancel it tried to undo the uninstall and it is not very successful
>> >> > and
>> >> > leaves the system a mess.
>> >> >
>> >> > What I need is a way to manually uninstall Norton anti-virus 2006 or
>> >> > a
>> >> > way
>> >> > to just stop it from starting up so that Norton 2007 can install.
>> >> > Anyone?
>> >> >
>> >> > Al
>> >> >
>> >> >
>> >> >
>> >>
>> >>

>>


My System SpecsSystem Spec
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