Vista - Office 2007 hangs on Save and Save As

When I try to Save or Save As any new document I create in any Office 2007
application, the application hangs (not responding). I can open existing
documents and save them, but cannot Save As and rename them. I have
uninstalled and reinstalled Office 2007. I have run the Office 2007
diagnostics and no problems were found. What is the problem?

Please use the Office Newsgroups for Office related questions.

Do you have permissions to save files in the folder you are
trying to save to?


"GlennS" <GlennS@discussions.microsoft.com> wrote in message
news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
> When I try to Save or Save As any new document I create in any Office 2007
> application, the application hangs (not responding). I can open existing
> documents and save them, but cannot Save As and rename them. I have
> uninstalled and reinstalled Office 2007. I have run the Office 2007
> diagnostics and no problems were found. What is the problem?

Yes. I'm logged in with full administrator rights. I have the same problems
if I click on the Office button and select Open. The file listing dialog box
appears, but never populates. Office hangs at that point.

"JP" wrote:

> Please use the Office Newsgroups for Office related questions.
>
> Do you have permissions to save files in the folder you are
> trying to save to?
>
>
> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
> > When I try to Save or Save As any new document I create in any Office 2007
> > application, the application hangs (not responding). I can open existing
> > documents and save them, but cannot Save As and rename them. I have
> > uninstalled and reinstalled Office 2007. I have run the Office 2007
> > diagnostics and no problems were found. What is the problem?
>
>
>

When you lack the expertise to just answer the simple Office question
instead of parotting your 3rd grade teacher during a hall break, do us a
favor and keep your ass off the group.

CH

"JP" <jp@hotmail.com> wrote in message
news:e4uxSuTSHHA.4252@TK2MSFTNGP05.phx.gbl...
> Please use the Office Newsgroups for Office related questions.
>
> Do you have permissions to save files in the folder you are
> trying to save to?
>
>
> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
>> When I try to Save or Save As any new document I create in any Office
>> 2007
>> application, the application hangs (not responding). I can open existing
>> documents and save them, but cannot Save As and rename them. I have
>> uninstalled and reinstalled Office 2007. I have run the Office 2007
>> diagnostics and no problems were found. What is the problem?
>
>

Check this MSKB out Glenn and check eventvwr.msc>enter>Application>Word as
source with down errors for more precise error info:

You receive an error message or the program stops responding when you save a
document in Word
http://support.microsoft.com/kb/813997/en-us

This has nothing soever to do with permissions lol.

Good luck,

CH

"GlennS" <GlennS@discussions.microsoft.com> wrote in message
news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
> When I try to Save or Save As any new document I create in any Office 2007
> application, the application hangs (not responding). I can open existing
> documents and save them, but cannot Save As and rename them. I have
> uninstalled and reinstalled Office 2007. I have run the Office 2007
> diagnostics and no problems were found. What is the problem?

This has nothing soever to do with permissions and is a well known glitch
since Office 97 - 2007.

CH

"JP" <jp@hotmail.com> wrote in message
news:e4uxSuTSHHA.4252@TK2MSFTNGP05.phx.gbl...
> Please use the Office Newsgroups for Office related questions.
>
> Do you have permissions to save files in the folder you are
> trying to save to?
>
>
> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
>> When I try to Save or Save As any new document I create in any Office
>> 2007
>> application, the application hangs (not responding). I can open existing
>> documents and save them, but cannot Save As and rename them. I have
>> uninstalled and reinstalled Office 2007. I have run the Office 2007
>> diagnostics and no problems were found. What is the problem?
>
>

I have plenty of disk space, about 25GB free. I did the disk cleanup. Still
not working. Looked at the event viewer, nothing in it gives anything
usable. Vista problem reporter has reported, but no responses on any of them
for over a week.

"Chad Harris" wrote:

> Check this MSKB out Glenn and check eventvwr.msc>enter>Application>Word as
> source with down errors for more precise error info:
>
> You receive an error message or the program stops responding when you save a
> document in Word
> http://support.microsoft.com/kb/813997/en-us
>
> This has nothing soever to do with permissions lol.
>
> Good luck,
>
> CH
>
> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
> > When I try to Save or Save As any new document I create in any Office 2007
> > application, the application hangs (not responding). I can open existing
> > documents and save them, but cannot Save As and rename them. I have
> > uninstalled and reinstalled Office 2007. I have run the Office 2007
> > diagnostics and no problems were found. What is the problem?
>
>
>

Yep but as the MSKB drives home, this is probably related to CPU and you're
not going to get a response from the Vista Problem reporter, Glenn, it's
one way data gathering for the Redmond softies.

MSFT has not developed a real time common sense error feedback mechanish in
Vista or at the time of this writing. They've talked about it for years at
meeting from time to time. They laregely offer a gamut of ectopic,
metastatic logs often written in HEX which needs special decoding tools and
expertise to interpret. It won't be helpful to the girls from Desparate
Housewives who have Vista on their cute little laptops.

Redmond Softies are good at accumulating gadgets in the real world with your
money, but otherwise woefully out of contact with the needs of their real
world customers.

Do this to improve your CPU efficiencey and see if it helps you with the
Word dialogue box. At worst, uninstall Office but first use the Windows
Installer Cleanup Utility (google and download it) if the measures below
don't help:

Speed PC and Control CPU Tips/Steps
SPEED AND CPU:
_______________
1) Trim processes you don't need in TM. Google them or "search engine of
your choice them" if you have to.


*Vista Services*

Part One
http://www.tweakvista.com/article38662.aspx

Part Two
http://www.tweakvista.com/article38664.aspx

Windows Vista Services Tweak Guide v1.0
http://www.msfn.org/board/index.php?showtopic=87443

2) Go to

services.msc in run box and turn off services not needed and there are some.

3) Run System File Checker.

SFC: http://www.updatexp.com/scannow-sfc.html

In Vista run it from an elevated command prompt. Right click command on
start and run as administrator.

4) Run 3 or so spyware scans Windows Defender, , Adaware, and Spybot

5) Probably the most important for speed consistently and efficient resource
use DEFRAG with www.raxco.com or www.diskeeeper.com with 15% free space on
drive if DK and or >5% if Raxco's Perfect Disk.
http://groups.msn.com/windowsxpcentral/spyware.msnw Download Adaware and

Spybot from here.
GOOD Overall Review for Defending Your PC:
http://defendingyourmachine.blogspot.com/
MSFT Defense Site MSFT Security:
http://www.microsoft.com/security/default.mspx
Protect Your PC from MSFT Security:
http://www.microsoft.com/athome/secu...t/default.mspx
MSFT Windows Defender
http://www.microsoft.com/athome/secu...e/default.mspx
MSFT MSRT: (Malicious Software Removal Tool)
http://www.microsoft.com/security/ma...e/default.mspx
MSFT "Windows One Care" in Wings (AV and Spyware Scans)
http://www.microsoft.com/presspass/p...OneCarePR.mspx


6) Unck items from msconfig start tab you don't need starting and some
won't start--peoiple who think just uncking for many are naive because there
are 12 places things can be started including several reg keys like Run Once
keys and there are serveral.

7) Turn off Messaging service--it's a security vulnerability and it slows
you

8) Defrag very often every other day actually.

9) Turn off indexing.

10) Clear TIF and %temp% files (delete) and go to safe mode to get as many
as u can.

10) Do troubleshooting with msconfig.

11) Do Clean boot with msconfig utility and search for the directions here:

SERVICE CONFIGURATION REFERENCES*


Vista RTM Tweak Guide (Tweaks to Improve Performances)
http://www.google.com/search?sourcei...tm+tweak+guide

1) Task Manager lists the services on the services tab in Vista.

2) Type services.msc in run box and using the list of services, click the
service and you'll get a description of services.

3) There is a list here of the default services and a description>>click
"default settings for services" in the left pane.
http://technet2.microsoft.com/Window....mspx?mfr=true

4) To view service dependencies
1.
Open Services.

2.
In the details pane, right-click the service that you want to view
dependencies for, and then click Properties.

3.
Click the Dependencies tab.

4.
To view services that are associated dependencies of the selected service,
in the list on the Dependencies tab, click the plus sign next to the
service.

Many of the services but not all in Vista are the same as in XP, so in that
context:

http://www.mvps.org/winhelp2002/services.htm

Also see the extremely helpful site:
Black Viper's Service List

http://www.dead-eye.net/WinXP%20Services.htm


Black Viper's Site (Many of the same services in Vista)
http://www.dead-eye.net/WinXP%20Services.htm

http://www.z123.org/techsupport/xpservices.htm
http://www.geocities.com/ziyadhosein/xpserv1.htm
http://www.pacs-portal.co.uk/startup_content.php
This will be helpful
http://web.archive.org/web/200411280...servicecfg.htm
______________________________________________________________________________________________
How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560/
Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/kb/308041/
How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/default...b;en-us;316434
How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/
How to Disable a Service or Device that Prevents Windows from Starting
http://support.microsoft.com/kb/310602/

Also ck out these references:
http://www.extremetech.com/article2/0,1558,5155,00.asp
http://www.speedupyourcomputer.windo....com/index.htm and
http://www.extremetech.com/search_re...app=&site=4P.S.

Defragging with a decent defrag every day will make a huge dent inefficient
resource/CPU use.Good luck,CH
Perfect Disk has a 5 month full functionality trial on now for Windows
Vista.

Good luck,

CH


CH


"GlennS" <GlennS@discussions.microsoft.com> wrote in message
news:4A387EE5-704C-4835-B9BE-54AA88F6AE50@microsoft.com...
>I have plenty of disk space, about 25GB free. I did the disk cleanup.
>Still
> not working. Looked at the event viewer, nothing in it gives anything
> usable. Vista problem reporter has reported, but no responses on any of
> them
> for over a week.
>
> "Chad Harris" wrote:
>
>> Check this MSKB out Glenn and check eventvwr.msc>enter>Application>Word
>> as
>> source with down errors for more precise error info:
>>
>> You receive an error message or the program stops responding when you
>> save a
>> document in Word
>> http://support.microsoft.com/kb/813997/en-us
>>
>> This has nothing soever to do with permissions lol.
>>
>> Good luck,
>>
>> CH
>>
>> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
>> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
>> > When I try to Save or Save As any new document I create in any Office
>> > 2007
>> > application, the application hangs (not responding). I can open
>> > existing
>> > documents and save them, but cannot Save As and rename them. I have
>> > uninstalled and reinstalled Office 2007. I have run the Office 2007
>> > diagnostics and no problems were found. What is the problem?
>>
>>
>>

Thanks Chad! I'll give these things a shot. I really appreciate the help!

GlennS

"Chad Harris" wrote:

> Yep but as the MSKB drives home, this is probably related to CPU and you're
> not going to get a response from the Vista Problem reporter, Glenn, it's
> one way data gathering for the Redmond softies.
>
> MSFT has not developed a real time common sense error feedback mechanish in
> Vista or at the time of this writing. They've talked about it for years at
> meeting from time to time. They laregely offer a gamut of ectopic,
> metastatic logs often written in HEX which needs special decoding tools and
> expertise to interpret. It won't be helpful to the girls from Desparate
> Housewives who have Vista on their cute little laptops.
>
> Redmond Softies are good at accumulating gadgets in the real world with your
> money, but otherwise woefully out of contact with the needs of their real
> world customers.
>
> Do this to improve your CPU efficiencey and see if it helps you with the
> Word dialogue box. At worst, uninstall Office but first use the Windows
> Installer Cleanup Utility (google and download it) if the measures below
> don't help:
>
> Speed PC and Control CPU Tips/Steps
> SPEED AND CPU:
> _______________
> 1) Trim processes you don't need in TM. Google them or "search engine of
> your choice them" if you have to.
>
>
> *Vista Services*
>
> Part One
> http://www.tweakvista.com/article38662.aspx
>
> Part Two
> http://www.tweakvista.com/article38664.aspx
>
> Windows Vista Services Tweak Guide v1.0
> http://www.msfn.org/board/index.php?showtopic=87443
>
> 2) Go to
>
> services.msc in run box and turn off services not needed and there are some.
>
> 3) Run System File Checker.
>
> SFC: http://www.updatexp.com/scannow-sfc.html
>
> In Vista run it from an elevated command prompt. Right click command on
> start and run as administrator.
>
> 4) Run 3 or so spyware scans Windows Defender, , Adaware, and Spybot
>
> 5) Probably the most important for speed consistently and efficient resource
> use DEFRAG with www.raxco.com or www.diskeeeper.com with 15% free space on
> drive if DK and or >5% if Raxco's Perfect Disk.
> http://groups.msn.com/windowsxpcentral/spyware.msnw Download Adaware and
>
> Spybot from here.
> GOOD Overall Review for Defending Your PC:
> http://defendingyourmachine.blogspot.com/
> MSFT Defense Site MSFT Security:
> http://www.microsoft.com/security/default.mspx
> Protect Your PC from MSFT Security:
> http://www.microsoft.com/athome/secu...t/default.mspx
> MSFT Windows Defender
> http://www.microsoft.com/athome/secu...e/default.mspx
> MSFT MSRT: (Malicious Software Removal Tool)
> http://www.microsoft.com/security/ma...e/default.mspx
> MSFT "Windows One Care" in Wings (AV and Spyware Scans)
> http://www.microsoft.com/presspass/p...OneCarePR.mspx
>
>
> 6) Unck items from msconfig start tab you don't need starting and some
> won't start--peoiple who think just uncking for many are naive because there
> are 12 places things can be started including several reg keys like Run Once
> keys and there are serveral.
>
> 7) Turn off Messaging service--it's a security vulnerability and it slows
> you
>
> 8) Defrag very often every other day actually.
>
> 9) Turn off indexing.
>
> 10) Clear TIF and %temp% files (delete) and go to safe mode to get as many
> as u can.
>
> 10) Do troubleshooting with msconfig.
>
> 11) Do Clean boot with msconfig utility and search for the directions here:
>
> SERVICE CONFIGURATION REFERENCES*
>
>
> Vista RTM Tweak Guide (Tweaks to Improve Performances)
> http://www.google.com/search?sourcei...tm+tweak+guide
>
> 1) Task Manager lists the services on the services tab in Vista.
>
> 2) Type services.msc in run box and using the list of services, click the
> service and you'll get a description of services.
>
> 3) There is a list here of the default services and a description>>click
> "default settings for services" in the left pane.
> http://technet2.microsoft.com/Window....mspx?mfr=true
>
> 4) To view service dependencies
> 1.
> Open Services.
>
> 2.
> In the details pane, right-click the service that you want to view
> dependencies for, and then click Properties.
>
> 3.
> Click the Dependencies tab.
>
> 4.
> To view services that are associated dependencies of the selected service,
> in the list on the Dependencies tab, click the plus sign next to the
> service.
>
> Many of the services but not all in Vista are the same as in XP, so in that
> context:
>
> http://www.mvps.org/winhelp2002/services.htm
>
> Also see the extremely helpful site:
> Black Viper's Service List
>
> http://www.dead-eye.net/WinXP%20Services.htm
>
>
> Black Viper's Site (Many of the same services in Vista)
> http://www.dead-eye.net/WinXP%20Services.htm
>
> http://www.z123.org/techsupport/xpservices.htm
> http://www.geocities.com/ziyadhosein/xpserv1.htm
> http://www.pacs-portal.co.uk/startup_content.php
> This will be helpful
> http://web.archive.org/web/200411280...servicecfg.htm
> ______________________________________________________________________________________________
> How to troubleshoot by using the System Configuration utility in Windows XP
> http://support.microsoft.com/kb/310560/
> Resources for troubleshooting startup problems in Windows XP
> http://support.microsoft.com/kb/308041/
> How to perform advanced clean-boot troubleshooting in Windows XP
> http://support.microsoft.com/default...b;en-us;316434
> How to perform a clean boot in Windows XP
> http://support.microsoft.com/kb/310353/
> How to Disable a Service or Device that Prevents Windows from Starting
> http://support.microsoft.com/kb/310602/
>
> Also ck out these references:
> http://www.extremetech.com/article2/0,1558,5155,00.asp
> http://www.speedupyourcomputer.windo....com/index.htm and
> http://www.extremetech.com/search_re...app=&site=4P.S.
>
> Defragging with a decent defrag every day will make a huge dent inefficient
> resource/CPU use.Good luck,CH
> Perfect Disk has a 5 month full functionality trial on now for Windows
> Vista.
>
> Good luck,
>
> CH
>
>
> CH
>
>
> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> news:4A387EE5-704C-4835-B9BE-54AA88F6AE50@microsoft.com...
> >I have plenty of disk space, about 25GB free. I did the disk cleanup.
> >Still
> > not working. Looked at the event viewer, nothing in it gives anything
> > usable. Vista problem reporter has reported, but no responses on any of
> > them
> > for over a week.
> >
> > "Chad Harris" wrote:
> >
> >> Check this MSKB out Glenn and check eventvwr.msc>enter>Application>Word
> >> as
> >> source with down errors for more precise error info:
> >>
> >> You receive an error message or the program stops responding when you
> >> save a
> >> document in Word
> >> http://support.microsoft.com/kb/813997/en-us
> >>
> >> This has nothing soever to do with permissions lol.
> >>
> >> Good luck,
> >>
> >> CH
> >>
> >> "GlennS" <GlennS@discussions.microsoft.com> wrote in message
> >> news:F987D424-58BE-48B7-A973-7E0C256917D5@microsoft.com...
> >> > When I try to Save or Save As any new document I create in any Office
> >> > 2007
> >> > application, the application hangs (not responding). I can open
> >> > existing
> >> > documents and save them, but cannot Save As and rename them. I have
> >> > uninstalled and reinstalled Office 2007. I have run the Office 2007
> >> > diagnostics and no problems were found. What is the problem?
> >>
> >>
> >>
>
>
>