Vista - Internet connection problem (PPPoE) with Vista

When I try to start a connection (using wizard) with my new Dell PC, the only
option I get is a PPPoE, but my ISP does not use this. I was on the phone for
over 2 hours with Dell, and they can't do anything. So it's impossible to
make a connection. I've been working on this for hours. Any help would be
appreciated.

You could get a route with built in modem and then the settings are
configured in the router. Just conect router to PC via network cable.

"Daryl" <Daryl@discussions.microsoft.com> wrote in message
news:29DD923B-D687-44B6-AF32-37B85B72B121@microsoft.com...
> When I try to start a connection (using wizard) with my new Dell PC, the
> only
> option I get is a PPPoE, but my ISP does not use this. I was on the phone
> for
> over 2 hours with Dell, and they can't do anything. So it's impossible to
> make a connection. I've been working on this for hours. Any help would be
> appreciated.

I have a D-Link -524 wireless router that I use to connect my laptop. Then I
also cable to two PCs. The other Dell PC does not have Vista and works fine.
I replaced the other older PC with another Dell that has Vista, and then this
PPPoE issue started. I did a quick search last night and others are also
having this problem, but I have not seen a solution yet.

Thanks.

"Simon King" wrote:

> You could get a route with built in modem and then the settings are
> configured in the router. Just conect router to PC via network cable.
>
> "Daryl" <Daryl@discussions.microsoft.com> wrote in message
> news:29DD923B-D687-44B6-AF32-37B85B72B121@microsoft.com...
> > When I try to start a connection (using wizard) with my new Dell PC, the
> > only
> > option I get is a PPPoE, but my ISP does not use this. I was on the phone
> > for
> > over 2 hours with Dell, and they can't do anything. So it's impossible to
> > make a connection. I've been working on this for hours. Any help would be
> > appreciated.
>
>

I'm the IT manager for one of the largest independent broadband providers in
Cleveland.

We've discontinued all support for Windows Vista due to the PPPoE issues.

We don't offer PPPoE, and I don't see us starting to just because Microsoft
imposed their security requirements on us.

"Daryl" wrote:

> When I try to start a connection (using wizard) with my new Dell PC, the only
> option I get is a PPPoE, but my ISP does not use this. I was on the phone for
> over 2 hours with Dell, and they can't do anything. So it's impossible to
> make a connection. I've been working on this for hours. Any help would be
> appreciated.

Do you not have a Router/modem? If so, this set-up is all done at the ADSL
Modem log-in page and you can select PPPoA there.

In other words by not trying to use the connection wizard from within Dell
and Vista??

Frenchy

"Dustin" <Dustin@discussions.microsoft.com> wrote in message
news:AD03DA22-FF66-47DC-9D7F-7BF295CA533E@microsoft.com...
> I'm the IT manager for one of the largest independent broadband providers
> in
> Cleveland.
>
> We've discontinued all support for Windows Vista due to the PPPoE issues.
>
> We don't offer PPPoE, and I don't see us starting to just because
> Microsoft
> imposed their security requirements on us.
>
> "Daryl" wrote:
>
>> When I try to start a connection (using wizard) with my new Dell PC, the
>> only
>> option I get is a PPPoE, but my ISP does not use this. I was on the phone
>> for
>> over 2 hours with Dell, and they can't do anything. So it's impossible to
>> make a connection. I've been working on this for hours. Any help would be
>> appreciated.

This is silly. The OS has no involvement with PPPoE.
Nothing needs to be set up on the PC in order to have a
broadband connection. Connection/logon routines, if any,
are handled in the modem or router.

Gary VanderMolen

"Dustin" <Dustin@discussions.microsoft.com> wrote in message news:AD03DA22-FF66-47DC-9D7F-7BF295CA533E@microsoft.com...
> I'm the IT manager for one of the largest independent broadband providers in
> Cleveland.
>
> We've discontinued all support for Windows Vista due to the PPPoE issues.
>
> We don't offer PPPoE, and I don't see us starting to just because Microsoft
> imposed their security requirements on us.
>
> "Daryl" wrote:
>
>> When I try to start a connection (using wizard) with my new Dell PC, the only
>> option I get is a PPPoE, but my ISP does not use this. I was on the phone for
>> over 2 hours with Dell, and they can't do anything. So it's impossible to
>> make a connection. I've been working on this for hours. Any help would be
>> appreciated.