Vista - dvd kit orders

i place order for 1 copy of the dvd kit
but 3 payments show up in my bank statement.
can anyone help me to resolve the orders.

thanks.

i place order for 1 copy of the dvd kit
but 3 payments show up in my bank statement.
can anyone help me to resolve the orders or
forward me the email of the correct department for this matter.

thanks.

it's a beta - you can expect bugs :P
seriously, though, did you click the button to confirm the purchase multiple
times, or hit the refresh button? if you look at your bank statement, it
usually gives you a toll free number you can call if you have questions about
the charge.

from the order confirmation e-mail:
You may contact Customer Service Monday through Friday, between 8AM and 10PM
ET, at 1-800-590-6385, toll free in the United States and Canada. You can
also send inquiries to WindowsVistaBeta2@one.microsoft.upgrade.com.

I may have to contact them, no charges are showing on my bank statement yet.
(I haven't gotten the kit, yet, so maybe they haven't processed my order yet.)

"sad" wrote:
> i place order for 1 copy of the dvd kit
> but 3 payments show up in my bank statement.
> can anyone help me to resolve the orders or
> forward me the email of the correct department for this matter.
>
> thanks.

tell us when you get it. hope it doesnt really take up to 4 weeks

"Kip" wrote:

> it's a beta - you can expect bugs :P
> seriously, though, did you click the button to confirm the purchase multiple
> times, or hit the refresh button? if you look at your bank statement, it
> usually gives you a toll free number you can call if you have questions about
> the charge.
>
> from the order confirmation e-mail:
> You may contact Customer Service Monday through Friday, between 8AM and 10PM
> ET, at 1-800-590-6385, toll free in the United States and Canada. You can
> also send inquiries to WindowsVistaBeta2@one.microsoft.upgrade.com.
>
> I may have to contact them, no charges are showing on my bank statement yet.
> (I haven't gotten the kit, yet, so maybe they haven't processed my order yet.)
>
> "sad" wrote:
> > i place order for 1 copy of the dvd kit
> > but 3 payments show up in my bank statement.
> > can anyone help me to resolve the orders or
> > forward me the email of the correct department for this matter.
> >
> > thanks.

it took 4 days for the charges to show on my bank statement. hopefully that
means they've shipped it. we'll see how long it takes.

"dale" wrote:

> tell us when you get it. hope it doesnt really take up to 4 weeks
>
> "Kip" wrote:
>
> > it's a beta - you can expect bugs :P
> > seriously, though, did you click the button to confirm the purchase multiple
> > times, or hit the refresh button? if you look at your bank statement, it
> > usually gives you a toll free number you can call if you have questions about
> > the charge.
> >
> > from the order confirmation e-mail:
> > You may contact Customer Service Monday through Friday, between 8AM and 10PM
> > ET, at 1-800-590-6385, toll free in the United States and Canada. You can
> > also send inquiries to WindowsVistaBeta2@one.microsoft.upgrade.com.
> >
> > I may have to contact them, no charges are showing on my bank statement yet.
> > (I haven't gotten the kit, yet, so maybe they haven't processed my order yet.)
> >
> > "sad" wrote:
> > > i place order for 1 copy of the dvd kit
> > > but 3 payments show up in my bank statement.
> > > can anyone help me to resolve the orders or
> > > forward me the email of the correct department for this matter.
> > >
> > > thanks.