Vista - Vista Drivers for Epson

"Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message
news:EB05E758-397E-40A1-AEDE-BD3B58A5400F@microsoft.com...
> Andy:
> Sorry about that, I was looking at US models not UK models. The
> printer drivers are the same for the US CX5000 and the UK DX5000 which
> means that the US twain (scanner) drivers may work on the UK DX5000. The
> download link for the CX5000 twain driver & scan utility v2.96a is:
> http://www.epson.com/cgi-bin/Store/s...atform=Windows
>
>
> Dennis Pack
> XP x64, Vista Enterprise x64
> Office2007


I was surprised to see the scan utility on the US Epson website but not
added to the Epson Europe support site.

epson forgets we are able to talk across the BIG POND.

mikeyhsd@sport.rr.commikeyhsd@sport.rr.com

"Andy" <andy@indigo.ie> wrote in message news:eqr1kc$ipu$1@news.datemas.de...

"Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message
news:EB05E758-397E-40A1-AEDE-BD3B58A5400F@microsoft.com...
> Andy:
> Sorry about that, I was looking at US models not UK models. The
> printer drivers are the same for the US CX5000 and the UK DX5000 which
> means that the US twain (scanner) drivers may work on the UK DX5000. The
> download link for the CX5000 twain driver & scan utility v2.96a is:
> http://www.epson.com/cgi-bin/Store/s...atform=Windows
>
>
> Dennis Pack
> XP x64, Vista Enterprise x64
> Office2007


I was surprised to see the scan utility on the US Epson website but not
added to the Epson Europe support site.

Installed latest Vista driver for Epson Scanners (I have 3170). Installed
fine, but the Epson Scan application crashes. Spoke with Epson support who
could not solve the problem - and the person I spoke with seemed very
competent. I installed Vista over XP on a relatively new maching, so this
could be an interaction with other software.

Has anyone seen this problem?

Thanks

I have a epson 4870 photo scanner that has also been reduced to a very basic
scanner via the WIA driver provided by windows. When I attempt to use the
newly released Epson driver specific for my scanner I get an error message
that the wrong scanner is connected and to connect the correct one.
Maddening!! Any suggestions for getting TWAIN to work?

Molly

"James4513" wrote:

> Installed latest Vista driver for Epson Scanners (I have 3170). Installed
> fine, but the Epson Scan application crashes. Spoke with Epson support who
> could not solve the problem - and the person I spoke with seemed very
> competent. I installed Vista over XP on a relatively new maching, so this
> could be an interaction with other software.
>
> Has anyone seen this problem?
>
> Thanks

I'm having this problem, too. I can get the scanner to work on my
Stylus CX3810, but not the printer, and I get a message saying that I
can't use it with my operating system (even though I actually
downloaded the newest Vista driver). I tried the Device manager thing
but I can't figure that out, since there isn't a printer listed in
Device manager! ARGH this is frustrating!!!


--
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Hi Andy

Not sure if you have sorted out your problem with scanning on Vista - but
try VueScan... www.hamrick.com.

Supports over 700 scanners and works with Vista - so could help a lot of
people.
--
Charlotte


"Andy" wrote:

> I am so angry today I have been onto Epson Europe technical support chat
> service asking about Epson Scan drivers for a DX5000 all-in-one to which the
> technical support woman said the vista drivers were due to be out in January
> but are held back and should be available in the first quarter of 2007 which
> is no good if they come out in April.
>
> Effectively I have bought this Epson DX5000 printer off the shelf. Epson
> have told me not to use the drivers out of the box, they have advised me to
> download the drivers off their website, but there is no drivers available
> for the Epson Scan, my customer wants to be able to scan her photos into her
> new PC and Epson have told me not to use the XP drivers for Epson scan
> because of compatibility problems and may make the PC unstable. So what a
> bloody mess this all is.
>
> Now, Vista has been out (albeit in Beta Mode) for ages now so why have Epson
> not been working and testing on this drivers fully since then if they had
> it might have been ready for when the final release of Vista came out.
> Meanwhile I am expected by them to keep checking back at their website from
> time to time and wait for the Epson Scan driver for this DX5000 to become
> available to download. I don't know how I am going to explain this to my
> customer who is an elderly woman and wont have a clue what all this is about
> and will not understand how they are selling a product in the shops which
> wont work fully on new PC's loaded with Vista.
>
> Why when Microsoft was producing Vista could they not have made it to 100
> percent fully work with XP drivers? - and why weren't Epson fully testing
> their Vista drivers before now?
>
> Andy.
>
>
>
>

Not sure if previous reply got through to you???? Try VueScan -
www.hamrick.com. Supports over 700 scanners and helped me.

--
Charlotte


"Andy" wrote:

> I am so angry today I have been onto Epson Europe technical support chat
> service asking about Epson Scan drivers for a DX5000 all-in-one to which the
> technical support woman said the vista drivers were due to be out in January
> but are held back and should be available in the first quarter of 2007 which
> is no good if they come out in April.
>
> Effectively I have bought this Epson DX5000 printer off the shelf. Epson
> have told me not to use the drivers out of the box, they have advised me to
> download the drivers off their website, but there is no drivers available
> for the Epson Scan, my customer wants to be able to scan her photos into her
> new PC and Epson have told me not to use the XP drivers for Epson scan
> because of compatibility problems and may make the PC unstable. So what a
> bloody mess this all is.
>
> Now, Vista has been out (albeit in Beta Mode) for ages now so why have Epson
> not been working and testing on this drivers fully since then if they had
> it might have been ready for when the final release of Vista came out.
> Meanwhile I am expected by them to keep checking back at their website from
> time to time and wait for the Epson Scan driver for this DX5000 to become
> available to download. I don't know how I am going to explain this to my
> customer who is an elderly woman and wont have a clue what all this is about
> and will not understand how they are selling a product in the shops which
> wont work fully on new PC's loaded with Vista.
>
> Why when Microsoft was producing Vista could they not have made it to 100
> percent fully work with XP drivers? - and why weren't Epson fully testing
> their Vista drivers before now?
>
> Andy.
>
>
>
>