For months the DVD burner in my system was working fine, but in the last
few days it stopped working. Vista detects it and loaded the device
drivers, but it does not initialize the hardware properly. (I always
get error "code 37".) Note that the system does detect that the DVD
drive is there, and the driver does get the model number from the drive.
Just to make sure there wasn't an issue with the hardware, I tried
swapping the DVD drive with a new one, but I get the same problem.

Any suggestions?

Try the steps in this KB article

http://support.microsoft.com/kb/314060/en-us


"dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
> For months the DVD burner in my system was working fine, but in the last
> few days it stopped working. Vista detects it and loaded the device
> drivers, but it does not initialize the hardware properly. (I always get
> error "code 37".) Note that the system does detect that the DVD drive is
> there, and the driver does get the model number from the drive. Just to
> make sure there wasn't an issue with the hardware, I tried swapping the
> DVD drive with a new one, but I get the same problem.
>
> Any suggestions?
>

I did not install any CD/DVD recording software. (I was just using the
CD/DVD burning that comes with Vista.)

I did try to follow the steps in that article, but the reg keys
mentioned are not in my registry.

Note, I have tried going into the device manager, uninstalling the
CD/DVD device, and reinstalling (scan hardare), but I get the same
problem ever time.

Any other suggestions?




Michael Price wrote:
> Try the steps in this KB article
>
> http://support.microsoft.com/kb/314060/en-us
>
>
> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>> For months the DVD burner in my system was working fine, but in the
>> last few days it stopped working. Vista detects it and loaded the
>> device drivers, but it does not initialize the hardware properly. (I
>> always get error "code 37".) Note that the system does detect that
>> the DVD drive is there, and the driver does get the model number from
>> the drive. Just to make sure there wasn't an issue with the hardware,
>> I tried swapping the DVD drive with a new one, but I get the same
>> problem.
>>
>> Any suggestions?
>>

I did not install any CD/DVD recording software. (I was just using the
CD/DVD burning that comes with Vista.)

I did try to follow the steps in that article, but the reg keys
mentioned are not in my registry.

Note, I have tried going into the device manager, uninstalling the
CD/DVD device, and reinstalling (scan hardare), but I get the same
problem ever time.

Any other suggestions?




Michael Price wrote:
> Try the steps in this KB article
>
> http://support.microsoft.com/kb/314060/en-us
>
>
> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>> For months the DVD burner in my system was working fine, but in the
>> last few days it stopped working. Vista detects it and loaded the
>> device drivers, but it does not initialize the hardware properly. (I
>> always get error "code 37".) Note that the system does detect that
>> the DVD drive is there, and the driver does get the model number from
>> the drive. Just to make sure there wasn't an issue with the hardware,
>> I tried swapping the DVD drive with a new one, but I get the same
>> problem.
>>
>> Any suggestions?
>>

I did not install any CD/DVD recording software. (I was just using the
CD/DVD burning that comes with Vista.)

I did try to follow the steps in that article, but the reg keys
mentioned are not in my registry.

Note, I have tried going into the device manager, uninstalling the
CD/DVD device, and reinstalling (scan hardare), but I get the same
problem ever time.

Any other suggestions?




Michael Price wrote:
> Try the steps in this KB article
>
> http://support.microsoft.com/kb/314060/en-us
>
>
> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>> For months the DVD burner in my system was working fine, but in the
>> last few days it stopped working. Vista detects it and loaded the
>> device drivers, but it does not initialize the hardware properly. (I
>> always get error "code 37".) Note that the system does detect that
>> the DVD drive is there, and the driver does get the model number from
>> the drive. Just to make sure there wasn't an issue with the hardware,
>> I tried swapping the DVD drive with a new one, but I get the same
>> problem.
>>
>> Any suggestions?
>>

On Tue, 13 Feb 2007 12:13:02 -0500, "Michael Price"
<EmJay_Price@msn.com> wrote:

I had similar problems until I uninstalled Daemon Tools I would think
other virtual drives may also cause problems

>Try the steps in this KB article
>
>http://support.microsoft.com/kb/314060/en-us
>
>
>"dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
>news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>> For months the DVD burner in my system was working fine, but in the last
>> few days it stopped working. Vista detects it and loaded the device
>> drivers, but it does not initialize the hardware properly. (I always get
>> error "code 37".) Note that the system does detect that the DVD drive is
>> there, and the driver does get the model number from the drive. Just to
>> make sure there wasn't an issue with the hardware, I tried swapping the
>> DVD drive with a new one, but I get the same problem.
>>
>> Any suggestions?
>>

I don't have any virtual drives installed. I have 6 SCSI hard drives, a
ZIP drive, and a card reader, that's it.

No DVD burning software installed. (just using the built in stuff that
comes with Vista)

No system tools software installed.

I have tried to think of anything I installed that could have any impact
on a CD/DVD drive, but there isn't anything installed but some basic
applications (Office, some media players, etc) and utils (brosers, IM
software, stuff like that).





bp wrote:
> On Tue, 13 Feb 2007 12:13:02 -0500, "Michael Price"
> <EmJay_Price@msn.com> wrote:
>
> I had similar problems until I uninstalled Daemon Tools I would think
> other virtual drives may also cause problems
>
>> Try the steps in this KB article
>>
>> http://support.microsoft.com/kb/314060/en-us
>>
>>
>> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
>> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>>> For months the DVD burner in my system was working fine, but in the last
>>> few days it stopped working. Vista detects it and loaded the device
>>> drivers, but it does not initialize the hardware properly. (I always get
>>> error "code 37".) Note that the system does detect that the DVD drive is
>>> there, and the driver does get the model number from the drive. Just to
>>> make sure there wasn't an issue with the hardware, I tried swapping the
>>> DVD drive with a new one, but I get the same problem.
>>>
>>> Any suggestions?
>>>

On Tue, 13 Feb 2007 19:59:43 -0500, dot <"mediawizrd (at) hotmail
(dot) com"> wrote:

>I don't have any virtual drives installed. I have 6 SCSI hard drives, a
>ZIP drive, and a card reader, that's it.
>
>No DVD burning software installed. (just using the built in stuff that
>comes with Vista)
>
>No system tools software installed.
>
>I have tried to think of anything I installed that could have any impact
>on a CD/DVD drive, but there isn't anything installed but some basic
>applications (Office, some media players, etc) and utils (brosers, IM
>software, stuff like that).
>
>

ZIP Drive

>
>
>
>bp wrote:
>> On Tue, 13 Feb 2007 12:13:02 -0500, "Michael Price"
>> <EmJay_Price@msn.com> wrote:
>>
>> I had similar problems until I uninstalled Daemon Tools I would think
>> other virtual drives may also cause problems
>>
>>> Try the steps in this KB article
>>>
>>> http://support.microsoft.com/kb/314060/en-us
>>>
>>>
>>> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
>>> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>>>> For months the DVD burner in my system was working fine, but in the last
>>>> few days it stopped working. Vista detects it and loaded the device
>>>> drivers, but it does not initialize the hardware properly. (I always get
>>>> error "code 37".) Note that the system does detect that the DVD drive is
>>>> there, and the driver does get the model number from the drive. Just to
>>>> make sure there wasn't an issue with the hardware, I tried swapping the
>>>> DVD drive with a new one, but I get the same problem.
>>>>
>>>> Any suggestions?
>>>>

bp wrote:
> On Tue, 13 Feb 2007 19:59:43 -0500, dot <"mediawizrd (at) hotmail
> (dot) com"> wrote:
>
>> I don't have any virtual drives installed. I have 6 SCSI hard drives, a
>> ZIP drive, and a card reader, that's it.
>>
>> No DVD burning software installed. (just using the built in stuff that
>> comes with Vista)
>>
>> No system tools software installed.
>>
>> I have tried to think of anything I installed that could have any impact
>> on a CD/DVD drive, but there isn't anything installed but some basic
>> applications (Office, some media players, etc) and utils (brosers, IM
>> software, stuff like that).
>>
>>
>
> ZIP Drive

My system worked fine for months with the Iomega ZIP drive installed.
No problems with the CD/DVD drive before. But just to make sure, I
tried disconnecting it. No change. That's not it.


Any other suggestions?


>
>>
>>
>> bp wrote:
>>> On Tue, 13 Feb 2007 12:13:02 -0500, "Michael Price"
>>> <EmJay_Price@msn.com> wrote:
>>>
>>> I had similar problems until I uninstalled Daemon Tools I would think
>>> other virtual drives may also cause problems
>>>
>>>> Try the steps in this KB article
>>>>
>>>> http://support.microsoft.com/kb/314060/en-us
>>>>
>>>>
>>>> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
>>>> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>>>>> For months the DVD burner in my system was working fine, but in the last
>>>>> few days it stopped working. Vista detects it and loaded the device
>>>>> drivers, but it does not initialize the hardware properly. (I always get
>>>>> error "code 37".) Note that the system does detect that the DVD drive is
>>>>> there, and the driver does get the model number from the drive. Just to
>>>>> make sure there wasn't an issue with the hardware, I tried swapping the
>>>>> DVD drive with a new one, but I get the same problem.
>>>>>
>>>>> Any suggestions?
>>>>>

On Tue, 13 Feb 2007 23:25:27 -0500, dot <"mediawizrd (at) hotmail
(dot) com"> wrote:

>bp wrote:
>> On Tue, 13 Feb 2007 19:59:43 -0500, dot <"mediawizrd (at) hotmail
>> (dot) com"> wrote:
>>
>>> I don't have any virtual drives installed. I have 6 SCSI hard drives, a
>>> ZIP drive, and a card reader, that's it.
>>>
>>> No DVD burning software installed. (just using the built in stuff that
>>> comes with Vista)
>>>
>>> No system tools software installed.
>>>
>>> I have tried to think of anything I installed that could have any impact
>>> on a CD/DVD drive, but there isn't anything installed but some basic
>>> applications (Office, some media players, etc) and utils (brosers, IM
>>> software, stuff like that).
>>>
>>>
>>
>> ZIP Drive
>
>My system worked fine for months with the Iomega ZIP drive installed.
>No problems with the CD/DVD drive before. But just to make sure, I
>tried disconnecting it. No change. That's not it.
>
>
>Any other suggestions?

Nope

Wait
Do you have any other devices listed under CD dvd drives?


>
>
>>
>>>
>>>
>>> bp wrote:
>>>> On Tue, 13 Feb 2007 12:13:02 -0500, "Michael Price"
>>>> <EmJay_Price@msn.com> wrote:
>>>>
>>>> I had similar problems until I uninstalled Daemon Tools I would think
>>>> other virtual drives may also cause problems
>>>>
>>>>> Try the steps in this KB article
>>>>>
>>>>> http://support.microsoft.com/kb/314060/en-us
>>>>>
>>>>>
>>>>> "dot" <"mediawizrd (at) hotmail (dot) com"> wrote in message
>>>>> news:eTFPue4THHA.5060@TK2MSFTNGP02.phx.gbl...
>>>>>> For months the DVD burner in my system was working fine, but in the last
>>>>>> few days it stopped working. Vista detects it and loaded the device
>>>>>> drivers, but it does not initialize the hardware properly. (I always get
>>>>>> error "code 37".) Note that the system does detect that the DVD drive is
>>>>>> there, and the driver does get the model number from the drive. Just to
>>>>>> make sure there wasn't an issue with the hardware, I tried swapping the
>>>>>> DVD drive with a new one, but I get the same problem.
>>>>>>
>>>>>> Any suggestions?
>>>>>>