Windows Vista Forums

Can't Select Text in Word 2007 / Vista

  1. #1


    rthrasher Guest

    Can't Select Text in Word 2007 / Vista

    I have the most perplexing problem - When opening or creating a next text
    document in Word 2007 (part of Office 2007), I cannot select any text with
    the mouse - I can select text with the arrow keys + shift, but not the
    mouse. I can select menus, and use the mouse cursor on other parts of word,
    but not on the document. Also when I click on the office button, and choose
    Word Options (thought I may look there), I cant choose any of the categories
    on the left - I cant "checkmark" and change things on the choice pane, but
    not change categories. This is only in Word - other office products installed
    ie Excel and PP work great with the mouse, but not Word. I have tried other
    Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK. I
    am about to go insane - can anyone help - PLEASE!

      My System SpecsSystem Spec

  2.   


  3. #2


    Earl Snapp Guest

    Re: Can't Select Text in Word 2007 / Vista

    "rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
    news:33CD4E3F-87A4-403C-A76D-CDDF8C2A08BF@microsoft.com...
    >I have the most perplexing problem - When opening or creating a next text
    > document in Word 2007 (part of Office 2007), I cannot select any text with
    > the mouse - I can select text with the arrow keys + shift, but not the
    > mouse. I can select menus, and use the mouse cursor on other parts of
    > word,
    > but not on the document. Also when I click on the office button, and
    > choose
    > Word Options (thought I may look there), I cant choose any of the
    > categories
    > on the left - I cant "checkmark" and change things on the choice pane, but
    > not change categories. This is only in Word - other office products
    > installed
    > ie Excel and PP work great with the mouse, but not Word. I have tried
    > other
    > Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK.
    > I
    > am about to go insane - can anyone help - PLEASE!


    Did you activate Word 2007 yet?


    Earl



      My System SpecsSystem Spec

  4. #3


    rthrasher Guest

    Re: Can't Select Text in Word 2007 / Vista

    yes, perfectly legal - we are a Microsoft Enterprise Customer
    Office Pro 2007 - all other office products work fine

    "Earl Snapp" wrote:

    > "rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
    > news:33CD4E3F-87A4-403C-A76D-CDDF8C2A08BF@microsoft.com...
    > >I have the most perplexing problem - When opening or creating a next text
    > > document in Word 2007 (part of Office 2007), I cannot select any text with
    > > the mouse - I can select text with the arrow keys + shift, but not the
    > > mouse. I can select menus, and use the mouse cursor on other parts of
    > > word,
    > > but not on the document. Also when I click on the office button, and
    > > choose
    > > Word Options (thought I may look there), I cant choose any of the
    > > categories
    > > on the left - I cant "checkmark" and change things on the choice pane, but
    > > not change categories. This is only in Word - other office products
    > > installed
    > > ie Excel and PP work great with the mouse, but not Word. I have tried
    > > other
    > > Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK.
    > > I
    > > am about to go insane - can anyone help - PLEASE!

    >
    > Did you activate Word 2007 yet?
    >
    >
    > Earl
    >
    >
    >


      My System SpecsSystem Spec

  5. #4


    Earl Snapp Guest

    Re: Can't Select Text in Word 2007 / Vista

    "rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
    news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
    > yes, perfectly legal - we are a Microsoft Enterprise Customer
    > Office Pro 2007 - all other office products work fine
    >


    I know that sometimes people put off activating till the last minute. That
    was what I was wondering. I think Siggy might have something though. ;0)


      My System SpecsSystem Spec

  6. #5


    skynetop@gmail.com Guest

    Re: Can't Select Text in Word 2007 / Vista

    On Feb 19, 9:30 am, "Earl Snapp" <eww...@msn.com> wrote:
    > "rthrasher" <rthras...@discussions.microsoft.com> wrote in message
    >
    > news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
    >
    > > yes, perfectly legal - we are a Microsoft Enterprise Customer
    > >OfficePro 2007 - all otherofficeproducts work fine

    >
    > I know that sometimes people put off activating till the last minute. That
    > was what I was wondering. I think Siggy might have something though. ;0)


    Did you solve your issue? I can not select text or use any mice in
    Word 2007. I have tried reinstalling the software and both Mice
    drivers. I have an IBM T42 laptop with the UltraNAV mouse track wheel/
    touchpad.

    I can not even use another USB mouse.

    -Mark


      My System SpecsSystem Spec

  7. #6


    rthrasher Guest

    Re: Can't Select Text in Word 2007 / Vista

    Well I am glad to know there is someone else in the world with thiss issue
    besides me - I thought I was the only one - No, no resolution yet - I am
    contemplating wiping the whole PC (not my first choice) - I have googled till
    I am blue in the face and there is nothing out there about it - It is only in
    Word - Not Excel, PP or Access, only Word - all the other ms apps work fine -
    there has got to be fix for it.

    RT

    "skynetop@gmail.com" wrote:

    > On Feb 19, 9:30 am, "Earl Snapp" <eww...@msn.com> wrote:
    > > "rthrasher" <rthras...@discussions.microsoft.com> wrote in message
    > >
    > > news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
    > >
    > > > yes, perfectly legal - we are a Microsoft Enterprise Customer
    > > >OfficePro 2007 - all otherofficeproducts work fine

    > >
    > > I know that sometimes people put off activating till the last minute. That
    > > was what I was wondering. I think Siggy might have something though. ;0)

    >
    > Did you solve your issue? I can not select text or use any mice in
    > Word 2007. I have tried reinstalling the software and both Mice
    > drivers. I have an IBM T42 laptop with the UltraNAV mouse track wheel/
    > touchpad.
    >
    > I can not even use another USB mouse.
    >
    > -Mark
    >
    >


      My System SpecsSystem Spec

  8. #7


    Colin256 Guest

    Re: Can't Select Text in Word 2002SP3

    I'm glad I've spotted this message. Does anyone else have this problem. I've
    also been searching for an answer as I've got a very similar problem - only
    difference is its on a PC where I've just installed Office XP (thats 2002) +
    SP3, on Windows 98 - and it's supposed to be compatible.

    It only appears to affect Word. I cant do anything with the mouse within the
    document - menus are fine. But with my problem it only happens after the
    first document Save - it's all OK 'til then. I have to close Word and reopen
    it for the mouse (or tablet) to work with cursor positioning and selection.

    Any ideas please? Has this been raised before?



      My System SpecsSystem Spec

  9. #8


    yogamaster Guest

    Re: Can't Select Text in Word 2002SP3


    --
    gurucharan

    I have the same problem. Word 2007, vista home premium on a new T60p lenovo.
    everything worked fine for a few weeks then suddenly this problem.

    I also could not resolve this with restore functions. $ restore points would
    not complete any restore.

    So if anyone has an approach please respond.

    Thanks


    "Colin256" wrote:

    > I'm glad I've spotted this message. Does anyone else have this problem. I've
    > also been searching for an answer as I've got a very similar problem - only
    > difference is its on a PC where I've just installed Office XP (thats 2002) +
    > SP3, on Windows 98 - and it's supposed to be compatible.
    >
    > It only appears to affect Word. I cant do anything with the mouse within the
    > document - menus are fine. But with my problem it only happens after the
    > first document Save - it's all OK 'til then. I have to close Word and reopen
    > it for the mouse (or tablet) to work with cursor positioning and selection.
    >
    > Any ideas please? Has this been raised before?
    >
    >


      My System SpecsSystem Spec

  10. #9



    Newbie
    Join Date : Nov 2007
    Posts : 2
    Vista Ultimate x64
    Local Time: 03:02 AM


     

    Re: Can't Select Text in Word 2007 / Vista

    Here I find myself, after googling 'Word 2007 Vista 64 problems' as a result of exactly this problem.
    I have Vista ultimate x64 running on an HP notebook.

    Other than the usual lack of scanner/printer driver issues, all has worked well for the last few months, then the sudden appearance of this issue, exactly as described. i cannot use the touch pad or a mouse (freshly installed) to highlight or edit text, but can highlight using 'shift + arrows'.

    I have run office repair without luck.
    I have accepted and installed all automatic windows updates.
    I also run a Wacom tablet, which I disconnected a few days ago whle the system was running (a bad idea, I know), but it still works fine and there is no problem with any other program outside of Word.
    The only other item of note was that a few days ago (mid November 07), one of the Windows updates was for the Synaptics pointing device drivers.
    Sort of unrelated, but also an interesting change - while not supported, I have run itunes with full functionality until the last upgrade, which now does not recognise my CD/DVD drivers and will not allow the comlete install of itunes, so I can no longer burn CDs of my (legitimate) tracks.
    I wish I had bought the 32 bit version of Vista, and I still see no resolution on the Word issue.
    Houston, (rather Redmond) we have a problem!

      My System SpecsSystem Spec

  11. #10



    Newbie
    Join Date : Nov 2007
    Posts : 2
    Vista Ultimate x64
    Local Time: 03:02 AM


     

    Re: Can't Select Text in Word 2007 / Vista : SOLUTION - TRY THIS

    Hi Again,
    A SOLUTION THAT WORKED FOR ME:
    I posted my similar experience that noted by 'rthrasher' about an hour ago and have been trawling around since looking for a solution.

    THE FOLLOWING WORKED FOR ME BUT please make your own decision and back up first, like good little boys and girls.

    If you go to: http://support.microsoft.com/kb/921541 and follow the instruction below to delete the the Word Data Registry Key (making sure ALL windows programs are closed. Word then rebuilds the registry key using deafult settings on the next Word start up.
    It fixed the problem for me on Vista Ultimate x64.
    If it doesn't work for you, additional steps are also shown on the same page. I hope this helps. Now if only Canon would issue 9900F scanner drivers!

    Manual steps to troubleshoot problems that occur when you start or use Word

    loadTOCNode(2, 'moreinformation');Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    322756 (How to back up and restore the registry in Windows XP and Windows Vista) How to back up and restore the registry in Windows XP and Windows Vista
    Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
    Delete the Word Data registry key

    loadTOCNode(3, 'moreinformation');Most of the frequently used options in Word are stored in the Word Data registry key. A common troubleshooting step is to delete the Word Data registry key. The next time that you start Word, Word rebuilds the Word Data registry key by using the default settings.

    To view these options in Word 2002 or Word 2003, click Options on the Tools menu.

    To view these options in Word 2007, click the Microsoft Office Button, and then click Word Options.

    Note When you delete the Word Data registry key, Word resets several options to their default settings. One such option is the "most recently used file" list on the File menu. Additionally, Word resets many settings that you customize in the Options dialog box.

    To delete the Word Data registry key, follow these steps: 1.Exit all Office programs.2.Click Start, click Run, type regedit, and then click OK.3.Locate the following registry subkey, as appropriate for the version of Word that you are running: •Word 2002: HKEY_CURRENT_USER\Software\Microsoft Office\10.0\Word\Data
    •Word 2003: HKEY_CURRENT_USER\Software\Microsoft Office\11.0\Word\Data
    •Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data
    4.Click Data, and then click Export on the File menu.5.Name the file Wddata.reg, and then save the file to the desktop.6.Click Delete on the Edit menu, and then click Yes.7.Exit Registry Editor.8.Start Word. If Word starts and works correctly, you have resolved the problem. The problem was a damaged Word Data registry key. You may have to change several settings to restore your favorite options in Word.

    If the problem is not resolved, restore the original Word Data registry key. Then, see the "Delete the Word Options registry key" topic.

    To restore the original Word Data registry key, follow these steps: 1.Exit all Office programs.2.Double-click the Wddata.reg icon on the desktop. 3.Click Yes, and then click OK.
    -------------------------------------------

    Quote Originally Posted by rthrasher View Post
    I have the most perplexing problem - When opening or creating a next text
    document in Word 2007 (part of Office 2007), I cannot select any text with
    the mouse - I can select text with the arrow keys + shift, but not the
    mouse. I can select menus, and use the mouse cursor on other parts of word,
    but not on the document. Also when I click on the office button, and choose
    Word Options (thought I may look there), I cant choose any of the categories
    on the left - I cant "checkmark" and change things on the choice pane, but
    not change categories. This is only in Word - other office products installed
    ie Excel and PP work great with the mouse, but not Word. I have tried other
    Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK. I
    am about to go insane - can anyone help - PLEASE!

      My System SpecsSystem Spec

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