Vista - Driver Blocked

I just purchased a Dell notebook that runs Vista Home Premium. The last few
times I've turned it on I get an error box titled Driver Blocked Due to
Incompatibility. It goes on to say "A driver is installed that causes
stability problems with your system. This driver will be disabled. Please
contact the driver manufacturer for an update that is compatible with this
version of Windows." When I click on the "find solutions" button, the
computer can't find any. The box also says:

Driver: Sonic Solutions DLA
Publishers: Sonic Solutions
Location: Not Available

Since purchasing my computer I have downloaded one game, along with Yahoo IM
and AIM. I have un-installed all of them and the problem still exists. I
have even run a search on my computer for Sonic Solutions and it comes up
empty. Any help as to how to correct this problem would be greatly
appreciated. Thanks.

jdh wrote:
> I just purchased a Dell notebook that runs Vista Home Premium. The last
> few
> times I've turned it on I get an error box titled Driver Blocked Due to
> Incompatibility. It goes on to say "A driver is installed that causes
> stability problems with your system. This driver will be disabled. Please
> contact the driver manufacturer for an update that is compatible with this
> version of Windows." When I click on the "find solutions" button, the
> computer can't find any. The box also says:
>
> Driver: Sonic Solutions DLA
> Publishers: Sonic Solutions
> Location: Not Available
>
> Since purchasing my computer I have downloaded one game, along with
> Yahoo IM
> and AIM. I have un-installed all of them and the problem still exists. I
> have even run a search on my computer for Sonic Solutions and it comes up
> empty. Any help as to how to correct this problem would be greatly
> appreciated. Thanks.
>
I just went through this with a new Dell I'm setting up for a client.
Roxio just posted a patch. Download and install it. Here's a link to the
Dell Community Forum with the link to the patch:

http://tinyurl.com/2sd38z


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User