A SOLUTION THAT WORKED FOR ME:
I posted my similar experience that noted by 'rthrasher' about an hour ago and have been trawling around since looking for a solution.
THE FOLLOWING WORKED FOR ME BUT
please make your own decision and back up first, like good little boys and girls.
If you go to: http://support.microsoft.com/kb/921541
and follow the instruction below to delete the the Word Data Registry Key (making sure ALL windows programs are closed. Word then rebuilds the registry key using deafult settings on the next Word start up.
It fixed the problem for me on Vista Ultimate x64.
If it doesn't work for you, additional steps are also shown on the same page. I hope this helps. Now if only Canon would issue 9900F scanner drivers!
Manual steps to troubleshoot problems that occur when you start or use Word
This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(How to back up and restore the registry in Windows XP and Windows Vista
) How to back up and restore the registry in Windows XP and Windows Vista
Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Delete the Word Data registry key
loadTOCNode(3, 'moreinformation');Most of the frequently used options in Word are stored in the Word Data registry key. A common troubleshooting step is to delete the Word Data registry key. The next time that you start Word, Word rebuilds the Word Data registry key by using the default settings.
To view these options in Word 2002 or Word 2003, click Options
on the Tools
To view these options in Word 2007, click the Microsoft Office Button, and then click Word Options
When you delete the Word Data registry key, Word resets several options to their default settings. One such option is the "most recently used file" list on the File
menu. Additionally, Word resets many settings that you customize in the Options
To delete the Word Data registry key, follow these steps: 1.Exit all Office programs.2.Click Start
, click Run
, type regedit, and then click OK
.3.Locate the following registry subkey, as appropriate for the version of Word that you are running: •Word 2002: HKEY_CURRENT_USER\Software\Microsoft Office\10.0\Word\Data
•Word 2003: HKEY_CURRENT_USER\Software\Microsoft Office\11.0\Word\Data
•Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data
, and then click Export
on the File
menu.5.Name the file Wddata.reg, and then save the file to the desktop.6.Click Delete
on the Edit
menu, and then click Yes
.7.Exit Registry Editor.8.Start Word. If Word starts and works correctly, you have resolved the problem. The problem was a damaged Word Data registry key. You may have to change several settings to restore your favorite options in Word.
If the problem is not resolved, restore the original Word Data registry key. Then, see the "Delete the Word Options registry key" topic.
To restore the original Word Data registry key, follow these steps: 1.Exit all Office programs.2.Double-click the Wddata.reg
icon on the desktop. 3.Click Yes
, and then click OK
Originally Posted by rthrasher