Windows Vista Forums

Seeking help - Microsoft support unable to find a solution.

  1. #1


    SSI Guest

    Seeking help - Microsoft support unable to find a solution.

    Vista Home premium. Antivirus and antispyware is up to date and the computer
    clean.
    This warning appears in Events every time I log on and off and have spend 2
    weeks back and forth with Microsoft support without a resolution. Their
    suggestion was to create a new user profile and delete the old which I did,
    however the problem still appears. Microsoft support although responsive has
    been unable to help me so I am back here looking for some suggestions.
    Do I need to worry about this or just ignore it? Thanks in advance for any
    help.

    Here is the Warning:

    Windows detected your registry file is still in use by other applications or
    services. The file will be unloaded now. The applications or services that
    hold your registry file may not function properly afterwards.
    DETAIL -
    1 user registry handles leaked from
    \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021


      My System SpecsSystem Spec

  2. #2


    SSI Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    I forgot to mention that the source of the event is: User Profile Service.



    "SSI" <SSInospam@yahoo.com> wrote in message
    news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    > Vista Home premium. Antivirus and antispyware is up to date and the
    > computer clean.
    > This warning appears in Events every time I log on and off and have spend
    > 2 weeks back and forth with Microsoft support without a resolution. Their
    > suggestion was to create a new user profile and delete the old which I
    > did, however the problem still appears. Microsoft support although
    > responsive has been unable to help me so I am back here looking for some
    > suggestions.
    > Do I need to worry about this or just ignore it? Thanks in advance for any
    > help.
    >
    > Here is the Warning:
    >
    > Windows detected your registry file is still in use by other applications
    > or services. The file will be unloaded now. The applications or services
    > that hold your registry file may not function properly afterwards.
    > DETAIL -
    > 1 user registry handles leaked from
    > \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    > Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    > opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >



      My System SpecsSystem Spec

  3. #3


    jim Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    give us a list of all applications you have installed


    "SSI" <SSInospam@yahoo.com> wrote in message
    news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    > Vista Home premium. Antivirus and antispyware is up to date and the
    > computer clean.
    > This warning appears in Events every time I log on and off and have spend
    > 2 weeks back and forth with Microsoft support without a resolution. Their
    > suggestion was to create a new user profile and delete the old which I
    > did, however the problem still appears. Microsoft support although
    > responsive has been unable to help me so I am back here looking for some
    > suggestions.
    > Do I need to worry about this or just ignore it? Thanks in advance for any
    > help.
    >
    > Here is the Warning:
    >
    > Windows detected your registry file is still in use by other applications
    > or services. The file will be unloaded now. The applications or services
    > that hold your registry file may not function properly afterwards.
    > DETAIL -
    > 1 user registry handles leaked from
    > \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    > Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    > opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >




      My System SpecsSystem Spec

  4. #4


    SSI Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    Thank you for the reply. By installed applications do you mean running at
    startup or all programs. I am sorry I am not clear.
    Thanks


    "jim" <1@1.1> wrote in message news:OUIi6iEWHHA.4568@TK2MSFTNGP02.phx.gbl...
    > give us a list of all applications you have installed
    >
    >
    > "SSI" <SSInospam@yahoo.com> wrote in message
    > news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    >> Vista Home premium. Antivirus and antispyware is up to date and the
    >> computer clean.
    >> This warning appears in Events every time I log on and off and have spend
    >> 2 weeks back and forth with Microsoft support without a resolution. Their
    >> suggestion was to create a new user profile and delete the old which I
    >> did, however the problem still appears. Microsoft support although
    >> responsive has been unable to help me so I am back here looking for some
    >> suggestions.
    >> Do I need to worry about this or just ignore it? Thanks in advance for
    >> any help.
    >>
    >> Here is the Warning:
    >>
    >> Windows detected your registry file is still in use by other applications
    >> or services. The file will be unloaded now. The applications or services
    >> that hold your registry file may not function properly afterwards.
    >> DETAIL -
    >> 1 user registry handles leaked from
    >> \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >> Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    >> opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >>

    >
    >



      My System SpecsSystem Spec

  5. #5


    Adam Albright Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    On Sat, 24 Feb 2007 11:15:54 -0800, "SSI" <SSInospam@yahoo.com> wrote:

    >Vista Home premium. Antivirus and antispyware is up to date and the computer
    >clean.
    >This warning appears in Events every time I log on and off and have spend 2
    >weeks back and forth with Microsoft support without a resolution. Their
    >suggestion was to create a new user profile and delete the old which I did,
    >however the problem still appears. Microsoft support although responsive has
    >been unable to help me so I am back here looking for some suggestions.
    >Do I need to worry about this or just ignore it? Thanks in advance for any
    >help.
    >
    >Here is the Warning:
    >
    >Windows detected your registry file is still in use by other applications or
    >services. The file will be unloaded now. The applications or services that
    >hold your registry file may not function properly afterwards.
    > DETAIL -
    > 1 user registry handles leaked from
    >\Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    >


    Just a guess...

    Some application or a driver needed to open the Registry, but for one
    reason or another doesn't close it when finished like it is suppose
    to. This actually is a frequent cause of Windows hanging at shutdown.
    You're "lucky" in that at least Windows says it figured out something
    needs to be unloaded then posted a entry in the Event Log, assuming
    that's what you're saying happens. It normally don't say, and just
    waits and waits to no avail. So I'm guessing all that gibberish means
    is Windows says this is what happened.

    What can happen is something we've all experienced. A open link to
    your Registry regardless how it got opened or by what presents no
    problem until you try to shut down your computer. Then your user
    profile which tells Windows to start the shutdown sequence once you
    tell Windows to log off as a user or shut down if you're the only user
    tries to shut down your computer but can't because the driver or
    application that opened a link to the Registry didn't close it and
    then Windows thinks something is still running, oops better not shut
    down yet. So normally what happens next is Windows just keeps waiting
    for the link to close and it typically won't which is why you need to
    push the power button to shut down sometimes. XP, but rarely would
    once in awhle if it detected a hung driver or a still open link to the
    Registry would bring up a little Window and tattle on the offender. If
    that happened sometimes it gave you a means to again tell it to shut
    down whatever was "open" and avoid having to push the power button on
    your PC. Haven't used Vista long enough to know if it will still do
    that.

    If this "error", more along the lines of a informational comment just
    appears in your Event Log and doesn't cause you any grief, I wouldn't
    worry about it since it seems what is causing it is a component of
    Windows itself, therefore isn't much you can do to fix it if anything,
    other then reinstalling Windows which for something this minor would
    seem to be overkill.




      My System SpecsSystem Spec

  6. #6


    Frank Saunders, MS-MVP OE/WM Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    "SSI" <SSInospam@yahoo.com> wrote in message
    news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    > Vista Home premium. Antivirus and antispyware is up to date and the
    > computer clean.
    > This warning appears in Events every time I log on and off and have spend
    > 2 weeks back and forth with Microsoft support without a resolution. Their
    > suggestion was to create a new user profile and delete the old which I
    > did, however the problem still appears. Microsoft support although
    > responsive has been unable to help me so I am back here looking for some
    > suggestions.
    > Do I need to worry about this or just ignore it? Thanks in advance for any
    > help.
    >
    > Here is the Warning:
    >
    > Windows detected your registry file is still in use by other applications
    > or services. The file will be unloaded now. The applications or services
    > that hold your registry file may not function properly afterwards.
    > DETAIL -
    > 1 user registry handles leaked from
    > \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    > Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    > opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >


    What anti-virus and anti-spyware?
    Do you get the message is you turn them both off?

    --
    Frank Saunders, MS-MVP OE/WM
    http://www.fjsmjs.com
    Answer in newsgroup. Don't expect an answer to email.



      My System SpecsSystem Spec

  7. #7


    SSI Guest

    Re: Seeking help - Microsoft support unable to find a solution.


    "Adam Albright" <AA@ABC.net> wrote in message
    news:53b1u25l0u2tr8iup47khe1q2vjrm5njh9@4ax.com...
    > On Sat, 24 Feb 2007 11:15:54 -0800, "SSI" <SSInospam@yahoo.com> wrote:
    >
    >>Vista Home premium. Antivirus and antispyware is up to date and the
    >>computer
    >>clean.
    >>This warning appears in Events every time I log on and off and have spend
    >>2
    >>weeks back and forth with Microsoft support without a resolution. Their
    >>suggestion was to create a new user profile and delete the old which I
    >>did,
    >>however the problem still appears. Microsoft support although responsive
    >>has
    >>been unable to help me so I am back here looking for some suggestions.
    >>Do I need to worry about this or just ignore it? Thanks in advance for any
    >>help.
    >>
    >>Here is the Warning:
    >>
    >>Windows detected your registry file is still in use by other applications
    >>or
    >>services. The file will be unloaded now. The applications or services that
    >>hold your registry file may not function properly afterwards.
    >> DETAIL -
    >> 1 user registry handles leaked from
    >>\Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >>Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    >>

    >
    > Just a guess...
    >
    > Some application or a driver needed to open the Registry, but for one
    > reason or another doesn't close it when finished like it is suppose
    > to. This actually is a frequent cause of Windows hanging at shutdown.
    > You're "lucky" in that at least Windows says it figured out something
    > needs to be unloaded then posted a entry in the Event Log, assuming
    > that's what you're saying happens. It normally don't say, and just
    > waits and waits to no avail. So I'm guessing all that gibberish means
    > is Windows says this is what happened.
    >
    > What can happen is something we've all experienced. A open link to
    > your Registry regardless how it got opened or by what presents no
    > problem until you try to shut down your computer. Then your user
    > profile which tells Windows to start the shutdown sequence once you
    > tell Windows to log off as a user or shut down if you're the only user
    > tries to shut down your computer but can't because the driver or
    > application that opened a link to the Registry didn't close it and
    > then Windows thinks something is still running, oops better not shut
    > down yet. So normally what happens next is Windows just keeps waiting
    > for the link to close and it typically won't which is why you need to
    > push the power button to shut down sometimes. XP, but rarely would
    > once in awhle if it detected a hung driver or a still open link to the
    > Registry would bring up a little Window and tattle on the offender. If
    > that happened sometimes it gave you a means to again tell it to shut
    > down whatever was "open" and avoid having to push the power button on
    > your PC. Haven't used Vista long enough to know if it will still do
    > that.
    >
    > If this "error", more along the lines of a informational comment just
    > appears in your Event Log and doesn't cause you any grief, I wouldn't
    > worry about it since it seems what is causing it is a component of
    > Windows itself, therefore isn't much you can do to fix it if anything,
    > other then reinstalling Windows which for something this minor would
    > seem to be overkill.
    >
    >
    >


    Thank you so much for taking the time to write such a detailed explanation.
    I really do appreciate the light you shed on this and I suppose unless a
    solution surfaces and since it is not creating any problems so far I will
    dismiss it for now.


      My System SpecsSystem Spec

  8. #8


    SSI Guest

    Re: Seeking help - Microsoft support unable to find a solution.


    "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
    news:5FCD35B3-D5A1-4031-993D-CFE30783D51B@microsoft.com...
    > "SSI" <SSInospam@yahoo.com> wrote in message
    > news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    >> Vista Home premium. Antivirus and antispyware is up to date and the
    >> computer clean.
    >> This warning appears in Events every time I log on and off and have spend
    >> 2 weeks back and forth with Microsoft support without a resolution. Their
    >> suggestion was to create a new user profile and delete the old which I
    >> did, however the problem still appears. Microsoft support although
    >> responsive has been unable to help me so I am back here looking for some
    >> suggestions.
    >> Do I need to worry about this or just ignore it? Thanks in advance for
    >> any help.
    >>
    >> Here is the Warning:
    >>
    >> Windows detected your registry file is still in use by other applications
    >> or services. The file will be unloaded now. The applications or services
    >> that hold your registry file may not function properly afterwards.
    >> DETAIL -
    >> 1 user registry handles leaked from
    >> \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >> Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    >> opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >>

    >
    > What anti-virus and anti-spyware?
    > Do you get the message is you turn them both off?
    >
    > --
    > Frank Saunders, MS-MVP OE/WM
    > http://www.fjsmjs.com
    > Answer in newsgroup. Don't expect an answer to email.
    >
    >


    Thanks for the reply I use the AVG 7.5 Had Norton but when my subscription
    expired I decided to change because it was getting way too 'top heavy' for
    my taste..
    In as far as AntiSpyware I use the built in defender and spyware blaster.


      My System SpecsSystem Spec

  9. #9


    Frank Saunders, MS-MVP OE/WM Guest

    Re: Seeking help - Microsoft support unable to find a solution.

    "SSI" <SSInospam@yahoo.com> wrote in message
    news:jL-dnf_s6I3IWX3YnZ2dnUVZ_qK3nZ2d@comcast.com...
    >
    > "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
    > news:5FCD35B3-D5A1-4031-993D-CFE30783D51B@microsoft.com...
    >> "SSI" <SSInospam@yahoo.com> wrote in message
    >> news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    >>> Vista Home premium. Antivirus and antispyware is up to date and the
    >>> computer clean.
    >>> This warning appears in Events every time I log on and off and have
    >>> spend 2 weeks back and forth with Microsoft support without a
    >>> resolution. Their suggestion was to create a new user profile and delete
    >>> the old which I did, however the problem still appears. Microsoft
    >>> support although responsive has been unable to help me so I am back here
    >>> looking for some suggestions.
    >>> Do I need to worry about this or just ignore it? Thanks in advance for
    >>> any help.
    >>>
    >>> Here is the Warning:
    >>>
    >>> Windows detected your registry file is still in use by other
    >>> applications or services. The file will be unloaded now. The
    >>> applications or services that hold your registry file may not function
    >>> properly afterwards.
    >>> DETAIL -
    >>> 1 user registry handles leaked from
    >>> \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >>> Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has
    >>> opened key \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021

    >>
    >> What anti-virus and anti-spyware?
    >> Do you get the message is you turn them both off?

    >
    > Thanks for the reply I use the AVG 7.5 Had Norton but when my subscription
    > expired I decided to change because it was getting way too 'top heavy' for
    > my taste..
    > In as far as AntiSpyware I use the built in defender and spyware blaster.


    You don't have Windows Defender and Spyware Blaster both resident at the
    same time, do you?

    --
    Frank Saunders, MS-MVP OE/WM
    http://www.fjsmjs.com
    Answer in newsgroup. Don't expect an answer to email.



      My System SpecsSystem Spec

  10. #10


    MICHAEL Guest

    Re: Seeking help - Microsoft support unable to find a solution.


    "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
    news:uEZva6NWHHA.3948@TK2MSFTNGP05.phx.gbl...
    > "SSI" <SSInospam@yahoo.com> wrote in message
    > news:jL-dnf_s6I3IWX3YnZ2dnUVZ_qK3nZ2d@comcast.com...
    >>
    >> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
    >> news:5FCD35B3-D5A1-4031-993D-CFE30783D51B@microsoft.com...
    >>> "SSI" <SSInospam@yahoo.com> wrote in message
    >>> news:uYSdnZUm8qx8E33YnZ2dnUVZ_uGjnZ2d@comcast.com...
    >>>> Vista Home premium. Antivirus and antispyware is up to date and the computer clean.
    >>>> This warning appears in Events every time I log on and off and have spend 2 weeks back and
    >>>> forth with Microsoft support without a resolution. Their suggestion was to create a new
    >>>> user profile and delete the old which I did, however the problem still appears. Microsoft
    >>>> support although responsive has been unable to help me so I am back here looking for some
    >>>> suggestions.
    >>>> Do I need to worry about this or just ignore it? Thanks in advance for any help.
    >>>>
    >>>> Here is the Warning:
    >>>>
    >>>> Windows detected your registry file is still in use by other applications or services. The
    >>>> file will be unloaded now. The applications or services that hold your registry file may
    >>>> not function properly afterwards.
    >>>> DETAIL -
    >>>> 1 user registry handles leaked from
    >>>> \Registry\User\S-1-5-21-448539723-1275210071-725345543-1021:
    >>>> Process 4540 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has opened key
    >>>> \REGISTRY\USER\S-1-5-21-448539723-1275210071-725345543-1021
    >>>
    >>> What anti-virus and anti-spyware?
    >>> Do you get the message is you turn them both off?

    >>
    >> Thanks for the reply I use the AVG 7.5 Had Norton but when my subscription expired I decided
    >> to change because it was getting way too 'top heavy' for my taste..
    >> In as far as AntiSpyware I use the built in defender and spyware blaster.

    >
    > You don't have Windows Defender and Spyware Blaster both resident at the same time, do you?


    Frank,

    SpywareBlaster doesn't do real-time/resident protection.

    <quote>
    SpywareBlaster doesn't scan and clean for so-called spyware, but prevents it from being
    installed in the first place. It achieves this by disabling the CLSIDs of popular spyware
    ActiveX controls, and also prevents the installation of any of them via a webpage. This allows
    you to run Internet Explorer with Active-X enabled, but it will never download or even prompt
    you for any of the known ActiveX controls. All other Active-X controls or plug-ins will work
    fine. The SpywareBlaster database contains information on these known spyware Active-X controls
    and can be updated with the click of a button. The application windows displays a list of all
    controls that it is able to detect (this is not a list of what was found on your computer). The
    program cannot detect if you have any of the known objects already installed, but if you do,
    they will be disabled. The program also allows you to take a snapshot of your computer (certain
    settings) in its clean state and later revert many changes made by spyware and browser
    hijackers.
    </quote>


    -Michael


      My System SpecsSystem Spec


Seeking help - Microsoft support unable to find a solution.
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