In Vista, the password does not seem to be retained (despite setting the box
to remember) and therefore is requested at each programme load. Having
submitted at run time, it then fails with message that the email server has
rejected the logon. However, cancelling this alert, then enables a
satisfactory send/recieve. Enen setting the box to remember the password,
gets lost when you close the outlook application and re-start.



Can any one help, as this worked in XP

I have the same problem. I read something suggesting that this is related to
corrupt pst files. Appearently you have to set up a new user account and set
up the mail settings. Before using the pst files, you need to scan them and
fix all errors. Will try now, although I really don't want to set up a new
user if I can avoid it...

"Robin Nash" wrote:

> In Vista, the password does not seem to be retained (despite setting the box
> to remember) and therefore is requested at each programme load. Having
> submitted at run time, it then fails with message that the email server has
> rejected the logon. However, cancelling this alert, then enables a
> satisfactory send/recieve. Enen setting the box to remember the password,
> gets lost when you close the outlook application and re-start.
>
> Can any one help, as this worked in XP

Just tried it. Didn't work.

"Carsten" wrote:

> I have the same problem. I read something suggesting that this is related to
> corrupt pst files. Appearently you have to set up a new user account and set
> up the mail settings. Before using the pst files, you need to scan them and
> fix all errors. Will try now, although I really don't want to set up a new
> user if I can avoid it...
>
> "Robin Nash" wrote:
>
> > In Vista, the password does not seem to be retained (despite setting the box
> > to remember) and therefore is requested at each programme load. Having
> > submitted at run time, it then fails with message that the email server has
> > rejected the logon. However, cancelling this alert, then enables a
> > satisfactory send/recieve. Enen setting the box to remember the password,
> > gets lost when you close the outlook application and re-start.
> >
> > Can any one help, as this worked in XP

I have the same problem. I have heard that all the protected storage details
(containing password) in registry are deleted for some reason when
installing Vista.

My next course of action is to install Outlook 2002 on another computer so I
can save the registry keys and import them in Vista and hope it works.
Havent tried it yet.


"Carsten" <Carsten@discussions.microsoft.com> wrote in message
news:39B4CA64-BA4A-49C5-BA17-0E11FDC2B483@microsoft.com...
> Just tried it. Didn't work.
>
> "Carsten" wrote:
>
>> I have the same problem. I read something suggesting that this is related
>> to
>> corrupt pst files. Appearently you have to set up a new user account and
>> set
>> up the mail settings. Before using the pst files, you need to scan them
>> and
>> fix all errors. Will try now, although I really don't want to set up a
>> new
>> user if I can avoid it...
>>
>> "Robin Nash" wrote:
>>
>> > In Vista, the password does not seem to be retained (despite setting
>> > the box
>> > to remember) and therefore is requested at each programme load. Having
>> > submitted at run time, it then fails with message that the email server
>> > has
>> > rejected the logon. However, cancelling this alert, then enables a
>> > satisfactory send/recieve. Enen setting the box to remember the
>> > password,
>> > gets lost when you close the outlook application and re-start.
>> >
>> > Can any one help, as this worked in XP

I'm having the same problem as Robin; has anyone discovered a succesful way
around this problem yet?

Thanks.

"Robin Nash" wrote:

> In Vista, the password does not seem to be retained (despite setting the box
> to remember) and therefore is requested at each programme load. Having
> submitted at run time, it then fails with message that the email server has
> rejected the logon. However, cancelling this alert, then enables a
> satisfactory send/recieve. Enen setting the box to remember the password,
> gets lost when you close the outlook application and re-start.
>
> Can any one help, as this worked in XP

That is a known issue with Outlook 2002 and Vista.
There is no fix except to upgrade to a later version of Outlook.
http://www.outlook-tips.net/howto/vista.htm

Gary VanderMolen

"Kamana" <Kamana@discussions.microsoft.com> wrote in message news:1D6F8CE6-8EE0-4932-9FF1-BE9D8B135131@microsoft.com...
> I'm having the same problem as Robin; has anyone discovered a succesful way
> around this problem yet?
>
> Thanks.
>
> "Robin Nash" wrote:
>
>> In Vista, the password does not seem to be retained (despite setting the box
>> to remember) and therefore is requested at each programme load. Having
>> submitted at run time, it then fails with message that the email server has
>> rejected the logon. However, cancelling this alert, then enables a
>> satisfactory send/recieve. Enen setting the box to remember the password,
>> gets lost when you close the outlook application and re-start.
>>
>> Can any one help, as this worked in XP

Thanks very much Gary; I thought it may involve an upgrade <sigh>.


"Gary VanderMolen" wrote:

> That is a known issue with Outlook 2002 and Vista.
> There is no fix except to upgrade to a later version of Outlook.
> http://www.outlook-tips.net/howto/vista.htm
>
> Gary VanderMolen
>
> "Kamana" <Kamana@discussions.microsoft.com> wrote in message news:1D6F8CE6-8EE0-4932-9FF1-BE9D8B135131@microsoft.com...
> > I'm having the same problem as Robin; has anyone discovered a succesful way
> > around this problem yet?
> >
> > Thanks.
> >
> > "Robin Nash" wrote:
> >
> >> In Vista, the password does not seem to be retained (despite setting the box
> >> to remember) and therefore is requested at each programme load. Having
> >> submitted at run time, it then fails with message that the email server has
> >> rejected the logon. However, cancelling this alert, then enables a
> >> satisfactory send/recieve. Enen setting the box to remember the password,
> >> gets lost when you close the outlook application and re-start.
> >>
> >> Can any one help, as this worked in XP
>

I did an upgrade to Office/Outlook 2003 (luckily my son upgraded his) &
there's been no problems since then. Have you asked the store where you
bought your new computer?


"TR - Dallas" wrote:

> I have Office/outlook 2003 and it still has the same issue with not saving
> the password. Has anyone found an answer? If not I'mm going to take this new
> computer back to the store and wait until a later date to get a new one.
>
> "Kamana" wrote:
>
> > Thanks very much Gary; I thought it may involve an upgrade <sigh>.
> >
> >
> > "Gary VanderMolen" wrote:
> >
> > > That is a known issue with Outlook 2002 and Vista.
> > > There is no fix except to upgrade to a later version of Outlook.
> > > http://www.outlook-tips.net/howto/vista.htm
> > >
> > > Gary VanderMolen
> > >
> > > "Kamana" <Kamana@discussions.microsoft.com> wrote in message news:1D6F8CE6-8EE0-4932-9FF1-BE9D8B135131@microsoft.com...
> > > > I'm having the same problem as Robin; has anyone discovered a succesful way
> > > > around this problem yet?
> > > >
> > > > Thanks.
> > > >
> > > > "Robin Nash" wrote:
> > > >
> > > >> In Vista, the password does not seem to be retained (despite setting the box
> > > >> to remember) and therefore is requested at each programme load. Having
> > > >> submitted at run time, it then fails with message that the email server has
> > > >> rejected the logon. However, cancelling this alert, then enables a
> > > >> satisfactory send/recieve. Enen setting the box to remember the password,
> > > >> gets lost when you close the outlook application and re-start.
> > > >>
> > > >> Can any one help, as this worked in XP
> > >