Vista - Cannot Activate Vista Ultimate

I recently purchased Vista Ultimate and installed it.
Every time I try to activate it (by clicking on the link in computer details
to activate it) Windows Explorer Crashes and restarts. No error message
explaining the problem appears, and I cannot activate Vista Ultimate.

What do I need to do to fix this.

"Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in message
news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
>I recently purchased Vista Ultimate and installed it.
> Every time I try to activate it (by clicking on the link in computer
> details
> to activate it) Windows Explorer Crashes and restarts. No error message
> explaining the problem appears, and I cannot activate Vista Ultimate.
>
> What do I need to do to fix this.


Are there any errors in the event logs (eventvwr.msc)?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca

Yes, there are. Here's the details of one of them.


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
<EventRecordID>827</EventRecordID>
<Channel>Application</Channel>
<Computer>TheDell</Computer>
<Security />
</System>
- <EventData>
<Data>Explorer.EXE</Data>
<Data>6.0.6000.16386</Data>
<Data>4549b091</Data>
<Data>mcodsax.dll</Data>
<Data>11.2.121.0</Data>
<Data>45ad7bd6</Data>
<Data>c0000005</Data>
<Data>000016b2</Data>
<Data>11a0</Data>
<Data>01c74ecf98bb7735</Data>
</EventData>
</Event>

"Kerry Brown" wrote:

> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in message
> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
> >I recently purchased Vista Ultimate and installed it.
> > Every time I try to activate it (by clicking on the link in computer
> > details
> > to activate it) Windows Explorer Crashes and restarts. No error message
> > explaining the problem appears, and I cannot activate Vista Ultimate.
> >
> > What do I need to do to fix this.
>
>
> Are there any errors in the event logs (eventvwr.msc)?
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
>

The file causing the problem "mcodsax.dll" is part of McAfee. Try disabling
or uninstalling McAfee.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
news:3AA42D73-9C23-494B-B87C-CFA81F8BF6F3@microsoft.com...
> Yes, there are. Here's the details of one of them.
>
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
> <EventRecordID>827</EventRecordID>
> <Channel>Application</Channel>
> <Computer>TheDell</Computer>
> <Security />
> </System>
> - <EventData>
> <Data>Explorer.EXE</Data>
> <Data>6.0.6000.16386</Data>
> <Data>4549b091</Data>
> <Data>mcodsax.dll</Data>
> <Data>11.2.121.0</Data>
> <Data>45ad7bd6</Data>
> <Data>c0000005</Data>
> <Data>000016b2</Data>
> <Data>11a0</Data>
> <Data>01c74ecf98bb7735</Data>
> </EventData>
> </Event>
>
> "Kerry Brown" wrote:
>
>> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in message
>> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
>> >I recently purchased Vista Ultimate and installed it.
>> > Every time I try to activate it (by clicking on the link in computer
>> > details
>> > to activate it) Windows Explorer Crashes and restarts. No error message
>> > explaining the problem appears, and I cannot activate Vista Ultimate.
>> >
>> > What do I need to do to fix this.
>>
>>
>> Are there any errors in the event logs (eventvwr.msc)?
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>>

Thank you that appears to have solved my problem. I had to uninstall McAfee,
disabling it wasn't sufficient.

Windows Vista Ultimate is now activated and I am re-installing McAfee.

"Kerry Brown" wrote:

> The file causing the problem "mcodsax.dll" is part of McAfee. Try disabling
> or uninstalling McAfee.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
> news:3AA42D73-9C23-494B-B87C-CFA81F8BF6F3@microsoft.com...
> > Yes, there are. Here's the details of one of them.
> >
> >
> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > - <System>
> > <Provider Name="Application Error" />
> > <EventID Qualifiers="0">1000</EventID>
> > <Level>2</Level>
> > <Task>100</Task>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
> > <EventRecordID>827</EventRecordID>
> > <Channel>Application</Channel>
> > <Computer>TheDell</Computer>
> > <Security />
> > </System>
> > - <EventData>
> > <Data>Explorer.EXE</Data>
> > <Data>6.0.6000.16386</Data>
> > <Data>4549b091</Data>
> > <Data>mcodsax.dll</Data>
> > <Data>11.2.121.0</Data>
> > <Data>45ad7bd6</Data>
> > <Data>c0000005</Data>
> > <Data>000016b2</Data>
> > <Data>11a0</Data>
> > <Data>01c74ecf98bb7735</Data>
> > </EventData>
> > </Event>
> >
> > "Kerry Brown" wrote:
> >
> >> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in message
> >> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
> >> >I recently purchased Vista Ultimate and installed it.
> >> > Every time I try to activate it (by clicking on the link in computer
> >> > details
> >> > to activate it) Windows Explorer Crashes and restarts. No error message
> >> > explaining the problem appears, and I cannot activate Vista Ultimate.
> >> >
> >> > What do I need to do to fix this.
> >>
> >>
> >> Are there any errors in the event logs (eventvwr.msc)?
> >>
> >> --
> >> Kerry Brown
> >> Microsoft MVP - Shell/User
> >> http://www.vistahelp.ca
> >>
> >>
> >>
>
>

Perri Nelson wrote:

> Yes, there are. Here's the details of one of them.
>
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
> <EventRecordID>827</EventRecordID>
> <Channel>Application</Channel>
> <Computer>TheDell</Computer>
> <Security />
> </System>
> - <EventData>
> <Data>Explorer.EXE</Data>
> <Data>6.0.6000.16386</Data>
> <Data>4549b091</Data>
> <Data>mcodsax.dll</Data>
> <Data>11.2.121.0</Data>
> <Data>45ad7bd6</Data>
> <Data>c0000005</Data>
> <Data>000016b2</Data>
> <Data>11a0</Data>
> <Data>01c74ecf98bb7735</Data>
> </EventData>
> </Event>
>
I see that Fista's error reporting is just as useless as it is under XP. I
thought Fista was supposed to be an improvement over XP? Guess MickeyMouse
still can't get this stuff right. And they call it "user friendly".

Cheers.


> "Kerry Brown" wrote:
>
>> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in message
>> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
>> >I recently purchased Vista Ultimate and installed it.
>> > Every time I try to activate it (by clicking on the link in computer
>> > details
>> > to activate it) Windows Explorer Crashes and restarts. No error message
>> > explaining the problem appears, and I cannot activate Vista Ultimate.
>> >
>> > What do I need to do to fix this.
>>
>>
>> Are there any errors in the event logs (eventvwr.msc)?
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>>

--

"Computer users around the globe recognize that the most serious threats to
security exist because of inherent weaknesses in the Microsoft operating
system." McAfee

"Vista is finally secure from hacking. No one is going to 'hack' the product
activation and try and steal the o/s. Anyone smart enough to do so ... is
also smart enough not to want to bother." philo

If you had tried Vista you would know that there is a radio button on the
page that generates this standard xml report to show the report in a
Friendly View. It's best to know what you are talking about when making a
criticism. Linux users can only hope for an event viewer and
troubleshooting/reporting system that is as rich, configurable, and useful
as the one in Vista.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"NoStop" <nospam@nospam.com> wrote in message
news:1171361417.194923@news1.uniserve.ca...
> I see that Fista's error reporting is just as useless as it is under XP. I
> thought Fista was supposed to be an improvement over XP? Guess MickeyMouse
> still can't get this stuff right. And they call it "user friendly".
>

If McAfee caused this problem it is likely to cause more. It is not a
security solution I recommend.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
news:99E5B6A1-D1A4-417A-8BCC-CB9401DDAFCC@microsoft.com...
> Thank you that appears to have solved my problem. I had to uninstall
> McAfee,
> disabling it wasn't sufficient.
>
> Windows Vista Ultimate is now activated and I am re-installing McAfee.
>
> "Kerry Brown" wrote:
>
>> The file causing the problem "mcodsax.dll" is part of McAfee. Try
>> disabling
>> or uninstalling McAfee.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
>> news:3AA42D73-9C23-494B-B87C-CFA81F8BF6F3@microsoft.com...
>> > Yes, there are. Here's the details of one of them.
>> >
>> >
>> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> > - <System>
>> > <Provider Name="Application Error" />
>> > <EventID Qualifiers="0">1000</EventID>
>> > <Level>2</Level>
>> > <Task>100</Task>
>> > <Keywords>0x80000000000000</Keywords>
>> > <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
>> > <EventRecordID>827</EventRecordID>
>> > <Channel>Application</Channel>
>> > <Computer>TheDell</Computer>
>> > <Security />
>> > </System>
>> > - <EventData>
>> > <Data>Explorer.EXE</Data>
>> > <Data>6.0.6000.16386</Data>
>> > <Data>4549b091</Data>
>> > <Data>mcodsax.dll</Data>
>> > <Data>11.2.121.0</Data>
>> > <Data>45ad7bd6</Data>
>> > <Data>c0000005</Data>
>> > <Data>000016b2</Data>
>> > <Data>11a0</Data>
>> > <Data>01c74ecf98bb7735</Data>
>> > </EventData>
>> > </Event>
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in
>> >> message
>> >> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
>> >> >I recently purchased Vista Ultimate and installed it.
>> >> > Every time I try to activate it (by clicking on the link in computer
>> >> > details
>> >> > to activate it) Windows Explorer Crashes and restarts. No error
>> >> > message
>> >> > explaining the problem appears, and I cannot activate Vista
>> >> > Ultimate.
>> >> >
>> >> > What do I need to do to fix this.
>> >>
>> >>
>> >> Are there any errors in the event logs (eventvwr.msc)?
>> >>
>> >> --
>> >> Kerry Brown
>> >> Microsoft MVP - Shell/User
>> >> http://www.vistahelp.ca
>> >>
>> >>
>> >>
>>
>>

I understand that, but I've got a two year subscription already paid for.
When Microsoft provides a functional anti-virus suite as good as McAfee's I
will probably switch.

Anti-spyware like Windows Defender is good, and so is the Windows Firewall,
especially with the improvements in Vista, but Microsoft doesn't provide an
anti-virus solution so I have to use third pary solutions.

"Kerry Brown" wrote:

> If McAfee caused this problem it is likely to cause more. It is not a
> security solution I recommend.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
> news:99E5B6A1-D1A4-417A-8BCC-CB9401DDAFCC@microsoft.com...
> > Thank you that appears to have solved my problem. I had to uninstall
> > McAfee,
> > disabling it wasn't sufficient.
> >
> > Windows Vista Ultimate is now activated and I am re-installing McAfee.
> >
> > "Kerry Brown" wrote:
> >
> >> The file causing the problem "mcodsax.dll" is part of McAfee. Try
> >> disabling
> >> or uninstalling McAfee.
> >>
> >> --
> >> Kerry Brown
> >> Microsoft MVP - Shell/User
> >> http://www.vistahelp.ca
> >>
> >>
> >> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
> >> news:3AA42D73-9C23-494B-B87C-CFA81F8BF6F3@microsoft.com...
> >> > Yes, there are. Here's the details of one of them.
> >> >
> >> >
> >> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> >> > - <System>
> >> > <Provider Name="Application Error" />
> >> > <EventID Qualifiers="0">1000</EventID>
> >> > <Level>2</Level>
> >> > <Task>100</Task>
> >> > <Keywords>0x80000000000000</Keywords>
> >> > <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
> >> > <EventRecordID>827</EventRecordID>
> >> > <Channel>Application</Channel>
> >> > <Computer>TheDell</Computer>
> >> > <Security />
> >> > </System>
> >> > - <EventData>
> >> > <Data>Explorer.EXE</Data>
> >> > <Data>6.0.6000.16386</Data>
> >> > <Data>4549b091</Data>
> >> > <Data>mcodsax.dll</Data>
> >> > <Data>11.2.121.0</Data>
> >> > <Data>45ad7bd6</Data>
> >> > <Data>c0000005</Data>
> >> > <Data>000016b2</Data>
> >> > <Data>11a0</Data>
> >> > <Data>01c74ecf98bb7735</Data>
> >> > </EventData>
> >> > </Event>
> >> >
> >> > "Kerry Brown" wrote:
> >> >
> >> >> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in
> >> >> message
> >> >> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
> >> >> >I recently purchased Vista Ultimate and installed it.
> >> >> > Every time I try to activate it (by clicking on the link in computer
> >> >> > details
> >> >> > to activate it) Windows Explorer Crashes and restarts. No error
> >> >> > message
> >> >> > explaining the problem appears, and I cannot activate Vista
> >> >> > Ultimate.
> >> >> >
> >> >> > What do I need to do to fix this.
> >> >>
> >> >>
> >> >> Are there any errors in the event logs (eventvwr.msc)?
> >> >>
> >> >> --
> >> >> Kerry Brown
> >> >> Microsoft MVP - Shell/User
> >> >> http://www.vistahelp.ca
> >> >>
> >> >>
> >> >>
> >>
> >>
>
>

I most emphatically don't recommend Microsoft antivirus products. Windows
Defender is worth what you paid for it. The Windows Firewall is very good.
For antivirus I recommend Nod32. McAfee's product is good at catching
viruses, not so good at removing them, and really not so good at cooperating
with Windows.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
news:7F3092FE-21AD-4E70-B2F3-21D088908474@microsoft.com...
>I understand that, but I've got a two year subscription already paid for.
> When Microsoft provides a functional anti-virus suite as good as McAfee's
> I
> will probably switch.
>
> Anti-spyware like Windows Defender is good, and so is the Windows
> Firewall,
> especially with the improvements in Vista, but Microsoft doesn't provide
> an
> anti-virus solution so I have to use third pary solutions.
>
> "Kerry Brown" wrote:
>
>> If McAfee caused this problem it is likely to cause more. It is not a
>> security solution I recommend.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in message
>> news:99E5B6A1-D1A4-417A-8BCC-CB9401DDAFCC@microsoft.com...
>> > Thank you that appears to have solved my problem. I had to uninstall
>> > McAfee,
>> > disabling it wasn't sufficient.
>> >
>> > Windows Vista Ultimate is now activated and I am re-installing McAfee.
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> The file causing the problem "mcodsax.dll" is part of McAfee. Try
>> >> disabling
>> >> or uninstalling McAfee.
>> >>
>> >> --
>> >> Kerry Brown
>> >> Microsoft MVP - Shell/User
>> >> http://www.vistahelp.ca
>> >>
>> >>
>> >> "Perri Nelson" <PerriNelson@discussions.microsoft.com> wrote in
>> >> message
>> >> news:3AA42D73-9C23-494B-B87C-CFA81F8BF6F3@microsoft.com...
>> >> > Yes, there are. Here's the details of one of them.
>> >> >
>> >> >
>> >> > - <Event
>> >> > xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> >> > - <System>
>> >> > <Provider Name="Application Error" />
>> >> > <EventID Qualifiers="0">1000</EventID>
>> >> > <Level>2</Level>
>> >> > <Task>100</Task>
>> >> > <Keywords>0x80000000000000</Keywords>
>> >> > <TimeCreated SystemTime="2007-02-13T04:34:20.000Z" />
>> >> > <EventRecordID>827</EventRecordID>
>> >> > <Channel>Application</Channel>
>> >> > <Computer>TheDell</Computer>
>> >> > <Security />
>> >> > </System>
>> >> > - <EventData>
>> >> > <Data>Explorer.EXE</Data>
>> >> > <Data>6.0.6000.16386</Data>
>> >> > <Data>4549b091</Data>
>> >> > <Data>mcodsax.dll</Data>
>> >> > <Data>11.2.121.0</Data>
>> >> > <Data>45ad7bd6</Data>
>> >> > <Data>c0000005</Data>
>> >> > <Data>000016b2</Data>
>> >> > <Data>11a0</Data>
>> >> > <Data>01c74ecf98bb7735</Data>
>> >> > </EventData>
>> >> > </Event>
>> >> >
>> >> > "Kerry Brown" wrote:
>> >> >
>> >> >> "Perri Nelson" <Perri Nelson@discussions.microsoft.com> wrote in
>> >> >> message
>> >> >> news:7EA58CAC-4977-4B41-A7C3-A8B59F27D7B9@microsoft.com...
>> >> >> >I recently purchased Vista Ultimate and installed it.
>> >> >> > Every time I try to activate it (by clicking on the link in
>> >> >> > computer
>> >> >> > details
>> >> >> > to activate it) Windows Explorer Crashes and restarts. No error
>> >> >> > message
>> >> >> > explaining the problem appears, and I cannot activate Vista
>> >> >> > Ultimate.
>> >> >> >
>> >> >> > What do I need to do to fix this.
>> >> >>
>> >> >>
>> >> >> Are there any errors in the event logs (eventvwr.msc)?
>> >> >>
>> >> >> --
>> >> >> Kerry Brown
>> >> >> Microsoft MVP - Shell/User
>> >> >> http://www.vistahelp.ca
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>