Vista - Windows Help and Support not working

Clicking on the "Windows Help and Support" option, or most help links in
windows applications yields a blank window, with another popup saying
"Internet Explorer was not able to open this internet site. The requested
site is either unavailable or cannot be found. Please try again later"

I'm afraid I've inadvertently corrupted or deleted a file or files necessary
for this option to work. Does anyone have any suggestions?

I am having the same problem as well. Any help on this one would be greatly
appreciated. It was working at one point and now says:
"Internet Explorer cannot doenload from / help.
Internet Explorer was not able to open this Internet site. The requested
site is either unavailable or cannot be found. Please try again later"

In the background there is a window that says "0% of from help completed"

"RR2" wrote:

> Clicking on the "Windows Help and Support" option, or most help links in
> windows applications yields a blank window, with another popup saying
> "Internet Explorer was not able to open this internet site. The requested
> site is either unavailable or cannot be found. Please try again later"
>
> I'm afraid I've inadvertently corrupted or deleted a file or files necessary
> for this option to work. Does anyone have any suggestions?
>
>
>

Hey guys.

I was just looking at a different post, and I found the solution to my
problem. It seems that installing Macromedia Dreamweaver 8 overlays the
regidtry entries for how to handle xml file. When you run the fix posted by
Phil under the posting called: "Problem with Windows Help" it fixed the
problem.

Cheers!
-Dave

"Dave Rich" wrote:

> I am having the same problem as well. Any help on this one would be greatly
> appreciated. It was working at one point and now says:
> "Internet Explorer cannot doenload from / help.
> Internet Explorer was not able to open this Internet site. The requested
> site is either unavailable or cannot be found. Please try again later"
>
> In the background there is a window that says "0% of from help completed"
>
> "RR2" wrote:
>
> > Clicking on the "Windows Help and Support" option, or most help links in
> > windows applications yields a blank window, with another popup saying
> > "Internet Explorer was not able to open this internet site. The requested
> > site is either unavailable or cannot be found. Please try again later"
> >
> > I'm afraid I've inadvertently corrupted or deleted a file or files necessary
> > for this option to work. Does anyone have any suggestions?
> >
> >
> >

Thanks Dave,

That was exactly my situation. The fix worked like a charm.

Thanks again,
Ron


"Dave Rich" <DaveRich@discussions.microsoft.com> wrote in message
news:A8CCF84E-214E-43CB-BCD7-C8C4A993C42B@microsoft.com...
> Hey guys.
>
> I was just looking at a different post, and I found the solution to my
> problem. It seems that installing Macromedia Dreamweaver 8 overlays the
> regidtry entries for how to handle xml file. When you run the fix posted
> by
> Phil under the posting called: "Problem with Windows Help" it fixed the
> problem.
>
> Cheers!
> -Dave
>
> "Dave Rich" wrote:
>
>> I am having the same problem as well. Any help on this one would be
>> greatly
>> appreciated. It was working at one point and now says:
>> "Internet Explorer cannot doenload from / help.
>> Internet Explorer was not able to open this Internet site. The requested
>> site is either unavailable or cannot be found. Please try again later"
>>
>> In the background there is a window that says "0% of from help
>> completed"
>>
>> "RR2" wrote:
>>
>> > Clicking on the "Windows Help and Support" option, or most help links
>> > in
>> > windows applications yields a blank window, with another popup saying
>> > "Internet Explorer was not able to open this internet site. The
>> > requested
>> > site is either unavailable or cannot be found. Please try again later"
>> >
>> > I'm afraid I've inadvertently corrupted or deleted a file or files
>> > necessary
>> > for this option to work. Does anyone have any suggestions?
>> >
>> >
>> >