Vista - no upgrade disks from moduslink

hi all,
is it just me or is every1 waiting for upgrade disks from modus? they
are the ones who should be fired by microsoft for not keeping up with the
demand. remember.. DONT blame your comp manufacturer.. blame moduslink or
microsoft for employing them...

Hi Rob,

A quote from Moduslink's site:

"The Upgrade Software will ship within approximately 6-8 weeks from the
later of (a) the date your have completed the redemption order requirements
or (b) the applicable language version of the requested Upgrade Software has
been released in your country."

Look at condition (b). 6-8 weeks *after* release in your language. It was
released initially on Jan 30 in the US, that means the earliest anyone
should expect thier copy would be mid-March. If release in your home country
was later, then shipments there would be correspondingly later as well. Not
Modus' fault, nor the OEM, nor Microsoft, in fact they are currently
completely within the expectations that they set.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Rob Eventine" <btb101@ntlworld.com> wrote in message
news:TqWAh.19780$Fm2.4081@newsfe1-gui.ntli.net...
> hi all,
> is it just me or is every1 waiting for upgrade disks from modus? they
> are the ones who should be fired by microsoft for not keeping up with the
> demand. remember.. DONT blame your comp manufacturer.. blame moduslink or
> microsoft for employing them...
>
>
>

Rick Rogers wrote:
> Hi Rob,
>
> A quote from Moduslink's site:
>
> "The Upgrade Software will ship within approximately 6-8 weeks from the
> later of (a) the date your have completed the redemption order
> requirements or (b) the applicable language version of the requested
> Upgrade Software has been released in your country."
>
> Look at condition (b). 6-8 weeks *after* release in your language. It
> was released initially on Jan 30 in the US, that means the earliest
> anyone should expect thier copy would be mid-March. If release in your
> home country was later, then shipments there would be correspondingly
> later as well. Not Modus' fault, nor the OEM, nor Microsoft, in fact
> they are currently completely within the expectations that they set.
>

I have to disagree moduslink has been terrible. I have been tried since
November to get the website to work and all I get when I call is to keep
trying that they are working on fixing the website.

Then it finally accepted my order a couple of weeks ago and now it does
not show up in check order so I had to email them and I am again waiting
for a response.

Jeanette

Jeanette wrote:
> Rick Rogers wrote:
>> Hi Rob,
>>
>> A quote from Moduslink's site:
>>
>> "The Upgrade Software will ship within approximately 6-8 weeks from
>> the later of (a) the date your have completed the redemption order
>> requirements or (b) the applicable language version of the requested
>> Upgrade Software has been released in your country."
>>
>> Look at condition (b). 6-8 weeks *after* release in your language. It
>> was released initially on Jan 30 in the US, that means the earliest
>> anyone should expect thier copy would be mid-March. If release in your
>> home country was later, then shipments there would be correspondingly
>> later as well. Not Modus' fault, nor the OEM, nor Microsoft, in fact
>> they are currently completely within the expectations that they set.
>>
>
> I have to disagree moduslink has been terrible. I have been tried since
> November to get the website to work and all I get when I call is to keep
> trying that they are working on fixing the website.
>
> Then it finally accepted my order a couple of weeks ago and now it does
> not show up in check order so I had to email them and I am again waiting
> for a response.
>
> Jeanette
>
>
Latest update I have sent two faxes to moduslink and have proof of
receipt and two by certified mail and have proof of recepit and
moduslink still says they don't have my proofs.

Jeanette