Vista - need help disabling item from startup

I keept getting a program compatibility assistant for Sonic Solutions DLA. I
have disabled all items from startup except
Windows Defender
Intel Common User Interface (3 entries commands are system32\igfxtray.exe,
hkcmd.exe and igfxpers.exe
My mouse pad (laptop)
My Wifi driver
Google Desktop

I haven't been able to find a resolution for this so for now I just want to
disable it. I'd rather not uninstall the software because I know I'll just
have to put it back on later.

You need to uninstall it, it is not Vista compatible.

--
----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
How to Post http://www.dts-l.org/goodpost.htm
http://www.db-pc.com
----------------------------------------------------------------------------------------------------------------------
"Rob" <nospam@nospam.com> wrote in message
news:OcEsUI7SHHA.1228@TK2MSFTNGP06.phx.gbl...
>I keept getting a program compatibility assistant for Sonic Solutions DLA.
>I have disabled all items from startup except
> Windows Defender
> Intel Common User Interface (3 entries commands are system32\igfxtray.exe,
> hkcmd.exe and igfxpers.exe
> My mouse pad (laptop)
> My Wifi driver
> Google Desktop
>
> I haven't been able to find a resolution for this so for now I just want
> to disable it. I'd rather not uninstall the software because I know I'll
> just have to put it back on later.
>

Seems stupid for them to have included it with a brand new pc :/

Okay thanks.

"Dave B." <mail@nomail.net> wrote in message
news:e9YbqK7SHHA.4076@TK2MSFTNGP05.phx.gbl...
> You need to uninstall it, it is not Vista compatible.
>
> --
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
> How to Post http://www.dts-l.org/goodpost.htm
> http://www.db-pc.com
> ----------------------------------------------------------------------------------------------------------------------
> "Rob" <nospam@nospam.com> wrote in message
> news:OcEsUI7SHHA.1228@TK2MSFTNGP06.phx.gbl...
>>I keept getting a program compatibility assistant for Sonic Solutions DLA.
>>I have disabled all items from startup except
>> Windows Defender
>> Intel Common User Interface (3 entries commands are
>> system32\igfxtray.exe, hkcmd.exe and igfxpers.exe
>> My mouse pad (laptop)
>> My Wifi driver
>> Google Desktop
>>
>> I haven't been able to find a resolution for this so for now I just want
>> to disable it. I'd rather not uninstall the software because I know I'll
>> just have to put it back on later.
>>
>
>

Hello,

Check out the support forums at Roxio. This was caused by a particular Vista
update (I don't remember which one right now) that came out recently. They
(Roxio) are working on a fix. In the mean time, they recommend either
uninstalling the offending Vista update or simply ignoring the error message.
I have chosen to ignore the message (Roxio still works fine) and wait for
their permanent fix.

Tim


"Rob" wrote:

> Seems stupid for them to have included it with a brand new pc :/
>
> Okay thanks.
>
> "Dave B." <mail@nomail.net> wrote in message
> news:e9YbqK7SHHA.4076@TK2MSFTNGP05.phx.gbl...
> > You need to uninstall it, it is not Vista compatible.
> >
> > --
> > ----
> > Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> > How to ask a question http://support.microsoft.com/kb/555375
> > How to Post http://www.dts-l.org/goodpost.htm
> > http://www.db-pc.com
> > ----------------------------------------------------------------------------------------------------------------------
> > "Rob" <nospam@nospam.com> wrote in message
> > news:OcEsUI7SHHA.1228@TK2MSFTNGP06.phx.gbl...
> >>I keept getting a program compatibility assistant for Sonic Solutions DLA.
> >>I have disabled all items from startup except
> >> Windows Defender
> >> Intel Common User Interface (3 entries commands are
> >> system32\igfxtray.exe, hkcmd.exe and igfxpers.exe
> >> My mouse pad (laptop)
> >> My Wifi driver
> >> Google Desktop
> >>
> >> I haven't been able to find a resolution for this so for now I just want
> >> to disable it. I'd rather not uninstall the software because I know I'll
> >> just have to put it back on later.
> >>
> >
> >
>
>
>

I opted to uninstalled because the user is unexperienced and I know it's
going to be a problem. Will reinstall when needed. Thanks.

I have uninstalled the Maxtor software, but still get the Sonic Solutions DLA
driver error message on Startup (probably because the driver was running at
the time and couldn't be deleted. I can't find the driver in the task
manager list. Do you know how I can delete the driver? Thanks.

"Rob" wrote:

> I opted to uninstalled because the user is unexperienced and I know it's
> going to be a problem. Will reinstall when needed. Thanks.
>
>
>

try this:
http://support.dell.com/support/topi...789&l=en&s=gen


"Rob" wrote:

> I keept getting a program compatibility assistant for Sonic Solutions DLA. I
> have disabled all items from startup except
> Windows Defender
> Intel Common User Interface (3 entries commands are system32\igfxtray.exe,
> hkcmd.exe and igfxpers.exe
> My mouse pad (laptop)
> My Wifi driver
> Google Desktop
>
> I haven't been able to find a resolution for this so for now I just want to
> disable it. I'd rather not uninstall the software because I know I'll just
> have to put it back on later.
>
>
>

Hi
Roxio ahve released a fix. File d2D3290.exe - ahve a poke about on their
sitre, i am sure you will find it (eventually!)
Ciao
Lewej

"Tim Feld" wrote:

> Hello,
>
> Check out the support forums at Roxio. This was caused by a particular Vista
> update (I don't remember which one right now) that came out recently. They
> (Roxio) are working on a fix. In the mean time, they recommend either
> uninstalling the offending Vista update or simply ignoring the error message.
> I have chosen to ignore the message (Roxio still works fine) and wait for
> their permanent fix.
>
> Tim
>
>
> "Rob" wrote:
>
> > Seems stupid for them to have included it with a brand new pc :/
> >
> > Okay thanks.
> >
> > "Dave B." <mail@nomail.net> wrote in message
> > news:e9YbqK7SHHA.4076@TK2MSFTNGP05.phx.gbl...
> > > You need to uninstall it, it is not Vista compatible.
> > >
> > > --
> > > ----
> > > Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> > > How to ask a question http://support.microsoft.com/kb/555375
> > > How to Post http://www.dts-l.org/goodpost.htm
> > > http://www.db-pc.com
> > > ----------------------------------------------------------------------------------------------------------------------
> > > "Rob" <nospam@nospam.com> wrote in message
> > > news:OcEsUI7SHHA.1228@TK2MSFTNGP06.phx.gbl...
> > >>I keept getting a program compatibility assistant for Sonic Solutions DLA.
> > >>I have disabled all items from startup except
> > >> Windows Defender
> > >> Intel Common User Interface (3 entries commands are
> > >> system32\igfxtray.exe, hkcmd.exe and igfxpers.exe
> > >> My mouse pad (laptop)
> > >> My Wifi driver
> > >> Google Desktop
> > >>
> > >> I haven't been able to find a resolution for this so for now I just want
> > >> to disable it. I'd rather not uninstall the software because I know I'll
> > >> just have to put it back on later.
> > >>
> > >
> > >
> >
> >
> >