Vista Tutorial - Vista and UK ISP

I bought new computer with Vista at the weekend. The issue being that my
broadband ISP (Tiscali) does not support Vista and has no date for when they
will be able to support. I have been looking into a new broadband ISP but
can't find out which do support Vista in the UK. Does anyone know?

Thanks

SamUK wrote:

> I bought new computer with Vista at the weekend. The issue being
> that my broadband ISP (Tiscali) does not support Vista and has no
> date for when they will be able to support. I have been looking into
> a new broadband ISP but can't find out which do support Vista in the
> UK. Does anyone know?
>
> Thanks

What do you mean by "support Vista"? Are you talking Broadband (Cable)
or ADSL (BT line)? And are you connecting via a USB modem or an
ethernet modem/router?

I use Zen Internet and have never had any problems with Vista "support".

--
Paul-B

"SamUK" <SamUK@discussions.microsoft.com> wrote in message
news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...

> The issue being that my broadband ISP (Tiscali) does not support Vista

What does that mean...?

How are you connecting? If its ADSL or Ethernet then chances are it works
right out of the box, even most USB modems work fine.

--
Byron Hinson
ActiveWin Windows Site: http://www.activewin.com


"SamUK" <SamUK@discussions.microsoft.com> wrote in message
news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>I bought new computer with Vista at the weekend. The issue being that my
> broadband ISP (Tiscali) does not support Vista and has no date for when
> they
> will be able to support. I have been looking into a new broadband ISP but
> can't find out which do support Vista in the UK. Does anyone know?
>
> Thanks

"SamUK" <SamUK@discussions.microsoft.com> wrote in message
news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>I bought new computer with Vista at the weekend. The issue being that my
> broadband ISP (Tiscali) does not support Vista and has no date for when
> they
> will be able to support. I have been looking into a new broadband ISP but
> can't find out which do support Vista in the UK. Does anyone know?

Don't worry about it. What they mean is if you phone up with a problem with
your connection or whatever, then they cannot offer you support as they have
failed to train their helpdesk staff on how to use Vista.
It will not affect your connection whatsoever.
In the meantime feel free to leave Tiscali anyway lol

"Mark Rae" <mark@markNOSPAMrae.com> wrote in message
news:%235NA0IeSHHA.480@TK2MSFTNGP02.phx.gbl...
> "SamUK" <SamUK@discussions.microsoft.com> wrote in message
> news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>
>> The issue being that my broadband ISP (Tiscali) does not support
>> Vista
>
> What does that mean...?
>

It is basically related to the fact that a number of ADSL providers
ship a CD with their own preconfigured set of bits on such as a setup
program, modem drivers, configuration for IE or other browser etc.
Great for a none technical users to setup their broadband with a
couple of clicks and typing in the password and user name they have
been assigned.
However, many of these vendor provided CDs are not supported on Vista
yet (drivers, IE config etc etc).

So the poster will either have to manually set up their
modem/router/connection or if they are not technically savvy enough
either switch providers or wait.

--

Mike Brannigan

"SamUK" <SamUK@discussions.microsoft.com> wrote in message
news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>I bought new computer with Vista at the weekend. The issue being that my
> broadband ISP (Tiscali) does not support Vista and has no date for when
> they
> will be able to support. I have been looking into a new broadband ISP but
> can't find out which do support Vista in the UK. Does anyone know?
>
> Thanks


Before you switch ISPs, I would try a couple of things.

(1) Get the make of your modem and visit the manufacturer's site. They may
have produced a vista compatible driver that you can download.

(2) Try the software you used with XP, or whatever your previous operating
system was. It may work.

Even if Tiscali doesn't officially 'support' Vista yet, you may still be
able to configure things manually.

That said, I'm still waiting for a Vista compatible driver for my own modem
[I currently connect via network], so you're not the only one. Switching
ISPs may not be the best solution.

--
Jon

Jon wrote:

>
>
>
> "SamUK" <SamUK@discussions.microsoft.com> wrote in message
> news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
> > I bought new computer with Vista at the weekend. The issue being
> > that my broadband ISP (Tiscali) does not support Vista and has no
> > date for when they will be able to support. I have been looking
> > into a new broadband ISP but can't find out which do support Vista
> > in the UK. Does anyone know?
> >
> > Thanks
>
>
> Before you switch ISPs, I would try a couple of things.
>
> (1) Get the make of your modem and visit the manufacturer's site.
> They may have produced a vista compatible driver that you can
> download.
>
Throw your modem where it belongs, in the bin.

No-one should connect to an always-on fast ADSL or DSL service through
anything other than a modem/router.


--
Paul-B

"Paul-B" <paul@rasf1.net> wrote in message
news:52r8quF1q99g7U1@mid.individual.net...
> Jon wrote:
>
>>
>>
>>
>> "SamUK" <SamUK@discussions.microsoft.com> wrote in message
>> news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>> > I bought new computer with Vista at the weekend. The issue being
>> > that my broadband ISP (Tiscali) does not support Vista and has no
>> > date for when they will be able to support. I have been looking
>> > into a new broadband ISP but can't find out which do support Vista
>> > in the UK. Does anyone know?
>> >
>> > Thanks
>>
>>
>> Before you switch ISPs, I would try a couple of things.
>>
>> (1) Get the make of your modem and visit the manufacturer's site.
>> They may have produced a vista compatible driver that you can
>> download.
>>
> Throw your modem where it belongs, in the bin.
>
> No-one should connect to an always-on fast ADSL or DSL service through
> anything other than a modem/router.
>
>
> --
> Paul-B


lol

Actually what I wrote wasn't strictly the whole story. I am connecting using
that modem, but Vista is currently in a virtual machine, which connects via
'network' to the host operating system on the same computer.

--
Jon

We don't support it means "We haven't gotten around to training our
call-centre staff about Vista and how to reboot several times or screw up
their TCP/IP settings while we actually fix the issue."

The only problem could be if you had an ADSL modem connected directly to
your PC and requiring drivers - if you have a stand-alone ADSL Router then
it will work.

Cheers


"Mark Rae" <mark@markNOSPAMrae.com> wrote in message
news:%235NA0IeSHHA.480@TK2MSFTNGP02.phx.gbl...
> "SamUK" <SamUK@discussions.microsoft.com> wrote in message
> news:258E6714-C56E-4BE4-A515-689BFC7D154B@microsoft.com...
>
>> The issue being that my broadband ISP (Tiscali) does not support Vista
>
> What does that mean...?
>